We provide IT Staff Augmentation Services!

Scrum Master/agile Coach Resume

Reston, VA


Methodologies: Traditional SDLC, Agile, Rational Unified Process (RUP), JAD session and UML 2.0

Databases: MS AccessPlatforms: MS - DOS, Microsoft Windows

GUI/Tools: MS Project, Visio, Word, Excel, PowerPoint, SharePoint; Requisite Pro, Clear Quest, Rational Jazz, Jira and Confluence, Tableau, Business Objects Enterprise and HP ALM.



Confidential, Reston VA

  • Supported the PMO in adopting to Agile Scrum, coached and mentored two development teams, Scrum Master and business managers new to Agile best practices and Scrum behavior
  • Developed business transformation roadmap to Scrum using the SAFe framework
  • Worked with customers and product manager to prioritize and validate requirements
  • Coordinated inter - team dependencies resulting is successful release
  • Maintained sprint backlog and velocity metrics.
  • Collaborated with teams and Scrum Master to coordinate work, manage dependencies and improve the environment for Agile development
  • Coordinated team efforts to ensure releases are of high quality and on time
  • Ensured JIRA is updated with current work and statues
  • Managed epic priorities and upcoming epic work
  • Communicated the progress of each sprint to senior management through 'Burn down Charts'
  • Conducted Scrum daily standup, product backlog, sprint planning, sprint review & sprint retrospective meetings
  • Led teams in determining performance gaps and work required to address
  • Managed and updated crosscutting team (architects) task in JIRA and monitored their efforts and contribution to sprint release
  • Worked with the Jira Administration team to create projects in JIRA and to setup Dicelab accounts for the program.
  • Being responsible for one Agile Scrum teams and one Kanban team. I enforced the Kanban principles that resulted in the reduction of cycle time in 20% thus increasing team’s throughput in less than 8 weeks.
  • Led team to in corporate Test Driven Development (TDD) and Continuous Delivery practices; leading to an increase in quality of delivered product and a decrease in production defects


Confidential, Laurel MD

  • Supported GB2G as consultant on business processes (AS IS/TO BE) to in corporate their process workflow into an improved web solution
  • Defined use cases from requirements and helped convert them into software specifications
  • Ensured that the project meet corporate SDLC standards, compliance and industry best practices
  • Performed a scrum master role, established full Agile development methodologies throughout the organization deliverables
  • Coordinated and facilitated extensive user interviews and workshops to gather and analyze requirements
  • Led Scrum meetings, sprint planning, releases planning and sprint retrospectives
  • Worked closely with teams to increase efficiencies and decrease waste
  • Worked with stakeholders and product owner developing release plans
  • Mentored team members on agile software development principles and practices including implementation of process improvement ideas learned from retrospectives. Worked with the project team and Product Owners to develop and update Product Roadmap
  • Conducted working sessions and planning meetings for User Stories Elaboration and Decomposition
  • Aided in workflow analysis and process design
  • Developed and maintained all operational and technical flows using Visio
  • Conducted extensive research during gap analysis of AS IS website and TO BE improved web solution
  • Developed and maintained mapping documentation utilizing Microsoft Excel
  • Worked with QA team to design test Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings
  • Removed team impediments on a daily basis to allow the team to deliver the sprint goals and
  • Planned and tested cases for User Acceptance Testing (UAT)
  • Interfaced with QA team to maintain and ensure high quality levels of approval documentation
  • Developed documents, updated the Standard Operating Procedures, guidelines, and processes
  • Conducted change impact analysis to assess the potential implications of changes
  • Participated in user acceptance testing and testing of new system functionality



  • Participated in JAD session with Solution Architect, business users and stakeholders to elicit requirements, outline project goals and review system prototypes
  • Collaborated closely with SMEs to identify and analyze core requirements and key features for call center operations projects
  • Led the Agile process end-to-end with the use of daily scrums and Rational Team Concert (RTC)
  • Conducted working sessions and planning meetings for User Stories Elaboration and Decomposition
  • Led daily scrums meetings to communicate current day’s goals, previous day’s achievements, and any impediments or concerns in an Agile Scrum environment
  • Ensured cross-functional coordination between product owners, analysts, developers and QA occurred early and often, and removed barriers and blockers for the team
  • Developed crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications. Supported facilitation of daily Scrum meetings and monthly reviews meetings.
  • Conducted sprint retrospective and followed up on action items for continuous improvement
  • Participated in requirements traceability matrix for Release 6.2 conversion linking all requirements to test cases and development codes to ensure that all requirements have been fulfilled
  • Acted as a liaison with business owners and technical team including developers, testers, and database administrator to effectively translate requirements and design prototypes
  • Defined technical SDLC requirements using screen mockups and dashboards
  • Created requirements document for new versions of IS&R 7.0 and 7.1 applications enlisting all functional and non-functional requirements, assumptions and constraints
  • Developed IS&R data mart and report design documents depicting the system’s database and reporting system. Created architectural diagram and screen mockups using Visio
  • Captured business rules for the application under development in the requirements document
  • Compiled project documents for all phases of the project life cycle, including IS&R project plan and submit documentation to the Business for signoff
  • Prepared business requirement document and used IBM Rational Requisite Pro to manage, analyze and convert business requirement into functional specification
  • Conducted and document impact analysis on conversion changes, new version releases on the entire applications with dependencies on the IS&R team
  • Participated in ACA Architecture and Design Solutions weekly business sessions to document business assumptions and rules to handle relevant inconsistent data scenarios on Information Returns.
  • Performed analytical activities using data sources from information returns, Exchange Periodic Data (EPD), and tax return in order to identify compliance issues.
  • Performed Change Request do remove Waiver and Exchange and Homepage Requirement from Program Requirement for release 7.0



