PROFESSIONAL PROFILE:

• Self - motivated, diligent and result driven individual with leadership experience and specializing in business solutions using Information systems technology of increasingly responsible position in US including off-shore experience in challenging environments. 24+ years of business management including information technology experience for various sectors Healthcare, Financials, Defense, Retailers, Banks, Telecom, Manufacturing, Storage, Stocks & Mutual fund investment companies.
• 24+ years of leadership experience focusing IT management.
• Energetic self-starter with excellent team development, conflict resolution, Analytic and negotiation skills.
• Managed an annual IT expense budget from $50k - $15m and an average annual capital budget of $3m
• Successfully worked through multiple mergers and acquisitions supporting IT integration activities ranged in scope from $7m through $300m.
• Established a global IT organization to support the ERP (Peoplesoft & Oracle environment).
• Managed all aspects of a $12m project budget including software, hardware,, consulting and internal resources.
• Worked as a Liaison for outsourcing requirement to implement strategies,, policies & procedures for offshore and onshore teams in 40-77% cost saving. Exposure to work in countries USA, India & Singapore and worked with offshore teams in Germany, Switzerland and Canada.
• Aligned IT strategies to be in line with market constantly changing strategies
• Reviewed and implemented Confidential (Affordable Care Act including project 3R’s-Reinsurance/Risk/Readjustment) leveraging cloud based solution using AWS (Amazon Web Services) with Harvard Pilgrim Health Care and CMS(Center for Medicare and Medicaid Services)
• Project Management for global SAP (Manufacturing) implementation completed on time and within budget. Managed all aspects of a $15m project budget including software, hardware,, consulting and internal resources.
• Project Management for Oracle E-Business suite (EBS) - 4 implementations & 3 upgrade life cycle using Oracle AIM (Accelerating Implementation Methodology). Strong Architecture technical (hands-on), project and team management skills on complex projects.
• Project Management for Peoplesoft ERP - 2 implementations & 3 upgrade life cycle. Strong project and team management skills on complex projects with rapid results.
• Managed & Implemented Oracle/MYSQL database implementation (OLTP, Datawarehouse, DSS)
• Presentations/Interaction with executive management to implement EVM (Earned Value Management).
• Facilitate meetings, gap analysis with technical and functional teams
• Budgeting to make sure projects are on time and within budget.
• Requirement gathering, Proposal and Design of various systems in developing cutting-edge technical solutions to improve operational efficiency (Followed Six Sigma Standards) for Financial, Healthcare, Retail and Professional Services Organizations.
• Produced and presented risk management for IT products and services to C-level.
• Detailed experience in implementing & managing Oracle and Peoplesoft ERP products (HRMS & Payroll, Financial, Manufacturing, CRM & Material Management) requirement, market analysis, product adoption of tools like VMWare, Rational, Clearquest, DBArtisan, Quest and integrating with product development organization. Additionally business data warehouse, advanced planning, optimization and product life Cycle Management applications
• Unique competency in translating business issues into customer solutions including opportunity identification, requirements development, software development management, delivery, support, architecture and analysis. Skilled in conflict resolution, performance evaluation, facilitating diverse learning, and building productive relationships with clients(C-level, IT directors/managers).
• Unique capability to understand capabilities of technology (Cloud computing, disaster recovery, process optimization, establish IT standards to build repetitive iterations, security and Governance) to solve business problem, IT transformation and create business opportunities.
• Full SDLC (Software Development Life Cycle) experience in scoping, designing, developing, deploying, and supporting enterprise scale business application and business intelligence software using Agile, waterfall and iterative development methodologies.
• Specialize in creating cross-functional, cross-organizational teams with the customer to identify, prioritize, and design solutions for business requirements.
• Conducted an in-depth analysis of business functions, designed a new marketing, communication, and management plan to establish policies and procedures.
• Expert functional and analytical skills translating BI into business action through online behavioral analysis in Data warehouse, OLTP and Data Mart environments.
• Quantitative analysis skills to lend insight to highly ambiguous and sensitive business problems.
• In-depth understanding of technology integration challenges. Experience managing clients, developing and documenting business needs.
• Advanced communication skills across all media: email, issue papers, presentations, and web based conferences to existing and potential clients.
• Reviewed & Analysis of latest technologies i.e. new products/tools and service requirements, evaluate the feasibility, and recommend architectural changes
• Vendor management and negotiations for hardware and software products
• Establish policies, procedures and service level guidelines to ensure high availability of the systems
• Facilitate trouble resolution of all operational issues with root cause analysis meetings to ascertain true nature of operational issues, and follow through with resultant action items as a part of continuous improvement.
• Affluent in Microsoft Office suite of Applications (Word, Excel, PowerPoint, Project)

