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Salesforce Developer Resume

New York, NY

PROFESSIONAL SUMMARY:

  • 12+ years of Experience in IT industry of which 5 years were spent in Salesforce.com Development and Administration including analysis, modeling, design, coding, testing and implementation in various business domains.
  • Experienced using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
  • Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
  • Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components to make Lightning Application mobile.
  • Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component.
  • Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
  • Experienced in designing and implementing large scale solutions using Force.com
  • Minimized code in JavaScript Controllers by adding reusable functions in Helper Component. Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.
  • Used Email to case, Web to Case features and created a community where the customers can create, update and manage their cases.
  • Proficient in dealing with functionalities related to sales cloud&service cloud, Marketing cloud, Community Cloud, Custom Cloud and Analytics Cloud.
  • Experience with SFDC Service console, customer portal, case management, knowledge base, customer communities and service account management
  • Experienced in Service Cloud, Sales cloud, Chatter & App - exchange applications.
  • Expertise in Visual Force, APEX Database, APEX Triggers and APEX Testing.
  • Designed Visual Force pages with custom controllers and controller extensions to build custom user interfaces for mobile and web apps.
  • Experience in APEX Programming by creating Custom Triggers and perform Asynchronous calls to implement the business logic as per the requirements.
  • Experienced in APEX, Visual Force, Salesforce APIs, SOAP or REST based web services.
  • Experienced in implementing Salesforce applications using Salesforce OOTB (Out of the Box) custom features.
  • Experienced in Force.com, including custom object creation, Apex Classes, Apex triggers, Process Builder, Flows, Lightning App, Lightning components, VisualForce pages, SOQL, Reports, dashboards, etc.
  • Efficient in monitoring Apex asynchronous processing using future methods, batch apex, controlling processes with queueable apex and scheduling jobs using apex scheduler.
  • Used SOQL and SOSL Queries within Governor limits for data fetching and manipulation needs of the application.
  • Experienced in Web Integration Experience.
  • Experienced in SAML authentication via 3rd party identity management system
  • Experience in integrating external web systems with salesforce using REST and SOAP web services.
  • Experienced in improving application performance by reducing retrieval times using Org and session cache
  • Experience in working with Salesforce API and integrating third-party components into Salesforce
  • Experienced in deployments of Apex and VF pages across DEV, Test and Production instances.
  • Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Actions, Tasks and Events.
  • Excelled in working with various Salesforce.com Standard Objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Forecasts, Reports and Dashboards.
  • Created Custom Objects and outlined lookup and master-detail relationships and Junction objects to implement many-to-many relationships on objects and Roll-up Summary fields to aggregate data from child records on the parent. Modified data object relationships with the help of Schema Builder.
  • Effective work of Data Migration using Import/Export wizard and Apex Data Loader for bulk import or export of data from Salesforce.com objects.
  • Created workflow rules that defined related tasks, email alerts, and field updates. Automated workflows that make applications collaborate with Salesforce Chatter for the users in the company posting messages to groups and individuals.
  • Experienced in developing high volume data exchange between Cloud & legacy systems
  • Expert in data migration from legacy relational application to SF using ETL tools & Data loader
  • Experienced in Customizing records with Approvals, Automating Business Processes with process Builder and Delayed actions with workflow by collecting data from users and operating on it.
  • Developed Reports, Dashboards and Approvals to continuously monitor data quality and integrity. Expertise in Reporting, Customizing the Dashboard and Scheduling Dashboard Refreshing.
  • Excellent understanding of Salesforce.com in terms of Organization hierarchy, Roles, Profiles, Users, object level security, field level security, record level security and sharing rules. Efficient in setting up restricted login hours and IP ranges on profiles and resetting the user passwords.
  • Experienced of JavaScript UI frameworks
  • Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes.

