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Salesforce Integration Developer Resume

CA

SUMMARY:

  • 9+ years of IT experience in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, development, enhancements, testing, and maintenance of Multi - tier, web-based, and portals based object oriented enterprise applications.
  • Salesforce Consultant with 6+ years’ experience in Development, Administration, Configuration, Customization, Implementation, Data Migration and Integration with External Systems.
  • Extensively worked on various SFDC standard objects like Accounts, Contacts, Opportunities, Leads, Campaigns, Cases, Solutions, Reports and Dashboards.
  • Excellent work experience in designing of custom objects and junction objects, custom fields, role-based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visualforce Pages, Dashboards, Apex Classes, Controllers & Triggers, and various other components as per the client and application requirements.
  • Work with Organization & User Setup Created user Roles and Profiles, Security controls and sharing Settings, Page Layouts, Role Hierarchy Grant access, Permission sets, OWD Settings For Schema Level Security.
  • Implemented security and sharing rules at object level, field level and record level, and system audit trail setup for different users based on Organizational hierarchy.
  • Experience in developing Validation Rules, Workflows and Approval Processes, process builder, Flows for Automated alerts, new Tasks, field updates, and Email generation according to application requirements.
  • Developed Lightning components using Aura Framework which also included client-side AngularJS.
  • Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on logic Developed Lightning Apps using Lightning Design System for Salesforce1.
  • Technical Knowledge about Salesforce lightning schema builder, process builder, lightning app builder, Components and Lightning connect.
  • Working with Lightning bundle Component, Controller, Helper, Renderer, Style, SVG, Documentation, Design.
  • Working on Global actions, Quick actions, Lightning Tabs, Chatter approvals and post templates.
  • Chatter.com standard actions Post, File, Link, Poll, and Question Customize Chatter Actions, Mobile smart actions As per Business Needs.
  • Setting up external data integration with Salesforce Connect involves on Creation external data source, external objects and their fields, Indirect Lookups.
  • Experience in handling events like Component event, System events, and Application events.
  • Developed single page Applications using Lightning Homepage, Lightning record page, lightning Application page with lightning app builder.
  • Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center.
  • Experience with Design of Service Cloud, Sales Cloud with web-to-lead, Web-to case, Email-to-case.
  • Live Agent Configuration, Created and Assign Live Agent Skills, Chat Buttons for live Agent.
  • For Service Console customization.
  • Integrating the Chatterbot with Salesforce live Agent in Services cloud.
  • Configuration Service Cloud Einstein Deliver proactive service by helping customers find their own answers and recommending the right content so service agents solve cases faster.
  • To Improve & Extend business processes and integrated data to partners and employees. We working on community cloud.
  • Working on Community cloud. Partner Central template (lightning bolt) includes lead distribution and deal registration Opportunity management, Deal registration, Easy and quick quoting.
  • Salesforce integrates with several different marketing automation solutions like Paradot, Marketo for marketing cloud implementation.
  • Maintain our growing Einstein Analytics Apps, Dashboards, Lenses, and Datasets.
  • Involved in Commerce Cloud Order Management.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects and different related object.
  • Experience in SFDC Development implementing the APEX classes, Triggers, S-Controls, Components, Reports, Visual Force, Force.com IDE, Eclipse with SOQL, SOSL and Force.com plug-ins.
  • Professional experience in Data Extraction, Transformation, Loading ETL, Dimensional data modeling, Star schema modeling, Snow-Flake modeling, identification of fact and dimension tables, Normalization and Physical and Logical data modeling.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Integrated salesforce data with external systems by writing salesforce REST Web Services for Inbound
  • Classes and used Http Request methods to call external applications SOAP API, REST API endpoint and Apex Callouts and call in services.
  • Experience with the integrating SFDC and AppExchange partners such as CPQ/Apptus, Steel Brick (config, price & quote).
  • Salesforce CPQ working on Quotes, Select Products, Calculate Prices, Generation of PDF Quotes, Manage Contracts and Renewals.
  • Experience in Informatica Cloud data replication tool that replicates the data from Salesforce instance to on premise database SQL/Oracle.
  • Experience in large data migration activities, coordinated the design and development with ETL team to build mappings for migrating 400 million records of data from one Salesforce instance to other Salesforce instance.
  • Experience in deploying salesforce components across various sandbox and production instances using various migration methods/tools such as Change sets and ANT.
  • Experience working under agile environment, Scrum Methodology.
  • Experience in Force.com sites development using Visualforce, jQuery, custom labels, AJAX toolkit and CSS.
  • Working on Identity Standards and Protocols, SAML Protocol, AUTH 2.0 Protocol, Open ID Connect Protocol. Single sign-on, connected apps, Social sign-on for community portal authentication, Two-factor authentication.
  • Proficient in working with JIRA and confluence.
  • Working configuration conga composer & DocuSign 3rd party products for document generation document automation: merge data into templates for pixel-perfect proposals, quotes and more in Word, PowerPoint, Excel, HTML email & PDFs.
  • APEX (6+ years), Eclipse (6years), HTML (6years), Java (1years), Workflow (6 years).

