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Manager /technology Lead Architect Resume

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SUMMARY:

  • Highly motivated individual with a strong leadership, collaborative & interpersonal skills, with a strong business acumen, and ability to lead and operate dynamic, matrixed, geographically and culturally diverse teams. Demonstrated capability of providing advisory services as a Management consultant,Chief Architect & Thought Leader to enable new business opportunities and revenue streams, develop efficiencies to improve & align quality of deliverables using ITIL frameworks, and mapping the IT budget & downstream revenue for new development, implementation and support services.

TECHNICAL SKILLS:

Enterprise Architecture, SOA, Software Design, ERP, Integration, Project Management, Healthcare Information Technology, Oracle, Healthcare, C, C#, XML, Microsoft SQL Server, Management, SDLC, Data Modeling, Business Development, Enterprise Software, Leadership, Analysis, Analytics, Business Intelligence, IT Strategy, Team Leadership, Software Development, Docker, Apache, HIPAA, HITECH, HL7, SAS, SPSS, Win Runner, Loadrunner, Remedy, JIRA, DR, TOGAF, BCA

Agile methodologies & excellent Program Management principles Risk Assessment Reference Architectures and Implementation Guidance Security Viewpoints & Security Recommendations Tool Evaluation Thought Leadership Effective communication with a broad range of audiences - technical / non-technical, business stake holders, CxO & other executives.

PROFESSIONAL EXPERIENCE:

Confidential

Manager /Technology Lead Architect

  • Developed, maintained, and managed client relationships, working closely with senior leadership within the client to understand their business problems and develop solutions that make strategic and business sense.
  • Developed technology strategies and future state solutions for clients in alignment with their business strategic plans. Advised clients on large IT transformation initiatives including Legacy modernization, Application / Portfolio Rationalization, Cloud enablement, Integration strategy and architectures, data warehouse, Business Intelligence and Analytics, Big Data, Data Strategy and Re-architecture, etc.
  • Developed and managed project plans - Execute, track, provide oversight, adjust plans, and coordinated within IT and across the business as required to ensure successful delivery of commitments.
  • Developed and managed budgets to meet revenue projections, ensure effective utilization of resources and containment of costs
  • Strong ITIL experience with Change Management, Escalation & Problem Management procedures
  • Conducted in-depth technical analysis of all systems, including the governance framework, architecture, and disaster recovery and business continuity; delivered gap analysis and recommendations, attaining 99% up time
  • Demonstrated advanced analytics sourcing data from multiple platforms in real-time
  • Proven strong background in Helpdesk, IT Security (Network, Data and Hardware) and Operational processes
  • Worked with the vendor on behalf of the business in conducting weekly meetings, tracking and closing out risks. Created Governance Plan, Business Continuity / Disaster Recovery Plans and Training Plans on behalf of the business.
  • Worked with project and application teams to ensure that they understand and fully comply with data quality standards, architectural guidelines and designs.
  • Managed Infrastructure team (Citrix servers, Databases, Applications, Network and helpdesk activities).
  • Monitoring Citrix servers, databases, OS (Linux) and Network alerts.
  • Involved in Pre and Post Cutover planning and go-live activities.
  • As Project Lead, developed and implemented project plan for re-addressing entire LAN. Scope included over 60 printers, 60+ servers, DHCP, Wifi, Firewalls, DMZ, VPNs and VOIP system spread across 2 locations, significantly improving LAN segmentation and security.
  • Managed implementation of virtual desktop infrastructure by establishing internal customer expectation. Project spanned 45 user workstations, reducing infrastructure costs and improving customer support.
  • Responsible for to create Integration-related reference architecture frameworks and patterns .
  • Managed data center and end to end testing after migration.
  • Application and Server Migration from non-strategic to strategic data centers
  • Deeply involved in design, planning and execution of migration plan to migrate / decommission all application instances and servers (OLTP/OLAP) in Scope, without disruption to Business Groups.
  • Coordinated closely with application team, DBAs(SQL and Oracle), Middleware, Implementation Engineers, Network and SAN storage teams to ensure successful execution of Migrations on time within budget with zero defects
  • Determined business requirements, identified migration strategies, negotiated schedules and provided ongoing coordination
  • Tracked and reported all application instances scheduled for migration.
  • Comprehensive experience of Azure Cloud Stack - Azure Virtual Machine, Service Environment, Azure Web Apps, Blob Storage, File Storage, CosmosDB, RedisCache, Site Recovery, Azure VNet, Azure DNS, Azure Load Balancer, Azure Resource Manager, Azure Active Directory, KeyVault & Azure Container Service
  • Define & develop enterprise standards, frameworks and the technology stack for IaaS, PaaS & SaaS
  • Involved in moving AWS to Azure private cloud.
  • Designed and executed a strategy to build mindshare and broad use of AWS & VMware Cloud in the enterprise.

