SUMMARY:
- Specialized in Salesforce configuration/administration
- Specialized in Salesforce custom development
- Salesforce Administrator Certified
- Salesforce Force.com Developer Certified (Retired)
- Salesforce App Builder I Certified
- Salesforce Sales Cloud Consultant Certified
- Salesforce Platform Developer I Certified
- Specialized in Systems Integration using Web Services including Salesforce APIs, ETL tools, and integration platforms
- Worked with business stakeholders to capture business requirements, translate requirements into functional and technical specifications, and implement solutions across different Salesforce organizations
- Worked as team lead for multiple project efforts, communicating client needs and stresses to development and functional teams
- Experience with architecture, design, and development of enterprise software primarily using Salesforce and integrating with Oracle, Microsoft, and Open Source technologies
- Excellent oral and written communication skills
- Experience working within an onsite - offshore delivery model and consulting engagements
- Federal Government Clearance holder
SKILLS AND TECHNOLOGIES:
Salesforce Configuration/Administration: Standard Objects, Custom Objects, Workflows, Visual Workflow, Approval Processes, Formulas, Automation, Validation Rules, Object Relationships, Page Layouts, Email Templates, Roles & Profiles, Reports and Dashboards, Security and Sharing Rules, Record Types; Data Migration across organizations using the Apex Data Loader; Salesforce Nonprofit Starter Pack implementation; Lightning UI; Lightning Apps; Lightning Connect; Salesforce Identity; Connected Apps Development & Integration
Salesforce Custom Development: Apex Triggers, Apex Classes, Visualforce Pages, Standard Controllers, Custom Controllers, Extensions, SOQL, SOSL, Web Services integration using SOAP and RESTful web services across Sales and Service Cloud, Lightning Components, Lightning Apps
ETL Tools: Informatica Power Center 9.1.0, Informatica Cloud (exposure to Jitterbit and Scribe)
Databases: Oracle 10g, Oracle 11g; MySQL; Microsoft SQL Server
File Share Tools: Sharepoint, Box.com, Apache Subversion with Tortoisesvn
Software Tools: Microsoft Visual Studio 2010, Sublime Text 3 w/MavensMate, Force.com IDE with Eclipse, Jama, Cvent event planning tool, Mulesoft AnyPoint Studio, Mulesoft AnyPoint Platform, Force.com Migration Tool, JIRA, WSO2
Single Sign On Solutions: Salesforce Identity, Azure Active Directory, G Suite SSO
Continuous Integration/Version Control Tools: Flosum, Bitbucket
CPQ Tools: Salesforce CPQ/Steelbrick
SELECTED PROJECT EXPERIENCE:
SFDC IMPLEMENTOR/DEVELOPER
Confidential
Responsibilities:
- Utilize external RESTful services to display data in Salesforce
- Create UI to display JazzHR data on related Opportunities
- Added real time search to displayed data
SFDC IMPLEMENTOR/DEVELOPER
Confidential
Responsibilities:
- Create Apex approval workflows for complex sales manager approvals
- Create Apex logic to insert records utilized by grid UI
- Resolve data issues while working with sales team
- Create and maintain test classes for application
- Modify Visualforce page with changes requested by sales team
SFDC IMPLEMENTOR/DEVELOPER
Confidential
Responsibilities:
- Create Apex logic to perform simulation of Account records in Salesforce
- Create Visualforce page showing Account information for selected transferable Accounts
- Create approval process for Account Transfer Approval
- Create and maintain test classes for application
SFDC CONSULTANT AND IMPLEMENTOR/DEVELOPER
Confidential
Responsibilities:
- Perform initial readiness reports within Salesforce
- Work with business to identify problem areas during conversion
- Work with heavily customized areas of Salesforce to ensure readiness
- Configure current custom Visualforce Pages to be Lightning ready
- Upgraded Salesforce org to Lightning UI
- Configure standard Lightning Apps with business requests
SFDC CONSULTANT AND IMPLEMENTOR/DEVELOPER
Confidential
Responsibilities:
- Perform initial setup and configuration for Salesforce CPQ package
- Configure Salesforce CRM core components to improve business processes
- Align business groups to unified Salesforce CRM process
- Configure Salesforce CPQ pricebooks, products, and product bundles
- Configure Salesforce CPQ quoting workflows (Price Rules and Product Rules)
- Configure Salesforce CPQ configurator UI experience for sales end users
- Configure Salesforce CPQ quoting templates
- Create Reports and Dashboards for CPQ metrics
SFDC CONSULTANT AND IMPLEMENTOR/DEVELOPER
Confidential
Responsibilities:
- Configure Linux based server with open source software WSO2 Enterprise Integrator
- Work with software provider to identify platform limitations and release schedule
- Work with client DBAs and BAs to configure Oracle integration schema
- Configure WSO2 software to translate Oracle 11g Table into Odata 4.0 connection
- Configure Salesforce Connect External Datasource
- Configure Salesforce Connect External Object
SFDC CONSULTANT AND IMPLEMENTOR/DEVELOPER
Confidential
Responsibilities:
- Manage and finalize content for JIRA Stories, Tasks, Bugs assigned to myself and fellow team members
- Implement custom solution for core Salesforce functionalities involving Account, Contact, and Opportunities
- Build custom objects and sales force automation for various sales groups within organization
- Deploy and build custom Box.com integration with Salesforce
- Build custom solution for Lead engagement tracking and sales rep notification
- Customize Lightning UI to fit stakeholder wishes and solution
SFDC CONSULTANT AND IMPLEMENTOR/DEVELOPER
Confidential
Responsibilities:
- Lead routine meetings with business stakeholders to review business requirements and concerns within Salesforce system
- Engaged business management on crucial development decisions, ensuring the buy in of key stakeholders
- Built custom solutions using declarative and Apex development following Salesforce best practice development and deployment strategies
SFDC CONSULTANT AND IMPLEMENTOR/DEVELOPER
Confidential
Responsibilities:
- Lead development effort using Mulesoft technologies to integrate legacy billing system with Salesforce
- Engaged business stakeholders on development efforts, providing detailed feedback, input, and demonstrations
