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Senior Manager Resume

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Glatfelter, PA

SUMMARY:

  • Over 18 years of industry experience
  • Senior Managing Consultant with experience in implementing and managing SAP projects across various industry verticals as Architect, Lead and a consultant.
  • Expertise in providing end - to-end solution architecture on ECC and S4/ HANA platforms. Analyzing business requirement and mapping to SAP capabilities and managing teams in SD/OTC area to successfully deliver projects
  • Expertise in Business transformation and agile implementations.
  • Experience in process design, process flow and blue printing business process. Thorough knowledge of R/3 and S4 HANA. Core expertise in SD functional module and OTC process and understanding of cross functional applications, integrating other core modules FI - AR, MM, LE.
  • Experience in Activate agile (prepare, explore, build, deploy) and ASAP methodology implementation and its stages of project preparation, blue print, design, realization/configuration, testing, and user training, GO-LIVE, hyper care support and project management.
  • Experienced in leading design and solution confirmation workshops, eliciting requirements and mapping them to S4HANA capabilities. Creating RICEF specifications. Thorough knowledge of R/3 and S4 HANA tables and structures.
  • Expertise in mapping and FIT GAP Analysis of business process to SAP standard processes and designing customization.
  • Experienced with 7 full life cycle implementation and 1 upgrade.
  • Proficiency in functional design, technical documentation, requirement gathering, interaction with the users and end user training.
  • Hands on experience with S4/HANA configuration and set-up of SD module through IMG, providing custom enhancements and translating them into system configuration/development requirements.
  • Excellent knowledge of SD concepts of pricing, order management, credit management, text determination, availability check, output types, product allocation, output determination, rebate processing, credit cards processing and charge back, OTC (Order to Cash), third party order processing, intercompany processing, consolidated billing and invoicing.
  • Expertise in customer and material master, basic functions, account determination, taxes, sales documents, delivery, shipping, billing, batch management and BOM’s.
  • Proficiency in preparing test plans and cases, documenting the test cases and performing unit and integration testing, ABAP debugging.
  • Extensive reporting experience with R/3 standard reports, ABAP query. Thorough knowledge of creating specifications for various Ad-hoc reports, month end reports, year-end reports and batch scheduled jobs.
  • Implemented SAP/S4 HANA projects Glatfelter, Confidential, Confidential and Tate & Lyle.
  • Expert in converting legacy reports into R/3 environment using inbuilt data aggregation capabilities, and standard reporting functionalities, SAP R/3 standard reports in all areas of SD and cross functions.
  • A highly motivated natural team player with stupendous communication and interpersonal skills. Skilled in delivering in a goal oriented, target driven work environment.

TECHNICAL SKILLS:

Databases: Oracle, MS-SQL server, MS Access.

ERP package: SAP R/3 4.0B/4.6B/4.6C/4.7/ECC/ S4-HANA (1511,1610)

Functional skills: SD, OTC and MM/PP/FI.

PROFESSIONAL EXPERIENCE:

Confidential, Glatfelter, PA

Senior Manager

  • OTC team lead responsible for E2E design, configuration, development and delivery of OTC processes.
  • Manage a team of 3 on site and 3 offshore resources.
  • Activate HANA capabilities and demo to the business community for solution buy in. Best practices adoption using solution manager (Sol-Man)
  • Guide team through the phases of activate including prepare, explore, build and deploy.
  • Run system demoes and workshops for user story build and build master story list.
  • Develop user stories, estimate and size the stories and build sprint master story list.
  • Manage resource schedules and slot tasks within the sprint timeline. Update and maintain project plan in MS project.
  • Effective system configuration, and manage build of RICEFW objects.
  • Implemented best practice processes for sell from stock, make to order, credit management, third party order processing, outsourced manufacturing, condition contracts, free goods, free of charge, delivery and shipment processing, shipment costing, proof of delivery and revenue recognition, consignment processing, sales quotations, returns and complaints processing, collective billing, credit and debit memo, intercompany processing with direct delivery, auto batch determination and business partners.
  • North America and Canada output tax assessment with Vertex and VAT tax for Germany.
  • Built interface to third party application for sanctions monitoring, intra-stat reporting to aid foreign trade processing.
  • Activated around twenty FIORI apps to support multiple business processes. These were mainly look ups to facilitate user interaction on mobile devices.
  • Manage script building in HPQC for integration testing and UAT.
  • Manage defect triage and resolution.
  • Capabilities invoked in SAP S4 HANA includes (business partner, new credit management, BRF+ output determination, condition contract management, intercompany processing and clearing with BRF+.