Confidential

Lead Architect

  • Managed IT infrastructure. This includes: AD accounts, LDAP, Firewall, VPN, Internet / Intranet / Extranet related IT infrastructures, Unix/ Linux operating platforms, as well as all CHI related infrastructure, Mobile phones, Public DNS, SSL certificate procurement and installation, VOIP environment, and vendor engagement.
  • As a key member of Technical team, responsible for Application and Server Migration from non-strategic to strategic data centers.
  • Collaborate with Business and Technology teams to establish CHI scope and guidelines, perform infrastructure discovery and application dependency analysis
  • Determine business requirements, identify migration strategies, negotiate schedules and provide ongoing coordination.
  • Deeply involved in design, planning and execution of migration plan to migrate / decommission all application instances and servers in CHI Scope, without disruption to Business Groups.
  • Track and report all application instances scheduled for migration.
  • Host weekly status meetings with management, business and technology teams.
  • Coordinate closely with application, DBAs, Middleware, Implementation Engineers, Network and Storage teams to ensure successful execution of Migrations on time within budget with zero defects.
  • Managed complete infrastructure design to include systems analysis, IT security, data center operations, storage and network supportability.
  • Formulated and executed corporate roadmaps to ensure compliance with SOX and corporate governance criteria.
  • Creating/ Managing the project plan, task allocation, work with stake holders and PMO office for achieving project goals in an agile work environment
  • Responsible for project planning, scope management, resource estimation, metrics definition, change control process, define data quality process and standards, verification, and validation.
  • Hands on architecture and creation of Business objects universes, cube universe, business views for Crystal reporting, developed Web reports, security implementation, basic administration
  • Involved in resource allocation, costing for the suggested projects
  • Participated in due diligence study of various prospective projects
  • Set up failover systems and database mirroring
  • Set up disaster recovery (DR) action and managed business continuity and DR
  • Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise
  • Daily/Weekly backups.

Confidential

Manager IT

  • Managed team of 12 Citrix Team, OS Teams (Linux/Unix), Security, database administrators (DBAs) and web application developers
  • Worked as a lead cache architect, Data Courier specialist, security analyst, interface engineer, ETL specialist, and Oracle/SQL/NoSQL, disaster recovery architect
  • Enhanced database performance, performed restores, implemented recovery procedures, handled performance tuning and conducted regular system backups
  • Ensured technical and functional designs meet business requirements
  • Involved in data analysis from external data and mapping the data get into Epic
  • Extensively worked on SQL Server Integration Services (SSIS) and SQL Server Reporting Services (SSRS)
  • Building, publishing customized interactive reports and dashboards, report scheduling using Tableau server.
  • Created action filters, parameters and calculated sets for preparing dashboards and worksheets in Tableau
  • Experience in Agile Technology and ITIL technical solutions
  • Managed and administered Oracle Real Application Cluster (RAC) system from design architecture to replication implementation
  • Developed and tested storage strategies and disaster recovery plan for large company’s operational database, delivering solution that guaranteed recovery performance and high availability
  • Managed a globally dispersed team of DBAs (infrastructure)
  • DBA functions included administration, application, operation, production, change management, NOC, on-call support and performance optimization
  • Involved in setting up disaster recovery between two data centers
  • Designed, set up, refreshed, and upgraded production, non-production, training, and testing CACHE/Oracle/SQL environments
  • Set up LDAP, printing, and LWS
  • Designed Data Extract for xDR (BIG DATA) project from CACHE/DB2 to Oracle database
  • Enhanced end users’ understanding of database systems by conducting pre-implementation workshops, delivering group and individual training sessions, and creating user-friendly training materials
  • Involved with system and application cutover and go-live activities
  • High Availability (Oracle): implemented Data Guard (logical and physical) for maximum protection, performance, and availability
  • Involved in ETL/Compass upgrades and DRPC/BCA solutions
  • Set up user security and templates
  • Security and Privacy of database: HIPAA, PHI, and Audit
  • Set up Citrix for Web blob and publishing icons for all the Epic users
  • Involved in data conversion and data mapping (HL7 messages)
  • Implemented the ITIL standard model of RDBMS for the DBA teams: service delivery, service of excellence and people for managing and maintaining database systems
  • Implemented the ticketing system to support database system 24x7 and track the activities for pro-active approach solutions
  • Provided configuration management of Oracle database for IBM’s rational products (ClearQuest and ClearCase) for defects and ticketing system
  • Worked in full life cycle SDLC (Waterfall) environment from Initiation through coding to Implementation