- Compiled detailed documentation highlighting total project effort, and provided necessary steps to recreate integration
SFDC TEAM LEAD AND IMPLEMENTOR/DEVELOPER
Confidential
Responsibilities:
- Manage JIRA Project consisting of 600+ Stories, Tasks, and Bugs
- Managed production release schedule for development team
- Provide sprint planning and solutioning to team of 10+ developers/BAs
- Develop POC for business stakeholders to gain buy in for full development effort
- Led developers in execution of build at project level and system enhancement level
- Led production deployments for release schedule utilizing Salesforce best practice
- Led regression, system, and functional testing support for development team
- Implemented new functionalities leveraging Salesforce custom components (Triggers, Classes, Visualforce Pages) as well as out of box components in line with IT management requests
- Provide clear solutions to IT Management in effort to support overall project plan
SFDC TEAM LEAD
Confidential
Responsibilities:
- Lead and advise development team during functionality build phase
- Manage development and functional team tasks and roles
- Implement development management processes for version control utilizing TortiseSVN and task management
- Implement proper processes and documentation for Salesforce development and deployment
- Implement Salesforce best practices among existing development team
- Provide solutions for Application Lead and Project Manager related to various project efforts
- Work with client stakeholders to help them understand new functionality and process flow
- Build custom visualforce content to help development team with functionality requests
- Lead UAT sessions with key client stakeholders
- Troubleshoot client questions and issues during project effort
- Direct involvement with client communications and relationships to ensure smooth user acceptance and production go-live
- Lead production go-live deployment
SFDC TEAM LEAD AND IMPLEMENTOR/DEVELOPER
Confidential
Responsibilities:
- Lead and advise development team during functionality build phase
- Manage development and functional team tasks and roles
- Implemented best practice Confidential techniques
- Worked to brand Confidential software to client specifications
- Implemented production and sandbox environments for current and future client internal IT efforts
- Lead UAT sessions with key client stakeholders
- Direct involvement with client communications and relationships to ensure smooth user acceptance and production go-live
- Troubleshoot client questions and issues during project effort
- Lead production go-live deployment
SFDC TEAM LEAD/ARCHITECT AND IMPLEMENTOR/DEVELOPER
Confidential
Responsibilities:
- Implement and configure Salesforce Identity for proof of concept(POC) discussions
- Lead POC meetings with key stakeholders to determine desired functionality
- Develop and test configuration with third party file sharing application
- Lead final deliverable meeting with client IT Director and key stakeholders, gaining business buy in for POC
- Implement and configure Salesforce Identity with third party apps
- Connect Salesforce Single Sign On with Azure Active Directory
- Connect Azure Active Directory to third party cloud solutions
SFDC TEAM LEAD AND IMPLEMENTOR/DEVELOPER
Confidential
Responsibilities:
- Lead and advise development team during POC build phase
- Engage client regularly to understand business process and pain points
- Highlight key areas crucial to POC development
- Create new functionality in an effort to help client visualize Salesforce capabilities
- Involve internal client IT staff in build gaining their business sign off
- Demonstrate POC to client engaging them in POC effort, answering questions, and roadmapping the future effort
SFDC CONSULTANT/IMPLEMENTOR
Confidential
Responsibilities:
- Installed and configured Salesforce Nonprofit Starter pack into fresh enterprise Salesforce organization
- Provided insight on environment configuration and structure
- Addressed and fixed configuration issues generated by in house nonprofit IT team
- Met with business stakeholders to ensure successful adoption of Salesforce and the NonProfit Starter Pack
SFDC CONSULTANT/IMPLEMENTOR
Confidential
Responsibilities:
- Installed and configured Salesforce Nonprofit Starter pack into enterprise Salesforce organization
- Helped to migrated Nonprofit data from deprecated legacy system to Salesforce
- Provided insight on environment configuration and structure
- Created workflows using Process Builder and Workflow Rules for custom and standard objects
- Met with business stakeholders to ensure successful adoption of Salesforce and the NonProfit Starter Pack
- Answered questions/concerns after initial go live to help with successful upload of nonprofit data into Salesforce
SFDC TRAINER AND IMPLEMENTOR/DEVELOPER
Confidential
Responsibilities:
- Advising on planning and architecture phase for SFDC integration with ASP.NET application
- Review SFDC Business Requirements documentation
- Review existing SFDC Technical Design documentation and extend to include remaining areas as well as include details on solution options as well as level of effort estimates
- Attend and participate in multiple meetings with both technical/implementation team members, business analysts, business stakeholders, and executive steering committee members
- Attain approval and alignment on technical design specifications and high level tasks
- Implement SFDC functionality with both declarative development as well as custom Apex development with a focus and preference on declarative development wherever possible to enable ease of maintenance for this large-scale implementation
SFDC TRAINER - ADMIN
Confidential
Responsibilities:
- Supported M&S SFDC trainers during SFDC 2 week training period
- Added insight on Declarative development including Standard Objects, Custom Objects, Workflows, Approval Processes, Formulas, Automation, Validation Rules, Object Relationships, Page Layouts, Email Templates, Roles & Profiles, Security and Sharing Rules
- Added Apex development training for Apex Triggers, Apex Classes, Visualforce pages
- Spoke to SFDC best practices, and how to successfully develop in the Salesforce platform
- Answered user questions during training period during the hands on development period
