SUMMARY

• Dedicated professional with 6+ years of experience in Telecom Domain looking for a position with a company to utilize my excellent skills towards the growth of organization.
• Software Test Engineer with a demonstrated history of working in cross domain projects. Skilled in Test Management/Planning and E2E Testing. Strong quality assurance professional with focus on quality and user experience. Good understanding of SDLC (Software Development Life Cycle) & STLC (Software Testing Life Cycle), Agile, DevOps concepts, Functional skills in analyzing the client requirements. Functional experience includes knowledge of End to end core manual testing, test case planning, test case writing, execution, client reporting, client interaction, defect management etc. Excellent communication skills and customer facing ability in highly critical situations. Seasoned player in solutions’ and technical architecture, software development life cycle, agile methodology, release management and vendor collaborations. Keeping up with upcoming technology stacks is a curiosity.

PROFESSIONAL EXPERIENCE

Confidential

Test Engineer

• Requirement analysis, test planning, execution and monitoring test cases execution, defect management. - PC Specialist - Comfortable with Microsoft Windows, productivity software, and networking technologies.
• Experienced trainer - Cross platform experience in creating documentation and test plans, QA training and mentoring of new hires.
• Contributed in Migration of subscribers from Jasper network to ATT Nextgen Network for millions of subscribers.
• Interaction with customer for understanding the requirements
• Detailed analysis of requirements and providing solution understanding the business flow.
• Writing the High Level solution (HLS) for the Billing manager, Customer management.
• Validating the Software Testing Solution as per business Expectation.
• Ensure to have environment is available and ready for test cases execution.
• Manual and functional testing, documentation of project related data.
• Define Test Methodology, Test Strategy, Test Plans and Test Case suites for various type of testing functional, browsers compatibility testing, mobility testing and SIT testing
• Define Automation test strategy and regression test suites, coordination with automation team on the requirement for automation using Ginger.
• Define overall quality and testing cycle process to be followed across the project life cycle.
• Participating in test planning, test reporting, creating and maintaining test metrics
• Suggesting the right test approach, tool selection and usage of solution accelerators based on the client’s requirements
• Monitoring daily operations including Test planning, estimation, execution and reporting progress to various stakeholders
• Familiar with Retesting, Regression Testing, Validation, Verification, Priority, Severity, Positive and Negative Testing, Smoke, Sanity and UI testing
• Day to day activities including - Usage creation, Throttle, Churn, Billing, Collection, Payments, running scripts and schedulers for activities planned.
• Hands on with activities as creating BAN, Change Price Plan, Change Device and Change SIM, Upgrade device, placing orders and tracking till the delivery date.
• Tools used: FileZilla, Ginger, Perfecto, IQMetrics, SOAP UI, SQL Developer, Putty, JIRA and HP-QC.

Confidential

Test Engineer

• Responsible for Telecom Testing of Vodafone prepaid services.
• Preparing Test plans writing test scenarios and test cases and execution.
• Functional Testing and documentation of project related data.
• Activities as SIM Provisioning, Unbarring, Mediation, FNF, Promotion, Churning, Charging.
• Services ACT/DACT, Balance adjustments through various modes as CMUI, SOAP UI, IVR, and URL.
• Reporting defects considering the priority and severity using Bugzilla.
• Having good knowledge on the environments of all circles of Vodafone.
• Hands on PL/SQL and database testing.
• Familiar with Retesting, Regression Testing, Validation, Verification, Priority, Severity, Positive and Negative Testing, Smoke, Sanity and UI testing.
• Involved in Defect review meetings with development team along with the Business and testing team.
• Executing the API’s by changing the parameters as per the circle and values.
• Providing root cause analysis (RCA) reports to clients for defects.
• Familiar with Waterfall and Agile methodologies.
• Defect life cycle management and co-ordination with various teams in order to ensure 100% test execution and the proper resolution of issues faced.

Tools: used: WINSCP, Bugzilla, FileZilla, SOAP UI, SQL Developer, Putty, JIRA and HP-QC.

Confidential

Analyst Programmer

• Requirement analysis, test planning, execution and monitoring test cases execution, defect management.
• Ensure to have environment is available and ready for test cases execution.
• Manual and functional testing, documentation of project related data.
• Testing of PeopleSoft HRMS and Finance including Project Costing, Account payables, E-Separation, Timesheets, project billing, Demand management, employee tagging.
• Handling transaction of shift/ allocation / management of tasks prioritizing work
• Proactive monitoring of all projects using APM tools like CA, SSCM
• Defect management using I-TAP( Integrated - Test Acceleration platform) tool
• Mobile Testing - on Daily Timesheets, SPOT, SynMobi, WebApps for Revenue Forcast named Horizon.
• Familiar with SharePoint, Dot Net Applications testing, code (WSP’s) movement from Development to Testing environment using VSS.
• Hands on PL/SQL, database Testing
• Hands on Waterfall model and agile methodologies.
• Managing CM (Change management) DM (Demand management) and CT (Change Task) according to the priority and assigning to the concern resources using HP Service Manager.
• Code check in and check out using VSS and executing the PROC’s into test environment.
• Active team member of Syntelligence portal testing which includes the Leave and attendance, travel management, Awards, shift allocations, employee referrals (MITR).
• Extended my support by stretching the shifts and working on weekends to ensure 100% test execution.
• Preparing test documents, writing test scenarios and test cases and executing the test cases according to the priority.
• Responsible for regression testing to ensure that the reported defects are fixed and doesn’t affected to the old functionality of the system.
• Responsible for Test sign off mentioning the number of defects deferred with developers comments.
• Closing the assigned CT (Change Task) before sign off with attaching the number of test cases passed and defects to keep record of defects found in testing environment.

Tools: used: I-TAP, SQL, VSS, HP Service Manager, FileZilla, SOAP UI, SQL Developer, Putty, JIRA and HP-QC.