Data Manager, Dispatch Manager, And Site Operations Resume
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Philadelphia, PA
SUMMARY:
- Networking skills in Ethernet 802.3, TCP/IP, DHCP, DNS, WINS, ARP, FTP, Telnet, DSL/Cable, routers (Cisco IOS), cabling, SMTP, POP3, NAT, VPN, VLAN, RIP, Ethernet 802.11, LAN/WAN
- Operating systems skills include expert level of Microsoft Vista/W7/W10 and mass deployments via PXE. Moderate Mac OS X, UNIX, Linux, DOS.
- Lead major projects in a corporate environment. Including projects such as financial system ERP data migrations, virtual environment migrations, security awareness campaigns, onboarding of multiple security products. Worked closely with international teams for global IT projects.
- Automotive Label Compliance, familiar with NiceLabel and Loftware software products.
- Multiple years of cross - platform experience in systems administration, including analyzing, designing, installing, maintaining, and repairing hardware, software, peripherals, and networks.
- Lead the security awareness campaign reaching over 10,000 employees in multiple countries.
- This included simulated phishing campaigns, physical reviews of sites, creating training guides and reviewing policies and procedures for all departments.
- Responsible for the IT Security mailbox as a first line responder to any incidents and questions. Assisted with the decision making process for new equipment, technology, and changes to systems.
- Assisted in a large scale data migration of our local financial and physical inventory databases to our parent company.
- Working as an independent contractor for various music festivals with IT and operational related projects. This includes data management of transportation information, and dispatch management of the top two largest festival shuttle operations in the United States.
- Corporate automotive industry experience. Working directly with engineers on PLC systems and test benches utilizing both proprietary customer systems such as Chrysler and Tesla systems and custom builds. Experience setting up and maintaining TeamCenter.
- Personal hobby with UAV (Drone) systems and Raspberry Pi builds. This has led to experience with embedded and low voltage electrical systems, as well as experience with ARM chips and embedded components.
- Military experience includes leading an infantry team of three members in various operations, providing tactical guidance. Received and implemented orders and directed deployment of personnel in various operations. Effective decision-maker in high-pressure environments. Supervised operation and organizational maintenance of weapon systems and specialized equipment. Maintained 100% accountability during deployment and redeployment of all sensitive equipment.
CAREER PROGRESSION:
Confidential, Philadelphia, PA
Data Manager, Dispatch Manager, and Site Operations
Responsibilities:
- Independent contractor for one of the largest VIP entertainment and shuttle companies.
- Oversee the dispatch center for the two largest music festivals in the US.
- Daily operations include management of over 500 operational vehicles using GPS tracking, customer service complaints and issues, ADA compliance.
- RFID system maintenance and reporting. Monitoring and troubleshooting of custom optical scanners.
Confidential, Auburn Hills, MI
Network Engineer
Responsibilities:
- Consulted with client companies to provide Web-based and network solutions along with strategic planning and project leadership over systems migration, configuration, administration, upgrades and troubleshooting initiatives.
Confidential, Fenton, MI and Rochester Hills, MI
Computer Support Specialist
Responsibilities:
- Maintenance of server infrastructure, both physical and virtual servers.
- Maintenance of our security system and equipment, physical security and digital security.
- Assisted with Firewall management, IT Security, and ERP topics with our team headquartered in Germany.
- Automotive compliance in multiple areas including ISO, Labels, PLCs. and specific production line requirements.
- Handled product lifecycle and renewal of contracts.
- Migrated to full time IT Security Specialist where my topics we’re focused on creating security awareness campaigns, creating secure policies and procedures and reviewing current content. Responsible for onboarding new IT Security technology and solutions.
- Working with existing departments to create a better synergy within the company for security topics.
Confidential, Fenton, MI
Systems and Networking Specialist
Responsibilities:
- Ran daily operations, including but not limited to repairs of customers equipment, installation and maintenance of various electronics, servers, cameras, laptops, and desktops for customers. Responsible for first line support and all customer support and service topics.
Confidential, Ft. Benning, GA
Reached rank Specialist
Responsibilities:
- Specific role in the military was Heavy Weapons Instructor and Specialist.
- Lead a small team of three in various successful missions and operations.