Business Analyst Intern Spring Resume

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst Intern Spring

Facilitated the requirements and development of customer - facing Adobe Experience Manager web solutions
Translated client’s business needs into detailed business requirements documents, use cases and systems interaction diagrams
Helped to establish critical path, milestones, delivery dates, and review client deliverable to ensure they meet client acceptance criteria
Operated as a bridge between the External End Users/Customers and the Software Development team
Retrieved and reviewed raw files from various file transfer methods
Organized large volumes of data to effectively meet critical deadlines

Confidential

Technical Systems Analyst Inter

Worked in conjunction with the Infrastructure project management team and the content/collaboration team to contribute to the roll out of identified SharePoint sites and workflows
Managed from migration, then gather functional needs and implement it or drive the implementation with the team
Worked with the Global Digital technology team to learn the content management system (Site core) and use coding skills (Html/ CSS) to help fulfill requests of marketing teams and agency partners through resolution of break/fixes, website enhancements and/or new build projects
Effectively communicated with external clients and internal teams to deliver GUI, interface and screen designs
Acted as an interface between technology teams, support teams, and business units
Assisted in writing, modifying, and debugging software for client applications and wrote programs according to specifications from higher-level personnel.

Confidential

Student Programmer and Software Developer

Utilized Java, SQL, MS Access, C++, MS WebMatrix and JavaFx for coding purposes
Programmed and implemented a generic web browser with a networked socket connection
Expressed the ability to clearly express in writing technical analysis results and site characterizations
Automated interactive games like Tic-tac-toe, a dice game and a poker interface
Helped to develop code necessary to complete the assigned project(s) in the specified time frame according to departmental standards and guidelines

IT Services Assistant Fall

Confidential

Assisted with any issues related to technology
Provided guidance and direction to students, faculty and staff while ensuring excellent customer service

Confidential

Student Technician Spring

Operated and maintained audio, video, and lighting systems in the major performance and conference spaces
Assisted with technology setup across the North Manchester campus whenever needed
Provided excellent customer service