SUMMARY:

To associate myself with an organization which gives me ample scope in enhancing my knowledge and skills to be a part of the team that will dynamically works towards the growth of the organization.

TECHNICAL SKILLS:

• Strong Knowledge in Splunk v6.1.4, 6.2.1,6.3 & 6.5.x.
• Strong Knowledge in Splunk Implementation/Admin v6.1.4, 6.2.1,6.3 & 6.5.x.
• Strong knowledge in Confidential Tivoli Monitoring 6.2 & 6.3.x.
• Strong knowledge in Netcool/Omnibus.
• Strong knowledge in various Middleware applications. (CA Autosys, Tivoli workload scheduler, Ariba 9r1, Weblogic 10.0)
• Strong Knowledge in AUTOSYS JM 4.5, R11.
• Strong knowledge in Service Management concepts.
• Strong knowledge in EDI Electronic Data Interchange .
• Strong knowledge in Environment management and Capacity planning.
• Strong knowledge in ITIL concepts.

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Install and maintain end to end Splunk v6.5.x.
• Install search head, Indexer, Deployment server and license server.
• Install Splunk forwarders in various application servers to parse logs.
• Install SA - Nix, SA-Windows and NMON for server monitoring.
• Install DB Connect app and configuration.
• Create in-house apps and configuring them.
• Create dashboard, edit panel and edit source.
• Setup Splunk alerts and troubleshoot various admin related issues.
• Setup Deployment server to deploy the splunk applications and in-house applications.
• Install and configure Pinger/website applications for Administrative terminal monitoring.
• Build searches using functions and schedule reports and also edit the source code for saved query modifications.
• Update db query and retrieve information’s.
• Monitor server/App s expiry using Splunk.
• Write regular expression to create fields. Input lookups.
• Build search dashboards with search forms, views, packaging and distribution. Also, scheduled reports.
• Coordinate with project teams and gather requirement to setup log parsing.
• Coordinate with developers and create the app/dashboards and test it in various environments.

Confidential

Responsibilities:

• Provide Confidential ITM administrative support, Design, install and configure the Tivoli Enterprise monitoring server, Tivoli Portals Server, all supporting agents and patches.
• Upgraded our non-prod ITM from 6.2.3 to 6.3 versions without issues.
• Setup Internet Service Monitoring and other supporting components.
• Administer the Netcool/omnibus tool which always monitors various instance and server alerts.
• Manage all managed nodes add, move and delete from the enterprise management tools environment.
• Provide technical guidance to Operations and Development to improve/automate monitoring of applications through Confidential ITM.
• Install/Configure and setup the Confidential TEMS and RTEMS.
• Troubleshoot and offline agent issues.
• Create situation for the alert generation and troubleshoot the alert generation issues.
• Install the latest fix pack to the Linux OS agents and Universal agents.
• Autosys R11 Job Scheduling and admin.
• Develop JIL (Job information language) scripts to define the jobs for various environments.
• Perform administrative functions in Autosys and function as second level support for Autosys / Workload Automation to the Operations team, helping them troubleshoot and resolve issues.
• Run the various sets of batch jobs within the desired batch window.
• Involve outages to ON Hold/OFF Hold or On-Ice/Off Ice the batch and Start and Stop Autosys and remote agent.
• Create and modify virtual machine in the Autosys, trouble shoot in case if the remote agent is not reachable.
• Add tns entries for the database to configure the connectivity between event server and event processor.
• Refresh batch job from production to break fix to set up the batch as like prod for various level of development and testing.
• Troubleshoot scheduling issues and automate the process, implementing solutions that fulfill the customer’s business requirements and needs.
• Maintain the daily batch reports and upload them in blog for BA review.
• Create and modify virtual machine in the Autosys, trouble shoot in case if the remote agent is not reachable.
• Involve outages to ON Hold/OFF Hold or On-Ice/Off Ice the batch and Start and Stop Autosys and remote agent.
• Create and modify virtual machine in the Autosys, trouble shoot in case if the remote agent is not reachable.
• Create Autosys jobs based on the requirement from the project teams and go through the SDLC process of each projects.
• Involve client meetings and gather scheduling requirement in terms of providing support for their strategic projects.
• Managing documents on administering, installing, configuring, troubleshooting, support related processes and procedures.
• Drive client calls and provide status on defects and change tickets.
• Create, manage, and coordinate Environment build schedules for Production and Non Production environments

Confidential

Technical lead

Responsibilities:

