PROFESSIONAL SUMMARY:

• Over 7years of IT experience in application design, customization, development, support which includes experience in SalesForce.com CRM platform as Developer and Administrator.
• Excellent communication and inter - personal skills, accustomed to work in both large and small team environments. A team player with strong ethic, a positive attitude and ability to make the best use of individual resources.
• Experience in designing and building SalesforceB2B Commerce (CloudCraze).
• Knowledge inAPP Exchange Integration of CPQ to configure and ensured accuracy related to pricing & quoting.
• Maintained CPQ tool updated with latest functionality by Installing Apttus CPQ releases.
• Technical Knowledge in Lightning Experience and Lighting App builder.
• Expert Level understanding of Salesforce.com CRM, Software Development Life Cycle (SDLC) and its technologies.
• 1 year experience in prototyping Lightning based components.
• Experience in supporting the objectives of current Customer Relationship Manager (CRM) and Apttus Configure, Price, Quote (CPQ) systems.
• Extensive experience over creating Workflows, Approval Processes, Validation Rulessharing & security rulesfor automated lead routing, lead escalation and Email Alerts.
• Experience in designing and developing Force.com based Apps/Products using Apex, Visualforce Pages, Force.com IDE, Data Loader, Apex Explorer and Salesforce.com Sandbox environments.
• Involved in developing salesforce Lightening Apps, Components, Controllers and Events.
• Good experience in developing salesforce Lightning Apps, Components, Controllers and Events.
• Customized existing Visualforce to align with salesforce new Lightning UI experience.
• Experience in Apex Classes, Controllers & Triggers considering governor limits and various other components as per the client and application requirements.
• Experience in realizing the Business Requirements to design on salesforce.com platform by designing the required entities like custom objects.
• Extensive work experience using Force.com Web services API for implementing web services in the application for access to data from different users.
• Strong Hands on experience in integrations using Web Services via SOAPAPI.
• Experience in implementation using Apex Language, JavaScript, Classes, Controllers, Triggers, Web Services, Visualforce pages, Components, Tabs, Custom Objects, Reports, Analytic Snapshots and Dashboards.
• Experience in installing, evaluating the AppExchange application under the salesforce.com platform.
• Worked with multiple teams and products (work.com, Service Cloud) in very fast paced agile environment.
• Experience in front-end development using HTML, Java Script and CSS.
• Experience with SQL Server, Oracle, and MySQL databases.
• Ability to work under pressure and deliver stiff targets with time management, excellent analytical and problem solving skills.

TECHNICAL SKILLS:

Salesforce.com: Apex Triggers, Apex Classes, SOQL, SOSL, Visualforce Pages, ApexWeb Services (SOAP and REST), Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects.

SFDC Tools: Force.com IDE, Force.com Explorer, Data Loader, App Exchange, Excel Connector, Workbench, Apttus CPQ, Steel Brick.

Web Technologies: HTML, CSS, XML, Java script, Boot Strap.

Databases: Oracle, Microsoft SQL Server, SQL.

Operating Systems: Windows, Macintosh

Languages: JAVA, Apex, C, SQL, HTML

IDE: Eclipse, Net Beans, Visual Studio

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Salesforce Developer

Responsibilities:

• Involved in gathering requirement, defining functional and technical specifications.
• Worked on Sales & Service Cloud which involves campaigning Visualforce page creations and converting to Leads using web-to-lead functionality.
• Created custom user interfaces with VisualForce, developed custom business logic in APEX and wrote test cases.
• Created out of box functionality using VisualForce page, showing the related list from various objects for logged in users to reflect some components to show Order Items for IHG Customers.
• Involved in scheduling meetings, JAD sessions, analysis development, test inspections, and other project meetings throughout project life cycle.
• Administered, configured, maintained Salesforce.com application by creating user profiles based on the salesforce functionalities like Profiles , Roles , Assigning Permissions , Generating Security Tokens , Validation Rules , Customized the Dashboards to the track usage for productivity and performance of their sales teams.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse and ensured apex code worked seamlessly within governor limits.
• Used Debug Logs to debug apex scripts and Confidential log console to catch exceptions.
• Used Heroku to Sync Salesforce data via Heroku Connect .
• Used a file management Confidential called CloudDrop , which makes easy for IHG customers to save there campaigning/Advertising data.
• Extensively involved on Cases, Case comments, Tasks, Events and Attachments.
• Designed, Developed and Deployed Apex Classes, Controller &, Extension Classes to support Visual Force pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.
• Developed Bulk API to route the non-transnational data from Salesforce to Heroku and vice versa to overcome the issue of license limits due to the generation of large records.
• Used Process Builder and Approval processes for immediate actions like quick actions, email alerts, submit for approval and post chatter by adding criteria
• Worked on Validation Rules, Formula Fields, look-up filters, assignment rules, workflow rules and Email Templates.

