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Sr. Salesforce Developer/admin Resume

Rockland, MA

SUMMARY:

  • Overall 8+years of experience with 6+ years of experience in the Salesforce . com CRM both as Administration and Developer in Salesforce.com marketing, sales and Support Administration and around 2+ years of experience as front - end and backend Developer that includes Analysis, Design, Development, Testing, Implementation and maintenance of various Applications.
  • Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
  • Adaptable, Salesforce platform owner with significant experience, created workflow rules and defined related tasks, validation rules , Auto-Response Rules, Approval process, email alerts and templates and field updates.
  • Proven ability in generating and analyzing Custom reports and Dashboard for management and various business unit personnel to provide detailed information on key performance indicators.
  • Good hands on practice with the new Lightning System Design which helps to quickly and easily create modern enterprise apps using Lightning App Builder and Lightning Components Performed.
  • Strong experience in writing queries using SOQL and SOSL in Apex Classes and Triggers.
  • Good knowledge on Apex development in creating custom Objects , custom Tabs , Force.com API , Standard Controllers , Custom Controllers and Controller Extensions
  • Implemented declarative programming using Formula Fields , Validation Rules , Workflow Rules , Workflow Approvals and Actions like Field Updates , Tasks and Outbound Message.
  • Integrated Apex with External services by making callouts that used SOAP, REST API’s and WSDL .
  • Experience working with version controlling of code through Bit Bucket and GITHUB .
  • Good experience in designing Front-end using Dynamic Visual force pages, Components, HTML 5 , CSS 3 , JavaScript , jQuery , Bootstrap , Media Queries, AJAX.
  • Used Agile and Scrum Methodology for developing Application.
  • Experienced in Data Migration from other applications to Salesforce using Apex Data Loader.
  • Good Knowledge on GIT technology for data integrity and support the user application
  • Knowledge on the Salesforce DX.
  • Implemented quote approvals using CPQ Cloud (Big Machines) in-built approval functionality.
  • Deep Salesforce.com ecosystem understanding of the platform capabilities and features, license options, ISV and consulting partners and industry thought leaders.
  • Strong implementation and rollout experience with Salesforce.com CRM ( Sales cloud, Service Cloud , Marketing cloud, financial cloud ), Collaboration cloud, Communities, Sites and Force.com platform.
  • Experience in developing Salesforce CRM App Exchange applications , Service Cloud and Sales Cloud and financial cloud Functionalities and also good in configuring and administrating Salesforce CRM environment.
  • Prepared PowerPoint slides of all the outcomes with the focus on defects and presented to the team of Business Analyst.
  • Excellent understanding of Org hierarchy, Roles, Profiles , Users, object level security , field level security, record level security and sharing rules .
  • Experienced in working with Force.com IDE , Import Wizard and salesforce .com Sandbox Environments
  • Experience in realizing the business requirements to design on salesforce.com platform by designing the required entities like, creating the relationships/ junction objects like Master-Child , lookups , Entity Relationship data model , Lookup relationships.
  • Competent in analyzing and creating Narrative Use Cases, Use Case Diagrams, Activity diagrams, Class diagrams, Data/Navigational flow diagram using UML Tools.
  • Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
  • Good knowledge on detailed functional design, administration and functional test execution activities across all salesforce.com clouds ( Sales cloud & Service cloud ).
  • Worked with Salesforce Communities which provides Quote-to-Cash solutions using Apttus CPQ.
  • Strong knowledge of Salesforce clouds like Sales cloud, Marketing cloud and Service cloud and financial cloud
  • Worked with Force.com IDE to develop Custom Application in both Sales and Service Cloud Modules .
  • Experience providing technical support for the global deployment of new CRM applications, specifically Salesforce.