TECHNICAL SKILLS:

Lightning Experience Development: Salesforce Lightning Design System and Lightning Components, Aura Framework, JavaScript Controllers, Server-side Controllers

Salesforce.com Development: Apex Language, Apex Trigger, Apex Class & Apex REST and SOAP Web Services, SOQL, SOSL, Visual Force (Page, Component & Controllers), HTML

Administration: Reports & Dashboards, Validation Rules, Users, Roles and Profiles Deployments (Change sets), Workflow Rules, Approval Process, Sandbox Refreshments, Apex Data Loader, Import Wizards, Packages, Custom Apps, Custom Labels, Sharing Settings, Communication Templates

Languages: Apex, Ajax, Java, JSP, XML, HTML, Java Script, CSS

Tools: Eclipse, Force.com Eclipse IDE Plug in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production)

Databases: Force.com DB, Microsoft SQL Server 2000/2005/ 2008

Software: MS Office, Adobe Photoshop, MS Excel

Operating Systems: Windows 7/8/10, MAC OS X

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Salesforce Developer

Responsibilities:

  • Prepared design document along with interactions with Client/Business on requirements and design approvals.
  • Validate the Vendor Source files (Account, Contacts, Opportunities and Sales Order) and inform to vendor if any issues of legacy data.
  • Prepare the Target files of Account, Contacts, Opportunities and Sales Order files and upload into Salesforce sandbox.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
  • Well experienced in salesforce data loader.
  • Experience working with different Salesforce Sandboxes (Developer Sandbox, Full Sandbox, Partial Sandbox) and Production environment.
  • Well experienced in Production Deployment activities and Release Plans.
  • Well experienced in Sys admin activities on User Profiles, Roles and user creation.
  • Experienced on FPX Quote Integration for Sales Order changes and adding new products.
  • Implemented Process Builder and Custom Settings to perform certain business Logics.
  • Automating the bulk load process using Data loader in Command Prompt.
  • Used Data Loader for insert, update and bulk import or export of data from Salesforce.com S-Objects Used it to read, extract, and load data from comma separated values (CSV) files.
  • Performed routine and basic administration of Salesforce.com instance(s).
  • Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities, Sales Order, Sales Order line, Sales Order Amendments, Sales Order Ren and other Standard Objects.
  • Ability to write complex SOQL, SOSL queries across multiple objects within the SFDC database.
  • Experience in controlling the data access across the application using field-level security and organization - wide defaults, creating Profiles, Queues, setting up the role Hierarchy, Company Profile and writing the sharing rules as per the requirements.
  • Experience in Partner Communities, Partner Portal, Customer Portals and Force.com Sites.
  • Develop Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
  • Provided ongoing support, maintenance and administration services including workflow, campaign management and triggers. Involved in SalesForce.com Application Setup activities and customized the apps to match the functional needs of the organization. Closely worked with other SalesForce.com consultants while implementing the solutions for the needs of organization.

Environment: SalesForce.com platform, SalesForce CRM, Apex classes, Visual Force Pages, Components and Controller, Triggers, Workflows and Approval process, Data Loader, standard and Custom objects.

Confidential, New York, NY

Salesforce/Lightning Developer

Responsibilities:

  • Managed the overall progress of Salesforce-Banking Application.
  • Gathered requirements and Task-breakup and Sprint Planning.
  • Designed and Implemented Web App Security Features, Deployed Automation using Jenkins (CI/CD).
  • Building ComplexApps and Components in Salesforce- Lightning.
  • Writing different services which can be consumed by other External Systems for data exchange.
  • Writing Unit test cases with proper scenario and best practices.
  • Building different frameworks and libraries to support common functionality and features.
  • Develop and Collaborate with software developers to select appropriate design solutions or ensure the compatibility of system components for Salesforce Manage Package App.
  • Helping QA team to write proper test cases with Automation toolkit.
  • Periodically checkcode quality and share the feedback with the area where code optimization required.
  • Helping team to Submit App for security Review onAppExchange.
  • Verify stability, interoperability, portability, security and scalability of system.
  • Provide technical guidance or support for the development and troubleshooting on Project.
  • Meeting timelines and Business expectation

Environment: SalesForce.com platform, Finanical Force,, Apex Language, Visual Force Pages, Components and Controller, JavaScript, Eclipse IDE Plug-in, Data Loader, standard and Custom objects.