TECHNICAL SKILLS:

Operating Systems: Windows NT 2000/2003 Server, Windows XP, UNIX.

Languages: Oracle PL/SQL, MS DOS C, C++, SQL server 2000/ 2005/ 2008 , XML.

Databases: MS Access 2003/2007, Oracle 11g,10g,9i,8i, SQL Server Enterprise Manager, Query Analyzer, SQL Profiler, SQL * Loader, SQL * Plus,, DBamp.

SFDC Technologies: Apex, Visual Force Pages, Reports, SOQL, SOSL, API, Dashboards, Data Loader, Controllers, Triggers, Custom Objects, Salesforce Chatter Workflow & Approvals, Custom Objects.

Technologies: Lightning Design System, Lightning App Builder, Lightning Component Framework, Lightning customizations, Lightning CSS Framework, Creating Lighting Components Events.

GUI & Fusion Middleware: Oracle BI Publisher 10.1.3.4.1/ 10.1.3.3 , Oracle BI EE(SBA)11g/ 10.1.3.4.1 /10.1.3.3 , Reports 10g and Oracle Application server 10gR1 and 10gR2

Web Servers: IIS 5.0/6.0, Apache, Tomcat.

Scripting Language: HTML, CSS, JavaScript(j query 3.3.1), SOAP, WSDL, JSF, Ajax, XML

ETL: SQL Server BI Tools, DTS, Informatics, Data stage, Kanban Board, Snap logic, WebSphere Cast Iron data loader .

Testing Tools: EureQa, Workbench, Sandbox.

MS Office suite,: Eclipse, Git-Hub, Bootstrap, Bit Bucket, Devops. Conga composer, DocuSign, Namedrop, soft phony, amazon connect CTI, Goriko Bulks SMS.

Build Tools,: ANT, MVN.

ERP TOOLS: Financial Force PSA, Marketo, Pardot for Automation.

Methodologies: OPENAM, LDAP, Quartz Schedulers, Sublime, JIRA, AGLE.

Super badges: Apex Specialist, Data Integration Specialist, Lightning Component Framework Specialist, and Advanced Apex Specialist.

PROFESSIONAL EXPERIENCE:

Confidential, CA

Salesforce Integration developer

Responsibilities:

  • Involved in Direct discussions with the Business users to gather the requirements and provided input for the design from Technical Stand point.
  • Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
  • Developed UI/UX changes for better user interface using Salesforce Lightning Design system
  • Administered Salesforce by mapping and loading data into Salesforce, building and managing dashboards, views, and reports, and designing and developing workflows and assignment rules to automate manual processes, managing Users, profiles, permissions.
  • Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.
  • Implemented Web to Case, Email to Case functionalities to provide a better customer support to the customers.
  • Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
  • Developed Workflow Rules, Time-Dependent Workflow Actions, Email Alerts and Field Updates.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Deploying Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
  • Creating Web Services for handling requests and API and SaaS based applications using REST or SOAP-based web services (SOA)
  • Lightning experience work with Salesforce1 mobile.
  • Extracted the data from salesforce.com application into the external databases (Oracle 10g) for generating large data reports using the Informatica Power Center.
  • Organized Marketing Campaigns, Campaign Hierarchies, Lead Queries, Assignment rules, Web-to- Lead and Auto-Response rules.
  • Performed administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process
  • Worked on Service cloud, Sales Cloud, supported cases, developed workflows and triggers for automated case resolutions.
  • Created Force.com Sites for external users and configured public access to accommodate data access in visual force pages, and implemented Salesforce Chatter functionality for one to many business users.
  • Worked on Apex classes, controllers, controller extensions.
  • Worked with Validation Rules, Workflows, Approval Process and Reports & Dashboards.
  • Provided enhancements to the Salesforce deliverables by involving in User Acceptance Testing (UAT) and working the internal areas within the organization.
  • Wrote SOSL and SOQL queries with consideration to Governor Limits to export bulk data and data modifications.
  • Worked with various Applications from App Exchange like Apttus, Riva Cloud, DocuSign etc and implemented them
  • Performed inbound, outbound integration with external systems using REST, SOAP Web services API and JSON Serialization and Deserializations.
  • Used OWD settings (Organization Wide Defaults), Field-level Security, Profiles to ensure Data Integrity.
  • Performed Data Modeling, Data Extraction and Transformation using Informatica On Demand.
  • Created Visualforce Page using iframes and also created a Visualforce page for displaying Confidential maps
  • Involved in creating Apex Class and Visual Force pages for RFP (Request for Proposal) and CPQ (Configure, Price and Quote) as per the business.
  • Worked as a Sales Force Chatter APP with the organization and regularly participated in the meetings and chatter community.
  • Implemented Command Line Interface(CLI) to schedule database operations
  • Used Data Loader to insert, update, and bulk import or export of data from Salesforce.com objects and to read, extract and load data from comma separated values (CSV) files.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Lightning, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Ant tool, Windows XP.

Confidential, GA

Sales force Lightning Developer

Responsibilities:

  • Provided development, implementation, and updating focusing on Sales cloud and Service cloud.
  • Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, and Solutions asper Client Requirements.
  • Aa a lead working with business analysts, developers and stakeholders to implement, integrate and maintain the Salesforce.com platform.
  • Worked on Classic to lightning Migration.
  • Extensively worked on VF pages to Lightning Components, url buttons to quick actions, lightning Record, Home, App pages, lightning Tabs.
  • Worked with Lightning Design System, Lightning App Builder, Lightning Component Framework, Lightning customizations, Lightning CSS Framework.
  • Experience in Salesforce Lightning Inspector Chrome Extension and chrome dev tools.
  • Working on team building and project management skills.
  • As an Administrator, Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
  • Experience in Powerful command-line interface (CLI) removes the complexity of working with your Salesforce org for development, continuous integration, and delivery using Salesforce DX.
  • Managed ongoing support requests and administrative needs of users
  • Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
  • Defined objects and Field Level Security for different profiles.
  • Worked on Apex Triggers for Automated actions.
  • Distributed version control system that makes it easy for you to collaborate with your team using Git Hub, Worked with Trello Ticket handling system.
  • Worked on creating Validation Rules, Workflow Rules and Approval Process
  • Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
  • Worked in different sandboxes for development and testing, and involved in migrating the code to production instance by using Change Set.
  • Responsible for weekly and monthly data export, updates, and backup for the organization.
  • Used Apex Data Loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
  • Experienced in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP.
  • Used Services cloud to manage Cases and Entitlements.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Used SLDS and Bootstrap for the design of Lightning components.
  • Proficient in Data Migration from Traditional Applications to Sales force Using Data Loader.
  • Executed various levels of Unit, Integration, Regression and User Acceptance (UAT) using test cases to prove that system conform to specifications of business and quality requirements.