• Managed offshore team and resolve their technical queries.
• Provided End to end job scheduling in 8.4 & 8.5.1.
• Created/Scheduled jobs in various environments like lower level env/prod.
• Provided scheduling support for carry forward and conditional dependencies.
• Handled requests from users for TWS installations on new servers.
• Applied Fix Packs and updating TWS versions.
• Assisted users in Understanding TWS Architecture and helping them in meeting their requirements.
• Done Regular health check on FTAs and running maintenance jobs.
• Handled requests from users for scheduling of jobs/job streams in Prod, QA and Test environments.
• Maintained of production jobs in servers more than ten million in numbers.
• Created and updated the jobs/job streams and calendars.
• Provided On call support during off hours and on weekends
• Worked with various support teams with in Confidential & Confidential for identification and resolution of issues.
• Interacted with the client on resolving technical issues.
• Installed and Configured of Ariba Buyer 9R1 with Oracle 11g.
• Worked towards improving Confidential & Confidential ariba application by implementing various enhancements and resolving recurring issues.
• Performed monthly and by weekly release in development instances as well as production.
• Resolved various catalog issues.
• Installed the latest service packs.
• Used Connect direct to send/receive files from Supplier-Buyer-Supplier.
• Used Tivoli workload scheduler to run the Ariba scripts as defined.
• Used SCME for Ariba source code version control.

Ticketing Tool: BMC Remedy 7.5.5 - Change management & Incident Management.

Confidential

Responsibilities:

• Provided End-to-End Job Scheduling and Administration in Autosys JM 4.5
• Provided on call support for 24/7 basis.
• Support Dev, test, Integrated Product Test/QA, Operational Readiness Testing and Prod.
• Create Autosys jobs based on the requirement from the project teams and go through the SDLC process of each projects.
• Provide admin and scheduling support in case of job failure and Autosys performance issue.
• Develop Job Information Language script JIL based on the requirement form the project and test the job scripts in various environments and ETL flows.
• Created and modified the virtual machine in the Autosys, trouble shoot in case if the remote agent is not reachable.
• Added tns entries for the database to configure the connectivity between event server and event processor.
• Refreshed batch job from production to break fix to set up the batch as like prod for various level of development and testing.
• Used ftp and SCP for internal file transfer and for external network vendor file transfer we use sftp.
• Installed Autosys and remote agent; configure the remote agent connectivity in the database.
• Involved outages to ON Hold/OFF Hold or On-Ice/Off Ice the batch and Start and Stop Autosys and remote agent.
• Responsible for EDI Electronic Data Interchange from Vendor to our network.
• Migrated Jobs in various environments to test the flow of ETL and file transfer.
• Administered the Autosys 4.5 to provide access to the various users to the Autosys users and check the health of file system to improvise performance.

Ticketing Tools: BMC ITSM TM Remedy - Prod Tickets, HP Quality Centre - To track the defects that are raised for QA environments.

Configuration Management Tools: CA Harvest - Software Configuration and version Management tool (Migration of Jobs from DEV->QA->Prod) - In Harvest will maintain the source code and different version of the JIL scripts.

Confidential

Responsibilities:

• Done Setup and create permanent applications Database Lists & Plan Lists under the work with Tivoli engine tabs.
• Provided Troubleshooting assistance on Confidential TWS Job failures using JS console8.2.
• Tivoli engine Monitoring using TEC(Tivoli Enterprise console) V5.1.x and V6.1
• Provided L1-L2 Support for FW 4.1.1 around 27,000 Endpoints which includes 2500 servers with more than 10 applications and with custom Monitors.
• Monitored the server’s using Tivoli Remote Control, Netview 7.1, & TEC 3.9.
• Provided administrator support on Installation, deletion, maintenance and troubleshooting the Tivoli Endpoint.
• Worked on Auditing tasks and generate the reports for client presentation.
• Configured the monitors with required threshold values for various Operating systems.
• Participated in weekly Call with Internal Teams for issue resolution and also explain the system monitoring issues to client and update the tickets periodically
• Configured the Agents with the Ping UP/DOWN monitoring on Net view.
• Liaised with Tivoli Support for Advanced Support on building Monitoring on custom RFS and analyzing complex or unknown issues.
• Monitored the critical SAP BW Jobs through on TWS Job scheduler V1.2.TWS and do the following actions upon customer instruction to install, Re-Run, Cancel the overrunning jobs and triggering the Scheduled jobs.
• Involved in upgradation task with L3 group and setup the Tivoli monitoring tools to monitor the operating system utilities on UNIX and Windows Operating systems.
• Participated
• Familiar with Server Monitoring Tools like Tivoli Enterprise Console, Tivoli Net View Maps, TWS JS Console.
• Coordinated with Helpdesk, Service Management Team and Server room support team to get issues fixed within agreed service level.

Ticketing Tool: BMC Remedy: Incident Management & Change Management.