We provide IT Staff Augmentation Services!

Sr. Salesforce.com Developer Resume

Omaha, NE

PROFESSIONAL SUMMARY:

  • Around 8 years of experience in information technology with experience in all the phases of SDLC (Analysis, Design, Development, Administration, Testing, Implementation and Support) in various software Applications using Salesforce (CRM) and Mainframe.
  • Experienced with retail, manufacturing, service, Finance, Banking, Airline and Insurance industries business needs and blending them with the package based solutions to meet all the variety of IT needs of each customer.
  • Experience with Salesforce.com CRM technology as an admin and developer. Worked in various project environments like Customer Portal, E - commerce website, Healthcare.
  • Experience in all phases of the SDLC including analysis, design, coding, unit testing, integration, maintenance, and Quality assurance testing
  • Implemented Security and Sharing Rules at Object, Field, and Record Level for different users at different levels.
  • Implemented various fields such as Picklist, Dependent Picklist, Multi-Picklist & Custom Formula Fields
  • Hands on experience on SalesForce.com developer toolkit (force.com IDE), Triggers, Visual Force Pages, data migration and working knowledge of Apex classes, Controllers, SOQL & SOSL.
  • Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master-detail relationships and lookup relationships.
  • Experienced in admin modifications like Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
  • Strong Salesforce development experience with Apex Classes, Triggers, Controller Classes, Visualforce pages and Integrating with external sources by developing SOAP, RESTful Apex Web Services for inbound calls to salesforce.
  • Worked on customization of Sales Cloud schema by customizing standard objects like Leads, Accounts, Contact and Opportunity, Products
  • Good Knowledge on design, testable, code, and maintained code quality
  • Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
  • Had a good experience idea on POCS and performed as lead member of the team in R&D Activities
  • Extensive experience in lead, case management web-to-lead, Web-to case, Email-to-case.
  • Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
  • Proficient in Data Migration from Traditional Applications to SalesForce using Import Wizard and Data Loader Utility.
  • Experience in web technologies including HTML, XML, CSS, JavaScript and SOAP.
  • Well versed with project development life cycle, System Business Process Analysis, Requirements Study, Fit-Gap Analysis and Post-implementation support.
  • Experienced in requirement gathering and estimating the hours of work based on the requirement from the client and maintaining the quality documents for all the work done till the end of the cycle.
  • Expertise in data modeling, design and development of mainframe applications using COBOL, CICS, IMS, DB2, JCL, VSAM.
  • Expertise with DB2 Stored Procedures Creation, Optimization and Maintenance.
  • Experience in working with client specific solutions like Salesforce.com Sandbox deployments, Force.com IDE, Eclipse IDE, SOQL, SOSL and various production environments.
  • Proficient in CMM Level 5 standards, METHOD I, and quality aspects.
  • Experience in Software Testing Projects, SQL Server.
  • Installed Apps from App Exchange, Configured and maintained user Security Permissions in compliance with organizational needs.

TECHNICAL SKILLS:

Salesforce Technologies: Force.com Web Services API, Apex Classes, Apex Trigger, Visual Force, SFDC Eclipse Plug-ins, Force.com IDE for Eclipse, Apex deployment Tools, Force.com Explorer, Data Loader, Salesforce.com customizations like Workflow Rules, Role Hierarchy, Validation Rules, Formulae, Custom objects, Page Layouts, Record Types, Process Builder, Translation Workbench, Lightning, Apttus CPQ.

Operating Systems: Windows 98/2000/XP/2003/vista/2007.

Force.com Eclipse IDE Plug: in, Force.com Explorer, Force.com Data Loader, Excel Connector.

Web Development: XML, HTML, CSS, Visualforce, JavaScript.

Languages: C, C++, Java Script, SQL, Apex,Unix/Linux,Oracle

Version Control Tools: VSS, CVS, GIT.

Databases: Oracle 10g/9i, SQL Server 2008/05/2000 , MYSQL.

PROFESSIONAL EXPERIENCE:

Confidential, Omaha, NE

Sr. SalesForce.com Developer

Responsibilities:

  • Performed the roles of Sr. Salesforce.com Developer in the organization.
  • Interacted with various business user groups for gathering the requirements for Salesforce.com CRM implementation.
  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
  • Created Custom objects, custom fields, Picklist, role based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of VisualforcePages, Snapshots, Dashboards, and Email generation according to application requirements.
  • Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
  • Worked with Angular-Js during the time of development environment.
  • Expertise working on Visualforce pages, HTML, CSS, Javascript and Jquery.
  • Worked on the different requirements from user on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Involved in Developing Lightning pages using Aura, implemented lightning Controllers, Components using Lightning Design system (LDS) for Lightning Community builder.
  • Developed a Human Resources Service Cloud and customer community.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Developed various Custom Objects, Tabs, Components and Visualforce Pages.
  • Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
  • Created Field Service Lightning Set up for multi-level service territories that represent the regions where your agents and technician can work
  • Track the location and status of your product inventory, warehouses, service vehicles, and customer sites with Field Service Lightning
  • Worked on Apttus CPQ configuration and integration.
  • Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
  • Designed and developed user interfaces using JSP, HTML and CSS.
  • Developed Lightning Components, Lightning apps using Lightning Design System (LDS) to provide more interactive interfaces to end users.
  • Maintained user roles, security, profiles, and workflow rules wherever necessary.
  • Working experiences on Salesforce.com intranet sites and Salesforce external sharing.
  • Interacted with the Salesforce.com premium tech support team on a regular basis.
  • Built a custom app with Lightning experience for sales to monitor their performance close details.
  • Used Angular JS as the development framework to build a web-page
  • Build a salesforce1 lightning app for different business groups in the organization and used sales force lightning designed systems style.
  • Have built custom user interfaces using Lightning components and also used Lightning Components to create stand-alone applications that are hosted on Salesforce.

Environment: Saleforce.com platform, Apex Language, Visual force Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Lightning design system(LDS), Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Atlanta, GA

Sr. SalesForce.com Developer

Responsibilities:

  • Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
  • Agile Development Methodology was followed for the implementation
  • Managed Salesforce integration with existing systems and third-party providers.
  • Interacted with various Business users for requirements gathering.
  • Developed various Custom Objects, Tabs, validation rules, formula fields.
  • Developed custom Business logic using Apex Classes, Visual force pages and Lightning components Used Visual force components like Page Block, Command Buttons, Action support, Action Function.
  • Implemented custom Cascading Style Sheets (CSS) for Visual force pages.
  • Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
  • Expertise in Development of applications in SOAP and Restful Web Services using
  • Apache CXF, JAX-WS and Spring MVC Rest.
  • Experience consuming RESTful web services.
  • Developed Visual Force pages to change the entire look and feel, tabs and views of the Salesforce.com UI in accordance with the company requirements.
  • Constant involvement in exploring AppExchange apps and using the apps wherever necessary. Used apps like Apttus, target, Cloud Converter, Chatter un-follow rules, Field Trip, Conga Composer, AKARD, Docusign etc
  • Created relationships among objects using Lookup and Master-detail relationships.
  • Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements.
  • Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like VisualForce, Force.com IDE
  • Extensive experience on S controls, Visualforce pages and Page layouts according to the Business requirements
  • Installed the Call Center Applications and Allowed the end users to maintain a track history of customers complaints
  • Managed and deployed Salesforce.com CRM solution to multiple departments within the organization.
  • Performed data cleanup and/or Data migration to/from salesforce.com
  • Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
  • Hands on experience on Salesforce Lightning for Customizing Reports and Dashboards for business use.
  • Created mash up between Sales force CRM and Gmail through Force.com AppExchange's Email integration engine.
  • Responsible for source control and configuration management for managing source code and technical documentation.
  • Assign Invoice numbers in different formats based on the country using Custom settings and Apex code and push it to Conga Composer for Invoice generation.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Developed several Custom Reports & Dashboards that are used by Business user and Managers.
  • Integration with ETL tools like Informatics, Info sphere.
  • Implemented Data Loader through the Command Line Interface to extract the data from database.
  • Configured Chatter for the Users in the Organization for collaboration.
  • Created Email templates in Text, HTML and visual Force necessary for the application.
  • Developed visual Force pages with JavaScript and Apex classes.
  • Written Apex Test classes to Unit test Apex classes before moving to Production.
  • Created and maintained the documentation for Design, Migration and Integration.
  • Deployed applications from Sandbox to Production.

Environment: Saleforce.com platform, Apex Language, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows 7.

Confidential, San Francisco, CA

SalesForce.com Developer/Admin

Responsibilities:

  • Interacted with Business users for requirements gathering, analysis and development.
  • Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
  • Agile Development Methodology was followed for the implementation
  • Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
  • Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
  • Created various Profiles, Roles and Page Layouts and configured the permissions based on the organization hierarchy requirements.
  • Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
  • Developed Cascading Style Sheets (CSS) for creating effects in Visual force pages.
  • Performed Webservice Callout using the RESTful services with the third party application Broadbean API.
  • Created Workflow rules and defined related tasks, email alerts, and field updates.
  • Implemented Pick lists, Dependent Pick lists, lookups, Master detail relationships, validation and formula fields to the custom objects.
  • Extensive experience on S controls, Visualforce pages and Page layouts according to the Business requirements
  • Installed the Call Center Applications and Allowed the end users to maintain a track history of customers complaints
  • Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and other platform based technologies like Visualforce, force.com API, and web services.
  • Created email templates and inbound emails using Visual Force for clients and customers.
  • Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log.
  • Enabled Chatter for the Organization and to effectively communicate with the users in the Organization.
  • Implementation of Data Loader for loading the data.
  • Performed data cleanup and/or Data migration to/from salesforce.com
  • Merging of Salesforce instances
  • Developed business documents for Salesforce.com Custom objects.
  • Developed several Custom Reports & Dashboards to better assist managers and also report folder to provide report accessibility to appropriate personnel.
  • Expert in Salesforce Sales and Service cloud implementation.
  • Provided the to Business users about the system.