TECHNICAL SKILLS:

Salesforce.com: Apex, Visualforce, SOQL, SOSL, Apex Triggers, Apex Controllers, Bulk triggers, Salesforce.com, Workflows and Approvals, AppExchange, Email Templates, DocuSign, Wave Analytics, Formulas, Validation Rules, app exchange, Eclipse, Apex Data Loader, SVN, Jenkins, Force.com IDE, web services

Web Technologies: JavaScript, PHP, Angular JS, XML, HTML, XHTML, XSL, CSS, AJAX, ASP

Force.com tools: Apex Data Loader, ETL, Data Extraction, Force.com Apex Explorer, Apttus, Force.com Migration Toll and Eclipse IDE PLUG-IN, FORCE.COM Explorer, GIT, Jenkins

Management tools: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Contact Management, Email Services, Security Controls, AppExchange Package & Custom Application and Sandbox Data Loading, MS Visio, HP ALM, QC, JIRA

Windows Family, MS: DOS, UNIX, SOLARIS

Relational DB: SQL, SOQL, SOSL

PROFESSIONAL EXPERIENCE:

Confidential, Rockland, MA

Sr. Salesforce Developer/Admin

Responsibilities & Tasks:

  • Worked on Salesforce integration with a third-party web portal which deal with PAP, COPAY etc.
  • Created the visual force pages and developed Apex classes, triggers and integrated with external legacy system using REST based webservices.
  • Involved in various activities of the project, like development meeting, requirement gathering, and analyzing requirements, documenting the functional and nonfunctional requirements
  • Created various Visual force/html email templates for Email Alerts using triggers and approval process for sending email alerts to the end users.
  • As a part of integration, developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Documented API specifications using Open API swagger Editor with all the API interface endpoints in there with the clear Request and Response Body’s.
  • Created Visualforce pages with responsive design using HTML, CSS and Java Script for classifying documents from the web portal.
  • Managed and created Record types, page layouts, fields, and system interface/capabilities, Lightning Component and created lookup and Master-details Relationships.
  • Worked on data migration of objects like Apex classes, triggers, Custom fields and Custom objects from source SFDC to Target SFDC for which used data loader and file exporter tools.
  • Also used change-sets to deploy the code in to different environment ( Testing, UAT and production ).
  • Worked on Test classes of various triggers and apex classes in the application to maintain minimum of 75% and more code coverage.
  • Worked on JIRA ticketing tool to create immediate instances or issues regarding apex code fixes, upgrades in code.
  • Performed unit testing using Work Bench, Postman tool for testing all the API’s.
  • Experience working on batch Apex classes, scheduled classes to perform email actions for fixed period.
  • Participated in daily Scrum meetings, discussed with Business Analysts about requirement gaps, defects and blocking issues.
  • Involved in creating multiple Lightning Components, adding CSS and design patterns that make the Lightning components feel better for end users.
  • Worked on integration of data and also worked on a console page to create cases from the customer where a third-party assistance would deal with.
  • As a part of project, worked on sales, service cloud simultaneously and also on web-to-case, email-to- case.

Environment: Salesforce Lightning, Lightning Components, Sales Cloud, Apex, Visualforce (Pages, Component & Controllers), jQuery, JSON, HTML5, CSS3, JavaScript , lookup, Master-details Relationships, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Postman tool, Work Bench, lightning App builder, services cloud SQL Server .

Confidential, Indianapolis, IN

Sr. Salesforce Developer/Lightning

Responsibilities & Tasks:

