SUMMARY:

• Around 11+ Years of Experience as Kronos Consultant with specialization in Kronos WFC, Oracle E - Business Suite applications and extensively worked on Data integration tools like Connect & WIM also versed in integration of systems between HRMS and various Payroll systems.
• Involved in projects like upgrades from 6.2 to 6.3, 7.x-8.x, converting legacy applications into PeopleSoft HRMS 8.8 applications and maintaining corporate human resources, payroll applications with major clients.
• Installed, configured, and test KRONOS Workforce Central 7.0-8.x which include expertise in Workforce Forecasting, Scheduling, & Time Capture, Workforce Timekeeper, Workforce Accrual, assignment rules etc.
• Expertise knowledge of the product with various configurations and Pay Rules, System Settings and tuning, Pay Rules and work rules configuration, Hyper Find Queries, configuration and performance tuning, Creating and troubleshooting Genies, Event Manager, Crystal Reports, Pay Codes, Holiday Credit Rules and Workforce Schedule Editor in Workforce TimeKeeper.
• Maintained Kronos Pay Codes, Work Rules, Wage Profiles, Labor Levels, Schedules and Shifts as required by HR/PR.
• Experience including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals.
• Extensive technical experience in workforce management and partnering with other departments (HR, HRIS, etc.) specializing in Kronos application implementation, business analysis, trouble-shooting, upgrades, and production support of large scale software and hardware distributed systems.
• Involved in implementation of E-profile and e-payroll for employee self-services.
• Good exposure to SQL performance tuning, Data Analysis and modeling, Data mapping and conversion.
• Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a data analysis methodology for application functionality designs using IBM's Rational Rose.
• Gathered user requirements from clients and facilitate information to our QA team to ensure that test plans are composed and executed properly.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, WIM, Scheduler, and Analytics.
• Experience in managing the data using WIM and Kronos Connect in different interfaces platform ( Confidential ).
• Familiar with WFC Version 8.0 and expert with Kronos Workforce Central Versions 5.0, 5.1, 5.2 and 6.0, 6.1, 6.2,6.3, 7.0.
• Extensive experience on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Advanced Scheduler, forecasting, Attendance and Kronos Workforce Central upgrade.
• Familiarity with several other Timekeeping systems including Kronos Time and Attendance, Stromberg Time and Attendance as well as Kronos Workforce Timekeeper versions 5x to 7.0, 8.0 implementation and support.
• Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a data analysis methodology for application functionality designs.
• Extensive experience on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Advanced Scheduler, forecasting, Attendance and Kronos Workforce Central upgrade.
• Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a data analysis methodology for application functionality designs.
• Payroll processing for a large Clients and serve as Kronos timekeeper administrator. Set-up of new user access in Kronos Timekeeping system. Provide payroll analysis of trend-based data.
• Strong business analysis skills and a sound understanding of the Software Development Life Cycle (SDLC) utilizing Rational Unified Process (RUP) methodology.
• Familiarity with several other Timekeeping systems including Kronos Time and Attendance, Stromberg Time and Attendance as well as Kronos Workforce Timekeeper versions 5x to 7.0, 8.0 implementation and support.
• Proficient in Technical and Business Writing, Business Process Flow, Process Diagram, Business Process Modeling, Business Analysis and Testing various methodologies.
• Good experience on Workforce Integration Manager (WIM) interfaces to channelize data and used WIM for the reconfigurations of system software, inspecting results for an accurate environment.
• Create centralized system for outbound interfaces using PL SQL code. The same will be used Payroll and other outbound interfaces.
• Extensive experience in designing and implementing legacy migration solutions, upgrade and integration solutions for Kronos Workforce suite of applications.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, WIM, Scheduler, and Analytics.
• Expertise in Attendance History Import, Attendance Point Balance for time clock, PTO update based on Perfect Attendance, redistributes Shutdown Pay and Time to Vacation Pay and Time.
• Work collaboratively with team members to achieve common goals, while maintaining responsibilities and commitments.
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, Primavera, MS Access, MS Visio, technical assessment tools, Data Warehousing concepts and web design and development.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, WIM, Scheduler, and Analytics.
• Extensively worked on Data integration tools like Connect & WIM also versed in integration of systems between WIM and various Payroll systems.
• Workforce Integration Manager: Developing interfaces, deploying in hosted environment and defining pay tables.