Environment: Sales Cloud, Service Cloud, Data loader and Data management, Workflow rules and 9Approval processes, sandbox, workflows, Custom objects, Reports and Dashboards, Partner Portal, Custom Profiles, Page Layouts, Security Settings, Data Sharing Rules.

Confidential, Phoenix, AZ

Salesforce Admin/Developer

Responsibilities:

  • Support daily operations of user systems including maintaining users, profiles, Roles, security.
  • Involved in all phases of Software Development Life Cycle (SDLC) starting from Requirements Gathering and Design.
  • Creation or customization of custom or standard objects which include Leads, Accounts , Contacts , Opportunities , Products and Cases .
  • Involved in activities related to Saleforce.com setup, Configuration, Customization, Administration, Development, Data Migration and deployment of application to force.com platform.
  • Worked on Visualforce Language to develop Visualforce pages, overriding buttons, links and tabs, custom components, templates, integrating email etc.
  • Created several workflows by defining rules, approval processes and related actions, which include creating related and time triggered tasks, email alerts, filed updates to automate the business process.
  • Implemented Validation Rules, Assignment Rules, Sharing Rules, and Escalation Rules according to the application requirements.
  • Worked on the Eclipse IDE with Force.com plug-in environment for writing Business logic in Apex Programming Language, testing and deploying.
  • Administrator for different salesforce.com CRM application for sales cloud and service cloud.
  • Developed and deployed workflows for opportunities and products management.
  • Developed Unit test class for Apex class and worked for improving code coverage.
  • Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Created custom Dashboards for manager’s homepage and gave access to dashboard for authorized people for individual divisions.
  • Implemented requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Supported end users with solutions and issues they face with any functionality.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), JavaScript, Apex Data Loader, Sandbox, Eclipse IDE Plug-in Windows 7.

Confidential, Topeka, KS

SalesForce.com Admin

Responsibilities:

  • Designed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using Eclipse IDE.
  • Creating Custom Objects and defining master-detail relationship between objects.
  • Used Data Loader to bulk insert, import or update into the object.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement Business logic.
  • Implemented validation rules, assignment rules and formula fields in custom objects
  • Created Custom Objects, Custom Fields, Tabs and maintained field level security as per the business requirement.
  • Worked on Static Resources, Page Layouts, Remote Site Settings, Case Management and Email Services.
  • Worked on SOAP API and REST API to make Web Service Calls.
  • Worked on Outbound messaging and error directory creation log.
  • Worked on Google Geolocation Web Service Calls.
  • Used Google maps API to display the distance between two points and display Google route map to destination.
  • Used Force.com Web Service API to make Web Service Calls and implemented with regards to governor limit.
  • Used SOQL and SOSL conceding the governor limits to achieve the required result.
  • Used sandbox for testing and migrated code to production.
  • Used Change Sets to validate and deploy config components to testing instance and production.
  • Used JSON in developing apex code.

Environment: Apex Language, Java Script, Visual Force, Eclipse IDE, SVN, Data Loader, HTML, JSON, S-Controls, Email Services.

Confidential

Jr. Java Developer

Responsibilities:

  • During JAD sessions gathered requirements from Business and documented for development.
  • Using Apex Data Loader mapped data sources and loaded data into Call Center application.
  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Created Formula Fields, Validation Rules, Workflows & approval process for the flexibility and functionality of force platform application.
  • Developed integration processes using Salesforce.com’s Web Services API and third-party integration tools
  • Used C#.NET Web Services to integrate Salesforce from e-marketing web site using Webservice API.
  • Integrated salesforce with e-Marketing web site using webservice API in .net.
  • Set up Marketing Campaigns, Campaigns hierarchies, Lead Queries, Assignment Rules, Web-to-Lead and Auto Response Rules.
  • Created summary reports, matrix reports, pie charts and Dashboards to assist the business team.
  • Responsible in resolving the issues and requests within the agreed SLAs.
  • Coordinated work assignments with developers and Administrators throughout the product development life cycle.
  • Integrated POS system with CRM system.
  • Developed Apex classes, Visualforce components and extensions.
  • Developed, deployed and monitored SSIS Packages including upgrading DTS to SSIS .

Environment: Saleforce.com platform, Apex Language, Visualforce, Data Loader, HTML, Java Script, Eclipse IDE Plug-in.

Hire Now