Product Owner Resume
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Alpharetta, GA
SUMMARY:
- IT Professional with 3 years of experience working as a Business Analyst / Product Owner
- Experienced with working in Agile and Waterfall Methodologies
- Great interpersonal skills with an ability to multitask
- Ability to work with teams offshore
- Excellent communication skills (both written and verbal)
- Act as team lead under minimal supervision in a collaborative team environment
- Multilingual (English and Cantonese)
TECHNICAL SKILLS:
Applications: OBIEE 11g, ServiceNow, JIRA, VersionOne, Team Foundation Server, SharePoint, Confluence, OTLSoftware: Microsoft Word, PowerPoint, Excel, Visio, Oracle SQL Developer, SoapUI, Eclipse iLog Rule Studio
Operating Systems: Mac OS X, Windows 7
Languages: HTML, CSS, SQL, XML
Multilingual: Cantonese, Teochew
PROFESSIONAL EXPERIENCE:
Confidential, Alpharetta, GA
Product Owner
- Create, maintain, own, and prioritize product backlog based on business value and stakeholder input
- Participate in daily stand up calls with offshore scrum team and answer questions related to user stories/acceptance criteria
- Create user stories utilizing INVEST and SMART conformation criteria
- Conduct and lead weekly backlog refinement sessions with offshore scrum team
- Work with Product Managers and Architect team to break down features into detailed user stories and acceptance criteria
- Serve as the voice of the customer for projects and provide direction to scrum team
- Accept or reject user stories upon validation if product implementation has meet functional and technical requirements
- Participate in and lead sprint demo, planning and retrospective meetings at a team level
- Collaborate with internal teams during PI planning at a program level
Business Analyst
Confidential- Documented business requirements and process flows for customer solutions
- Facilitated weekly status calls with sales and external clients to ensure project timelines are met and mitigate any risks
- Performed analysis and provided recommendations on how to improve business processes
- Assisted with and certified UAT and production deployments while coordinating with technical teams to ensure that changes are successful
- Conducted discovery sessions with Sales, Account Managers, and Business Stakeholders for new projects
- Analyzed new projects and defined in/out of scope efforts and provide estimates to Sales for Statement of Work
- Gathered business and technical requirements from external clients upon SOW execution
Confidential, Atlanta, GA
Associate Business Analyst (contractor)
- Facilitated monthly OBIEE component migrations for internal clients using ServiceNow Change Management
- Provided support and assistance on OBIEE platform to internal clients through ServiceNow Incident Management
- Constructed OBIEE ad - hoc reports and conducted data analysis to provide findings to internal clients
- Collaborated with finance leaders, developers and change control team to ensure that migrations are successful
- Participated in and lead agile scrum daily stand up meetings to ensure that project work steps are communicated thoroughly to project managers and internal stakeholders
- Assisted in and held user acceptance testing status calls with clients to ensure that business needs are met
Confidential, Smyrna, GA
Business Analyst Intern
- Created report requirements to help improve business processes
- Tested new web applications and environments to establish functionality and effectiveness
- Planned and executed test cases based on functional specifications and requirements
- Interacted with developers and participated in daily meetings to resolve technical issues and investigate application defects