BUSINESS SKILLS:

• Business Analysis Budgeting/Forecasting Process Improvement
• Financial Analysis Business Valuation Project Management
• Advanced MS Excel Data Analysis/Management (SQL) Requirements Gathering

PROFESSIONAL EXPERIENCE:

Sr. Consultant

Confidential

Responsibilities:

• Big data analysis focusing on pulling and analyzing tax data which supports Amazons internal accounting teams.
• Assisting team with business rule creation/modification and transitioning business rules to a new platform.
• Azure Marketplace payouts team was responsible for all financial payments made to marketplace publishers.
• Analyzed and reported on payouts trends, payout issues and resolution time utilizing Power BI platform.
• Created business processes and SQL database for investigating 40,000 problematic payout transactions.
• Team successfully identified $5MM in problematic payout transactions, which resulted in $1MM of compensatory adjustments to publishers.

Business Valuation Financial Analyst

Confidential

Responsibilities:

• Built financial valuation models using Income, Market and Asset based valuation approaches.
• Worked with clients to obtain all financial data, interview management and manage expectations of process.
• Constructed comprehensive valuation report for each client which consists of (Economic and Industry analysis, WACC estimation, 5 - year forecasts, Non-Marketability and Minority discounts, Valuation conclusion).

Finance Consultant

Confidential

Responsibilities:

• Created new financial reporting and improved financial operations within finance and marketing organization.
• Managed $150MM WW marketing budget(s), and all communication regarding spend, forecast and budget.
• Assisted Controller team with business partner support and enabling financial processes (Budget/Forecast, Close, Accruals, P&L and Spend reporting).
• Redesigned and improved spend reporting and established rhythm of business with business partners.

Financial Data Analyst

Confidential

Responsibilities:

• Responsible for forecasting new customer growth and reporting projections to Confidential on a monthly basis.
• Assisted with the development of the overall financial model and established departmental budgets.
• Analyzed roaming data and helped establish a policy for excessive roaming (helping save company $100,000).
• Worked with commissioning system developers to troubleshoot problems in software implementation.
• Analyzed customer data to understand customer trends, which enabled strategic business decisions.

Consultant

Confidential

Responsibilities:

• Established call center metrics for direct-to-consumer outbound telesales marketing campaigns.
• Responsible for monitoring and reporting on marketing campaign execution and performance at call centers.
• Developed and maintained executive-level metrics to communicate campaign success and call center operational efficiencies. Helped improve customer retention rates and customer satisfaction.

Project Manager/Business Analyst

Confidential

Responsibilities:

• Developed operational reports for the Worldwide Services Sales team. The reports were designed to identify areas of opportunity (whitespace) and provide strategic guidance.
• Supported the rollout of the Confidential EPG customer connection pilot program.
• Developed project road map in coordination with other team members and cross-functional teams.
• Supplied all Confidential subsidiaries with volume licensing data and reporting.
• Documented technical specifications of tool and instructions for end users.

Project Manager

Confidential

Responsibilities:

• Generated a division-wide reporting solution from cross-functional team input (Lease Administration, Transaction management, Finance and Accounting) to provide consistent and standardized data points.
• Managed timelines, stakeholders and issue resolution for several real estate projects and initiatives.
• Responsible for driving execution of project plan, and reporting success/failures during team meetings.
• Identified new operational methodology to efficiently manage data and strategic planning.

Business Analyst

Confidential

Responsibilities:

• Lead business analyst and project manager for telecom order management software implementation.
• Responsible for developing business and functional requirements for order management software (SDLC).
• Facilitated large sessions for business users, helpdesk and internal testing teams.
• Managed key business stakeholders and ensured software development met identified business requirements.
• Created the test plans and managed the execution of all testing efforts for the project.

Database Analyst

Confidential

Responsibilities:

• Responsible for researching and analyzing system inconsistencies, improving data integrity and data quality.
• Completed large data cleanup projects, which were needed after large database conversion.

Management Consultant

Confidential

Responsibilities:

• Led integration and regression testing for all new software releases of telecom billing application.
• Worked closely with the business requirements team to implement all new functionality into production.
• Performed data architect activities to create test data (call records) for mediation and billing system testing.