SUMMARY:

• Experience in Design, Development, Testing and Administration spanning all facets of package software and SaaS application implementation.
• Overall experience in Salesforce.com with CRM space that includes Administration, Development, Configuration, Salesforce Lightning UI, Lightning Design System, Lightning Component features.
• Extensive experience in Agile Methodology of Software Development Life Cycle (SDLC).
• Experience in Agile methodology and SCRUM development environment with JIRA.
• Hands on experience with solutions implementation, complex customizations, and configuring features available on Sales cloud, Service cloud, Commerce cloud & App - exchange applications.
• Expertise in Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Price Book, Email services, Approval Processes, Workflows, Reports and Dashboards, Permission sets, Validation Rules.
• Excelled in working with various Salesforce Standard Objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, forecasts.
• Created Custom Objects and outlined lookup and master-detail relationship and junction objects to implement many-to-many relationships on objects and Roll-up summary fields to aggregate data from child records on parent. Created workflow rules that defined related tasks.
• Good experience in data migration using Data Loader and Salesforce Inspector for Insert, Update, Upset, Delete, Export and Export All for data management activities.
• Designed Visualforce pages with custom controllers and controller extensions to build custom user interfaces for mobile apps.
• Customizing of Visualforce pages with Visualforce components, Extension controllers and developed dynamic components.
• Experience in Apex Programming by creating Custom Triggers and perform Asynchronous calls to implement the business logic as per the requirements.
• Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s.
• Used SOQL and SOSL Queries within Governor Limits for data fetching for the application. Experience integrating external web systems with salesforce using REST and SOAP web services.
• Experience working with ETL tools such as Informatica cloud and performing data analysis.
• Worked on customization of Visualforce to have Lightning experience for desktop and mobile.
• Enabled Aura framework by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Experienced with developing Custom Components, Custom Controllers, Helper class, Controller Extensions in Salesforce Lightning.
• Experience with front end languages such as Java, HTML5, CSS, XML, JavaScript, Jquery and JSON.
• Strong experience with source control tools GitHub, SVN and Maven, Ant.
• Hands on development with CI/CD automation, UAT and rollout phases and bug-fixes.
• Experience with Manual and Automation Test cases, Unit testing, Automating Web Application Testing using Selenium WebDriver with TestNG framework and enhancement of QA Processes.
• Energetic and proven ability to work in both independent, team environments and manage customer expectations on individual assignments.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Triggers, Apex Classes, Visual Force Pages, Apex Web Services, Force.com Eclipse IDE Plug-in, Workflow &Approvals, Dashboards, SOQL, SOSL, Reports, Wave Analytic& Snapshots, Custom Objects, APTTUS CPQ, VEEVA.

Force.com Tools: Force.com Eclipse IDE, Apex Data Loader, Force.com Apex Explorer, Force.com Migration Tool, Force.com Excel Connector.

Web Technologies: HTML5, JSON, CSS, XML, SOAP, Java Script, REST, WSDL, AMP script, AJAX, PHP, JENKINS, Github.

Platforms: UNIX/Linux, Windows NT / 2000 / XP Pro / Vista / Office Tools Microsoft Project, MS Visual Source Safe, MS Visio, MS Office IDE and Editors Eclipse, SQL Server, RDBMS and MYSQL.

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Developer/ Lightning

Responsibilities:

• Customized various standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Price books, Leads, Campaigns and relationships between them.
• Created Lightning Components and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to LEX.
• Gathered high level business requirements for Sales and Marketing processes
• Worked with Salesforce Marketing Cloud to gather customers from social media.
• Set up Marketing Campaigns, Campaign Hierarchies, and Lead Queries, Assignment rules, Web-to-Lead and Auto-Response rules.
• Created many app pages, home pages integrating the custom components for salesforce lightning and salesforce1 mobile app.
• Developed Salesforce.com custom application using Apex, Visualforce and AppExchange.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Retrieved data and its functionality from Third-Party API’s using SAP Hana and displayed within the lightning components.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better for mobile devices.
• Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them onto the component.
• Used Salesforce SDK designed for mobile, optimized for tablets and mobile phones.
• Experience in APEX Programming by creating Custom Triggers and perform Asynchronous calls to implement the business logic as per the requirements.
• Experience with Commerce Cloud product services and improve Customer's impact.
• Assisting in the Marketing and development of the Demandware brand in North America.
• Extensively used Salesforce Lightning Design Systems (SLDS) components in the Lightning Application. Experience in using the Aura framework and Salesforce Lightning Design System (SLDS).
• Worked on Salesforce DX for creating scratch orgs and developed the functionality in scratch orgs.
• Created Custom Metadata Types and built them accordingly as the existing custom settings and deployed in the scratch orgs.
• Parsed JSON responses provided by third-party systems connected via REST inside Apex classes.
• The single sign-on start page where Salesforce sends a SAML request to start the login sequence.
• Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application.
• Build and maintain marketing automation campaigns that nurture prospects through email and form template creation, landing page development.
• Automated the business processes using out-of-the-box tools and services of Lightning Experience.
• Worked on writing several unit test cases for the Checkout API (ChAPI).
• Created custom settings for tooling database and helped in designing the API for using the custom settings across all other apex classes in easy manner.
• Experience on e xecute Test scenarios, write test plans and creating Agile testing methodologies, creating Test cases from user stories. Working with change sets, used Jenkins, Mavensmate.
• Involved in daily standup meetings, Scrum. This resulted to bring good solution to the business requirement.
• Research and identify cause of reported defects and work with log defects and ensure solutions.
• Co-ordination between Onsite and Offshore Team, co-ordination between the Development Team and Operation Team during the Implementation Process, Planning the Deployment and Releases from the Operations point of View.
• Strong communication, coordination, organizational and interpersonal competencies along with detail oriented and problem-solving skills in the technology arena.

Environment: Salesforce.com Platform, Force.com, Force.com Eclipse IDE, Lightning Experience, Lightning Components, Apex classes and Controllers, HTML, CSS, Data Loader, WSDL, SOQL, SOSL, Scrum, Custom objects, Custom fields, SOAP, REST, MavensMate, Intellij IDEA, Eclipse IDE with Force.com plugin.

Confidential - Atlanta, GA

Sr. Salesforce Developer

Responsibilities:

• Experience in working with Agile/Scrum software development lifecycle.
• Experienced in Service Cloud, Sales cloud, Cloud craze, Chatter & App-exchange applications.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Extensively used Salesforce Lightning Design System components in the Lightning Application.
• Worked on developing various lightning components, events and lightning applications.
• Created Lightning Components, added CSS and Design Parameters which improves performance.
• Customize Salesforce.com with custom fields, links, objects, page layouts, buttons, record-types to meet specific business requirements.
• Developed various batch apex classes to merge duplicate accounts/contacts. Streamlined the integration and merge process in Salesforce. Ensured the integrity of data by building custom code to merge data. Created custom theme layout for lightning communities.
• Developed dynamic salesforce.com visual force pages using Java script and JQuery.
• Involved in troubleshooting and resolved issues related to integration. Developed Apex classes with REST calls to connect to web services.
• Developed custom Visual force pages and apex controller classes for various functional needs in the organization. Written test classes for unit testing.
• Hands on experience working in territory management, configured territories and used apex code for updating territories by users and accounts.
• Actively participated in the Salesforce deployments and resolved the issues immediately.
• Conducted Business Process Review sessions to analyze the existing and to-be- implemented business processes for Client.
• Created custom settings for tooling database and helped in designing the API for using the custom settings across all other apex classes in an easy manner.
• Deployed salesforce components across various Sandboxes using Change Sets, Eclipse.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Identify cause of defects reported and work with log defects and ensure solutions.
• Strong knowledge on Salesforce Marketing Cloud and Pardot implementation with a focus on integration, data design, and content management.
• Worked on multiple projects in parallel and collaborate directly with cross-functional agile team.
• Work directly with the architect to deliver on requirements with little oversight.

