Sr. Manager Resume
Tarrytown, NY
SUMMARY:
- A result focused leader responsible for the effective design, delivery and direction of enterprise web, digital transformation and e - commerce programs.
- Leverages extensive business, technical and creative expertise to solve complex problems, drive cross-division collaboration and successfully achieve strategic company objectives.
- Skilled in agile project management, business analysis, PMO and UX/UI design.
- Develop user focused products and services that offer exceptional client value.
- Manage staff and lead global cross functional matrix teams through the full SDLC.
- Ensure accurate scope and requirements by aligning stakeholder objectives and goals.
- Promote transparent communication, effective consensus building and risk mitigation.
- Define budgets, resource allocation and manage internal, vendor and offshore partnerships.
TECHNICAL SKILLS:
Business Skills: Digital Strategy Roadmaps Thought Leadership Team Building Change Management Process Engineering Risk Mitigation Contract Negotiation Entrepreneurship Compliance Legal Executive Reporting BRD RFP SOW
Technical Skills: Data Management Information Architecture Wireframes Use Cases User Journeys User Stories Taxonomy Web Services SaaS API RAID KPI JIRA Slack PowerPoint Excel Visio SharePoint MS Project
CAREER PROFILE:
Confidential, Tarrytown, NY
Sr. Manager
Responsibilities:
- Provided PMO and program management for the build and launch of new ecommerce, sales, quoting and CRM platforms to increase Westcon’s $5 billion global technology supply chain and cloud services businesses across 32 countries.
- Delivered a global SAP/Hybris/Salesforce e-commerce platform increasing online purchases by over 43%.
- Launched a upgraded application to deliver Amazon and Microsoft cloud services increasing sales by 22%.
Confidential, NYC
Director
Responsibilities:
- Designed and directed a program of new digital applications to improve the sharing of investment strategies and trade ideas across the firm’s internal global investor community and enhanced market leading research commentary to clients.
- Created a platform to share investment manger’s trading insights for over $4.5 trillion in assets.
- Launched the firm’s benchmark resource for access to over 400 real-time market and economic charts.
Confidential, NYC
Director Product Development
Responsibilities:
- Managed a portfolio of web and digital platforms representing $90M in annual revenue.
- Defined product roadmap and directed expansion efforts to increase on-line subscriptions and e-commerce revenues.
- Led a global team of sixteen.
- Directed a complete redesign and rebuild of the flagship marketing, data and news portal resulting in a 40% increase in lead generation, lead to sale conversions, and a 75% increase in readership.
- Led the overhaul of Platts’ online e-commerce platform and integration Interwoven CMS system. Resulted in a 36% increase of online sales and a 65% reduction in abandonment rates.
Confidential, NYC
VP Business Technology Integration
Responsibilities:
- Responsible for the institutional equity and fixed income research web portal setting direction for new products, features and UX/UI design upgrades.
- Provided relationship management to C-level research, sales and trading. Led a team of nine.
- Managed a $7M redesign BofA’s fixed income website and SSO integration with seven peer investment banks portals.
- Resulted in a 56% increase in portal usage and a 39% increase in research subscriptions.
- Ran an analytic data warehouse used to define analyst rankings and over $32mm in compensation pay.
Confidential, NYC
Lead Project Manager & Business Analyst
Responsibilities:
- Designed, developed and implemented major product enhancements to increase market penetration and subscription sales by over 53%.
- Integrated a Reuters’ data feed offering subscription access to over 650 new research contributors.
- Developed a customized API providing secure, seamless content access via clients’ intranet platforms.
Confidential, NYC
Director B2B Products and Services
Responsibilities:
- Managed a suite of B2B subscription products delivering commingled equity research to institutional investors.
- Directed product roadmap and development plans.
- Collaborated with sales and marketing to define revenue and growth goals.
- Designed a $10M equity research platform and website with seven leading investment banks.
- Directed the overhaul of flagship equity research portal increasing subscriptions by 19%, revenues by 27%.
Confidential, Tenafly, NJ
President / Owner
Responsibilities:
- Founded and operated a leading consulting firm specializing in digital hardware and software product design, project management, multimedia, game and music production for the computer, music technology and entertainment industries.