OBJECTIVE:

Seeking the position of Engineering or Information Systems Management.

SUMMARY:

Exceptionally gifted Engineering and Information Systems professional with background in planning, directing, and coordinating activities in the fields of Engineering, processing, information systems and systems analysis.

SKILLS:

Customer Service Skill; Team Building Skill; Organization Skill; Time Management Skill; Decision Making and Problem Solving Skill; Knowledge of proper cleaning & repair Skill; Multi - stop routing system & dispatch Skill; Computer knowledge (Microsoft Office & routing/logistics software). Excellent written and verbal communication skills; Knowledge of financial statements Skill; Experience managing a budget Skill; Knowledge of company assets in inventory skill

EXPERIENCE:

Confidential, Maryland

Information Systems Manager

Responsibilities:

• Help to solve existing business problems and define new strategic opportunities using proven approaches around people, process and technology.
• Work with business owners and executives to identify and execute new opportunities for growth, increased profits:
• Develop both business and personal website.
• Develop business plan.
• Train organization/s on implementation of programs and methods of data collection.
• Maintain accurate and confidential records of person/s served. (Medication Administration Records.
• Maintain and fix computer/s and program/s relating to software comfits and virus software.
• Assess safety issues in the organization/s therein, access emergency services that is needed.
• Assess organization’s eligibility for Government benefits.
• Negotiate, facilitate, and coordinate creative use of community - based service alternatives and assists organization from other human service agencies.

Confidential

Coordinator of Community Services

Responsibilities:

• Demonstrated knowledge of state and federal regulation
• Use IT Systems to maintain Records- document progress notes, and administration of treatment plan.
• Develop, Coordinate & Monitor- Supports and Services of Agencies that are funded by Confidential .
• Respond to inquiries/requests from persons served, family, caregivers, peers and all other internal and external customers in a timely manner.
• Develop- individual and person center plans for home and community based services that maintain and enhance individual’s quality of life.
• Consult and collaborate with multidisciplinary teams.
• Schedule and participate in meetings and site visits
• Support consumer self advocacy/person centered preferences and quality of life.
• Provide resources and ongoing case management to clients in the community pathway wavier.
• Ensure that crisis intervention and maintenance is provided to individuals served in Montgomery County.
• Ensure individuals’ fundamental rights and satisfactory conclusion to incident reports in a timely manner.
• Ensure individuals’ HIPAA Privacy and Security Compliance is ensured.
• Develop- individual Plan/Budget under New Direction waivers systems.
• Work with different Support Brokers to manage individual’s Plan.
• Prepare Request for Service Change when needed for the individual we serve.
• Provide immediate support in crisis intervention in areas such as, but not limited to immediate on-site intervention, problem analysis and initial recommendations.

Confidential, Maryland

Coordinator of Community Services

Responsibilities:

• Demonstrated knowledge of state and federal regulation
• Use IT Systems to maintain Records- document progress notes, and administration of treatment plan.
• Develop, Coordinate & Monitor- Supports and Services of Agencies that are funded by Confidential .
• Respond to inquiries/requests from persons served, family, caregivers, peers and all other internal and external customers in a timely manner.
• Develop- individual and person center plans for home and community based services that maintain and enhance individual’s quality of life.
• Consult and collaborate with multidisciplinary teams.
• Schedule and participate in meetings and site visits
• Support consumer self advocacy/person centered preferences and quality of life.
• Provide resources and ongoing case management to clients in the community pathway wavier.
• Ensure that crisis intervention and maintenance is provided to individuals served in Montgomery County.
• Ensure individuals’ fundamental rights and satisfactory conclusion to incident reports in a timely manner.
• Ensure individuals’ HIPAA Privacy and Security Compliance is ensured.
• Develop- individual Plan/Budget under New Direction waivers systems.
• Work with different Support Brokers to manage individual’s Plan.
• Prepare Request for Service Change when needed for the individual we serve.
• Provide immediate support in crisis intervention in areas such as, but not limited to immediate on-site intervention, problem analysis and initial recommendations

Confidential, Washington, DC

Responsibilities:

• Monitored daily contact notes, health hygiene grooming notes, incident reports doctor’s visits, medication sheets, and individual program plans.
• Use IT Systems to maintain Records- document progress notes, and administration of treatment plan
• Communicated with Executive Director and staff.
• Monitored staff time cards and process for payroll
• Insure that medication and follow up examination were scheduled.
• Check physical plans.
• Developed IP
• Adhere to and promote company’s philosophy and goals.
• Ensure individuals’ HIPAA Privacy and Security Compliance is ensured.
• Communication with clients and family members.
• Demonstrated knowledge of state and federal regulation.
• Conduct staff training meetings at the various locations.
• Developed work schedules for direct care staff.
• Conducted supervisor’s meetings.
• Prepared physician’s order.

Confidential, Upper Marlboro, Maryland

House Manager

Responsibilities:

• Interviewed, and made hiring recommendations for applicants and conducted new employee formal job orientation.
• Trained staff on implementation of programs and methods of data collection.
• Maintained accurate records on persons served; ensured confidentiality through proper filing procedures.
• Completed staff evaluations.
• Participated in leadership role by acting as Chairperson / Team leader for a committee or projects as the opportunity arises.
• Reviewed monthly program data and made recommendations as necessary to meet the needs of our consumer.
• Provided input to Quality Assurance/IP Supervisors for the completion of quarterly reviews.
• Ensured finances of consumers were handled responsibly and securely through utilization of Confidential ’s maintenance of finances Policy. Medication administration.

Confidential, Washington DC

Residential Counselor

Responsibilities:

• Completed clients’ evaluation and encouraged community inclusion for all persons served.
• Collected data and managed database.
• Attended all mandated departmental meetings therein, acted as client’s advocate.
• Provided health safe environment for the clients.
• Assisted with the development of outcome plans for the person served at the IP meeting.
• Ensured confidentiality of all persons served records through proper filing procedures.
• Conducted fire drills at least once a monthly and emergency drill conduct every three months.

Confidential, Washington, DC

House Manager

Responsibilities:

• Implemented of maladaptive behavior programs
• Trained staff on implementation of programs and methods of data collection.
• Maintain accurate records on persons served; ensures confidentiality through proper filing procedures.
• Completed staff evaluations.
• Data collection and Database management.
• Acted as clients advocate during meets.
• Provide health environment for clients.
• Supervision of a house of 6 clients and 10 staff.