Environment: Force.com platform, Eclipse with Maven, Sublime), Quip, Perforce, GIT, SLDS, Aura framework

Confidential

Sr. Salesforce Developer/Admin

Responsibilities:

• Experience in implementing Salesforce.com CRM applications, develop complex applications, delivering user training, architectural and package implementations on Commerce cloud B2B.
• Experience in working with Agile/Scrum software development lifecycle.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards. Implemented pick lists, dependent pick lists, lookups, master detail relationships, Leads, Case assignment rules and validation and formula fields to the custom objects.
• Administered Salesforce setup functions for users, roles, profiles, enforced security controls, permission settings and Data security access across fields, objects, record levels.
• Implemented Sales Cloud, Created Groups, and deal provisioning and marketing teams.
• Deployed the Sales Cloud with various custom-built Page layouts, Custom tabs, Custom Apps, suit to the needs of the application. Used Cloud Craze while building community portal for B2B.
• Developed Reports, Dashboards and Approvals to continuously monitor data quality and integrity.
• Developed Apex Classes, and Apex Triggers, Batch Apex, Apex Web services for various functional needs in the application Classes and ensure on getting maximum Test Coverage, maintained around 85 percent for the code. Review code for potential performance issues, security and reusability.
• Developed different Visualforce pages to suit the needs of application using different Visual force components. Provide and develop optimized solution according to Salesforce best practices.
• Hands on experience in building new apps with the Lightning App Builder. Used Salesforce Lightning Inspector to debug the lightning components during the development process.
• Extensively used Salesforce Lightning Design Systems (SLDS) components in the Lightning Application. Upgraded Visualforce pages from Salesforce Classic to Lightning Experience to develop rich user interface. Used Salesforce SDK designed for mobile, optimized for tablets & mobile phones.
• Tested Apps by appending multiple components to a Salesforce Lightning Application there by deployed Applications from Sandbox to Production.
• Experience in Sandbox data loading and Web services for implementing web services in the application for access to data from different users.
• Developed web services REST API for integrating with middleware to import the data to Salesforce.
• Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application. Automated the business processes using out-of-the-box tools and services of LEX.
• Experience on Selenium, e xecute Test scenarios, and write test plans and creating Agile testing methodologies. Working with change sets, used Jenkins, Mavensmate.
• Created and Execute Test scenarios, Test stories, write test plans and gather test data requirements.
• Strong communication, coordination, organizational and interpersonal competencies along with detail oriented and problem-solving skills in the technology arena.

Environment: SaleForce.com platform, Force.com API, Selenium, Workflow & Approvals, Reports, Custom Objects, Web services, Visual Force, Salesforce.com Data Loader, Security Controls, Apttus CPQ, HTML, XML, CSS, Java Script, ALM Tools, Sandbox, Dashboards and Github.

Confidential - Phoenix, AZ

Salesforce Developer

Responsibilities:

• Worked on doing making enhancements to SFDC application required by business users and including gathering requirements, Analysis, Design, development, deployment and maintenance.
• Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application functionality, design and document solutions that fill the gaps.
• Discussed and analyzed the requirements with business team and converted the requirements into detailed technical requirements.
• Customized Salesforce CRM beyond native functionality with Apex code as per the requirements.
• Developed Test classes and maintained the code coverage to deploy into the production boxes.
• Created custom controllers and controller extensions while developing Visualforce pages.
• Developed the Apex Triggers to ensure the correct data entries into the system.
• Created Validation rules on various objects. Also, created assignment rules on Lead object to assign the Leads automatically to various groups of users based on the region.
• Created Custom Objects, Tabs, and Sharing Rules as per the business requirements.
• Customized Salesforce.com Fields, Page Layouts, Record Types, Queues, and Profiles and make the same changes in test and production environments.
• Deployed the code from Sandbox to Production using Eclipse and Change Sets.
• Designed and maintained different environments, included Development, Test and Production.
• Strong experience in implementing Salesforce new features like Process Builder and performed actions Creating Records, posting a Chatter post, Email Alert, Invoking an Apex Class.
• Experience with Salesforce security model, permission sets, record types, and page layouts.
• Data migration and updates through the Apex Data loader in Salesforce.com.
• Coordinate with the testing team and provide the application flow before the test starts the Testing.
• Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts to suit the needs of the application.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields using Restful API callouts. Involved in creating Apex classes, Visualforce pages, Triggers, Workflows, Batch Apex Classes and Schedulers.
• Automated workflows that make applications collaborate with Salesforce Chatter for the users in the company posting messages to groups and individuals. Communicating regularly with the SFDC designated super users to support them in their role and provide information and training on new features and functionality.
• Tested & migrated them between Sandbox and Production environments for final implementations.

