CAREER SUMMARY:

• Over 11 years of IT industry experience with 8 years in Ariba Spend Management suite of products.
• Proficient in analyzing and translating business requirements to technical requirements.
• Strong knowledge of Ariba Procure to Pay configuration, customization, integration and administration.
• Strong technical and functional knowledge of downstream modules - Ariba P2P, Ariba Buyer, Ariba Contract Compliance, Ariba Services Procurement (temp labor), Ariba Invoice and Ariba eForms.
• Good functional knowledge and exposure to Ariba upstream modules - Sourcing, Contract Management and SIPM.
• Strong problem solving/troubleshooting and technical experience with the ability to identify root cause application issues.
• Experience in developing web-based application using Java/J2EE technologies for the manufacturing domain.

TECHNICAL SKILLS:

B2B Tool: Ariba on Demand (cloud), Ariba Buyer 8.x (Ariba On Premise), Ariba Analysis, Ariba Contract Management, Ariba Contract Compliance, Ariba Integration Toolkit

Web Technologies: Java/J2EE, JSTL, HTML, JavaScript, JSP, Struts, JAXB

Database: Oracle 8i/9i, MS-SQL Server 2000

Operating Systems: Windows NT/XP, Unix

Web Server: WebLogic7.1/8.1, IBM WebSphere Commerce Server 5.6, IIS

Tools: Eclipse, Toad, TortoiseCVS, HP Service Manager7.11

PROFESSIONAL EXPERIENCE:

Confidential

Ariba Techno Functional Consultant

Responsibilities:

• Interfaced with Business users to gather requirements and updated Business Requirement Workbook.
• Developed Functional and Technical Design Documents for the various gaps identified by conducting workshops with Business team.
• Executed Catalog Enablement activities based on functional specifications.
• Installed and configured ITK for integration between Ariba Procurement Solutions and SAP ERP.
• Worked closely with Business groups to design and generate Ariba Procurement reports.
• Designed and developed contracts using Ariba Contract Compliance module.
• Collaborated with SAP Ariba for implementation of customizations as per Business need.

Confidential

Ariba Technical Consultant

Responsibilities:

• Worked on Ariba on Demand solution as Technical lead for L2 and L3 cases.
• Managed and coordinated with Ariba for development and customization when required.
• Investigated and resolved issues related to data upload and ITK.
• Involved in design and development of change requests.
• Monitored applications and performed application health checks.
• Designed and developed interfaces between bank’s ERP system and AOD using Ariba ITK.
• Provided weekly status update on project to all stake holders as per communication plan.

Confidential

Offshore Production Lead

Responsibilities:

• Involved in production support and leading activities to ensure smooth performance and ticket resolutions with zero escalations to comply with SLA adherence.
• Installed Service Pack upgrades(SP35) for Buyer 8.2.2, ACM, Sourcing and Analysis.
• Performed DB Refresh and Code Refresh in lower environments from PROD to sync data in all environments.
• Customized Tibco work sheets for data transformation from PeopleSoft data and CSV data.
• Monitored applications and performed application health checks.
• Resolved user queries related to Functional and Technical issues.
• Documented solutions provided to the customer for Process Improvement.
• Executed monthly Data Cleansing process in Ariba Analysis.
• Completed implementation and documentation of change requirements from Business according to policies.
• Successfully resolved diverse issues decreasing the volume of tickets and thereby stabilizing the system as well as achieving client expectations.

Confidential

Team Lead

Responsibilities:

• Responsible for offshore delivery of this engagement, effort estimation, coordination with onsite team and status reporting.
• Gathered requirements and worked closely with clients for requirement changes.
• Developed Functional and Technical Design Documents for enhancement requests.
• Worked on changes in existing java classes for hooks, nametables, triggers and conditions.
• Developed Approval rules based on the client requirements.
• Implemented ordering solution for the provisioning of Telstra Carriage services to the bank users.
• Customized Ariba Analysis dataloads as per business requirements.

Technical Lead

Confidential

Responsibilities:

• Responsible for offshore delivery of this engagement, allocation of work packages to team members, effort estimation, coordination with onsite team and status reporting.
• Mentored and coached offshore technical team on project process and technical aspects.
• Interacted with Clients to determine Business requirements and Functional Specifications.
• Developed Functional and Technical Design Documents for enhancement requests.
• Customized Requisition, Eforms and Travel & Expense modules using Java and AML .
• Worked on changes in existing java classes for hooks, nametables, triggers and conditions.
• Designed and developed new Bforms as per Business requirement.
• Designed and developed new Integration events to load data from CSV files.
• Coordinated with Business users and System Test team to develop Test cases.
• Provided Post Go-Live support for all enhancements and conducted s for support team.

Confidential

Team Lead

Responsibilities:

• Customized Requisition, Purchase Order and Integration events using Java and AML.
• Configured Email to HTML format and customized notification emails.
• Customized the cXML order sent to include customized new fields.
• Developed Functional and Technical Design Documents for enhancement requests.
• Developed the System Maintenance Technical Document for Ariba Buyer Application.
• Provided Level I supplier call support for Ariba Enterprise Sourcing.
• Performed knowledge transfer to new team members to bring them up to speed.

Confidential

Team Member

Responsibilities:

• Participated in KT sessions with onsite resources.
• Developed the System Maintenance Technical Document for existing Ariba Application.
• Monitored Ariba application and WebLogic servers to ensure they are up and running with the required data integration being facilitated with the Ariba database and Lawson.
• Provided Level III production support.
• Resolved Support issue tickets and user queries within the specified SLA.
• Executed normal support tasks such as monitoring of events and schedule tasks, adding\removing users, permissions, roles etc.
• Performed application health checks for CPU usage, Memory usage and Disk Space usage.
• Worked on Root cause analysis of Approval rules/orders stuck in ordering etc. issues.
• Code Analysis, suggesting changes in the existing code for solution of issues.
• Documented the solutions provided to customer for Process Improvement.
• Trained and mentored new team members about existing project processes.
• Modified AML and Java code for minor UI customization.
• Customized the Login and Home Page as per Business requirement.

Confidential

Team Member

Responsibilities:

• Developed and executed Test cases for eForms.
• Performed minor customization for triggers and conditions classes using AML and Java.
• Customized approval rules to include specified users of CostCenters as per Business need.
• Customized Reports using AQL query.
• Developed new Integration events to load data from CSV files.
• Managed Catalog data in the application.
• Resolved Support issue tickets and user queries within the specified SLA.

Confidential

Team Member

Responsibilities:

• Developed various Order functionalities and front end screens of Order tracking module using Java and JSP.
• Developed Technical Design documents from Functional specifications.
• Developed JUnit and web based test scripts for testing the application.
• Performed peer code reviews.
• Performed unit testing, integration testing and system testing of the application.
• Involved in bug fixing during integration, system and acceptance testing.

Confidential

Team Member

Responsibilities:

• Designed and developed web pages using JSP and Struts and middle layer using factory pattern and DAO pattern for maintaining administration module.
• Performed unit testing, integration testing and system testing of the application.
• Involved in Bug fixing during integration testing and system testing.
• Performed peer code reviews.
• Developed the System Maintenance Technical Document for iRIMS application.
• Developed user manuals for end user .