Environment: SAP S4 HANA1610, SD/LE/MM/FI/PP/Vertex/PO-PI/Sol-man/HP-ALM/FIORI

Principal Consultant

Confidential, OH

  • As OTC Lead responsible for providing E2E solution design and manage delivery. Deployed SAP Activate methodology and agile delivery.
  • Led Solution confirmation and design workshops, illustrate and articulate SAP S4 HANA capabilities.
  • Solved complex business processes in SAP. Provide business blue print and solution design.
  • Highlight, advocate and introduce S4 HANA best practices, espouse standard practices where ever possible.
  • Introduced process standardization, design end to end OTC process. Design cross functional integration points.
  • Fit GAP Analysis to map requirements to S4 HANA capabilities. Identify delta requirements and develop enhancements/ custom objects (RICEF) to mitigate process GAPs.
  • Identified, designed and developed third party interfaces. Provide mapping for interface development using proxy, which enabled significant reduction development time and effort.
  • Managed deadlines and deliver solution designs for complex proprietary processes. Provide solution design documentation for custom developments.
  • Delivered Process flow and data flow diagrams.
  • Hands on configuration, proto type solutions and system demonstration (Show and tell) for client buy in.
  • Delivered system design and development based on agile delivery and rapid deployment methodology. Developed solutions integrating S4HANA logistics and simple finance modules.
  • Achieved quick turnaround times for custom designs and developments.
  • Coordinated custom object development and functional unit testing.
  • Delivered test scripts for UAT, and coordinate UAT activities.
  • Managed client sign off on custom developments and UAT.
  • Coordinated end to end testing and sign off. Develop user training and documentation as needed for custom objects and SAP processes.
  • Cut over design for OTC, identify cutover activities and manage OTC cutover.
  • Hyper care support, critical priority defect resolution and management.

Environment: SAP S4 HANA on cloud, SD/MM/Simple Finance/FIORI/PO-PI

Confidential, IL

SAP SD/OTC Lead

  • Lead Consultant with the OTC team responsible for providing SAP solutions in Contracts, Pricing, Rebates and Order Management.
  • Coordinated Design workshops, drive and document detailed design.
  • Managed solution delivery and coordinate teams onsite and offshore.
  • Designed and implemented complex pricing requirements.
  • Designed and implemented enhancements in areas of pricing, order management.
  • Created functional specifications and other deliverables and achieve business signoff.
  • Mapping business requirements in to standard SAP functionality.
  • Coordinated development of RICEF’s and system configuration.
  • Hands on configuration and prototyping functionalities.
  • Managed unit testing and integration testing. Defect resolution and UAT support.
  • Coordinated development with offshore teams spread in three different continents.
  • Responsible for delivery of different RICEF’s and achieve business sign off.
  • Managed test scenarios and scripts through HP ALM application.
  • Provided functional support and advice on SAP best practices.
  • Managed cutover and go live activities.

Environment: SAP R/3 6Ecc, SD/CRM/FI-CO/PP/MM/APO/BW

Confidential

SAP SD/OTC Lead

  • Detailed requirements gathering create process documentations, process flows and delivery Management.
  • Document the AS-IS process flows and perform capability analysis.
  • Created a detailed requirement traceability matrix (RTM) and finalize scope definition of the various phases and roll outs.
  • Solution validation and Fit-Gap assessment.
  • End to End solution mapping on the OTC work stream. Identify areas of process standardization.
  • Identified SAP standard functionality and areas where enhancement is needed to bridge the Gaps.
  • Created Design Documents in different OTC areas including, Order management, document flow and Invoicing.
  • Managed the Application lifecycle Management process through the HP ALM application.
  • Helped drive stakeholder conversations for achieving solution designs in different OTC areas.
  • Provided SAP expertise on order management, order fulfillment, Invoicing, consolidated statements and invoicing.
  • Business Process designs, Functional designs and configuration rationale.
  • Hands on configuration and prototyping solutions. Business requirement gathering and redefining to functional requirements.

