PROFESSIONAL SUMMARY:

• Over Seven years of IT experience, with four plus years of experience as a Salesforce.com (SFDC) Consultant with proficiency as a Salesforce Developer and Administrator. Experience in various stages of Software Development Life Cycle (SDLC) including analysis, requirement gathering, development, enhancements, testing, deployment and maintenance of standalone object - oriented enterprise applications.
• Strong IT experience in Software Development in both analytical and technical capacities during complete SDLC of Cloud Based Enterprise Applications, Web Applications, and SOA applications.
• Experienced using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Minimized code in JavaScript Controllers by adding reusable functions in Helper Component. Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.
• Experience in integrating external web systems with salesforce using REST and SOAP web services.
• Expertise in Visual Force, APEX Database, APEX Triggers and APEX Testing. Designed Visual Force pages with custom controllers and controller extensions to build custom user interfaces for mobile and web apps.
• Experience in APEX Programming by creating CustomTriggers and perform Asynchronouscalls to implement the business logic as per the requirements.
• Efficient in monitoring Apex asynchronous processing using futuremethods, batch apex, controlling processes with queueable apex and scheduling jobs using apex scheduler.
• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud and App-exchange applications.
• Used SOQL and SOSL Queries within Governor limits for data fetching and manipulation needs of the application.
• Experienced in deployments of Apex and VF pages across Test and Production instances.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Actions, Tasks and Events.
• Created Custom Objects and outlined lookup and master-detail relationships and Junction objects to implement many-to-many relationships on objects and Roll-up Summary fields to aggregate data from child records on the parent. Modified data object relationships with the help of Schema Builder.
• Experienced in Customizing records with Approvals, Automating Business Processes with process Builder and Delayed actions with workflow by collecting data from users and operating on it.
• Developed Reports, Dashboards and Approvals to continuously monitor data quality and integrity. Expertise in Reporting, Customizing the Dashboard and Scheduling Dashboard Refreshing.
• Excellent understanding of Salesforce.com in terms of Organization hierarchy, Roles, Profiles, Users, object level security, field level security, record level security and sharing rules. Efficient in setting up restricted login hours and IP ranges on profiles and resetting the user passwords.

TECHNICAL SKILLS:

Salesforce Technologies: Sales Cloud, Service cloud, Marketing Cloud, Community Cloud, Salesforce Lightning

Business Processes: Service Requests and Activities, Opportunities, Quotes and Proposals, Campaign Management, Case Management, Approval, Data Cleansing and De-duplication.

Salesforce Concepts: Lightning, Communities, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages / Components, Apex Web Services, Integration, Salesforce.com API, deployment, Triggers, Batch Apex, Scheduled Apex, Future Methods, APEX Data Loader, Validation rules, Workflow rules, Approval Process, Lightening Process builder.

Salesforce Tools: Apex Data loader, Workbench, change set (inbound and outbound), Field Service Lightning.

Integration: Third-party integration using Web services such as REST and SOAP API

Third-party Tools: Eclipse, Visual Studio Code, Excel connector

Software Methodologies: Agile, Scrum, Waterfall

Programming Languages: APEX, C#

Database Languages: PL/SQL and ORACLE

Operating Systems: Windows, Macintosh and AIX

Web Languages: HTML, XML, CSS, Java Script, JQuery

Documentation Tools: MS Office, MS Excel, Notepad, MS Paint, and Snag IT

PROFESSIONAL EXPERIENCE:

Confidential, Irving, Texas

Salesforce/Lightning Developer

RESPONSIBILITIES:

• Created Lightning Components and server-side controllers to meet the business requirements. Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Minimized code in JavaScript Controllers by adding reusable functions in Helper Component. Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Involved in refined global search in Lightning by developing Apex classes and Controllers. Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com Applications.
• Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects.
• Implemented the Web Services through WSDL in the Salesforce.com for outbound messaging. Worked on Integrating SAP and Salesforce systems using SOAP and REST API's.
• Experience in APEX Programming by creating Custom Triggers and perform Asynchronous calls to implement the business logic as per the requirements.
• Created custom objects, Tabs, Apps, links, formula fields, Layouts, workflow rules and approvals as per the business requirements. Set both object-level and record level security.
• Interacted with various business team members to gather and documented the requirements. Implemented the requirements on Salesforce.com platform. Conducted feasibility studies for cost benefits for solutions to business problems.
• Developed Apex Class, Apex Triggers, Batch Apex, Schedule Apex, Visual force pages, Test classes and maintained the proper code coverage to deploy in to the production.
• Experience in Sandbox Refresh and used the sandbox for testing and migrated the code/components from one Sandbox to other Sandbox using Change set, Eclipse and ANT migration tool.
• Used data loader/workbench to import, export and delete data. Involved in solving the Production issues by fixing the bugs. Created various Profiles, Roles, Page Layouts and configured the permissions based on the organization hierarchy requirements.
• Integrated Microsoft Outlook with Salesforce CRM which syncs email, calendar, tasks and reminders.
• Involved in daily standup meetings, Scrum. This resulted to bring good solution to the business requirement.

Environment: Salesforce.com Platform, Force.com, Lightning Components, Apex classes and Controllers, HTML, CSS, Data Loader, WSDL, SOQL, SOSL, Scrum, Custom objects, Custom fields, Web Services, SOAP, REST, Eclipse IDE with Force.com plugin.

Confidential, Northbrook, IL

Salesforce/Lightning Developer

RESPONSIBILITIES:

• Discussed and analyzed the requirements with business team and converted the requirements into detailed technical requirements.
• Customized Salesforce CRM beyond native functionality with Visualforce and Apex code as per the requirements.
• Developed Test classes and maintained the proper code coverage to deploy into the production boxes.
• Created custom controllers and controller extensions while developing Visualforce pages.
• Developed the Apex Triggers to ensure the correct data entries into the system.
• Created Validation rules on various objects. Also, created assignment rules on Lead object to assign the Leads automatically to various groups of users based on the region.
• Created Custom Objects, Tabs, and Sharing Rules as per the business requirements.
• Customized Salesforce.com Fields, Page Layouts, Record Types, Queues, and Profiles and make the same changes in test and production environments. Deployed the code from Sandbox to Production using Eclipse and Change Sets.
• Designed and maintained different environments, included Development, Test and Production.
• Deployed the enhancements of Custom Objects, Fields, Triggers, Reports and Workflows into the test and prod boxes to make them in Sync.
• Experience with Salesforce security model, permission sets, record types, and configuration of page layouts.
• Data migration and updates through the Apex Data loader in Sales force.com.
• Co-ordinate with the test team and provide the application flow demo before the test team start the System Testing.
• Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit the needs of the application.
• Involved in creating Apex classes, Visualforce pages, Triggers, Workflows, Batch Apex Classes and Schedulers.
• Used the sandbox for testing and migrated them between Sandbox and Production environments for final implementations.

Environment: Saleforce.com platform, Force.com Sites, Apex, Visualforce (Pages, Controllers), Pages, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Sandbox data loading, Data Loader and Eclipse IDE with Force.com plugin.

Confidential

Software Developer

RESPONSIBILITIES:

• Involved in full life cycle of the project from requirements gathering, analyzing, designing, and developing the application using Iterative AGILE Methodology.
• Responsible for creating Web service and manage SOAP Integration with all the external Services.
• Designed and developed Web Pages using MVC, HTML, JavaScript, CSS and server controls.
• Involved in Development and Testing of Web Applications and Web Services.
• Coordinates with Development, UAT and QC teams to ensure fulfilling the business needs with compliance and healthy delivery.
• Actively worked on SQL database activities as per the project requirement. Worked on Stored Procedures, Triggers, managing Tables etc.
• Handling the Application Enhancements and resolving the Production Incidents.

Environment: C#, ASP.NET, MVC, Responsive web development, Restful services, Web services, CSS, HTML and JavaScript.