TECHNICAL SKILLS:

Kronos: Kronos I-Series, Workforce Central, Workforce Ready: Versions 5.2, 6.0, 6.1, 6.2, 6.3, 7.0, 8.0

Kronos Module: Workforce Timekeeper, Accruals, Activities, Leave, Attendance, Advanced Scheduler, HR, Payroll, Paycode, Payrule, Workrule, Enrollment, Benefits, Forecaster and Kronos workforce central, Labor Levels, Labor Accounts, Holiday setup, Overtime, Access Profiles, Display, Profiles.

Kronos Version Navigator: Workforce Timekeeper, Leave, Activities, Mobile and Tablets, Advanced Reports, Advanced Schedule, Process Designer, Integrated Manager

Tools: Knowledge: Work brain, Confidential Etime, PayRoll, SAP (Flex, Ad Hoc, SE16N), JD Edwards, Lawson, Taleo, Clocks, Confidential Mercury Quick, Confidential Mercury LoadRunner6.x/8.x/10.x, JDA, Test Pro (QTP 8.x/9.x/10.x), Rational Quality Management (RQM 2.x), Rational Robot 2001, Win Runner 6.x/7.x, Rational Clear Case, Clear Quest.

Operating Systems: UNIX, Linux, Windows, REDHAT, Apple Mac OS.

Database: Oracle 10g/9i, MSSQL Server … UDB DB2,MySQL, MS Access … Oracle, PLSQL.

HRIS software: People-soft, Kronos HR/Payroll

Call Tracking Tools: Heat, Remedy, ITSM & Service now

Payroll Systems: Confidential, Workday, PeopleSoft & Kronos

PROFESSIONAL EXPERIENCE:

Sr. Kronos Consultant

Confidential - San Antonio, TX

Responsibilities:

