SUMMARY:

• Several years of applications management, IT services, operational management and testing experience.
• Extensive experience in risk monitoring, compliance management and controls
• Deep working knowledge of quality assurance, security & privacy analysis, and software testing.
• Experience with TWC security, privacy, and/or accessibility policies

TECHNICAL SKILLS:

Languages: Visual Basic, HTML, ASP.NET

Software/Tools: Ms Office suite, MS Project, Visio, Virtual Dub, Avidemux, Sound Forge, MSE, CRM, Source Depot, Visual Source Safe, Visual Studio Team, InfoPath, SharePoint, Product Studio

Platforms: 95/98/ME/2000/XP/Vista/Win 7/Win 8

Database: MS SQL Server

Methodology: Scrum (Agile/iterative), Waterfall SDLC

PROFESSIONAL EXPERIENCE:

Confidential

Business Owner

Responsibilities:

• Dealing with product requests from government & affiliated agencies.
• Winning bid by negotiating with the customer on specific orders.
• Fulfilling the orders by obtaining the product with the correct specifications.
• Handling all the orders, along with all related customer communications, logistics and finances.

Confidential

IT Release Engineer

Responsibilities:

• Served as a Release engineer for Confidential Research assisting researchers with technical and non - technical tasks required to move their research projects through the release process.
• Managed the MSR Release Tracker Tool including submission processing, assignment of review tasks, and support of all tool users.
• Worked closely with MSR release stakeholders including researchers and management and subject matter experts for privacy, security, geopolitical and licensing.
• Assisted with release publication tasks such as posting release content on the MSR download site.
• Provided IT support of the release process through applications such as the Code Posting Tool, Site Builder, Team Foundation Server and the CodeSign Tool.
• Worked with team leaders to identify areas to improve process efficiency and provided timely feedback.
• Ran weekly release submission triage meetings and provided routine status reports.
• Scheduled and ran release kickoff meetings as required.
• Created documents.

Confidential

Project Manager

Responsibilities:

• Managed all IT assessment applications and SOX applications, including scheduling, planning, coordinating, risk rating and escalations, from start to finish.
• Planned and conducted forecasting for the assessment projects.
• Build and managed SharePoint sites from scratch for each project.
• Worked with teams across geographies and demonstrated onsite-offshore coordination.
• Monitored product studio database for bugs logged by the analysts.
• Interfaced with project teams to enforce MS Security and Privacy policy compliance at all phases of the SDLC and driving issues until resolution, including regression and exceptions.
• Ensured compliance with MS Corporate Security and MS Privacy standard practices and Legal & Corporate Affairs ( Confidential ) guidelines for all Microsoft’s line of business applications.
• Managed the release to production Go/No-Go decision for every application submitted for security and privacy review.
• Triaged Information technology application projects along with team leads for important business decisions such as the type of service required or exemption from assessments.
• Restructured scheduling and project management related duties toward 100% efficiency for the Applications Review Team, including, but not limited to, improving communications on severity and escalation of bugs, various scans and assessments and adding security/privacy milestones.

Confidential

Project Manager

Responsibilities:

• Actively remediated security issues by working directly with Confidential business groups and partner organizations (Trustworthy Computing, Network Security, Physical Security, etc.).\
• Exceptionally handled project risks and as a result closed out security loop holes
• Performed QA for security compliance by making sure all systems and applications adhere to security standards.
• Managed databases to filter out high priority security risks to the Confidential organization.
• Increased efficiency from 60% to above 90% through maintenance of IT Sec Ops dashboard, tools and automated processes, minimized vulnerabilities & storage issues to fewer than 10%.
• Streamlined the framework for the account management team by improving processes such as application retirement, account mapping and Exception handling.

Confidential

Project Manger/Operations

Responsibilities:

• Managed analysts for security & privacy assessments, code access, severity & escalation of bugs, design reviews, threat models, & impact assessments.
• Managed resources for budget decisions related to security & privacy assessments.
• For quality assurance, interfaced with project teams to enforce MS policy compliance at all phases of the SDLC & driving issues until resolution, including regression & exception handling.
• Performed internal controls on Comprehensive Security/Privacy Assessments, Design Reviews, Threat Models, and technical/information forms.
• Provided security and privacy consultation services to various Confidential IT groups with respect to application design, application development and operational infrastructure.
• Conducted application review postmortems to review analyst’s performance for improvement.
• Conducted weekly briefings on future applications with the team leads to eliminate bugs and process glitches

Confidential

Privacy Engineer

Responsibilities:

• Engineered privacy assessments for Confidential internal applications; logging privacy & security bugs, resolved and closed out bugs in product studio database.
• Maintained and updated compliance documentation for privacy and information security laws and regulations related to Confidential functions, business processes and SOX compliance.
• Facilitated bug fixes for global application teams and followed up to ensure compliance with corporate privacy and security standards.

Confidential

Software Test Engineer

Responsibilities:

• Executed against test cases and test plans for MGS PC Game products.
• Ensured that all PC Game products are compatible, stable and functional on the highest possible market share percentage of all supported hardware configurations and OEM systems.
• Created report of all bugs into appropriate Raid or Product Studio database.
• Performed extensive coverage on input devices as well (game controllers, keyboards & mice).