SUMMARY:

• Around 8 years of experience in information technology with experience in all the phases of SDLC (Analysis, Design, Development, Administration, Testing, Implementation and Support) in various software Applications using Salesforce (CRM) and Mainframe.
• Expertise in designing and developing lightning component to implement custom application as per the functional needs.
• Expertise in developing Apex classes, Controller classes and Apex Triggers on Force.com platform to customize application according to the functional needs.
• Expertise in implementing Visual force pages, S - control, Web Services, Lightning Components, Tabs, Custom Objects, Reports, Analytic Snapshots and Dashboards to achieve complex business functionalities.
• Hands on experience in Salesforce.com configuration in creating the Custom Objects, various types of Custom fields, buttons, links, Record types, Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, and Approval Processes.
• Expertise in Developing Visual Force pages (UI Pages) using AngularJS and Bootstrap CSS.
• Strong experience in Black box functional testing, GUI testing, regression testing, smoke testing and integration testing.
• Experience in Aura Framework and Lightning Bundle.
• Proficient with Sales Cloud, Service Cloud, Jenkins, Call Center, Force.com, Chatter, Lightning and App-exchange on Salesforce.
• Hands on experience in creation and maintenance of Jitter bit Jobs for real time Data integration from one org to another org.
• Involved in end to end QA and UAT testing and validation of CPQ including Products, Pricing, and Quoting etc.
• Hands on experience in creation and maintain Batch jobs and Scheduled jobs
• Expertise in writing the SOQL and SOSL.
• Expertise in creating page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Expertise in developing Custom Web Services for handling inbound requests and outbound calls to external Web Services.
• Experience in deploying Customization and code base from Sandbox to another environment by ant build tool and Change Set.
• Experience in working with Salesforce.com sandbox and production environments.
• Worked on creating Scratch Orgs using Salesforce DX.
• Worked in developing application in Salesforce 1 platform.
• Worked with REST API Web Services for web integration with SDFC
• Experience working with Eclipse IDE, Sublime with Mavens mate and Force.com Plug-in environment.
• Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Well versed with analyzing company processes, translating business workflows into accurate Salesforce.com workflows and configuring Salesforce.com to meet business needs.
• Hands on experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Experienced in Web technologies like HTML, CSS, and Java Scripts and Java technologies like JDK, J2EE, JSP, and Servlets.
• Proficiency in Object Oriented Programming like JAVA.
• Good Understanding and well implementation of Software Design Patterns.
• Good command in database development using SQL in MYSQL, Oracle and SQL Server.
• Debugging and Troubleshooting Production Issues
• Worked in all stages of Software Development Life Cycle (SDLC), Systems Analysis, Design, Development, Testing and Implementation.
• In-depth understanding of CRM business processes like Order Management, and Case Management.
• Worked in different agile methodology like SCRUM and XP.
• Team player with good Interpersonal skills, strong understanding of fundamental business process, excellent communication, organizational and problem solving skills.
• A quick learner to new concepts, Applications and implement them in the project successfully.
• Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously and accustomed to working in both large and small team environments.

TECHNICAL SKILLS:

SFDC Technologies: Salesforce CRM, Apex Classes/Controllers, Apex Trigger, SOQL, SOSL, Visualforce pages, Data Loader, S-Control, Offline Edition, Integration, Migration, Batch JobsWorkflow & Approvals, Reports, Dashboards, Analytic Snapshots, Custom ObjectsCustom Tabs, Schema Builder, Apex Web Services, Standard objects, Force.com IDE

Languages: C, Java, APEX, JavaScript, HTML, CSS.

Tools: & Technologies: Force.com Data Loader, Force.com Platform (Sandbox and Production).

Operating systems: Windows XP/Vista/7/8, Windows CE, Linux.

IDE / Other Tools: SVN IDE, Force.com IDE, Workbench, Force.com Explorer.

PROFESSIONAL EXPERIENCE:

Confidential - Waltham, MA

Sr. Salesforce Lightning Developer

Responsibilities:

• Worked on various Salesforce.com standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
• Agile Development Methodology was followed for the implementation
• Managed Salesforce integration with existing systems and third-party providers.
• Interacted with various Business users for requirements gathering.
• Developed various Custom Objects, Tabs, validation rules, formula fields.
• Hands on experience in Apttus CPQ to streamline configuration also to ensure pricing and quoting accuracy.
• Developed custom Business logic using Apex Classes, Visual force pages and Lightning components. Used Visual force components like Page Block, Command Buttons, Action support, Action Function.
• Implemented custom Cascading Style Sheets (CSS) for Visual force pages.
• Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Developed Visual Force pages to change the entire look and feel, tabs and views of the Salesforce.com UI in accordance with the company requirements.
• Constant involvement in exploring apex change apps and using the apps wherever necessary. Used apps like Apttus, target, Cloud Converter, Chatter un-follow rules, Field Trip, Conga Composer, AKARD, Docusign etc.
• Strong Experience in Salesforce Lightning components design & designing compact layouts using Apex triggers, Page layouts, Visual force pages, workflows for Mobile platform.
• Created relationships among objects using Lookup and Master-detail relationships.
• Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements.
• Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like VisualForce, Force.com IDE
• Extensive experience on S controls, Visualforce pages and Page layouts according to the Business requirements
• Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.
• Installed the Call Center Applications and Allowed the end users to maintain a track history of customers complaints
• Managed and deployed Salesforce.com CRM solution to multiple departments within the organization.
• Performed data cleanup and/or Data migration to/from salesforce.com
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Experience in creating Lightning Components and used lightning Design System to convert existing Visualforce pages to lightning components.
• Enabled Aura Framework and added Aura Attributes/Handlers for Events / Logic & Interactions
• Developed lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Involved in using lightning, Process Builder and Workflows. Worked on customization of visual force to have Lightening Experience for desktop and mobile applications.
• Implemented CPQ solution using Apttus CPQ & Contract Management (CLM) for various customers in industries.
• Worked on Apttus Advanced Workflow approvals, Apttus order management, created agreement wizards, validation rules and contract templates.

Environment: Saleforce.com platform, Apex Language, Visualforce Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Lightning design system(LDS), Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential - Columbus, OH

Salesforce Developer

Responsibilities:

• Involved in troubleshooting and resolved issues related to integration and developed Apex classes with REST calls to connect to web services
• Created and updated JIRA issues from Salesforce and Sync fields from JIRA to Salesforce automatically.
• Expertise in Apttus CPQ, LDAP and Integration with Share point.
• Created various Profiles, Roles, and Page Layouts, given permissions based on the hierarchy requirements of the organization.
• Developed different Visual force Pages to suit to the needs of the application using different Visual force components.
• Analyzed change requests for existing applications and projects implementing new applications and creating process models, specifications, diagrams and charts to provide direction to the project teams.
• Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Executed SOQL queries in workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ.
• Designed and deployed Custom tabs, Approval Processes and Auto-Response for automating business logic.
• Developed various Batch Apex Classes and scheduled those using Apex Schedulable Classes.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Implemented CPQ solution using Apttus CPQ & Contract Management (CLM) for various customers in industries.
• Involved in Data Migration Activities to handle bulk loads using APEX Data Loader.
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, Validation rules.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Apttus CPQ to mirror sales processes, including products and respective pricing.
• Visual force Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visual force pages between Classic and Lightning.
• Performed Data Analysis and migrated data from SQL Server database to Force.com platform using Data Loader.
• Designed Visualforce pages using Visualforce Components, Style Sheets, JavaScript and JQuery.
• Hands on experience on Sales Force Lightning for Customizing Reports and Dashboards for business use.
• Implemented SSO for custom portal users to login into the salesforce using 3rd party applications.
• Understanding and leveraging SFDC CRM processes.

Environment: Saleforce.com platform, Service Cloud, Apex Language, Apex Scheduler, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Lookup and Maser Details Page, Email Services, Security Controls, SOAP, REST, WSDL, GIT, Jira, HTML, Java Script, Java, Web Services, Sandbox, Eclipse IDE Plug-in.

Confidential, Seattle, WA

Salesforce Administrator/Developer

Responsibilities:

• Involved in various activities of the project, like information gathering, analyzing the information, documenting the functional and non-functional requirements.
• Retrieved some data and its functionality from Third-Party API's and displayed within the lightning component.
• Designed, developed and deployed Apex Classes and Test classes, Controller Classes and Apex Triggers, validation rules for various functional needs in the application.
• Created Visual force pages with fields, buttons and using various components to invoke methods.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on daily basis.
• Developed Apex triggers, Apex classes and test classes working around the governor limits.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Developed visual force pages for bringing new dealers on board and load all their information into new records in a custom object.
• Generated Apex Classes using WSDL and wrote business logic layer for integration with external web services to the system for functional needs.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for the correctness of the data.
• Customized existing Visualforce to align with Salesforce new Lightning UI experience.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Organized email templates and inbound emails using Visual force for the clients and customers.
• Composed various Custom Reports for standard objects as well as custom objects to give complete detail overview of Customer (Account) Orders, and Renewal Forecasting.
• Written SOQL queries to fetch the data from Workbench and Explorer.
• Provided support to ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow and Triggers.
• Used Dashboards to keep in track the percentage of sales.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Saleforce.com platform, Apex, Visualforce, Controller extensions, Data Loader, HTML, Workflow &Approvals, Reports, Cases, Custom Objects, Custom Tabs, Email Services, Security Controls, Cast Iron, Sandbox data loading, Windows XP, Eclipse IDE Plug-in, Sandbox Test.