• Conducting assessments to define and document current business practices and policies, educate how the Kronos product will impact business practice as well as process.
• Facilitate the "to-be" phase discussions that will define processes, roles and responsibilities in addition to security of the Kronos products.
• Extensive Experience on various Kronos modules like workforce timekeeper, accruals, activities, advanced scheduler, forecasting, attendance and Kronos workforce central upgrade.
• Performed analysis work within Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Worked with WFM solution concepts such as Benefits, Time & Attendance, Entitlements, accruals and employee scheduling.
• Configuration of shift differentials, accruals and holiday schedule for union employees.
• Create testing workbooks, which includes scenarios and expected results to ensure a successful test phase.
• Create various interfaces into and out of the Kronos product.
• Worked on Creation/maintenance of Kronos pay rule configuration, timecard calculation interpretation, schedules (basic scheduling).
• Implemented Confidential eTime/ Kronos Workforce core v3.x - v8.x, Navigator, Leave, Calculated accruals, Attendance, Activities, Advance Scheduler, Timecard Attestation, Calendar, Time Off Request, Org Maps & Jobs, Process Manager, WIM - Workforce Integration Manager, and Setup Data Manager
• Monitor Help Desk/Tech Support Activities assign call tickets as required
• Maintains current knowledge of relevant technologies
• Participates in special projects as required
• Manager 8 person Help Desk Team
• Manage field support including consultants and vendors in support of operations
• Produce and monitor various reports on help desk activities, problems and potential problems
• Monitor training for Help Desk personnel as well as handle various personnel activities
• Maintains current knowledge of relevant technologies
• Coordinate the Helpdesk support staff by defining and establishing schedules, setting priorities, providing support/direction and dealing with administrative issues as needed.
• Provide production support to WFC, WFA, Leave, and Process Manager.
• Utilized technical ability to create, maintain, and support Kronos WIM Interfaces.
• Experienced in organizing, managing and executing Global UAT projects and driving the completion of project deliverables within established timelines.
• Led business requirements gathering sessions, via interview process, using Level3 web meeting tools to write use cases.
• Created complex Stored Procedures, Triggers, Functions (UDF), Indexes, Tables, Views and other T-SQL code and SQL joins for applications following SQL code standards.
• Ad-hoc reporting and data mining to support risk projects.
• Develop Pro*C program to convert legacy one time requirements to SCT/Banner Requirements table.
• Configuration of Workforce Timekeeper Pay Rules, Accruals, Wage Profile, Schedule Rules and Adjustment Rule, per DSR, in Kronos WFC v 6.3 and currently 8.0.
• Testing Lead devising test scripts for Pay Rules, Person Import, Payroll Export, Punch Import, Punch Export and Schedule Export
• Configure new functionality within Kronos to support changing business needs such as Pay Rules, Customer Reporting, Attendance Rules and Automated Alerts
• Responsible for Identifying required pay code Profiles, work rule Profiles and Labor Level Sets
• Experience including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals
• Responsible for developing Kronos Payrules, Workrules, Paycode Profiles, Paycodes, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and 480 devices utilizing WDM and DCM
• Provided thorough knowledge transfer of NGUI and Labor Scheduling module.
• Developed designed documentation for the configuration of the software based on discovery and union contracts.
• Trouble shoots Kronos system issues and getting the right support function structure in place.
• Troubleshoot hardware and software issues using Remedy Ticket system.
• Customized Kronos software to meet the client needs.
• Created and/or modified many KRONOS WFC / KRONOS WIM Interfaces.
• People Import update and Timecard/Schedule Inquiry (iSeries MQ web-service XML calls to KRONOS WFC).
• Conduct user acceptance testing for Kronos clients.
• Various phases of the project life cycle to fulfill client's requirement of data needs.
• Hands on experience with Cosmos; migrating SSIS to Cosmos for downloading commerce data to Cosmos and Cosmos to SQL Server.
• Experience working with USQL (Unified SQL), new Microsoft programming language to deal with Big Data that resides in Microsoft cloud Azure.
• Experience working with Microsoft cloud's Big Data Cosmos, ADL (Azure Data Lake) and ADS (Azure Data Storage).
• Experience in Creating, Deployment and Administration of SSIS and SSRS packages.
• Experienced in report generation using XML, Crystal Reports, SQL Server Reporting Services (SSRS) and Excel spreadsheet.
• Supports consultants on various organization development initiatives such as business unit talent reviews, succession planning, promotions, and individual and executive leadership development programs.

Sr. Kronos Consultant

Confidential - Dallas, TX

Responsibilities:

• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, WDM, WIM, Scheduler, and Analytics.
• Engaged with requirements gathering, assessments, interfaces, application configuration and support for Kronos Workforce Management Systems Conducted user interviews with various stakeholders and documented business (BRD) and functional requirements (FRD).
• Evaluate requirements, write specifications for, develop, test and deploy interfaces through WIM 7.0 using extensive and complex calculations and database queries and commands.
• Delivered several trainings to agents introducing them to their role within workforce management to the leader of the Employee Engagement Team.
• Responsible for developing Kronos Pay rules, Work rules, Paycode Profiles, Paycode, Wage Profiles, FAP's, Display profiles, Assignment Rules, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 devices utilizing WDM and DCM.
• As a Kronos Consultant, I work on implementing all building blocks of the Workforce Time and Attendance module.
• Partnered with management and ETime/Kronos Administrators to reduce issues from the Kronos timekeeping system and to improve interfaces with ongoing assessments.
• Perform technical configuration, interface, reporting, and other application technical tasks for ETime/ Kronos Workforce Central Versions 8.0.
• Included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Familiar with WFM solution concepts such as Benefits, Time & Attendance, Entitlements, accruals and employee Scheduling.
• Experience in Implementing and configuring Kronos Scheduler, Accruals and Attendance modules.
• Developing Interface from Kronos Workforce Timekeeper to HMS payroll for Attendance reporting.
• Implementation of Advanced Scheduler for Employees of sites to reduce unnecessary costs of manual processing and possible employee relation's issue when schedule is not processed properly by the manager.
• Configure new functionality within Kronos to support changing business needs such as Pay Rules, Customer Reporting, Attendance Rules and Automated Alerts.
• Implement Kronos best practices to ensure efficient time-keeping for managers, employees, and payroll staff.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
• Involved in the production support activities for Kronos application in Time and attendance, Absence management and Accruals modules.
• Have developed and implemented a view in Kronos to calculate the Total number of hours worked in a year for all the employees and registering it in Oracle.
• Conducted "train the trainer" workshops for division payroll staff one Kronos Time and Attendance System.
• Led internal meetings on system build strategies for complex configuration, working with tables, interfaces, and SQL developers.
• Performed software upgrades to KRONOS multiple time clocks and maintained KRONOS pay rules, codes, work rules, wage profiles, Labor levels, schedules and shifts as required by HR/PR.
• Monitor system performance and clearly communicate any issues with Kronos technical support or internal IT resources to ensure timely resolution.
• Compile Reports, Statements, and Summaries related to time-keeping and submit them to appropriate Internal Customers.
• Providing audit for the client system for better stability and uptime of the system with enabling various logs of WFC and collecting verbose logs.
• Setting up all pay rules, time codes, security groups and all other configuration items in the application.
• Resolving clock issues for client stores and maintaining the clocks by Configuring the Device Groups and Devices.
• Worked on implementing all the building blocks of Work force Time Keeper and Attendance module as well to configure the web server and app servers for the Kronos environment.
• Training associates and internal customers Confidential all levels of the company on Kronos features and functionality.
• Providing feedback to users on possible areas of inconsistency with pay practices and conditions to ensure accuracy in employee compensation.
• Maintained and administered the Kronos/eTime application with knowledge of SQL.
• Installing Kronos Workforce Central 7.0, DCM and Process manager on the client servers.
• Knowledge/experience in creating Custom Reports using Microsoft RDL tool.
• Worked on the PL/SQL packages for Inbound and outbound data ETL.
• Designing Interfaces for Person Import, Currency Import, etc.
• Insured the successful transfer of data between Kronos timekeeper and in-house payroll system.

Kronos Consultant

Confidential - EL Segundo, CA

Responsibilities:

• Requirement analysis, development and successful deployment of custom reports to the Workforce timekeeper.
• Document Kronos configuration and maintenance points for knowledge transfer to various teams Confidential client.
• Good knowledge of Advanced Scheduler.
• Analysis of current pay rules existing in Confidential and translating current rules to configuration requirements (accruals, holidays, work groups, units Lawrence Transportation, Transportation (Union)
• Act as SME for time and attendance policies and configuration best practices within the Kronos Workforce Central suite, advise on technical issues and contribute to team's successful implementation.
• Applied comprehension of Kronos Architecture and products (Workforce Timekeeper, Scheduler, Forecast Manager, Integration Manager)
• Foster open communication and subscribe quickly to required consulting firm's standards and methods.
• Created and/or modified many KRONOS WFC / KRONOS WIM Interfaces.
• Propose and implement a balancing process to confirm pay code/hours totals between Kronos and payfiles
• Performs Kronos upgrades, tests on newly developed pay rules, troubleshoots existing pay rule configurations.
• Responsible in reviewing high-volume timekeeping data using Kronos Timekeeping System
• Worked as a Kronos Application consultant to Support the Kronos Workforce Central.
• Prepared the requirement documents to configure the Workforce Timekeeper.
• Troubleshooting installation and Configuration issues and provide customer support during UAT.
• Interacting with the Payroll coordinators to gather the requirements and implement them in the Kronos.
• Worked on Upgradation, Configuration and implementation of Kronos Workforce Payroll 6.3, Benefits, Human Resources, and Workforce Central for Client. .
• Worked on implementing all building blocks of the Workforce Time and Attendance module as well configure the web server and app servers for the Kronos environment. Involved in the process profile modification and deployment in kronos WFC.