Confidential, MA

SAP SD/OTC Solution Architect / Lead

  • Lead SI with the OTC team responsible for providing SAP solutions to Confidential business processes.
  • Business Process designs, Functional designs and configuration rationale.
  • Hands on configuration and prototyping solutions. Business requirement gathering and redefining to functional requirements.
  • Provided solutions to complex business scenarios including intercompany, third party sales processing, Commissionaire structure (intercompany) and intra-stat.
  • Coordinated unit testing of proposed solutions. Coordinate integration testing with cross functional teams and legacy applications.
  • Coordinated with other functional teams to resolve cross functional issues.
  • Supported functional acceptance testing and user acceptance testing.
  • Coordinated with legacy teams for interface development and testing.
  • Provided functional expertise to draft solutions and help drive the development and testing of different enhancements.
  • Provided resolutions to change requests and defects created during different test cycles.
  • Worked with technical teams to develop custom enhancements and data transfer routines.
  • Responsible for the design, development and delivery for several RICEF objects.

Environment: SAP R/3 6Ecc, SD/FICO/PP/MM/WM/PM/APO

Confidential, CA

SAPSD/ CRM Applications Lead

  • Worked on providing current capability assignment deliverables of the existing system functionality.
  • Provided business process blue print and detailed process designs and data flow diagrams.
  • Configuration designs for CRM Service Management module and To-be functional design.
  • Detailed requirement gathering and Fit-Gap analysis. Lead process designs on CRM service management and sales and distribution area.
  • Prepared Requirement Traceability Matrix (RTM) address Gaps in the solution.
  • Configured and Prototype SAP systems to address key design decisions and to demonstrate working solution for business buy in.
  • Transform customer requirements into redesigned processes as well as workable design at the functional and technical levels.
  • Translated functional requirements into SAP CRM components, coordinated and assisted with detailed technical designs.

Environment: SAP CRM 7.0, R/3 6 ECC, SD/SM/FI/BW.

Confidential, PA

SAP SD Functional Lead Consultant

  • Worked as Functional Lead with the IT solutions group, on the auto pay project. The scope is to integrate automatic payment process into the sales and service sectors.
  • Detailed requirement gathering, and process documentation. Documenting the AS IS process and identifying gaps.
  • Created and updated the RTM (requirement traceability matrix) for the sales and service use cases.
  • Conducted workshops and brainstorming sessions with various stake holders, project sponsors and users. The auto pay project will make use of the standard SAP payment card functionality along with tokenization for PCI compliance.
  • Evaluated third party solutions, clearing house and middle ware, for identifying the best possible solution for SIEMENS business.
  • Developed and designed the TO BE solution and document the process.
  • Configured a prototype in (SAP ECC 5.0) of the TO-BE solution and demonstrated to the functional owners.
  • Created the Functional specification for the development team.
  • Worked with third party vendor, to create a functional and development estimate for the vendor enabled pieces of the working solution.
  • Coordinated and lead the delivery of key deliverables. Worked with onshore functional team and offshore technical resources for development and delivery.

Environment: SAP R/3 5 ECC, SD/FI/MM/WM/SM/BW.

