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Product Owner Resume

Alpharetta, GA

SUMMARY:

  • IT Professional with 3 years of experience working as a Business Analyst / Product Owner
  • Experienced with working in Agile and Waterfall Methodologies
  • Great interpersonal skills with an ability to multitask
  • Ability to work with teams offshore
  • Excellent communication skills (both written and verbal)
  • Act as team lead under minimal supervision in a collaborative team environment
  • Multilingual (English and Cantonese)

TECHNICAL SKILLS:

Applications: OBIEE 11g, ServiceNow, JIRA, VersionOne, Team Foundation Server, SharePoint, Confluence, OTL

Software: Microsoft Word, PowerPoint, Excel, Visio, Oracle SQL Developer, SoapUI, Eclipse iLog Rule Studio

Operating Systems: Mac OS X, Windows 7

Languages: HTML, CSS, SQL, XML

Multilingual: Cantonese, Teochew

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

Product Owner

  • Create, maintain, own, and prioritize product backlog based on business value and stakeholder input
  • Participate in daily stand up calls with offshore scrum team and answer questions related to user stories/acceptance criteria
  • Create user stories utilizing INVEST and SMART conformation criteria
  • Conduct and lead weekly backlog refinement sessions with offshore scrum team
  • Work with Product Managers and Architect team to break down features into detailed user stories and acceptance criteria
  • Serve as the voice of the customer for projects and provide direction to scrum team
  • Accept or reject user stories upon validation if product implementation has meet functional and technical requirements
  • Participate in and lead sprint demo, planning and retrospective meetings at a team level
  • Collaborate with internal teams during PI planning at a program level

Business Analyst

Confidential
  • Documented business requirements and process flows for customer solutions
  • Facilitated weekly status calls with sales and external clients to ensure project timelines are met and mitigate any risks
  • Performed analysis and provided recommendations on how to improve business processes
  • Assisted with and certified UAT and production deployments while coordinating with technical teams to ensure that changes are successful
  • Conducted discovery sessions with Sales, Account Managers, and Business Stakeholders for new projects
  • Analyzed new projects and defined in/out of scope efforts and provide estimates to Sales for Statement of Work
  • Gathered business and technical requirements from external clients upon SOW execution

Confidential, Atlanta, GA

Associate Business Analyst (contractor)

  • Facilitated monthly OBIEE component migrations for internal clients using ServiceNow Change Management
  • Provided support and assistance on OBIEE platform to internal clients through ServiceNow Incident Management
  • Constructed OBIEE ad - hoc reports and conducted data analysis to provide findings to internal clients
  • Collaborated with finance leaders, developers and change control team to ensure that migrations are successful
  • Participated in and lead agile scrum daily stand up meetings to ensure that project work steps are communicated thoroughly to project managers and internal stakeholders
  • Assisted in and held user acceptance testing status calls with clients to ensure that business needs are met

Confidential, Smyrna, GA

Business Analyst Intern

  • Created report requirements to help improve business processes
  • Tested new web applications and environments to establish functionality and effectiveness
  • Planned and executed test cases based on functional specifications and requirements
  • Interacted with developers and participated in daily meetings to resolve technical issues and investigate application defects

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