Product Owner Resume Alpharetta, GA - Hire IT People

SUMMARY:

IT Professional with 3 years of experience working as a Business Analyst / Product Owner
Experienced with working in Agile and Waterfall Methodologies
Great interpersonal skills with an ability to multitask
Ability to work with teams offshore
Excellent communication skills (both written and verbal)
Act as team lead under minimal supervision in a collaborative team environment
Multilingual (English and Cantonese)

TECHNICAL SKILLS:

Applications: OBIEE 11g, ServiceNow, JIRA, VersionOne, Team Foundation Server, SharePoint, Confluence, OTL

Software: Microsoft Word, PowerPoint, Excel, Visio, Oracle SQL Developer, SoapUI, Eclipse iLog Rule Studio

Operating Systems: Mac OS X, Windows 7

Languages: HTML, CSS, SQL, XML

Multilingual: Cantonese, Teochew

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

Product Owner

Create, maintain, own, and prioritize product backlog based on business value and stakeholder input
Participate in daily stand up calls with offshore scrum team and answer questions related to user stories/acceptance criteria
Create user stories utilizing INVEST and SMART conformation criteria
Conduct and lead weekly backlog refinement sessions with offshore scrum team
Work with Product Managers and Architect team to break down features into detailed user stories and acceptance criteria
Serve as the voice of the customer for projects and provide direction to scrum team
Accept or reject user stories upon validation if product implementation has meet functional and technical requirements
Participate in and lead sprint demo, planning and retrospective meetings at a team level
Collaborate with internal teams during PI planning at a program level

Business Analyst

Confidential

Documented business requirements and process flows for customer solutions
Facilitated weekly status calls with sales and external clients to ensure project timelines are met and mitigate any risks
Performed analysis and provided recommendations on how to improve business processes
Assisted with and certified UAT and production deployments while coordinating with technical teams to ensure that changes are successful
Conducted discovery sessions with Sales, Account Managers, and Business Stakeholders for new projects
Analyzed new projects and defined in/out of scope efforts and provide estimates to Sales for Statement of Work
Gathered business and technical requirements from external clients upon SOW execution

Confidential, Atlanta, GA

Associate Business Analyst (contractor)

Facilitated monthly OBIEE component migrations for internal clients using ServiceNow Change Management
Provided support and assistance on OBIEE platform to internal clients through ServiceNow Incident Management
Constructed OBIEE ad - hoc reports and conducted data analysis to provide findings to internal clients
Collaborated with finance leaders, developers and change control team to ensure that migrations are successful
Participated in and lead agile scrum daily stand up meetings to ensure that project work steps are communicated thoroughly to project managers and internal stakeholders
Assisted in and held user acceptance testing status calls with clients to ensure that business needs are met

Confidential, Smyrna, GA

Business Analyst Intern

Created report requirements to help improve business processes
Tested new web applications and environments to establish functionality and effectiveness
Planned and executed test cases based on functional specifications and requirements
Interacted with developers and participated in daily meetings to resolve technical issues and investigate application defects