Environment: Salesforce.com, Git Hub, Workflow Rules, Approval Process, Apex Data Loader, Force.com, Import Wizard, visual studio, Trello ticketing, salesforce DX, Controllers, Visual Force Pages, XML, Triggers.

Confidential, GA

Salesforce Lightning Developer

Responsibilities:

  • Designed and deployed the custom objects. Identified the lookup and master-detail relationships; and created the junction objects.
  • Experience with Design of Service Cloud, Sales Cloud implementation with web-to-lead, Web-to case, Email-to-case and call center conflagration on service console.
  • To implement Services cloud Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
  • Worked with Lightning Design System, Lightning App Builder, Lightning Component Framework, Lightning customizations, Lightning CSS Framework.
  • Apttus CPQ integrated, end-to-end applications that enable the entire Quote-to-Cash process including Contracts, Incentives, Billing and Order Management.
  • AS a lead working with business analysts, developers and stakeholders to implement, integrate and maintain the Salesforce.com
  • Maintain our growing Einstein Analytics Apps, Dashboards, Lenses, and Datasets.
  • Used Apex Data Loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com using Jitterbit, WebSphere Cast Iron.
  • Used SLDS and Bootstrap for the design of Lightning components.
  • Working configuration conga composer & DocuSign 3rd party products.
  • Worked in GIT version control systems to keep the history of developed files and involved in Code Review board to maintain standard of Apex code.
  • Worked configuration and customization like Marketo, Paradot AppExchange products.
  • Worked in both AGILE/SCRUM and SDLC based development environment and participating in SCRUM sessions that includes Analyzing, Designing, Coding, Testing and Implementation
  • Created Visualforce pages that uses the lightning components.
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Customized the page layouts of the Accounts, contacts and opportunities objects for Sales profile.
  • Worked on version control system Git to handle project and worked with JIRA ticket handling system. working on sandbox is intended to be used as a testing environment for preproduction stage UAT testing, sit testing, UAT testing using Provar testing automation tool
  • Created the Apex classes that implements the REST web services and makes call outs to the external system.
  • Working on Salesforce community cloud customer Service and Account Portals, partner Relationship Management, Employee Relationships, External Sharing Settings, Customer Community Licenses, Create Communities Users.
  • Single sign-on, connected apps, Social sign-on for community portal authentication, Two-factor authentication for Community’s.
  • Worked with Salesforce1 sandbox, simulator to run and test the Lightning Applications.
  • Managed users, roles, profiles and permission settings.
  • Used Salesforce Lightning Design Systems (SLDS) components in the Lightning Application.
  • Created External data sources using Lightning connect to connect to SAP end point.
  • Created Lightning Component Tabs and Visualforce Tabs.
  • Worked in developing various lightning components, events and lightning applications.
  • Working code integration across multiple sandboxes reduce dramatically and use Continuous Integration, Continuous Deployment using Devops, Meet Jenkins Configure Jenkins devops.
  • Working on involved in scrum for Sprint Planning, Daily stand-up, Sprint demo, Sprint retrospective of SDLC.

Environment: SalesForce.com CRM Application Platform, Force.com Apex Language, SOQL, SOSL, Visual Force, Data Loader,, Eclipse, Salesforce 1 Sandbox Simulator,Salesforce1 Mobile App, Sublime Text, Bit Bucket, GitHub, Aura Framework, SLDS,HTML, CSS, JSON, Lightning App Builder, Jira, Work Bench, Bootstrap, JavaScript, Scrum Methodology, Apptus.