Confidential, Houston, TX

Salesforce Administrator/Developer

Responsibilities:

• Performed the roles of Salesforce Developer and Administrator in the organization.
• Developed a landing page using the Visual force.
• Customized objects and fields using master detail relationship, look up relationship depending on the requirements.
• Worked closely with sales team and business analyst and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Created page layouts, validation rules and workflow rules.
• Performed fine tuning of Triggers, Apex Classes and visual force pages to provide better user experience and avoid hitting the governor limits.
• Worked as a legacy for creating new roles and profiles in the organization.
• Created new user accounts and configure Salesforce to fit security needs at the user and organization levels.
• Built the Member Community on the Salesforce Customer Communities platform with a completely custom look and feel to meet the client's website branding.
• Experience in using the Force.com Explorer to browse data model schema, custom objects, fields, build and test SQL queries.
• Developed automated workflows and approval processes for sales opportunities and lead routing.
• Worked on Salesforce Lead management, Accounts and Contact management system.
• Implemented Service Cloud including: Service Console, Customer Portal & Communities, Case Feed, Knowledge Base and Entitlements.
• Wrote Apex classes with customized logic using SOQL, Database methods, Apex triggers upon record create/update/delete/merge.
• Worked with the Business group for requirement gathering throughout the planning and implementation. Coordinate with business analysts for the issues requiring business analyst help.
• Designed SQL database tables, views, stored procedures, triggers and functions.
• Developed Salesforce.com ETL processes using Cast Iron, Informatica, Java and Salesforce Web Services Java API.
• Worked On Data Migration From Databases To Salesforce Using Apex Data Loader.
• Experience in handling administration, customization, configuration, mapping, data migration and integration of Salesforce.com applications.
• Single handed implementation and maintenance of the Continuous Deployment and Code Repository setup.
• Experience in Veeva CRM and Veeva Vault Content Management applications.
• Generated SOSL and SOQL statements to search the information.
• Performed Data Migration from home grown legacy system to Salesforce CRM.
• Unit and integration testing for new requirements and get the UAT from the business owner
• Worked on ETL tools to migrate the information from other database.
• Designed Test-driven development (TDD) and Continuous Integration (CI) software development process.
• Built APIs with Salesforce.com Apex SOAP/REST Services.
• Review the test cases provided by the QA team, and providing feedback.
• Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer's cases in Cases Tab.
• Defects fix, reporting and defect management in Jira.
• Designed Visual force Pages with html along with custom controllers and controller extensions.
• Administrated and monitored the company's Salesforce CRM applications.
• Designed, and developed Apex Classes, Apex Triggers for various functional needs in the application.
• Responsible for migrating developed packages from different sandbox instances. Development Sandbox, QA sandbox, SIT sandbox and UAT sandbox.
• Used CVS for source code control. Used Cruise control for continuous Integration.
• Created Web Services for handling requests and API and SaaS based applications using REST and SOAP-based web services (SOA).

Environment: Sales Cloud, Service Cloud, Data loader and Data management, Workflow rules and Approval processes, sandbox, workflows, Custom objects, Reports and Dashboards, Partner Portal, Custom Profiles, Page Layouts, Security Settings, Data Sharing Rules.

Confidential

Java Developer

Responsibilities:

• Involved in all the phases of SDLC including Requirements Collection, Design & Analysis of the Customer Specifications, Development and Customization of the Application.
• Responsible for development of various GUI Screens using HTML, DHTML, JavaScript and JSP.
• Responsible for Coding using JSP, Java Servers, Struts and XML.
• Implemented Model View Control (MVC) architecture using Struts Framework.
• Responsible in writing Data Access codes using JDBC and Oracle database as backend as Model Component.
• Responsible writing JSPs, Data Beans.
• Involved in writing procedures and Packages for Report Generation using Oracle as Database.
• Involved in writing code for printing of Report pages in HTML format and Microsoft Excel files.
• Responsible for Testing - unit testing & integration testing using JUNIT.
• Used Ant tool to build and deploy application on Tomcat Server.
• Developed Web application using spring, Spring IOC, Spring Annotations, Spring MVC, Spring Transactions, Hibernate, SQL, and IBM Web Sphere.
• Development of the service layer using Java/J2EE.
• Created internal routes using REST web service with spring which can accept and send objects in JSON format.
• Very good implementation experience of Object Oriented concepts, Multithreading and Java/Scala.
• Involved in multi-tiered J2EE design utilizing Spring IOC architecture and Hibernate.
• Experienced in developing web services and worked with Web Sphere Application Server.
• Involved in Analysis, Design and Implementation of Business User Requirements.
• Designed table-less layouts using CSS and appropriate HTML tags as per W3C standards.
• Created optimized graphic websites and application interfaces using HTML, CSS, and spring framework.
• Created various Parser programs to extract data from Autosys, Tibco Business Objects, XML, Informatica, Java, and database views using Scala.
• Extensively worked on AJAX to implement front end /user interface features in the application.

Environment: Java, spring, Hibernate, JMS, SOAP web service client (using JAX-WS), Restful WebServices Client (using JAX-RS), Angular JS, Bootstrap, HTML, CSS, AJAX, Scala, Oracle, SQL, Oracle, Eclipse, GIT, Jenkins, IBM Web Sphere.