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Project Manager / Technical Architect Resume

PROFESSIONAL SUMMARY:

  • Master in Computer Applications with 13 years of experience in development, design, analysis and team management
  • Over 8 years onsite experience in United States involving close coordination with the Confidential 500 clients, managing as well as providing technical guidance to the offshore teams
  • Expertise at business process reengineering, performing and directing - CRM setup, Salesforce.com system architecture, Salesforce.com system analysis and deployment, CRM to back office integration, CRM customizations specific to Salesforce.com and Epiphany/Infor CRM, Data Modeling, Data analysis and BI Reporting
  • Hands on expertise in cutting edge CRM technologies - Salesforce.com platform, Epiphany/Infor Sales and service, Apex, VisualForce, Core Java/J2EE technologies, web services, RDBMS, PL/SQL, VB and exposure on environments as AIX, Unix, Windows, IOS
  • Expertise in the CRM domain for Insurance, Annuities, Pharma, Health Care and Claims sector
  • Worked on full Software Development Lifecycle number of times resulting in rich exposure to design, implementation, integration and maintenance phases
  • Good team player coupled with strong communication, interpersonal, relationship management, analytical skills and a strong technical background
  • Well versed with processes, methodologies (Agile, waterfall) and frameworks that have made organizations successful (viz. HP ALM, JIRA etc.)

PROFESSIONAL WORK EXPERIENCE

Confidential

Project Manager / Technical Architect

Responsibilities:

  • Call distribution, call details by product reach
  • Target customer details and coverage
  • Cycle plan goals/targets
  • Account reach frequency by account segmentation
  • Product target
  • Call target etc.
  • Designed and delivered the BI reporting on SAP BO platform (for the world’s largest Animal Health Care Company) on top of the Salesforce.com DB. To get the optimal performance, the Salesforce DB was replicated using Informatica ETL in a local Oracle DB and then a state of the art Data Mart, SAP BO Universe was designed and developed to host the data per the reporting requirements. The reports cater to the following categories for as many as 38 live markets. Even with such enormous data every given report runs and publishes in < 20 sec.
  • Sales reporting (both at Account level and brand level)
  • Activity reporting (Calls, Events, Coaching)
  • Time management reporting
  • Product adoption reporting
  • Share of Voice (Product detailing on visits) etc.
  • Designed and delivered the CRM for FCER from scratch. Along with the Salesforce CRM also designed and delivered an IOS application for iPAD for the on field sales reps to facilitate with multipoint optimal navigation, daily mileage expense submission and various other their daily activities and tasks
  • Designing and developing a custom solution on Force.com platform that manages the overall al campus classroom system. The high level functionalities include: student enrollment, class roster and timetable management, teacher management, attendance, manage various branches and location, billing and invoicing, reporting etc.
  • Designed and delivered a full SFDC CRM solution along with the sales, products management, inventory management, invoicing, sales reporting and monthly client billing
  • Designing and developing STARK law implementations within Salesforce application for Ameritox
  • Analyzing and designing overall Salesforce application and integration Architecture, BI solution Architecture and design
  • Working on Salesforce.com platform (SFDC), Apex, Visual Force, SOQL, Apex Triggers, Enterprise/Partner WSDL, SOAP, Force.com IDE, Apex Data Loader, Informatica Cloud Force.com sites, java script, AJAX
  • Data modeling and designing Data Mart, writing complex DB routines
  • Data Migration from Legacy systems, Data Integration with various systems for batch processing
  • Project Management - Planning, Effort estimation, Monitoring, Prioritizing and managing daily work
  • Onsite and offshore resource management, technically guiding and managing 8-10 resources at a given time while executing the above projects
  • Client interactions and relationship

Confidential

Technical Architect / Lead

Responsibilities:

  • Responsible for managing, designing, developing, delivering and maintaining the systems

Confidential, Portland, OR

Technical Architect

Responsibilities:

  • Analyzing the manual process and business rules
  • Defining Conceptual design diagrams, detailed design documentation and estimations
  • Designing solution architecture for integration with BIG credit checks and real time document handling with OnBase document management system
  • Designing file transition process flow
  • Defining/designing SOAP web services to interact with BIG credit check and OnBase
  • Evaluating surveyor, E-Signature solutions available on AppExchange
  • Creating custom objects, Apex classes, visualforce pages, controllers and extensions, triggers, workflows, validation rules etc.
  • Deployment and migration using Force.com IDE
  • Coordinating day to day activities with offshore team and providing them technical guidance

Confidential, Shelton, CT

Technical Lead / Architect

Responsibilities:

  • Working on Salesforce.com platform (SFDC), Apex, Visual Force, SOQL, Apex Triggers, Enterprise/Partner WSDL, SOAP, Force.com IDE, Apex Data Loader, Informatica Cloud Force.com sites, java script, AJAX
  • Data Migration from Legacy systems, Data Integration with various systems for batch processing
  • Project Management - Planning, Effort estimation, Monitoring, Prioritizing and managing daily work
  • Client interactions, relationship and handled offshore teams at Gurgaon and manage the complete development cycle

Confidential, Shelton, CT

Technical Lead

Responsibilities:

  • Working on Java, J2EE, Epiphany sales and service, Epiphany Studio, Informatica Power center, XML, Web sphere 6.x, PL/SQL, Oracle 11g, JfreeChart, VBA, IBM AIX, Web Services, Hibernate, Apache Tomcat
  • Data Migration from Legacy systems, Integration with Data Warehouse and across various applications both for real time and batch processing
  • Project Management - Planning, Effort estimation, Monitoring, Prioritizing and managing daily work
  • Client interactions, relationship and handled offshore teams at Gurgaon and manage the complete development cycle

Confidential

Module Lead / Developer / Intern

Responsibilities:

  • Developing and delivering the whole Ps module for setting up the credit derivatives application
  • Developing and delivering charts/graphs to show financial figures
  • Developing Hibernate layer for DB (.hbm files)

Confidential, Shelton, CT

Software Engineer

Responsibilities:

  • Creating and configuring highly typical development environments (i.e. configuring core Epiphany sales and service 6.5.x application, installing application server (Web sphere 5.x), setting up data base client, configuring Epiphany studio)
  • Creating/Writing Recordset, Relationships, BIO, Various forms, UI handlers, tab group shells, toggle shells, special forms, EPI extensions, Java extensions, validations, deployment units etc.
  • Delivered whole functionality regarding Order fulfillment, Order-line Items, Product management, Managing Catalogs, Employee and Individual
  • Created Real time Lotus Notes calendar sync with Epiphany meetings using iCal4j
  • Implemented various business rules using IBR, EPI Extensions and writing Java Classes (Extensions)
  • Provided proof-of-concept regarding various functionalities, UI issues, Confidential
  • Data Migration from the legacy SPIKE system to the new ECMS data base
  • Importing and applying deployment units to the higher environments

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