  • Supported the Applications Development Healthcare Program Office in implementing the Affordable Care Act (ACA) provisions that affect existing Confidential legacy systems. AD collaborates with the Information Technology (IT) ACA Program Management Office (PMO).
  • Provided program management support, advice, assessments, and tracking in a variety of program areas
  • Interfaced with AD HPO efforts with all internal and external domains and projects
  • Attended or participated with AD HPO Confidential meetings with other stakeholders such as Enterprise Architecture, Solution Engineering, Cyber Security, EOPS, ACA PMO and other AD Domains: Compliance, Internal Management, Submission Processing, Corporate Data, Customer Service, Data Delivery Service, Business Customers, such as W&I, SBSE
  • Provided project management support related to ACA reporting needs, including: inputs to project schedule/filing season readiness schedule, project Key Process Indicators (KPIs) covered by the Health Assessment support, DSIO dashboard, and as required briefing Confidential Executives on the status of AD HPO ACA projects
  • Developed, reviewed, analyzed all AD HPO related artifacts, such as: Internal Revenue Manuals (IRM), Design Specification Reports (DSR), Interface Control Document (ICD), Functional Specification Package (FSP), Program Requirements Package (PRP), Requirements Traceability Matrix (RTM), Computer Operator Handbook (COH), SAT Plan, End of Test Reports
  • Monitored the interests of AD HPO Domain to ensure they are informed in the areas of ACA UWR reviews, ACA requirements reviews, design, coding, unit testing and external testing, such as SAT, FIT, DSIT, and applicable release testing
  • Conducted data analysis to support special studies and/or request for information
  • Used MS Project to manage schedules, deadlines and resources and collaborate on the project
  • Created requirements document for new versions applications enlisting all functional and non-functional requirements, assumptions and constraints



  • Experience using ENDEVOR to read BATCH source code and document to an Integration point document
  • Produced a system context diagram to illustrate more important external factors that interact with the system Confidential hand
  • Reviewed OASSIS Security High Level Business Functions requirement to comprehend the systems security regulations, policies, and electronic information exchanges procedures
  • Captured business rules for the application under development in the requirements document
  • Facilitated meetings with stakeholder about process improvement by ensuring that SDLC processes are followed and repeatable
  • Analyzed Personally Identifiable Information (PII) of Payee, organization, and Beneficiary standard profiles security matrix spread to determine different access levels
  • Good understanding of Information Systems Security Engineering process (ISSE) as a part of Systems Development Life Cycle (SDLC) focused on threats and attacks of Security ethics, good understanding of core principles of information security; CIA (confidentiality, integrity and availability)
  • Examined the general System Security Design and Operating Environment descriptions and explanations of RPS and other interface systems security features
  • Designed system flowchart of the existing business functionality of the RPS application and validate against the associated application DUC to support prototyping process as a useful aid in development phase
  • Analyzed, designed and developed use case documents from CICS based application (RPS) in a mainframe environment and provide solution to the clients in a timely manner
  • Performed extensive analysis with a broad learning curve to document over 50 system interface points to the main application including its inputs and outputs from/to external factors
  • Served as a strong liaison between the customer and contracting organization
  • Attended/organized required technical team meetings and provide requirements analysis input to team members
  • Analyzed and performed decomposing of requirements for a back-end system of application process
  • Monitored ongoing projects, attended management and monitoring meetings, elaborated progress reports on projects and proposed action if and when needed
  • Produced weekly status, monthly status, and close out reports in regular basis
  • Responsible for maintaining and communicating project status and progress with stakeholders
  • Produced weekly and monthly internal reports
  • Worked with the Project Manager on various Project Management activities like keeping track of Project Status, Deadlines, Environment Request, and Compliance Issues

Business Analyst


  • Preformed System Testing to verify and validate both the Business requirements as well as the Application Architecture
  • Participated in developing test plans and test procedure templates and guidelines to be used by the project team with detailed screen layouts with regards to various types of corporate actions.
  • Defined and promulgated test cases based on the requirements outlined in the test plan as part of the development cycle.
  • Performed Requirements Gathering and Analysis, interviewed the SME (Subject Matter Experts), and ensured that contributors and all key stakeholders were motivated to complete assigned tasks.
  • Manage the Requirements (Business as well as System requirements), performed requirements analysis along with the creation of Use Case Scenarios.
  • Performed Gap Analysis to identify the deficiencies of the current application and to identify the requirements for the proposed system.
  • Created Process Work Flows, Functional Specifications, and responsible for preparing Software Requirement Specifications (SRS)
  • Created different Traceability views to maintain the Traceability of the requirements.
  • Performed Defect Tracking and Change Control Procedures using Rational Clear Quest and Configuration Management and Version Control using Rational Clear Case.
  • Worked with the development team to make sure that they understood the user requirements and that the system developed met those requirements.
  • Involved in Functional System Testing, Integration Testing, Regression Testing, and User Acceptance Test using the test cases given by the client before releasing the application.
  • Involved in the development of Test Plans, Test Cases and Expected Results, and coordinated the tests with the QA team to verify implementation of new features and enhancements.

Hire Now