Pega Deployment Manager Resume
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SUMMARY:
- Extensive experience in management of Insurance and Financial Industry projects.
- Performed elaboration of viability study, suppliers contract, schedule, project plans, work - breakdown structure (WBS), Key Performance Indicator (KPI) and project deliveries follow-up goals.
- Management experience including business needs assessment, software development, IT deployment, program administration, operational analysis and development of web based applications.
- Excellent academic and project leadership skills in conjunction with my comprehensive experience has enabled me to work across organizations at all levels, from executives to functional teams and IT.
- Expertise in Enterprise Architecture, Business Process Management including definition, implementation and support.
- Excellent written communication, execution and presentation skills.
- Served as primary point-of-contact with the client.
PROFESSIONAL EXPERIENCE:
Confidential
Pega Deployment Manager
Responsibilities:
- Co-responsible for the internalization of concepts, definition of process, best practices and standards for Pegasystems’ products.
- Provide team leadership and support for customer engagements.
- Team lead for infrastructure and development environment (near shore and offshore).
- Main contact with Pegasystems Support.
- Support for international developers team.
- Participation in concept tests and dissemination of the platform to clients.
- Elaboration of dashboards for monitoring and performance analysis.
- Attending Multi Insurance Platform Project, assisting with execution of test, debugging and advises.
Confidential
Senior Project Leader
Responsibilities:
- Responsible for supporting Group of Investors in the Real Estate Development Market, aiming at the restructuring of the business platform, project management and supporting decision analysis.
Confidential
Enterprise Architecture Manager
Responsibilities:
- Sizing the project, involving planning, scope, definition of schedule and resources, implementing activities and managing teams to reach the objectives.
- Macro implementation plan;
- Charge of strategies alignment with Bradesco Bank Head Office.
- Integration between customer systems base from Insurance and Banking;
- Optimization of the organizational structure for better agility and business response.
Architecture & Strategic Alignment Manager
Confidential
Responsibilities:
- Establishment of a Service Oriented Architecture, with definition of methodology, incentive strategy, polices and metrics of return of investment. From, the cost savings of approximately US $ 9 million, earning the e-Finance Award in the category of Integration System and, in 2010, in the category Integration and Reuse.
- Implementation of the JAVA development language and set of frameworks.
- Implementation of the Continuous Integration Platform, ensuring control in the system development cycle, quality, reuse and performance metrics of suppliers.
Research & Development Manager
Confidential
Responsibilities:
- First Automotive Service with the updating of claims information online and streamlining the payment analysis and approval process.
- Use of the IBM Websphere Portal to create new content portals for the Insurance Group.
- Anti-Fraud System - Coordination and Definition of a Platform for Concept Management of Neural Network Systems and Predictive Analysis for Reducing Fraud in Automobile Insurance.
System Analyst
Confidential
Responsibilities:
- Administration of the enterprise websites.
- Responsible for the implementation of the Webtrends monitoring suite for statistical analysis and measurement of the websites and services of the Insurance Group.
Confidential
Security Analyst
Responsibilities:
- Responsible for apply security policies, administration and vulnerability testing of Boavista Internet Banking Site.