Confidential, BocaRaton FL

Salesforce Developer/Administrator

Responsibilities:

  • Worked as team member and performed the roles of Salesforce Developer/Admin in the organization.
  • The project included configuration enhancement like profile creation, email templates, profile level permissions, object creation and customization using Visual force and Apex coding.
  • Interacted with Business Stakeholders to gather the requirements and Implement these requirements on Force.com Platform.
  • Designed, implemented the custom objects, Custom tabs, Validation rules, Page Layouts, Compact Layouts to suit the needs of the Application.
  • Worked on creating the users and assigning the roles, profiles for different users in the organization.
  • Created Object and Field level security to hide the critical information on the profile users.
  • Created Workflow rules, defined related tasks, time triggered tasks, email alerts, field updates to implement the business logic.
  • Designed and developed Apex Classes, Visual Force Pages, Controller Classes, and Apex Triggers for functional needs in the application.
  • Implemented security and sharing rules at object, field and record level for different users based on Organizational hierarchy.
  • Worked with Integration and web services. Integrated Sales force with legacy systems using Apex Web services and outbound messaging.

Environment: Force.com Platform, Apex, JSON Web Services API, Rest Web services, Visual Force, Data loader, Java, Security Controls, Windows 07, Scrum Methodology.

Confidential

Salesforce Business Analyst /Administrator.

Responsibilities:

  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Worked with various salesforce.com objects like Accounts, contacts, Solutions and Custom Objects.
  • Involved in identifying, planning new Salesforce.com features and functions like, new screens, workflow, force.com objects, and reports in response to business needs set by the supervisor.
  • Worked with Data Loader and App Exchange Applications.
  • Worked with different Deployment Plans for each release and Sandbox Refreshing.
  • Created user accounts, managed profiles, security, and workflow rules.
  • Identified and established the sharing rules for restricting access to business objects such as opportunities, leads, and cases.
  • Knowledge in Apex Classes, Controller Classes and Apex Triggers for functional needs in the application.
  • Worked with different Record types to setup for different Page layouts based on profiles.
  • Experience with SOQL and SOSL statements within custom controllers, extensions and triggers.
  • Involved in the Web Services Integration to connect with the different Applications.
  • Customized dashboards to monitor lead activities based on regional sales, sales geography.
  • Developed and configured various Reports for different user profiles based on the need of the organization.

Environment: Salesforce.com Platform, Data loader, Work flows, Force.com, Custom Objects, Reports, Profile Level Security, Sandbox data loading, Eclipse IDE Plug-in, Record Level Security, Dashboards.

Confidential

Java Developer

Responsibilities:

  • Involved in development, design and implementation of front end part of the application.
  • Developed user interface using JSP, JSP Tag libraries and JavaScript to simplify the complexities of the application.
  • Used SOAP UI to test the web services, created SOAP UI test cases and worked on SOAP composite projects.
  • Experience in using AJAX framework for quickly creating efficient and interactive Web applications that work across all popular browsers
  • Designed and developed User Interfaces, Menus using HTML, DHTML, JSP, Java Script, client side and server side validations.
  • Used PL/SQL, Stored Procedures and table level and system level triggers for handling database processing and for generating analysis reports.
  • Developed code to call the web service/APIs to fetch the data
  • Involved in the security issues of SSO.
  • Implemented store procedures and triggers using PL/SQL.
  • Involved in installing and configuring Eclipse and Maven for development
  • Developed various UML diagrams.
  • Wrote Custom tags and Tag Library Descriptor (TLD) for encapsulating dynamic functionality and used JSTL tags for populating data on the JSP.
  • Written Data Objects Java Beans for presenting the back-end retrieved values on the web pages.
  • Designed and implemented the database interaction using JDBC, and stored procedures using PL/SQL.
  • Developed Web Services to allow communication between application through SOAP over HTTP
  • Performed Integration Testing by adding all modules together for the web based application.
  • Involved in team for production and deployment phase of the application

Environment: Java, J2EE, Spring, Spring JDBC, Oracle 10g, UML, XML,1 Web services, JSP, SOAP, Bootstrap, Eclipse, SVN, WebLogic 8.1, Tomcat, Oracle 9i, PL/SQL, Ant, JUnit, UNIX.

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