Systems And Technology Manager, Vp Resume
Cleveland, OH
AREAS OF STRENGTH:
Advanced Presentation and Communication Skills Advanced Command of Excel & Access Strong Communication Skills Data Gathering & Interpretation Process Improvement Advanced Data Manipulation Statistical Analysis Project Management Advanced Understanding of Consumer Lending Products Credit Risk Management
TECHNOLOGY SKILLS AND EXPERIENCE:
PowerPoint Excel/VBA MS Project CACS SharePoint MS Access SQL SAS Avaya PDS IVR MS Outlook Visio Tableau Loanserv Fiserv
PROFESSIONAL EXPERIENCE:
Confidential, Cleveland, OH
Systems and Technology Manager, VP
Responsibilities:
- Lead and manage the team
- Establish effective relationships and channels of communication across various business segments
- Provide strategic guidance in developing scalability of current processes
- Manage FiServ Loanserv system releases and testing
- Coordinate a number of technology and process improvement projects
- Train team members on use of various reporting and data management systems
- Assist with Regulatory Compliance Audits ( Confidential )
- Ensure compliance with various regulatory servicing provisions
- Oversee dialer reporting and campaign management
- Oversee servicing transfer processes
- Oversee default reporting
- Understand and improve current processes
- Oversee vendor management activities
- Ad - Hoc Reporting
- SAS EG, MS Access, Excel, Visio
Confidential, Cleveland, OH
Portfolio Analyst, AVP
Responsibilities:
- Lead initiatives to develop reporting capability across Corporate & Institutional Banking
- Lead the initiative to develop an effective Peer Comparison Model
- Performed advanced data manipulation and statistical analysis using SAS EG and Excel
- Build out reporting capabilities and processes
- Provided static and Ad-Hoc reporting across various business segments
- Provided analytic support in various business development initiatives
- Lead junior analysts in development of reporting and data management initiatives
- Collaborated with reporting teams across other business functions to insure congruence of efforts
- Trained junior analysts in proper utilization of SAS, Access, Tableau and other reporting software
- Establish working relationships and communication channels across business functions
Confidential, Cleveland, OH
Consumer Credit Officer, AVP
Responsibilities:
- Served as a Project Lead in development of a Home Equity KPI/KRI Scorecards
- Established a series of performance scorecards to ensure proper understanding of portfolio performance
- Performed in-depth data statistical analysis of static and synthetic data (Excel, Access, SAS EG, and Tableau)
- Served as a site administrator over Credit Risk Tableau Repository
- Assessed/reviewed underwriting policies to eliminate backlog and improve cycle time
- Reported project task estimates and resource planning forecasts to executive management
- Developed flowcharts to improve process flow and ensure efficiency and resiliency
- Continuously monitored portfolio KRI’s (LTV, FICO, DTI, Default, ets..)
- Monitor underwriting exception process (Low/High Policy exceptions)
- Participate in monthly Portfolio Performance Reviews sessions
- Served as a liaison between various reporting teams and the line of business
- Ad-hoc reporting utilizing various data sources
Confidential, Brecksville, OH
Compliance Analyst, Team Lead
Responsibilities:
- Provided analytic support by developing/producing a set of reports in accordance with established practices
- Served as a Project Lead and provide strategic guidance in the implementation of various compliance tasks such scorecards and new process review initiatives
- Managed a team of five junior analysts conducting compliance audits and fieldwork
- Develop, implemented, and maintained all databases utilized in daily audits, sampling, reporting, and various other audit related activities
- Trained and developed a number of analysts
- Worked with internal auditors to generate risk metrics and transpose audit results into coherent and presentable information
- Monitored and tracked action plans/remediation efforts for any issues or risks identified as part of internal compliance reviews
- Developed process and data flow diagrams (Visio & Excel)
- Query LOB databases to extract loan level data necessary for review (SQL, Access, SAS EG)
- Designed, developed, and managed various SharePoint pages and processes
- Served as a liaison between business unit and IT resources
- Designed and implemented new reports to address evolving management needs
