SUMMARY:

• Agile Coach /Project Manager with diversified skills in gathering and developing comprehensive business plans, teams, business documentations, budget documentations, requirements, system requirements, functional requirement specification, use cases, backlog documents, and user story documents. Exceptional communicator and relationship - builder: excelling in progressive roles requiring superior strategic planning, client management, and team leadership talents.
• Software Development Life Cycle (SDLC) - Waterfall, Agile/SCRUM and V-development model.
• Experienced in UML modeling, including Use Cases, Process Flows, Sequence, State and Activity diagrams.
• Joint Application Development (JAD), Joint Application Requirement sessions (JAR)
• Writing and maintaining the Requirement Definition Document that includes Business Requirements (BRD) and Functional Requirements (FRD).
• Planning and development of Test Plans, Test Cases and Test Scenario to meet product’s business and solution requirements
• Conducting Pre-Grooming, Grooming, and daily stand-ups.
• Experience in creating Requirements Traceability Matrix (RTM) and performing GAP analysis.
• User Acceptance Testing (UAT).
• End to End management of Project scope, budget, resources, and SCRUM best practices.
• Expert in writing detail system Use Cases, developing business Test Cases and working with QA teams during testing phase thereby facilitating acceptance testing with stakeholders and business users.
• Document Training Manuals for new product release
• Exhibit strong analytical ability during Functional Tests and Regression Tests.
• Efficiently prioritize and manage the defects.
• Conduct walkthrough and sign-off procedures
• Define project milestones, schedules, monitoring progress using MS Project and update plans as required
• Maintained and Reviewed Change Requests and documented all analysis
• Bridged communication between the client and the project team using Dynamic Systems Development Method (DSDM) and Joint Application Design sessions (JAD).
• Facilitating tickets through Predevelopment stage, Development Status, and User Acceptance Testing (UAT) to complete each sprint.
• Change Management and Configuration Management (Version Controlling).
• System Testing, Back-end testing, functional and Regression Testing (If needed).
• Experienced in writing and implementing basic SQL queries for data analysis.
• Strong business acumen; ability to effectively communicate and present results to key stakeholders; ability to translate technical jargon into business impacts.
• Strong ability to network, build relationships and communicate with colleagues across departments/divisions.

TECHNICAL SKILLS:

MS Visio, MS Teams, SharePoint, HP ALM, JAWS, Wave, LoadRunner, JIRA, TOAD, SQL Developer, SQL* Plus, UNIX; Windows, Appian BPM Design 201 Certified, JIRA, RALLY, Quality Center, JIRA, Quick Test Professional, Oracle; Microsoft SQL Server, SQL, VBScript, SPSS, Millennium, Kintera, Microsoft Office & MS Project, Version- One, Sox-Expert software, Rational Project/Product Data and Artifact Repository

PROFESSIONAL EXPERIENCE:

Confidential

Agile Project Manager/Coach

• Streamline Program initiatives to respective teams’ backlog.
• Organize and setup team Wiki Page (Confluence) for easy team metrics, communication, and storing team Stage Gate Documentations
• Mentor and Coach teams on Agile principles and techniques
• Ensuring proper Agile Ceremonies are adhered
• Facilitated and organized multiple corporate Scrum Master Guild Sessions
• Assisted Agile Coaches within Confidential with concepts of Story Mapping and pushed for additional Jira plug-ins for Agile Poker Planning through the Altaissian JIRA platform
• Scheduled team activities and Agile Games to build team confidence and instill teamwork
• Planning and Executing enterprise level PI Planning, Scrum of Scrums, and Retrospectives
• Working with other Release Train Engineers to plan and execute on planned releases
• Ensuring proper training and guidance is provided on all tools and establishing SOP’s for all activities
• Worked with Product Owners and Business on a bi-weekly basis to ensure alignment of Sprints and Quarterly Goals are met
• Created R&R documentation, RACI Charts, Agile Metrics, Cumulative Flow Diagrams, System Diagrams, Use Case Diagrams, etc.
• Proven track record of successfully implementing software or web development projects using Agile methodologies for over 8 years.
• Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
• Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
• Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
• Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view