  • Worked on Salesforce Lightning Components for building customized components replacing the existing ones.
  • Performed administration tasks as needed, managing custom fields , integration and data clean up.
  • Maintained data cleanliness and accuracy by adding custom validation rules , custom formulas , reports and dashboards .
  • Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.
  • Involved in training McKesson users to access salesforce and deal with the cases created.
  • Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.
  • Utilize various business analysis Techniques to analyze, solve and implement business solutions.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce .com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
  • Worked on Visualforce pages and having experience with CSS and Java Script.
  • Involved in estimation and analysis for migration from classic to lightning .
  • Ability to manage multiple initiatives while meeting scope, schedule, cost and quality requirements
  • Automated marketing cloud using Pardot like lead qualification , lead management and sending messages.
  • Implemented Email-to-Case , Web-to-Case for automation of the case creation.
  • Performed Unit, Integration , Regression and User Acceptance Testing .
  • Leverage future methods, Techniques to develop apex code within governor limits.
  • Managed the technical process of layout customization, navigation within the system, and translation of business user requests into application enhancements
  • Integrating and migrating SFDC Using Marketing Cloud Connector, Rest API and for triggering email activity in ExactTarget using Journey Builder , Contact Builder , Automation Studio .
  • Experienced in Lightning Experience LEX, which includes the Lightning Component Framework and involved in building a Lightning component using the Aura framework.
  • Worked on Sales cloud such as Web-to-lead to support online lead capture, with auto-response rules.
  • Integrated Salesforce DX for continuous development and testing and for better organizing of deployments.
  • Experienced in migrating the standard and custom objects in standard experience to Lightning experience LEX .
  • Salesforce Marketing Cloud Develops Marketing Automation and Analytics Software For Email, Mobile, Social And Online Marketing.
  • Experience in web technologies like SOAP and REST using coding techniques .
  • Good working experience in querying Salesforce.com database using SOQL and SOSL queries using Force.com Explore.
  • Worked on various salesforce.com objects like Accounts, Contacts, Leads, Contracts Opportunities in the Sales Cloud .
  • Responsible for the environmental management of the project using GIT and Jenkins .
  • Worked on Salesforce community cloud like how to engage with employees, customers, partners.
  • Developed apex REST web service classes for external applications to access Salesforce data from various objects. worked on converting the Leads to contacts in the Sales cloud.
  • Experienced Salesforce developer in Developing Apex Classes , Triggers and Visual Force Pages , Salesforce Lightning Design System and Lightning App Builder, lightning components bundle.

Environment: Salesforce Lightning, Lightning Components, Sales Cloud, Apex, Visualforce (Pages, Component & Controllers), jQuery, JSON, XML, HTML5, CSS3, JavaScript, Bootstrap, Angular JS, Workflow & Approvals, Reports, Custom Objects, WSDL, Custom Tabs, Eclipse/Force.com IDE, lightning App builder, services cloud SQL Server .

Confidential, Carrollton, Dallas, Tx

Salesforce Developer/Administrator

Responsibilities & Tasks:

  • Experience in Configuration, Implementation, Administration and Support of Salesforce CRM/PaaS .
  • Experience working with Force.com IDE , Data Loader , Import Wizard and salesforce .com Sandbox Environments
  • Developed Quote documents using X-Author for word, also developed customized login screen for community user and functionality to redirect user from Salesforce to Apttus CPQ Quote creation using API's, Apex, visual force and trigger .
  • Involved in deploying the CRM tool Salesforce .com to include: business requirement development, dashboard development, report & list view development, process flows and documentation.
  • Implemented the requirements on Salesforce .com platform and Force.com IDE Plug-in using Eclipse .
  • Performed the roles of Salesforce .com Developer and Administrator in the organization.
  • Experience in integrating salesforce .com with other applications using Salesforce web services API .
  • Hands on experience in implementing Apttus CLM .
  • Hands on experience creating Apex Test class , Web Service and Apex Callouts with both REST API and SOAP
  • Hands on expertise with administrative tasks such as User Management, creating Roles , Profiles, Permission Sets
  • Experience in using CRM fusion demand tools for importing huge amount of data into salesforce .
  • Expertise in Apex to implement the complex business logic with in Governor Limits .
  • Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.
  • Experience with the integrating SFDC and AppExchange partners such as CPQ/Apttus
  • Strong Hands on experience in integrations using Web Services via SOAP API .
  • Executed Data Migration from different Applications to Salesforce using Data Loader Utility , Apex Data Loader , Informatica and SSIS (SQL Server Integration Services) on Demand
  • Experience in using Apttus CPQ and installed and configured Products , Price List , and Product Catalogs in Apttus CPQ .
  • Integrated salesforce and CPQ application to automate fulfillment process
  • Experienced in integration of Salesforce .com with external applications by using web services SOAP and REST API.

Environment: Force.com IDE, Apex Classes, Apex Triggers, Visual Force pages, Marketo, Validation Rules, Formula Fields Apex Data Loader, Reports and Dashboards, sandbox, Workflow & Approvals, Web Services, Eclipse/Force.com IDE, CPQ.