Environment: MS Visio, Force.com IDE, Apex, Visual Force, HerokuConnect, Lightning Process Builder, HTML, Java Script, Workflow & Approvals, Security Controls, Apttus CPQ,Sandbox data loading, Eclipse IDE Plug-in.

Confidential, New York

Salesforce Developer

Responsibilities:

• Worked on Batch Apex in running a SOQL Database.Batachable query to execute and finish by sending email notifications.
• Worked on web service apex callouts, Apex REST API and integrating SAP quoting application to Salesforce with middleware technologies.
• Created Custom Report Types (CRT) against the standard and custom reports in achieving the user based reports representation
• Experience on Writing Bulk Trigger with Before Insert, Before Update, After Insert and After Update triggers and operating Bulk DML actions in one single or multiple actions.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Created Visual force and HTML Email templates to be sent to the customers depending on the action they perform after they log into the portal.
• Scheduled Apex Batch jobs for processing large records.
• Used Big Machines Express Pricing for providing quoting to the clients with in the Organisation.
• Extensively implemented Visual Flows for automatic sales and service process in Sales, andService Cloud.
• Worked on Email-To-Case settings so that the emails can be created as Service Requestsautomatically and assigned to the associated internal user.
• Involved in Data mapping specifications to create and execute detailed Confidential test plans. The data mapping specifies what data will be extracted from an internal data warehouse,transformed and sent to an external entity.
• Restructured Custom objects, Master detailed relationship between objects to better suites theorganization.
• Individually worked on creating and implementing the Web-to-Case functionality to solve and Track customer issues.

Environment: Salesforce.com CRM, Apex, Demand tool, Big Machine, Mule Soft, Org to Org MergeMedia, Rally, Process Builder, Approval processes, Triggers, Email Services, Reports, Dashboards, HTML, Java Script, Big Machines.

Confidential, Chantilly, VA

Salesforce Admin/ Developer

Responsibilities:

• Deployed the enhancements of Custom Objects, Fields, Triggers, Reports and Workflows in to the test and prod boxes to make them in Sync.
• Maintained the functional areas of Data management, Sales, Contacts, Leads, Campaigns, Dashboards and Reports.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Data migration and updates through the Apex Data Loader in Salesforce.com.
• Analyzed and converted business workflows to salesforce workflows and assigned workflow alerts.
• Coordinate with the test team and provide the application flow demo before the test team start the Confidential Testing.
• Enhanced the application to bridge the gaps between the Organization’s required business functionality and application’s current functionality.

Confidential

Java Developer

Responsibilities:

• Sound working knowledge on web development and UI using HTML 5, CSS 3, java Script.
• Designed and developed business logic using UML Modeling tools, code complexity tools.
• Involved in java application maintenance and testing in development and production.
• Developed code to automate testing process.
• Design, implement and maintain java application phases.
• Identify production and non-production application issues.
• Proficient in using meta-data migration tools like Eclipse IDE.
• Experienced in integration of SalesForce.com with external applications by using Web Services API, Metadata API, SOAP.
• Experience in wide range of languages and technologies such as HTML5, CSS3, JavaScript, XML, and SOAP.
• Designed the MySQL database to handle the large amount of data easily by using relational database schema, table partitioning, etc.
• For design purpose used CSS3 with HTML.