Product Assurance Engineer III Resume

PROFESSIONAL EXPERIENCE:

Confidential

Product Assurance Engineer III

Familiar with gaming software life cycles.
Familiar with almost all IGT Electronic Gaming Machines (EGMs) cabinets, progressive controllers, bonus devices, and peripheral devices.
Tested games on multiple different platforms: S2K, Reel Touch, AVP Stepper, S3K, Class II, AVP, Crystal Core, Axxis, Hybrid Stepper, and Ascent.
Tested firmware for base games, operating systems, bonus controller devices, progressive controllers, and all IGT peripheral devices.
Worked with testing SAS, and Xmisor protocols.
Created, and revised test cases and testing scripts for games testing practices and for Quality Center.
Created test cases to test against different gaming jurisdictions regulations
Help to revise testing practice to ensure test coverage for what needs to be tested verses risk and reduce redundancy between departments.
Trained / mentored new engineers and technicians on game testing methodologies and job skills.
Sole Support for PA Coordinators computers and build environments for all platforms.
Work with team to create VMs for AVP and Ascent build environments for PA Coordinators, Compliance, and Regulators.
Cloned all hard drives for essential PA Coordinator PCs
Capable of troubleshooting all machine problems and get them running as fast as possible minimizing down time.
Confidential Team Lead - provide Confidential support for all Test Engineers, Technicians, and PA Coordinators.
Provide support for field issues, compliance issues, regulators, and line support issues.
Maintain all stepper machines in the test bed, built multiple test beds including Interoperability Lab at Sandhill.
Custom build harnesses, door cheaters, video, data, SAS, and fiber optic cable.
Main support for PA Engineering and PA Coordinators burn stations, including bill validator, printer, and sound cards.
Created training classes for basic and advanced troubleshooting, and for cables and harnessing.
Created new non-serialized EGMs out of spare parts and scrapped parts for testing.
Helped create process for reclaiming recycled and scrapped parts to reduce department costs for necessary test equipment.
Worked with outside vendors for PA Engineering, and PA Coordinators.

Confidential

Firmware Engineering I (Firmware Paytable)

Acting as the Paytable Lead’s backup.
Build, test, and verify all paytables SB, WB, BB: Striving to build and or review them fast and accurate.
Verifier for games, bases, DSV, and versions.
Testing Smart Sounds and backlighting for winning combinations, top awards, and progressives.
Familiar with paytable coding structures and the differences between base types.
Familiar with almost all stepper games, themes, bonus devices, and peripherals.

Firmware Engineering Technician III

Confidential

Capable of troubleshooting most EGM, bonus devices, and peripheral problems and get them running as fast as possible minimizing down time.
Provide support for all Stepper Firmware Engineers, field and line support issues.
Maintain all EGMs in the test bed, custom build harnesses, and fiber optic cable.
Familiar with most electronic troubleshooting tools and test equipment including DMM, and Oscilloscopes.

TECHNICAL SKILLS

Microsoft Office Suite, Beyond Compare, Matrix, Quality Center, Jira, and numerous in house testing tools.
Operating systems: DOS, Windows, and Unix
Certified: Electronic Technician, Microcomputer Technician, Network Technician, and Internet technician
C / C++, C#, Visual Basic, VBA, HTML, XML, Python

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