Administered development, QA, integration, UAT, pre-prod, and production environments including the legacy conversion and interface environment

Confidential

Cache/AIX/Storage Architect

  • Involved in the following activities at Confidential:
  • Epic environment setup for non-prod, PROD, SHD, and failover servers
  • Involved in data conversion from old ancillary data to Epic
  • Responsible for setting up EDI interfaces.
  • Migrated SQL Server 2008 to SQL Server 2008 R2 in Microsoft Windows Server 2008 R2 Enterprise Edition
  • Wrote stored procedure functions to validate data
  • Set up EMC storage and EMC Replication manager for Clone copy and snaps
  • Set up IBM severs
  • Used HACMP to manage all the servers
  • Set up printer for Epic users in production and non-production environments
  • Maintained Cache DB for non- production, production, SHADOW, and failover servers using HACMP cluster
  • Maintained UNIX servers
  • Users (Security) set up for AIX, CACHE, EMP
  • Installed Clarity on production and non-production environments
  • Environment Refresh, Upgrades, SU updates, compass upgrade, etc.
  • Daily care and feeding for all environments: managed all the Cache database, AIX servers, and SAN storage for Confidential ; set up Care Everywhere, BCA, and Clarity applications

Confidential

Lead Business Consultant/Data Conversion Analyst/Lead Support Engineer

  • Deployed the clinical application on approximately 20 Unix AIX servers.
  • Involved in setting up PROD, Non PROD, Training, and DR environments.
  • Involved in Refresh, Upgrades and Restore all the environments.
  • Daily care and feeding of all the EMR environments.
  • Devised shell scripts for refresh, backup, monitoring, and incident management of the application database
  • Involved in capacity planning of storage for the AIX servers to meet business needs
  • Functioned as a production support specialist to triage any high severity incidents and performance issues on AIX and at application levels
  • Updated validation checklists to in corporate new changes upon Epic release of new versions or packages
  • Involved in integration and validation of the interface from ancillary to Epic and vice versa
  • Configured the programming points as instructed by Epic
  • Configured AIP, background monitor, Bridges translation tables, bridges error reports
  • Troubleshot Bridges interface issues
  • Supported interfaces and Bridges for non-production environment
  • Had a very good understanding of Epic Bridges product such as AIP, AIV, AIM,AIT, AIL, and AIE
  • Good knowledge of message flow with in Bridges/interfaces for incoming and outgoing interfaces
  • Troubleshooting skills included verifying messages in Epic global and debug utilities
  • During testing and validation, was involved in resubmitting messages and analyzing messages and error report to discover what caused the message to fail in Bridges
  • Post implementation skills included performing daily care and feeding of the interface; audit the logs for errors and warning
  • Worked with the ancillary system SME/Epic AC to get the issue resolved by resubmitting the message from source system
  • Used ETAN for capturing Bridges information and reloading the information to different environment
  • Installed and upgraded the environments (PROD and Non PROD) from different Epic releases e.g. Summer, Fall, and Spring versions
  • Restored production copy to development environments for integration validation of new Epic components
  • Refreshed shadow server from OLTP copy every time read-only mode functionality was enabled or disabled
  • Maintained and configured archive scripts to take daily backups of non- production environments
  • Triaged configuration and installation and performance problems in CACHE and on OS side
  • Audited environment configurations
  • Performed problem root cause analysis
  • Analyzed and recommended alternative technologies to enhance existing or anticipated information systems that support overall corporate and business goals
  • Helped develop systems architecture standards
  • Installed Epic K-packages, sync, non-sync, and EEG into PROD and Non PROD environments
  • Software: HL7, Epic product suites, Unix, Cache, Chronicles, Bridges, AIX, shell scripts, cron jobs, and redalert

Confidential - Baltimore, MD

System Analyst, Consultant

  • Designed, executed, and developed test cases from test design specification
  • Documented test results and ran test cases using testing tools such as Win Runner 2000 and Visual 2000
  • Created the manual test scripts using Win Runner and uploaded them into Test Director
  • Used DOORS for configuration management and requirement management
  • Environment: Windows NT, Unix, DB2, COBOL, JCL, CICS, TSL, Perl, VB, C, C++, Win Runner, Test Director, DOORS, and Visual 2000

Confidential

Senior Software Engineer

  • Performed system analysis, design, development, and system maintenance of in house systems
  • Developed the Capital Purchase, Local Sales and Depot Sales, Inventory Control, Production Planning, Packing, Export Sales, and Cash Book systems using Oracle and Clipper
  • Developed Memory Management (Demo Package) in "C"
  • Developed communication system between a computer and a weighing scale in "C"

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