PROFESSIONAL EXPERIENCE:

Confidential

Sr. ERP IT strategist/DBA manager

Environment: Oracle EBS 12.2.5(Financial), Oracle 12c/11g with ASM, Replication using GoldenGate, Oracle Data Guard, RMAN/Data Pump, Backup using Networker( Confidential ), TOAD, OID 11g, MS Active Directory for single sign-on, MS SQL

Responsibilities:

• Supporting healthcare application Claims, billings, Correspondence and Gateway application
• Architected, administration, implementation of Oracle E-Business 12.2.5 implementation on Linux platform
• Architected, administration and upgrade of Oracle database 11g to12c with ASM databases implementation on Linux platform
• Backup strategy process and implementation using Confidential Networker
• Instance refresh/cloning of DEV/QA/TEST/STAGE env from production including scrambling/encryption
• Managed OID 11g implementation to support multiple applications in environment to work with Active directory
• Redesign and Implementation of ODS Data warehouse platform using Materialized view and GoldenGate replication leveraging managed care vendor Viscosity support
• Multi-vendor selection & management of 3rd party managed services Viscosity, Confidential, Perficient, Sovereign, Ntirety
• Process enhancement of code management using ITS, ticket management via JIRA, CAB approval for enhancements/bug & data fixes
• POC of putting application on AWS cloud and Microsoft Azure cloud
• POC of migration of Data warehouse platform from Oracle to Big Data platform for healthcare records leveraging NoSQL, Hadoop cluster
• Worked with auditors (external & internal) on Sarbanes-Oxley (SOX), Payment Card Industry Data Security Standards (PCI DSS) & Health Insurance Portability and Accountability Act (HIPAA) compliance process
• Managed direct DBA team(6 employees) and also Cross functional teams

Confidential

Sr. Program manager/Sr. IT strategist

Environment: Oracle EBS R 12.2.4/11.5.10.2 (Financials), Oracle 11g RAC, Oracle Exadata X5-8, Oracle Data Guard, RMAN, Confidential BPM/RUM/Loadrunner, TOAD, Fusion Middleware, SSO, OAM, OID 10g/11g

Responsibilities:

• Successfully managed hosting Confidential (Affordable Care Act) for CMS(Center for Medicare and Medicaid Services) IT capabilities & strategic alternatives for creating IT infrastructure in Agile environment to have lower Confidential (38-50% Lower) using platform such as Cloud computing - AWS (Amazon Web Services), Virtualization, Big Data.
• Successfully managed Agile upgrade of Oracle EBS 11.5.10.2 to R12.2.0.4 including database stack & SOA environment
• Worked with architects, DBA, administrators in implementation/upgrade/ support of Oracle E-Business R11/R12 and 11g RAC with ASM database implementation on Confidential -UX/Exadata/Linux platform including but not limited to budgeting, backup strategies using RMAN/Netbackup, management of service requests, multi-vendor selection & management, Instance refresh/cloning, performance tuning, meeting/reports to Sr. management
• Successfully managed project for OID 11g (oracle Internet Directory) and OAM (Oracle Access Manager) for Oracle apps. Configuring SAML(Federation) between Siteminder and OAM. Running in parallel with OID 10g to support multiple applications in environment. Sync using Oracle DIP(Directory Integration Process) process. Access and evaluate OUD(Oracle Unified Directory)
• Successfully managed project of redesign and implementation of Data warehouse platform using Big Data on (500K), providers(100K), brokers(3K) for healthcare records
• Successfully managed and architected/implementation of Big data on 2 node (Hadoop) and then upgraded into 4 data node(Cloudera cluster) environment with tools Pig/Hive and database noSQL/MYSQL
• Successfully managed Weblogic setup of managed service instance
• Successfully managed Oracle Exadata X5-8 installation, setup & configuration
• Successfully managed implementation, configuration and integration of Confidential Kintana/PPM applications with Oracle EBS
• Successfully managed implementation of 3rd party apps Jiva(ZeOmega)/InterQual(McKesson)/Jive (Collaboration)
• Implementation and leveraging QA testing tools Confidential Quality Center
• Facilitate troubleshoot resolution of all operational issues with applications. Attend root cause analysis meetings to ascertain true nature of operational issues, and follow through with resultant action items as continuous improvement for Oracle workflow, Noetix, Oracle Discoverer, Database etc
• Facilitated performance tuning for the environment
• Worked with auditors (external & internal) on Sarbanes-Oxley (SOX), Payment Card Industry Data Security Standards (PCI DSS) & Health Insurance Portability and Accountability Act (HIPAA) compliance process
• Review and assess new products/tools and service requirements, evaluate the feasibility, and recommend architectural changes to management (CIO/CTO of IT) and other management leads.