Confidential -NYC

Salesforce Administrator/Developer

Responsibilities & Tasks:

  • Responsible for the creation of custom Apps , and Reports using the Salesforce CRM cloud computing model.
  • Using Apex Data Loader mapped data sources and loaded data into Call Center application.
  • Developed Custom Objects , Custom reports and configured Analytical Snapshots to dump the data into on a regular basis for sales performance and lead generation statics .
  • Perform detailed analysis of user & business requirements, designed the solution with customizing various Standard Objects of SalesForce .com.
  • Designed Workflow rules, Approval process and its associated actions like time triggered tasks , email alerts , field updates and time-triggered tasks to implement the business logic.
  • Worked on XML , HTML , SQL , JAVA SCRIPT , JQUERY .
  • Experience in developing SFDC Customized Reports, Dashboards and Processes to continuously monitor data and integrity .
  • Experience in installing, evaluating the AppExchange application under the salesforce .com platform.
  • Demonstrated knowledge of XML , SQL , HTTP/HTTPS and EAS processes and understood the different SAAS development processes and methodologies.
  • Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites .
  • Worked closely with business partners to realize the full capabilities of Salesforce .com CRM .

Environment: Force.com, Apex, Data Loader, Import Wizard, Eclipse IDE, Controllers, Visual Force, XML, Triggers, XML, SQL, JAVA SCRIPT, JQUERY

Confidential, Santa Clara, CA

Software Engineer.

Responsibilities & Tasks:

  • Developed and deployed high performance, data-driven responsive user experiences for clients by leveraging HTML5 , CSS3 , JavaScript , jQuery , and Bootstrap .
  • Developed application code in Java J2EE , Spring MVC technologies .
  • Used jQuery to simplifies Java Script programming .
  • Wrote application level code to perform client-side validation using JQUERY and Java Script programming.
  • Experienced in developing Front-End UI based applications using JSP , HTML, CSS , JavaScript , Ajax , jQuery , Struts and Spring MVC .
  • Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts , Email Services , Approvals, Workflows, Reports, Dashboards, Actions, Tasks and Events.
  • Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs in the application.
  • Created test scenarios on Salesforce Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.
  • Assisted end users to use salesforce .com and analyzed and evaluated complex business requirements and recommended solutions.
  • Strong working experience in Design, Development of several Web-based Applications using open source frameworks such as Struts and Spring .
  • Experience in developing/consuming Webservices (SOAP and Restful web services).
  • Experience working with SDLC process methodologies like waterfall, agile, iterative scrum , Multi-cultured Team Player with complete flexibility to work independently as well as have quick grasping capabilities to work with the newly emerging technologies

Environment: Java, CSP, Ajax, jQuery, Struts, J2EE, Struts 2.x, JSP, Servlets, EJB, JMS, JDBC, PL/SQL, XML, REST Web Services, WebLogic Application Server, Eclipse, UML, HTML, AJAX, JavaScript, HTML,, Windows, Unix.

Confidential

Software Engineer

Responsibilities & Tasks:

  • implemented outstanding security algorithms and concepts such as Digital Certificate , Digital Signature , SSL to achieve the highest degree of security and privacy. Participated in Unit testing, Peer testing and Code review.
  • Develop and implement application coding and development standards.
  • Always used best practices to write code, Documented the developed code.
  • Wrote SQL queries , stored procedures, modifications to existing database structure as required for addition of new features using MySQL database.
  • Create and maintain documentation on processes, policies, application configuration and help-related materials for end-users.
  • Designed the front end using HTML , CSS , Java Script, JSP, jQuery .
  • Involved in project initiation, estimation activities, requirements gathering sessions, communicated directly with the team to get the appropriate requirements.
  • Participated in weekly project meetings, updates and Provided Estimates for the assigned Task.
  • Involved in installing and configuring Eclipse for development.
  • Participated in the bug re2view meetings, updated requirements document as per business user feedback and change in functionality of the application.
  • Used various Java and J2EE APIs including JDBC, XML, servlets, JSP, JavaBeans.

Environment: MySQL, jQuery, HTML, Eclipse, CSS, JDBS, XML, servlets, JSP,JavaBeans,J2EE API, Java Script, JSP.

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