Kronos Consultant/Data Analyst

Confidential, San Antonio TX

Responsibilities:

• Installed, configured and tested Kronos applications and related components.
• Generated summary reports, POS imports and WIM upgrades.
• Prepared technical documentation by translation of functional documents.
• Installed and configured paycode profiles, workrules and labor levels.
• Analyzed and resolved connectivity problems and biometric issues.
• Analyzed business requirements, system requirements, and data mapping requirement specifications interacting with client, developers and QA team.
• Installed SSRS reporting service, designed and developed SSRS reporting with advanced features, deployed into report manger and assign permission to differ user group.
• Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
• Created online SSRS reports using Reporting Services to display business critical product sales data, critical to vendor product placement.
• Design, develop and maintain SSIS Packages & Migrate data from SharePoint List to SQL database.
• Tested Complex ETL Mappings and Sessions based on business user requirements and business rules to load data from source flat files to target tables.
• Worked with ETL to develop source to target data mapping with transformation rules, physical naming standards, datatypes, domain definitions and corporate Meta data definitions.
• Performed data validation testing writing SQL queries. Tested ETL batch processes using UNIX shell scripting.

Kronos Business Analyst

Confidential - San Antonio, TX

Responsibilities:

• Have worked on creating and managing Pay rules, pay code distributions, work rules, breaks and all related building block components for Pay policies.
• Have worked on the new accrual setup, related changes (process profiles, access profiles, interface changes), Employee Migration to new accrual plans and Oracle to Kronos interface changes from end to end.
• Have involved in the configuration of Holidays, access profiles, display profiles and have understanding of core user essential functions including Time card maintenance, Hyper find queries, reports, exceptions, schedules.
• Involved in the Kronos Interfaces modification/deployment for employee process profile update and accrual plan changes.
• Involved in the process profile modification and deployment in Kronos WFC.
• Worked on the Carryover balances loading to employees Kronos through interface design in Oracle which populates Kronos interface tables.
• Have worked on setup configuration in Kronos and Oracle HRMS for new companies acquired.
• Have developed and implemented a view in Kronos to calculate the Total number of hours worked in a year for all the employees and registering it in Oracle.
• Have fixed major issues with Employee missing accruals, accrual mismatch and Carryover balances by providing the data fixes.
• Have independently handled the production support issues/tasks raised by the business users and from the ticketing system.
• Have worked on HR Employee information maintenance from Ultipro system to Oracle and from Oracle to Kronos.
• Have worked on developing and modifying, registering of few reports in oracle as Alerts from AP and HRMS modules.

Business Development Analyst

Confidential - Auburn Hills, MI

Responsibilities:

• Involved in Requirement Gathering Sessions (RGS) to understand Business Requirements.
• Packaged Business Requirements (BREQ) into related deliverables for a single release.
• Run JAD sessions.
• Wrote functional requirements against business requirements to evaluate the development efforts.
• Documented AS-IS and TO-BE and workflows with their process steps.
• Wrote Use Cases, assumptions and dependencies for various deliverables.
• Evaluated metrics against each functional requirement to assess business benefits.
• Took part in UAT for users buy in for new and enhanced features and functionalities.
• Responsible for the implementation and maintenance of security for PeopleSoft reports, processes and queries using various tools
• Wrote and executed test cases and test steps. Identified defects using Mercury QC tool.
• Communicated across end-to-end shops such as user's groups, project management, development, testing and production support.
• Involved in analysis of business goals, objectives, and needs of the business environment
• Reviewed design documents and test cases with developers and testers respectively.