Confidential

Sr. Program manager/Sr. IT strategist

Environment: Oracle EBS R 12.2.3/11.5.10.2 (Financial/Manufacturing/Order Management/Procurement), Oracle 11g RAC, Oracle Exadata X5-8, Oracle Data Guard, RMAN, Confidential BPM/RUM/Loadrunner, TOAD, Fusion Middleware, SSO, OAM, OID 10g/11g

Responsibilities:

• Business development plan to expand Company's business, created diversified portfolio and managed efficiently existing multiple clients
• Strategic IT alternatives and planning including process improvement, methodology and template driven implementation for Oracle E-business application
• Marketing strategies for promoting business such as arranging webinars/seminars, meetings with clients, company workforce as per industry trends & standard.
• RFP's (Request for Proposal), RFI's (Request for Information), contract negotiation, project baselines from Statement of Work (SOWs), maintained target billable utilization rate for resources and product road map for customized product integration
• Program and Project management for application management and development of R11/R12 E-Business (Oracle for Financial/Manufacturing/Order Management/Procurement) & Oracle database best practices implementation including high availability solution such as RAC, Data Guard
• Software vendor evaluation and selection including hardware and software purchases
• Hardware selection for applications (Oracle E-business) & capacity planning
• Implementation and support for global (Americas/EMEA//China/Austria) implementation of Oracle E-Business R11/R12 and 8i/9i/10g/11g database with SOA 11g/OBIEE/PLM using Agile, Data warehouse planning, OWB implementation on VMWare virtual Linux servers, Strategies direction and implementation of backup & DR strategy using Virtual tape Library via Data Protector, management of service requests, multi vendor selection & management, Managed & supported Architects/DBA/UNIX Admin’s off-shore (India/China/Austria/Switzerland) and on-shore(US)
• Disaster recovery strategies and alternatives for Oracle E-business suite and databases
• Focused team on rapid troubleshooting and resolution of client issues. Identified software performance issue and provided solution that improved performance. Created SOW (Statement of Work) as per client's requirements and estimated project cost on fixed cost or T&M (Time & Material) basis.

Confidential

Sr. Manager

Environment: Oracle EBS R 12.2.3/11.5.10.2 (Financial/Order Management), Peoplesoft EBS(EPM), Oracle 11g/10g RAC, Oracle Data Guard, Confidential BPM/RUM/Loadrunner, TOAD, Fusion Middleware, SSO, OAM

Responsibilities:

• Business development plan to expand Company's business (Increased revenues sales by 75%), created diversified portfolio and managed efficiently existing multiple clients
• Strategic IT alternatives and planning including process improvement, methodology and template driven implementation for Oracle/Peoplesoft E-business application group for client in private & public sector (New York State OSC).
• Marketing strategies for promoting business such as arranging webinars/seminars, meetings with clients, company workforce as per industry trends & standard.
• RFP's (Request for Proposal), RFI's (Request for Information), contract negotiation, project baselines from Statement of Work (SOWs), maintained target billable utilization rate for resources and product road map for customized product integration
• Program and Project management for application management and development of R12 E-Business (Oracle/Peoplesoft for EPM, Financial, Portal) & Oracle database best practices implementation including high availability solution such as RAC, Data Guard
• Software vendor evaluation and selection including hardware and software purchases
• Hardware selection for applications (Oracle and Peoplesoft E-business) & capacity planning
• Implementation and support for global (Americas/EMEA//China/Austria) implementation of Oracle E-Business R11/R12 and 8i/9i/10g/11g database with SOA 11g/OBIEE/PLM using Agile, Data warehouse planning, OWB implementation on VMWare virtual Linux servers, Strategies direction and implementation of backup & DR strategy using Virtual tape Library via Data Protector, management of service requests, multi vendor selection & management, Managed & supported off-shore DBA & UNIX administrators teams (India) including on-shore team in USA, China, Austria, Switzerland
• Managed & successfully implemented security assessment & implementation using Oracle Audit vault, Database Vault, ASO(Advanced Security Option), Fine Grained security, TDE(Transparent Data Encryption), OIM(Oracle Identity Management), OID (Oracle Internet Directory) with MS Active Directory, Oracle Secure backup, Veritas, design security processes, best practices, row level security, user roles & profiles, process & query level security, permission lists, Central user repository, Single sign-on of OLTP and data warehouse for complex user base complying SOX, FDICIA, PCI for financial/banking client and 11.5.10.2/R12 environment
• Implementation of Peoplesoft 9 (Financial. EPM, Portal) from requirement gathering, development, migration, change management to production planning & support phase
• Disaster recovery strategies and alternatives for Oracle database and Peoplesoft E-business suite
• Focused team on rapid troubleshooting and resolution of client issues. Identified software performance issue and provided solution that improved performance. Created SOW (Statement of Work) as per client's requirements and estimated project cost on fixed cost or T&M (Time & Material) basis.