Confidential

Salesforce Developer

Responsibilities:

  • Involved in all phases of project developments like Client Meetings, Requirement Analysis, Design, Development, Workflow, Validation/Verification and implementations.
  • Worked on various Managed Packages / Unmanaged packages to be available for the Salesforce users.
  • Implemented SalesForce CRM and FinancialForce ERP to run our complete Engineering Services business with real time metrics pertaining to operational and financial performance.
  • Level 2: Batch re-run requests, system refresh, root cause analysis for the production incidents wherever application code change is required.
  • Level 3: Production bug fixes, configuration change and enhancements. This requires code changes for enhancements/customizations depending upon the requirement, Code movement to QA, Staging and Production environments.
  • Ticket analysis, identification of repeated/root cause issues.
  • Designed various Webpages in Visual Force for customers to select a variety of services offered by the org and integrate them with the Financial Force.
  • Involved in development of test classes and test methods to ensure maximum code coverage in production instance.
  • Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
  • Implemented various advanced fields like picklist, custom/cross- object formula fields, field dependencies, validation rules, workflows and approval processes for automated alerts, field updates and email generation according to application requirements.
  • Review the root cause analysis done within team, prioritize and present it to business.
  • Create and maintain technical and standard operating procedures documents that describe problem resolution, program logic and corrections.

Environment: SalesForce.com platform, Finanical Force,, Apex Language, Visual Force Pages, Components and Controller, JavaScript, Eclipse IDE Plug-in, Data Loader, standard and Custom objects.

Confidential

Project Lead / .Net Developer

Responsibilities:

  • Create Solution Summary Documents
  • Create High Level Design (including BRC)
  • Create/Updated Technical Specification Documents
  • Developed/Enhanced and Unit Tested Code
  • Unit Testing
  • System Integration Testing
  • Regression Testing (For State Specific changes where applicable)
  • Test Support - UAT, Cross Applications
  • Deployment code in Facets 4.71 Environments

Environment: .Net with C#, Facets 4.7, Sybase, C#.NET, ASP.NET 2.0, ADO.NET, SQL Server 2005, XML, VB Script, Java Script, Perl script.

Confidential

Project Lead / .Net Developer

Responsibilities:

  • Preparing Design Documents, conducting impact analysis of requirements on Facets current IT system.
  • Development of new programs following the Syntel and Confidential standards.
  • Modification / Enhancement of existing programs.
  • Unit testing of the developed/modified programs
  • Process alignment of changes, problems, incidents, business impacts etc.
  • Report Business Capability Reporting tickets for RCA, permanent resolution and SLA compliance
  • Provide first response to reported production incidents followed by resolution or escalation as necessary and status reporting.
  • Measure and report on application impacting availability issues, monitor and report on problems and error resolution process and perform follow-up Perform Health of Systems

Environment: Facets Application, C#.NET, ASP.NET 2.0, ADO.NET, SQL Server 2005, XML,VB Script, Java Script, Perl script, SIIS,JSP, File net Server (P8)

Confidential

Project Lead / .Net Developer

Responsibilities:

  • Preparing Design Documents, conducting impact analysis of requirements on Facets current IT system.
  • Development of new programs following the Syntel and Confidential standards.
  • Modification / Enhancement of existing programs.
  • Unit testing of the developed/modified programs
  • Process alignment of changes, problems, incidents, business impacts etc.
  • Report Business Capability Reporting tickets for RCA, permanent resolution and SLA compliance
  • Provide first response to reported production incidents followed by resolution or escalation as necessary and status reporting.
  • Measure and report on application impacting availability issues, monitor and report on problems and error resolution process and perform follow-up Perform Health of Systems

Environment: Facets Application, C#.NET, ASP.NET 2.0, ADO.NET, SQL Server 2005, XML,VB Script, Java Script, Perl script, SIIS,JSP, File net Server (P8)

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