Confidential, Murrysville, PA

Sr. SAP SD Business Consultant

  • Worked as SD functional analyst with the Business solutions group; providing solutions to achieve business objectives. Providing expertise to various other IT initiatives.
  • Involved in the system integration and impact analysis of Philips health care and Respironics systems. Identify and document master data fields (MDM project), analyze document flow, process analysis, Impact analysis with unified profit centers; Validating sales reports and BW data; Coordinate with Philips integration team on various levels.
  • Also involved in the extensive process validation and feasibility studies for the ECC6.0 upgrade.
  • Extensive client facing and requirement gathering for the Ecc6.0 upgrade project.
  • Validated BPP’s for the ECC6.0 upgrade project, extensive testing on the existing version for process integrity and quality procedures.
  • Involved in different stages of integrating a new line of products for Philips Life Line business. Involved GAP analysis, Process analysis, system configuration, design validation, unit testing and integration testing;
  • Enhanced the SAP credit card processing to integrate with PHILIPS kernel (A/R integration). Involved in implementing a third party tool (DELEGO A/R) for online invoice payments with credit cards.
  • Supported SAP credit card processing, cyber-source payment processor, CPM and ICS applications to facilitate the implementation of the online Delego A/R tool and handled charge backs.
  • Credit cards merchant services transition from FDMS Nashville to Vital virtual net, configured associated SAP MID configurations and GL accounts,
  • Gathered requirements and implemented ecommerce portal; functionality include fast order entry, product display, shopping cart, shipment tracking, online invoice and payment by credit card. Orders get generated and maintained in SAP R/3; this would allow customers to create orders online, track their shipments and pay online.
  • Documented and Analyzed the Drop Ship business process; configured POD (Proof of Delivery) for drop ship.
  • Customized the consignment process and pricing for bringing the consignees price on to the KE consignment issue orders.
  • Configuration and testing of sales B.O.M’s with header level pricing; Involves extending BOM’s to existing products and creating new BOM’s for certain products.
  • Involved in the intercompany process project; converting the current process of using sales orders to intercompany stock transport orders. Setting up master data, for plants, materials; identifying GAP’s with the existing process and the new to be process, configuring STPO’s, intercompany invoice and customer invoice (IV), (F2). Process validation, testing.
  • Enhanced the material search help in the material master with a new included search tab and hot key; this allowed restricting obsolete materials from appearing on the sales orders.
  • Enhanced contracts management, Rental contracts and billing plan.
  • Worked on the process improvement of supply chain model and backorder processing. Validating the forecasting model for min max planning in SAP.
  • GAP Analysis of the exception handling process. Analyzing historical data and identifying the closest forecasting model.
  • Feasibility analysis for bringing visibility to the stock in transit; validating effectiveness of SAP standard report.
  • Created test plans in Mercury/HP quality center and performed unit and integration tests.
  • Coordinate development; create technical specification and testing of several CR’s and reporting objects with the offshore development team.
  • Create reports and analyze data using ALV and SAP queries.

Environment: SAP R/3 5 ECC, SD/FICO/PP/MM/WM/SM/APO/BW.