Confidential

Sr. Program Manager

Responsibilities:

• IT capabilities & strategic alternatives for creating IT infrastructure to have lower Confidential (38% Lower)
• Program management - RFP’s (Request for Proposal), RFI’s (Request for Information), contract negotiation, project baselines from Statement of Work (SOWs), maintain target billable utilization rate for resources and product road map for customized product integration.
• Estimation, budgeting (Successfully managed $10 million) and cost control measure of projects.
• Planning & Establishing policies and procedures for Oracle E-Business suite (EBS) (Modules: Financial, Supply Chain - Manufacturing) Production Support Group ( 50 team members )
• Program management for Oracle/SAP E-Business suite (EBS) automation testing service ( Confidential Quality Center, QTP) competency center with an expense budget of $1M with on-shore/ off-shore (India) development/support center in India (Team of 35) with cost effective and creative solutions
• Project management and Implementation for production cutover & budgeting to deliver on time and within scope for Oracle E-Business upgrade project (Financials/Manufacturing/Order Management/Procurement) from 11.5.10.2 to R12 and database 9i to 10g RAC
• Implemented strategic and tactical resource planning, implementation of technical and functional implementation, Architecture (Hands-on) approaches for Oracle E-Business suite R11.5.10.2 and R12.0.4 using Oracle AIM Methodology & toolkit
• Managed & Implemented 300+ Oracle databases (OLTP, Data warehouse, DSS)
• Marketing strategies for promoting service offerings by arranging webinars/seminars, al sessions for partners/clients, intranet and web trends.
• Managed DBA, technical and functional SME, Admin’s for Oracle ERP/EBS project (Team of 75)
• Facilitate meetings, gap analysis, root cause analysis with technical and functional teams
• Governance processes of the organization's architecture for Oracle SaaS offering with SOA architect.
• Vendor negotiation, operations setup and coordination for hardware & software requirements for clients
• Software vendor evaluation and selection including hardware and software purchases
• Collaborate with cross-functional departments (Verticals: Federal, healthcare, Manufacturing, Finance, Commercial/Non-commercial) to develop and maintain technology plan supporting organizational needs.
• Interaction and strategic planning with client’s CIO’s & IT Directors for a business transformation project
• Worked with auditors (external & internal) on Sarbanes-Oxley (SOX), Payment Card Industry Data Security Standards (PCI DSS) & Health Insurance Portability and Accountability Act (HIPAA) compliance process

Confidential

Sr. IT Strategist/Manager

Responsibilities:

• Business development plan to expand Company’s business (Increased revenues sales by 60%) and created diversified portfolio
• Strategic alternatives and IT capabilities to various clients
• Marketing strategies for promoting business such as arranging webinars/seminars, meetings with clients, company workforce as per industry trends & standard.
• Project management for application management and development of multiple E-Business (Oracle ERP - 1 Upgrade cycle, Peoplesoft ERP - 1 Implementation & 1 Upgrade cycle, SAP ERP - 1 Upgrade cycle) & database projects including SOA architect simultaneously for various clients which included responsibilities for project planning, budgeting, timelines, resource allocation, risk management, SOX compliance.
• Meeting with clients via phone/in-person to conduct preliminary competitive planning and feasibility studies; developed Performance Work Statements (PWS); analyzed operations; and completed management plan/recommendations reports; determined workload and recommend best practices and solutions to eliminate their pain points.
• Arranged/Interviewed resources for various on-going projects in pipeline.
• Program management for RFP’s (Request for Proposal), RFI’s (Request for Information), contract negotiation, project baselines from Statement of Work(SOWs), maintain target billable utilization rate for resources and product road map for customized product integration.