Confidential

Agile Project Manager/Coach

• At an enterprise level, leading and managing large, complex enterprise-level projects consisting of multiple Agile teams and/or requiring integration with other activities outside the scope of the Agile teams
• At a team level, playing a consultative role to help put in place the appropriate people, process, and tools and coaching members of the team as needed to optimize the efficiency of the project team
• In situations that require a hybrid Agile approach, using good judgment and skill to develop a project management approach that is suitable for planning and managing the effort to achieve the project goals within designated project constraints
• Carry out the Scrum Master responsibilities as part of Coaching
• Share wins and struggles with other Scrum Masters, Agile Coaches and Project Managers, so everyone learns from each other
• Coach team member who are currently wearing Scrum Master hats
• Help teams implement/improve Agile development approaches
• Act as a Facilitator running Release Planning Sessions and Retrospectives on a larger program level scale
• Work with teams identify project risks and raise them immediately
• Be responsible for removing impediments on team, as well as organizational level
• Remain at the leading-edge of Agile development practices and contribute to their spreading across the organization

Confidential

Agile Project Manager/Coach

• Project Planning and Management
• Defined project scope and schedule while focusing on regular and timely delivery of value.
• Team Management
• Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work
• Product Owner Support
• Execute cross team communication and collaboration to enhance and streamline processes.
• Implement Scum practices and assist in transition from Waterfall methodology to an Agile Methodology.
• Support the Product Owner in managing customer expectations for project deliverables
• Managing stakeholder communications, and helping to implement an effective system of project governance
• Agile Process Management and Process Improvement
• Remove impediments and blockers for team to work as efficiently as possible through constant communication with product owners and operations team.
• Defined and managed a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management
• Agile team building sessions and promoting empowerment of the team
• Ensure that each team member is fully engaged in the project and making a meaningful contribution
• Encourage a sustainable pace with high-levels of quality for the team that deliver quality and consistent products.

Confidential

Business Analyst IV/Agile Scrum Master

• Practical work as Lead SCRUM Master for Agile team
• Practical work as Lead SCRUM Coach
• Practical Work as Lead Business Analyst IV
• Scheduling Agile Best Practice meetings (Planning Sessions, Pre-grooming, Grooming Sessions, Sprint Retrospectives)
• Planning project milestones, schedules, budget, and resources.
• Lead Joint Application Delivery (JAD) sessions and Joint Application Requirement (JAR) sessions.
• Worked intimately with other Business Analysts and stakeholders to define project scope and roadmaps.
• Facilitate workshops to teach best practices in SCRUM Agile Methodology.
• Remove impediments and blockers for team to work as efficiently as possible through constant communication with product owners and operations team.
• Contribute Ideas, plans, course of actions to Business Analyst Community of Practice.
• Run SQL queries to retrieve tables and columns to enhance user stories.
• Create central repository to track user stories outside of JIRA
• Execute cross team communication and collaboration to enhance and streamline processes.
• Implement Scum practices and assist in transition from Waterfall methodology to an Agile Methodology.
• Multiple roles within project; including that of a Business Analyst, Team Lead, Scrum Master, and Project Manager
• Interact with business owners, and client to identify Business Requirement Documents, System Requirements, and Use Case Documents, Technical Debts and its respective mitigations

