SUMMARY:

Senior Level Software Engineer with over 10 years of development experience with expertise in Force.com development using Apex classes and Visualforce, Salesforce1 mobile development, and Salesforce Administration, degree in Computer Science, and two years of IT management experience with a proven ability to facilitate requirements to delivery.

SPECIALTIES:

Managing resources, interpreting requirements, Analysis and Design, Agile/Scrum Methodology, interpreting technical documents; developing project plans; systems integration, problem resolution.

TECHNICAL SKILLS:

Visualforce, Apex, Lightning, Salesforce Administration, SOQL, Oracle IPM (Imaging & Process Management) Administration & Integration, ImageNow iScript, Workflow & Administration, Windows, Linux, Mac OS, Java, C++, MS Excel, Word, PowerPoint, MS Access, MySQL, Oracle

WORK EXPERIENCE:

Confidential, Dallas, TX

Salesforce Developer

Responsibilities:

• Worked within Agile/Scrum methodology.
• Expertise in Force.com development using Visualforce and Apex classes.
• Built lightning pages through the app builder and applied them to the relevant object layouts.
• Built lightning components for Live chat if the current development process proves to be insufficient for delivery.
• Working with Service Cloud Counsel and adding the live agent and Omni channel routing.
• Worked with Sales Cloud, developing the Lightning page campaign routing for the company acquired.
• Developed the live chat snap - in for an external customer facing system.
• Developed controllers and triggers for the Apex application.
• Experience following low level designs and performing application builds.
• Demonstrate adherence to Salesforce.com best practices.
• Experience with writing test classes and building triggers, future methods etc.
• Experience with configurations like creating workflows, formula fields, roll up summary fields, assignment rules, roles, profiles, sharing settings etc.
• Expertise in Salesforce Administration.

Technologies: Salesforce, Lightning, Apex, Visualforce, Live Agent, Welkin Suite, Workbench, Windows, Java, Form Assembly

Confidential, TX

Senior Software Engineer

Responsibilities:

• Efficient in Agile/Scrum methodology.
• Expertise in Force.com development using Visualforce and Apex classes.
• Controllers, triggers, and Force.com migration tool/Change Sets.
• Web Services experience.
• Experience following low level designs and performing application builds.
• Experience integrating business processes across disparate systems using 3rd party tools.
• Demonstrate adherence to Salesforce.com best practices.
• Experience with Salesforce.com APIs like SOAP.
• Experience with writing test classes and building triggers, future methods etc.
• Experience with configurations like creating workflows, formula fields, roll up summary fields, assignment rules, roles, profiles, sharing settings etc.
• Expertise in Salesforce Administration.
• Experience with Salesforce1 development.
• Expertise with Oracle IPM (Imaging & Process Management) and Quillix workflow.
• Expertise with ImageNow/WebNow administration, capture processes & workflows, data imports and integration with PeopleSoft.

Technologies: Apex, Visualforce, The Welkin Suite, Workbench, Brain Engine, Eclipse, WindowsApple, Java, VB, MS Visual Studio, AIX

Confidential, Westlake, TX

IT Manager (Middleware / Interface Development)

Responsibilities:

• Managed a staff of 10+ developers.
• Facilitated cross functional development with the Siebel Development team.
• Provided critical data analysis for cell tower usage.

Technologies: C++, VB, MS Visual Studio, Windows, UNIX

Confidential, Irving, TX

Contractor/Developer

Responsibilities:

• Developed & modified code for sales reports.
• Ported code to new system environments.

Technologies: ESQL/C, Unix VI & C compiler, Windows, UNIX

Confidential, Westlake, TX

Contractor/Developer

Responsibilities:

• Developed real-time monitor for reservation systems Apollo, Confidential and Worldspan.
• Data was retrieved and monitored for trends in sales, destinations, etc.
• Conducted demos for clients as well as provided research & support.

Technologies: C++, MS Visual Studio, Windows, UNIX, IP Sockets

Confidential, Irving, TX

Senior Systems Engineer

Responsibilities:

• Managed Confidential Phone Mart retail systems.
• Provide system maintenance as well as support.
• Provided extensive data collection for corporate reports.
• Collected data from all Confidential Phones Marts across the country using a third party communication package that provided landline and internet connectivity.
• Conducted on-demand research for account managers to resolve discrepancies and to collaborate reports.

Technologies: C, Visual FoxPro, 3rd party Communications package, Windows, UNIX, Unix VI and C compiler

Confidential, Irving, TX

Software Developer

Responsibilities:

• Developed sales research tools for Confidential & Confidential .
• Tools provided visual effects to determine which stimulated customer buying.
• Conducted demos for upper management so that they could approve the tools that we developed.

Technologies: C, Windows, UNIX, Unix VI and C compiler

Confidential, Ft. Worth, TX

Contractor/Developer

Responsibilities:

• Provided corrective maintenance and preventive maintenance for a good portion of the project.
• Interacted with the test and support groups, provided progress reports and module management schedules.

Technologies: C, UNIX, Unix VI and C compiler