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Solutions Architect Resume

Alexandria, VA

TECHNICAL SKILLS:

Operating Systems: macOS Server, Windows Server, Ubuntu, Red Hat Enterprise Linux, CentOS, Fedora

Virtualization: VMware vSphere, ESXi, Fusion, Workstation, Parallels, Citrix Xenapp

Network Protocols: X.509, SSL VPN, 802.1X, HTTPS, iSCSI, SFTP, TCP/IP, DNS, SSH, SAN

WiFi & Networking: Aruba, Cisco, Meraki, Dell, SonicWall, D - Link, HP, Q-Logic, Netgear, Synology, QNAP

Programming: Python, PHP, Bash, Unix command line shell, Swift, AppleScript, PowerShell

D Confidential bases: MySQL, SQLite, Microsoft SQL Server, PostgreSQL, Oracle, OpenBase, FileMaker

Mail Servers: Kerio Connect, Google G Suite, Microsoft Office 365, Microsoft Exchange

Backups: CrashPlan Pro, Backblaze, Time Machine, Archiware P5, Retrospect

Lifecycle Management: Jamf Pro, Jamf Casper Suite, MaaS360, Munki, LANrev, Absolute Manage

Active Directory Integration: Jamf Connect, NoMAD, Confidential Enterprise Connect, Thursby ADmitMac, Centrify

Imaging: Mac Deploy Stick, Imagr, Confidential Confidential, DeployStudio, Jamf Imaging, NetBoot, PXE, AutoDMG

EMPLOYMENT HISTORY:

Confidential

Solutions Architect, Alexandria, VA

Responsibilities:

  • Confidential consulting for government, enterprise and small business clients

Confidential

Systems Engineer, Reston, VA

Responsibilities:

  • Collaborate with Directors and C-Level management on enterprise architecture, projects and budget
  • Manage multiple onsite Windows Servers running Jamf Software Server (JSS) and MySQL
  • Design and engineer Jamf Pro (Casper Suite) policies and configuration profiles for macOS and iOS
  • Gather enterprise environment requirements and create test plans
  • Implement Confidential Business Manger and Confidential Device Enrollment Program ( Confidential ) for macOS and iOS
  • Implement Volume Purchase Program (VPP) for applications only available in the Confidential App Store
  • Design software application packaging workflow and installation process
  • Design software patching lifecycle and deployment process
  • Design production roll out strategy
  • Design imaging process using Mac Deploy Stick, Imagr and custom scripting
  • Analyze, tune and troubleshoot macOS deployment configuration to achieve optimum performance
  • Manage software licenses, software maintenance, annual budgeting and reporting for macOS and iOS
  • Provide and guidance for Level I and Level II tech support team
  • Share research, knowledge and best practices using Confluence and ServiceNow
  • Maintain documentation of run books, procedures and policies
  • Track engineering projects and tasks using Jira
  • Provide root cause analysis for issues on macOS and iOS
  • Script using Swift, Bash, Python and AppleScript
  • Implement proxy server client using Zscaler
  • Implement SSL VPN using Citrix NetScaler and Duo for multi factor authentication (MFA)
  • Implement macOS login using Active Directory, Enterprise Connect, Jamf Connect, NoMAD and Duo
  • Implement anti-virus, malware, firewall and host intrusion prevention using McAfee ePO
  • Implement Carbon Black, Tanium and ForeScout endpoint security software
  • Implement communication suite using Cisco Jabber, Jabber Voice and WebEx Meeting Center
  • Implement Citrix Virtual Apps and Desktops using XenApp, XenDesktop, Workspace and Receiver
  • Implemented 802.1X profiles on wired ethernet and wireless networks using Cisco Aironet WAP’s
  • Rollout Microsoft Office 365 with Microsoft InTune integration
  • Rollout upgrades from macOS 10.12 Sierra to macOS 10.14 Mojave
  • Track end user tickets with ServiceNow ITSM

Confidential

Systems Engineer, Arlington, VA

Responsibilities:

  • Managed Jamf Pro, Jamf Software Server (JSS) and MySQL on Windows Server
  • Created configuration profiles and policies to implement Confidential settings on macOS computers
  • Created customized packages using Jamf Composer, Packages and pkgbuild
  • Configured 802.1X network authentication using Jamf Pro and Aruba ClearPass Policy Manager
  • Integrated Single Sign-On using Microsoft Azure with Jamf Pro
  • Migrating imaging workflow to Confidential ’s Device Enrollment Program ( Confidential )
  • Managed FileVault full disk encryption with Jamf Pro

Confidential

Solutions Architect, Crystal City, VA

Responsibilities:

  • Migrated Jamf Software Servers (JSS) running on macOS Server to Red Hat Enterprise Linux
  • Implemented macOS PIV smartcard solution using Thursby ADmitMac PKI
  • Configured X.509 s and integrated into Identity and Access Management solutions
  • Managed FileVault full disk encryption with Jamf Pro and McAfee ePO
  • Administered Jamf Pro policies to implement Confidential settings on macOS computers
  • Configured Confidential NetInstall, Jamf NetSUS, and BSDPy for network image deployment
  • Automated creation of macOS deployment images with AutoDMG and Jamf Imaging
  • Configured McAfee Endpoint Protection and ePO Agent to manage anti-virus and firewall
  • Created virtual machines running macOS and Red Hat Enterprise Linux for various testing scenarios
  • Created customized packages using Jamf Composer, Packages and pkgbuild
  • Used Atlassian JIRA Portfolio and JIRA Agile to plan, prioritize, and execute tasks from projects
  • Used JAMA requirements management software to document test plans

Confidential

Senior Installation Specialist, Crystal City, VA

Responsibilities:

  • Implemented PIV smartcard solution using Centrify DirectControl Smartcard Edition
  • Configured macOS Server with DeployStudio to utilize NetBoot for network imaging
  • Automated creation of macOS deployment images with AutoDMG and DeployStudio
  • Integrated FileVault full disk encryption with Jamf Software Server (JSS)
  • Created virtual machines running macOS and Windows Server for various testing scenarios
  • Managed iPhone and iPads running iOS using MaaS360 Mobile Device Management (MDM)
  • Met security guidelines and validated Confidential and Confidential security configuration settings
  • Created customized packages using Jamf Composer, Packages and pkgbuild
  • Used ServiceNow to manage tickets and provide Tier 3 ticket resolution
  • Created project documentation

Confidential

Senior Systems Engineer, Washington, DC

Responsibilities:

  • Configured macOS with DeployStudio to utilize NetBoot for network image deployment
  • Automated creation of macOS deployment images with InstaDMG and DeployStudio
  • Configured Active Directory to manage GPOs and authentication for integration with macOS and Linux
  • Configured macOS Server with Profile Manager to customize ps and configuration profiles
  • Configured McAfee Endpoint Security and ePO to manage anti-virus, application protection and firewall
  • Integrated FileVault full disk encryption with WinMagic SecureDoc Enterprise Server
  • Deployed WinMagic SecureDoc full disk encryption on Macs laptops
  • Integrated Quest Management Xtensions into Microsoft SCCM for inventory and software patching
  • Created customized packages using Jamf Composer, Iceberg and pkgbuild
  • Met security guidelines and validated Confidential security configuration baseline settings
  • Used Remedy to manage tickets and provide Tier 3 ticket resolution
  • Created Standard Operating Procedures documentation

Confidential

Technical Account Manager, Reston, VA

Responsibilities:

  • Closed Technical sales and led meetings with clients to present IT solutions
  • Developed project plans based on client budget and led IT team through completion of projects
  • Integrated Macs into Active Directory using DAVE, ADmitMac, Centrify, and Open Directory
  • Responsible for system administration of VMware ESXi, macOS Server, Windows Servers and SAN
  • Resolved technical issues involving network, hardware, software, and operating systems

Confidential

Systems Engineer, Washington, DC

Responsibilities:

  • Installed and configured Windows and macOS laptops and desktops
  • Installed and configured HP servers running Windows Server

Confidential

IT Manager, Washington, DC

Responsibilities:

  • Supported mixed Mac and Windows environment, servers and backup system
  • Upgraded Macs to the latest macOS version using Absolute Manage

Confidential

Server Engineer, Alexandria, VA

Responsibilities:

  • Responsible for system administration of macOS Server, Windows Server and SAN
  • Resolved technical issues involving network, hardware, software, and operating systems
  • Resolved issues with servers, networks, routers, VPN remote access, backups, printers, and scanners

Confidential

Computer Field Technician, Morristown, NJ

Responsibilities:

  • Responsible for system administration of Windows Servers and macOS Servers
  • Resolved technical issues involving network, hardware, software and operating systems
  • Troubleshoot servers, networks, routers, firewalls, backup systems, printers, and scanners

Confidential

System Administrator, Carlstadt, NJ

Responsibilities:

  • Responsible for system administration of Confidential Xserve, Windows Servers, and SGI Origin Unix Servers
  • Configured Apache, designed company website and intranet using Adobe GoLive and PHP
  • Managed MySQL and FileMaker d Confidential bases.
  • Created scripts using AppleScript and shell
  • Managed onsite email server running Confidential Mail Server
  • Customized web interfaces for clients using Xinet WebNative Venture digital asset management

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