Confidential

Agile Scrum Master/ Sr. Business Analyst IV

• Lead day to day SCRUM activities
• Implement SAFe practices
• Foster cross team communication and collaboration
• Build high performing teams, build shippable product, and be responsible for leading Agile project coordination to support various upstream and downstream teams.
• Facilitate True Agile Pre-Grooming, Grooming, Sprint Planning, and Sprint Retrospectives
• Coach Business Analyst and Dev Team on agile practices through team activities and games
• Facilitate workshops
• Effectively in corporate client insights into team direction by working with management and product owners to establish feature delivery based on business value and priority
• Team collaboration to define ‘Definition of Done’
• Identifying and remove impediments and blockers for team to work as efficiently as possible through constant communication with product owners and operations team.
• Document team hours and commitments prior to sprint executions
• Tracking team velocity and reducing technical debt
• Facilitate daily standups, documents defects, and remove impediments
• Schedule team meetings
• Creating project roadmaps in collaboration with stakeholders
• Assist in multiple roles, including that of a Business Analyst, Team Lead, and Scrum Master
• Interact with business owners, and client to identify Business Requirement Documents, System Requirements, and Use Case Documents.
• Act as a collaborative partner and coach, and provide real-time advice or assistance to teams
• Gathering, examining, and analyzing data sets, independently and proactively, aligned with business needs and strategic initiatives to create reports and oversight for SCRUM projects
• Producing a variety of reports, graphs, summaries, and presentations that deliver analytic results
• Communicating the data analysis and findings to stakeholders
• Create and maintain meeting minutes for reoccurring agile meetings.
• Encouraging development teams to function independently
• Encourage development teams to facilitate Sprint Demo
• Create, track, and edit backlogs
• Create, track, and edit project timelines
• Creating educational and training materials for teams
• Customizing Epics and User Stories through team discussions and streamlining expectations and common procedures between various teams
• Assist in implementing SCRUM methods to deliver Enterprise Single Sign-On features through SAML 2.0 token-based authentication for external facing customer applications

Confidential

Agile Scrum Master/Business Analyst Team Lead

• Practical work as Lead SCRUM Master for Agile team
• Practical work as Lead SCRUM Coach
• Practical Work as Lead Business Analyst IV
• Scheduling Agile Best Practice meetings (Planning Sessions, Pre-grooming, Grooming Sessions, Sprint Retrospectives)
• Lead Joint Application Delivery (JAD) sessions and Joint Application Requirement (JAR) sessions.
• Worked intimately with other Business Analysts and project managers to define project scope and roadmaps.
• Facilitate workshops to teach best practices in SCRUM Agile Methodology.
• Remove impediments and blockers for team to work as efficiently as possible through constant communication with product owners and operations team.
• Execute cross team communication and collaboration to enhance and streamline processes.
• Implement Scum practices and assist in transition from Waterfall methodology to an Agile Methodology.
• Assist in multiple roles, including that of a Business Analyst, Team Lead, and Scrum Master.
• Developing business rules and documenting methods and procedures and job aids for new and existing
• Interact with business owners, and client to identify Business Requirement Documents, System Requirements, and Use Case Documents.
• Turning business requirements into technical requirements for CIAM Mortgage Single Family Project
• Creating Process Flows, Use Cases, and Pivot Charts (MS Excel)
• Updating DOORS Application with requirements and create RTM through HP-ALM
• Serving as a subject matter expert (SME) for various counterparties assigned to CIAM project.
• Gathering, examining, and analyzing data sets, independently and proactively, aligned with business needs and strategic initiatives
• Producing a variety of reports, graphs, summaries, and presentations that deliver analytic results
• Communicating the data analysis and findings to stakeholders
• Create and maintain meetings for reoccurring agile meetings.
• Defining and testing the data synchronization process between the legacy and new systems in CIAM
• Conducting user acceptance testing (UAT) of new functionalities
• Reporting UAT data to upper management through Product Demo Sessions.
• Running ad-hoc queries and reports to support Operations reporting
• Experience in creating Requirements Traceability Matrix (RTM) and performing GAP analysis through HP-ALM.
• Developing recommendations to management for operational changes based on reports and analytics
• Reviewing and documenting systems, products, and processes to better implement agile best practices.
• Implementing new methods for adding enhancement functionalities to existing system (Request Log) in Version One.

Confidential

Agile Team Lead-Business Analyst IV

• Participating and leading Agile meeting including JAR (Joint Application Review) sessions and JAD (Joint Application Development) sessions.
• Full SCRUM SDLC work environment
• Leading Scrum Retrospective meetings
• Interact with business owners, and client to identify Business Requirement Documents, System Requirements, and Use Case Documents.
• Turning business requirements into technical requirements
• Creating Process Flows and Use Cases for Agile JAD (Joint Application Development) sessions.
• Serving as a subject matter expert (SME) on the Schools & Libraries project.
• Assisting the Director, Schools & Libraries in various projects as needed
• Creating forms and instructions for the School & Libraries Program
• Establishing controls and managing business systems
• Analyzing and cleaning legacy system data
• Defining and testing the data synchronization process between the legacy and new systems
• Conducting user acceptance testing of new software
• Running ad-hoc queries and reports to support Operations reporting
• Experience in creating Requirements Traceability Matrix (RTM) and performing GAP analysis.
• Drawing up specific proposals for modified or replacement systems
• Creating, maintaining, and tracking project plans
• Refining existing processes, tools, and procedures
• Facilitated and managed (JAR) meeting sessions with business owners, business system owners, development team and testing team.