Environment: SaleForce.com platform, Force.com API, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Web services, Visual Force, Salesforce.com Data Loader, Security Controls, CPQ cloud/Big machines, HTML, XML, CSS, Java Script, Sandbox, Eclipse IDE Plug-in, Lightning, Dashboards, Analytical Snapshot and Data Migration, GitHub.

Confidential - Atlanta, GA

Salesforce Developer

Responsibilities:

• Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application functionality, design and document solutions that fill the gaps.
• Expertise in creating custom objects, fields, Validation Rules, formula fields, custom Permission sets, sharing rules, Page layouts, Approvals, workflow alerts and various relationship of business object.
• Automated workflows that make applications collaborate with Salesforce Chatter for the users in the company posting messages to groups and individuals.
• Developed and Customized User interface (UI) in Salesforce using Visualforce, Apex controllers, used controller extensions, custom controllers and standard controllers in Visualforce.
• Develop Apex Classes, Batch apex and Apex Triggers for various functional needs in the application, worked on Logs defects and issues into defect tracking system.
• Involved in data mapping and migration of data from legacy systems to Salesforce Objects and fields.
• Migrated large volumes of external data on to Salesforce.com using Jitterbit and Apex Data Loader as part of data management functions.
• Involved in querying Salesforce tables using SOQL & SOSL queries using Force.com Explorer.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Communicating regularly with the SFDC designated super users to support them in their role and provide information and training on new features and functionality.
• Created Validation rules on various objects. Also, created assignment rules on Lead object to assign the Leads automatically to various groups of users based on the region.
• Used Salesforce Automation for Sales Lead Management, Opportunity Management, Account and Contact Management, Data Quality Management, Approvals and created Workflow Rules, Approval Process, Validation Rules and reports and dashboards.
• Deployed code across various sandbox using Force.com IDE, Change Set, Workbench and Force.com Migration tool, prepared package.xml for workbench and Force.com Migration tool.

Environment: Apex Web Services, XML/XSD/WSDL, APEX Triggers, APEX Classes, Custom Pages, Custom Components, JavaScript, JSON, Custom Objects, HTML, CSS, Java Script, JqueryUI, JQuery Mobile, Salesforce Mobile packs, Firebug, Salesforce1, Workbench.

Confidential

Salesforce Administrator

Responsibilities:

• Interacted with business user’s groups to gather requirements for Salesforce Implementation and interacted with all levels of external and internal customers.
• Perform analysis of business requirements& designed solution by customizing various standard objects.
• Involved in Salesforce Application Setup and customized apps to match the functional needs for organization.
• Created custom objects, validation rules, custom tabs and Page layouts, search layouts to organize fields, custom links and related lists. Created email-to-cases, Web-to-Case automated-responses, assignment rules, email alerts and templates for Case Management.
• Worked on various Salesforce standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards. Created custom Dashboards for manager’s home page and gave accessibility to dashboards authorized people.
• Involved in integrating Web service with Salesforce to load Leads back and forth from Salesforce.
• Provided data access reports to Compliance and Security ensuring that data and roles.
• Executed Unit testing, Integration, User acceptance and Operational acceptance testing to prove that the system confirms to specifications of business and quality requirements.

Environment: Salesforce.com, Dashboards, Reports, Workflows, Sandbox, Data Loader, JavaScript, CSS, HTML, XML Web services, SQL Developer, T-SQL, Windows XP.

Confidential

JAVA Developer

Responsibilities:

• Worked with user groups in analyzing and specifying business requirements for the design and development of project.
• Design and Layout of OOP MVC environment experience. Used SQL Profiler, Execution plan and Performance Monitor. Developed web pages using Servlets and XML for various modules.
• Interact with business managers to transform requirements into technical solutions.
• Involved in various SDLC phases like Design, Development and Testing. Implemented the MVC architecture using Struts framework. Proficient in doing Object Oriented Design (OOPS)using UML-Rational Rose.
• Data migration from legacy DB2, Sybase based systems to Java/J2EE based modules.
• Created user-friendly GUI interface and Web pages using HTML and Performed Unit Testing of all Modules.

Environment: Servlet/JSP, UNIX, AJAX, Webservices SOAP over HTTP, XML, HTML, PHP, Oracle 11g.