Confidential, Joplin, MO

SAP SD Functional Consultant

  • Worked as SD functional analyst from the realization phase through integration testing and GO-LIVE.
  • Performed the role of SD Functional Consultant and Reporting Specialist. Analyzed the reporting requirements both ad-hoc and standard reports at each stage of the project implementation. This, to a great extend helped avoiding rework, and to have a holistic reporting strategy.
  • Extensive involvement in validating the Process Definition Documents (PDD); achieved through user interaction and one to one interviews.
  • Created functional specs for the development team; both onsite and offshore. Validated the specifications at each stage to ascertain whether the business objectives are achieved.
  • Created a template for Reporting Definition Document (RDD), which allowed the users to fill in a specific ad-hoc requirement and then submit to a common database. These requests are then prioritized and the requirements analyzed.
  • GAP analysis of order management process, identified areas which needed enhancements to suit the PDD.
  • Extensive work on identifying standard reports in SAP; and validating them to suit the business process.
  • Extensively used LIS and SIS structures to identify standard reports and to ensure proper data aggregation levels to use these reports and configured update rules and custom LIS structures.
  • Configured order types, item categories, delivery types and billing documents. Designed collective billing process, OTC (Order to Cash) scenario and scheduled jobs.
  • Configured Routes, Shipping conditions and designed the custom plant determination procedure.
  • Configured material classification, characteristics and classes; this enabled grouping together of certain materials according to a predefined criteria.
  • Designed and prototyped the safety stock analysis to map the legacy production buffer concept into SAP.
  • Designed and developed a custom variant of CO09 to accommodate the cumulative ATP quantity check and to alert the user when the inventory goes negative.
  • Extensive work of ATP and TOR; the enhancements were to capture the variable lead times flowing from the APO - DP analysis.
  • Extensive interaction with the BW and web-focus teams to ensure that specific reporting goals are achieved and the functionalities are satisfied.
  • Prototyped enhancements in pricing; this achieved the objective of bringing visibility to a highly complicated pricing process.
  • Coordinated with the business to establish rules for identifying documents at each stage of the process. The definitions for open orders, blocked orders, completed orders, shipped orders etc. needed to be reestablished to suit the requirement of the client.
  • Wrote specifications for output requirements, set layouts and coordinated development in both standard and Web-focus environments.
  • Identified the requirements for high level ad-hoc reports catering to the top level management.
  • Fine-tuned several standard reports to work in an enhanced environment and to satisfy the business requirements.
  • Identified the requirements for the BW team to map a complex product and customer hierarchy into BW environment.
  • Setting up SIS structures for asynchronous updating to store specific transactional data for statistical purposes.
  • Specified requirements for reports which access data from APO-BW info cubes for, sales projections and potential customer analysis.
  • Created month end, year end and YTD reports for customer service and the pricing teams.
  • Designed a report to capture the stock in-transit (variant of SAP stock in-transit standard report) and orders with ESD and less than ESD.
  • Involved in change management activities to keep track of the legacy reports and there SAP versions.
  • Build queries using SQ01 and SQVI transactions. These queries were mainly used to validate the data and help users during the testing.
  • Extensive unit and integration testing, end user training.

Environment: SAP R/3 5Ecc, SD/FICO/PP/MM/WM/PM/APO, BW/WebFocus/GUI-XT.

Confidential, St. Louis, MO

SAP SD Functional Consultant

  • Provided production support in the role of SD Functional Consultant to users globally and provided custom solutions to SD issues on a daily basis.
  • Offered break fix solutions, conducted problem analysis and resolution; extensive process analysis and trouble shooting.
  • Actively involved in different projects to enhance the functionality of the existing 4.0 R/3 and 4.7 R/3 environment and Configured the SD module with IMG to suit the client’s business requirements.
  • Maintained and configured pricing procedures and pricing conditions
  • Configured custom order types, OTC (Order to Cash) scenario related delivery and billing type for a specific material characteristic billing variant configuration.
  • Configured the settings for SD, the availability check.
  • Maintained SD revenue account determination, created new master data of customer account assignment groups and material account assignment groups.
  • Set up the synchronous updating of key fields in Logistics information system (LIS) for statistical purpose.
  • Created several output types and configured it for automatic proposal.
  • Generated sales backlog and shipment reports using SIS and LIS. Worked on Standard reporting tools like Sales information Systems (SIS)/ Logistic Information System (LIS).
  • Involved in cross application functions like integrating the modules like MM and FI with SD.
  • Developed and modified pricing procedures with new conditions, condition tables and access sequences to match the client requirements.
  • Configured a new pricing procedure for discounts based on the material, quantity and payment terms for respective customers.
  • Configured the value based contracts and the outline for the schedule agreements and Order to Cash sales (OTC).
  • Involved in creating and validating BPP. Configured and customized the SD module elements through IMG and interacted with other modules for resolving cross-modular issues.
  • GAP Analysis and Maintenance of customer master, material master. Created test scripts. Used standard LIS and SIS for reporting.
  • Configured SD elements like pricing procedures, condition types, access sequence.
  • Configured text determination, partner determination, and output determination procedures. Involved in unit and integration testing and End user training.
  • Involved in customer based upgrade (CBU) project from R/3 4.0 to R/3 4.7.
  • Updated the existing process documents and validated the B.P.P’s. Validated test scenarios and created ASAP test documents for end user testing as part of the integration testing.
  • Extensive unit and integration testing in the R/3 development system for checking the custom objects already existing and functioning in R/3 4.0.

Environment: SAP R/3 4.0, 4.7, SD/MM/PP/FI-CO.

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