Confidential

Agile Business Analyst II

• Full Agile Scrum SDLC environment
• Participated in Scrum Planning sessions, Sprint Planning, Sprint Review, Daily Standups, and Sprint Retrospectives.
• Interact with business owners, and client to identify Business Requirement Documents, System Requirements, and Use Case Documents.
• Performed Gap Analysis to identify the deficiency of the current system and to identify the requirements for the change in the proposed system.
• Worked with Business Development and Product Support teams to discuss input/output requirements, process and data flows, report format and dependencies.
• Identified the use cases from the gathered requirements and prepared a comprehensive Use Case Specifications document.
• Assisted the PM in setting realistic project expectations and evaluating impact of changes to project plans.
• Used MS Visio to design UML diagrams during various phases of the project.
• Managed system requirements specification (SRS) documents for various business processes.

  Tracked issues and tasks in JIRA.

• Provide guidance to project managers, business owners, development team and subject matter experts to resolve the outstanding issue and action items are taken in the review meeting.
• Facilitated and managed (JAD) meeting sessions with business owners, business system owners, development team and testing team and processes control.
• Interface with end-users and project business sponsors to determine, document, and obtain signoff on business requirements.
• User Acceptance Testing.
• Facilitate defect review meetings
• Perform task decomposition, delegated tasks and monitored project milestones using MS Project and HP ALM.

Confidential

Agile Business Analyst

• Full Agile Scrum SDLC environment
• Participated in Scrum Planning sessions, Sprint Planning, Sprint Review, Daily Stand-ups, and Sprint Retrospectives.
• Assists with requirements traceability information and tracks requirements status throughout the project.
• Worked with the business owner, project manager, and technical team to document the product's vision and establish the project scope.
• Performed GAP Analysis and interacted with SME’s, project managers, developers and conducted JAD sessions throughout SDLC to resolve open issues.
• Created and verified user stories and use case specifications with activity and state diagrams.
• Supported software upgrades and installation of projects including facilitation of meetings, tasks scheduling, status, issues, escalations and change management.
• Executed GUI testing: tested the screen navigation, graphics and hyperlinks, etc. to ensure requirements are met.
• Wrote SQL queries to extract data from the database for Backend Testing.
• Involve in proactively communicate to development team regarding the status and potential impacts on the delivery date and/or expected quality of the tasks and/or the projects.
• Facilitate resolution and communication of cross- functional team on issues and decisions
• Develop test cases for section 508 compliance testing.
• Coordinate with end-users to schedule and support User Acceptance Testing (UAT).

Confidential

Agile Software Test Analyst

• Full Agile Scrum SDLC environment
• Participated in Scrum Planning sessions, Sprint Planning, Sprint Review, Daily Stand-ups, and Sprint Retrospectives.
• Prepared the Traceability Matrix for mapping the Requirements with the Test Cases through Quality Center.
• Developed Test Scenarios against Software Requirement Specifications
• Performed Functionality Testing and GUI Testing.
• Performed Backend testing by extensively using SQL queries
• Used Quality Center for bug tracking and reporting
• Met with the developers and technical content writers on a regular basis to update the test documents
• Conducted manual testing on all application.
• Defect resolution.
• Performed verifications on bug fixes and documented status of defects appropriately.
• Provided administrative support involving general administrative responsibilities for the day-to-day operations.
• Performed front end, back end, GUI, Functionality, and Security testing.
• Manual UAT test with various scenarios.
• Developed & executed Test scenarios for User Acceptance Testing.
• Maintained Requirement Traceability Matrix (RTM).
• Maintained status reports and communicated with the Management regarding progress of work.