SUMMARY:

Messaging engineer with over 5 years’ experience. Strong background with office 365 lifecycle - planning, design, implementation and supporting with proper documentations. Manage technical solutions and strategies for Exchange as well Lync, Azure, Lync Online and SharePoint online. Lead engineer during sales call to answer technical queries and generate new business with potential clients.

TECHNICAL SKILLS:

Hardware: PC Network equipment, firewall, Routers, Switches, Blackberry devices

Methodologies: Relational Database Modeling and Full Life Cycle Development

Operating Systems: Windows 7/8.1/10/ 2003/2008/2008 R2/2012 TCP/IP, DHCP, DNS, Group Policies, Active Directory, Windows Azure, Hyper-V, ESX 5.5ex

Business Software: Confidential Office, Exchange, Lync, SharePoint, Air watch

Exchange Servers: Exchange 2003, 2007, 2010 and 2013. Deployment and support. Office 365 cutover / coexistence environment. Migrated over 30k users to exchange online. Cloud Services: SkyKick, Azure, Yammer, OneDrive, Azure AD, Lync, SharePoint, DLP, Confidential, MXlogic

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Office 365 engineer

• Tenant administration - Create new users, Distribution lists and shared mailboxes
• Provide new users with access to Skype for business and ensuring proper licensing
• Add / remove permissions to security groups and mailboxes
• Added domains and setup directory synchronization with AADconnect
• Resolve issues relating to DirSync objects and contact objects
• Utilized service now to create tickets and assist users
• Email and calling end users to assist with login and outlook issues
• Setup DNS records and ensure auto discover functionalities are working properly
• Connect to exchange online with PowerShell and perform day to day tasks
• Create documentations for users and guides for admins

Confidential, Charlotte NC

Office 365 Fast-track Engineer

• Provide remote support assistance to Clients in success planning development and implementation of Office 365
• Provide guidance about:
• DNS, network, and infrastructure needs.
• Client needs (Internet browser, client operating system, and services' needs).
• User identity and provisioning.
• Enabling eligible services that are purchased and defined as a part of onboarding.
• Skype for Business
• Azure AD
• One Drive For Business
• SharePoint Online
• Exchange Online (Setup Hybrid from Exchange 2010/13 to Office 365)
• Mail migration services to customers with 150 or more seats (Cutover, Staged, Hybrid )
• Implemented migration from Exchange and to Office 365

Confidential, Atlanta, GA

Messaging engineer

• Assist Dev team with PowerShell to automate Exchange tasks
• Install Exchange / 2010 and 2013 using scripts
• Created lab environment for application testing
• Assist with Planning and Design for production environment
• Assist with setting up S/MIME security for EAS (Exchange Active Sync)
• Setup Certificate Base Authentication with Confidential SEG and IIS
• ADFS with Multi-factor authentication
• Knowledge transfer and documentation

Confidential, Itasca, IL

Office 365 engineer

• Design, Plan, Deploy, Implement or upgrade messaging solutions
• Perform migration from Exchange 2003 and 2010 to Office 365 - Exchange Online
• Upgrade and co-existence from Exchange 2010 to Exchange 2013
• Plan and Design Office 365 architecture
• Setup Confidential Tenant and Utilize Confidential partner tools such as Sky kick
• Participate in pre-sale calls with clients and demo Office 365 features
• Utilize PowerShell to view and retrieve server and exchange data as well as for migrations and server configurations.
• Configure ADFS 3.0, proxy and directory synchronization to prepare for hybrid deployments.
• Setup journaling, implemented data loss prevention (DLP) solutions and mobile device management (MDM) solutions for active sync devices
• Blackberry sever and Cloud - RIM for blackberry devices
• Met with Senior Management to develop an IT strategic plan to migrate users to Confidential Office 365

Confidential, Atlanta, GA

Exchange Engineer

• Confidential Exchange 2010 and 2013 Architecture, Implementation, Deployment, Support, Maintenance, Testing, and Coexistence
• Implemented migration from Exchange and to Office 365
• Confidential Server 2003, 2008, 2008 R2, and 2012 R2 Implementation, Deployment and Support
• Experience with Lync 2010 Standard deployment with Edge for External access.
• VMware, vSphere, ESX v4.1 and 5.0
• Active Directory Architecture, Implementation, Deployment, Support, Maintenance, and FSMO Roles Administration
• Experience with PowerShell v1.0/2.0/3.0, GPEDIT, ADSI Edit, NSLookup and Telnet
• Best Practices Analyzer, Exchange Calculator, Remote Connectivity Analyzer
• Blackberry Enterprise Server administration
• Confidential Active Sync and MDM Solution support to end users
• SSL Certificate Implementation and Configuration
• Confidential ISA Server Implementation, Configuration, and Support
• Confidential Forefront TMG Implementation, Configuration, Support
• Build Exchange / 2010 infrastructures from the ground up with Confidential recommended guidelines.

Confidential, Fort Myers, FL

Shift Manager

• Serves customers correct and complete orders within the service time goals
• Prepares and ensures consistent, high quality products are served to customers
• Cleans and organizes work stations and ensures the standards for restaurant image are maintained as directed by management.
• Performs the tasks associated with food, paper, labor, and utility cost controls and monitors shift activities to ensure compliance.
• Completes all daily paperwork neatly and accurately
• Follows all procedures associated with opening and closing the restaurant

Confidential, Punta Gorda, FL

Deli Associate

• Providing premier customer service
• Maintaining Confidential 's high standards for product freshness and sanitation
• Selecting and packaging products ordered by customers
• Filling, maintaining and rotating products and displays
• Preparing special orders and party trays
• Operating cash register, meat and cheese slicers, oven, fryer, microwave, cutting tools, scale and other Deli equipment • Assisting in other duties, as assigned