SUMMARY:

• IT experience in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, development, enhancements, testing, and maintenance of Multi - tier, web-based, and portals based object oriented enterprise applications.
• 6 years of experience in Salesforce.com Design, Force.com Administration & Development (Visualforce, Apex), Configuration, Data Migration, Integration, and around 3 years of experience in J2EE and Client server technologies.
• Hands on experience in creating custom objects, custom fields, relationships, page layouts, custom apps, custom tabs, reports, buttons, links, Record types, Page layouts, User Profiles, email templates, Work flows approvals and Validation Rules, approval processes, Sharing rules and various other components in accordance with business requirements.
• Strong experience with Salesforce.com CRM full implementation, migration of Sales, Service clouds, Communities and Force.com platform
• Experienced in Data Migration using Apex Data Loader and Integration with third Party Tools.
• Experience in Force.com, Apex Classes, Apex triggers, Visual Force, Batch Apex, Integration, REST, SOAP based Web Services, Force.com API, SOQL and SOSL, Salesforce AppExchange and JAVA and C# on demand.
• Knowledge in Lightning UI development.
• Experience in working with salesforce.com sandbox and production environment.
• Process knowledge of CRM processes like Sales, Marketing, customer service and customer support, Business processes and recommended solutions to improve their processes using Salesforce.com.
• Experience on Sales cloud,Service cloud and Marketing cloud.
• Experience in working on source control tools like GIT.
• Experience with Service Cloud and Sales Cloud Functionalities.
• Worked on setting up and implementing live agent and Service console.
• Experience in web technologies like HTML, XML, CSS, JSP,SOAP JQuery, JavaScript and databases such as Oracle, SQL Server and MySQL.
• Have a strong understanding on Big Machines Integration with CRM systems like SalesForce.com, Oracle CRM using Informatica tool.
• Have good understanding of Siebel CRM.
• Hands on experience UNIX Shell Scripting, SQL, PLSQL,SOQL.
• Good experience in working on Eclipse IDE for writing business logic in Apex programming language.
• Good knowledge on CPQ tools such as Apptus and SteelBrick
• Excellent written and verbal communication skills to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.
• Experienced in implementing Java, J2EE applications using JSP, Servlets, JDBC, Web Services, Struts, JavaScript, and XML.
• Designed and implemented Force.com AngularJS app divided across a managed package and an unmanaged package.
• Proficient in Data Migration from traditional applications to Salesforce using Import Wizard and Data Loader, ETL tools like Informatica, Informatica holds the mapping and transformation between legacy and Salesforce Data models.
• Deep understanding of SFMC E2.0 and Journey Builder
• Knowledge of Automation Studio, Data Extensions, Contact Builder, Journey Builder, and Data Integrations
• Strong knowledge on Agile, Water fall methodologies.
• Expertise in Object Oriented Programming, Object Oriented Analysis and Design(OOAD) and
• RDBMS concepts.
• Sound experience in developing salesforce Lightning Apps, Components, Controllers and Events.
• Experience on different OS like UNIX, Linux, and Windows operating systems.
• Good knowledge of SFMC Enterprise 2.0
• Experienced in deploying the AppExchange applications and integrating with third party applications and developing the Big Machines.
• Experienced in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
• Experience in GIThub and JIRA.
• Hands on experience with Inbound and Outbound Integration of salesforce with external systems by developing custom Apex SOAP, RESTful classes for inbound class and written Apex callout for invoking outbound applications.
• Experience using salesforce1 mobile application.
• Worked extensively on various salesforce.com standard objects like Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.

SKILL:

WEB SERVICES (8 years), CSS (8 years), ECLIPSE (8 years), JAVA (6 years), TESTING (6 years)

TECHNICAL SKILLS:

SalesForce.com: Apex Classes, Apex Triggers, Test Classes, Apex Custom Controllers and Extension, Visual force (Pages, Components & Controllers),Validation Rules Work Flows, Dashboards, Reports, Custom Objects, Force.com Eclipse IDE Plug-in Apex Web Services, Apex Explorer, Sandbox development and testing Apex Data Loader, Connect Offline, S-controls, SOQL, SOSL Ajax Toolkit. Eclipse, Apex Explorer, Offline Edition, App Exchange Data Loader APIs

Operating Systems: Windows 2000/2003, Win-XP, Windows Vista, Windows 7,UNIX

Languages /Scripts: Ápex, C, C++,HTML,CSS, C#, Java, J2EE, .Net

Database: MS SQL Server 7.0/, Oracle 11g, MS Access

Tools: Visual Studio2008,In-design, Confidential Visio, Visual Studio 6.0,Flash,Photoshop,Tomcat

Java Technologies: Java, Servlets, JSP, JavaScript, J2EE

WORK EXPERIENCE:

Sr.SalesForce Developer

Confidential, San Francisco, CA

Responsibilities:

• Worked on various Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
• Used Sandbox for testing and migrated the code to the deployment instance after testing.
• Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects.
• Good experience in Service cloud.
• Used ANT script for manual deployments and also used Jenkins for automated deployment.
• Defined lookup and master - detail relationships on the objects and created Junction objects.
• Developed custom objects, fields, tabs, formulas, validation rules and workflows rules to update the customized fields or send email alerts based on business needs.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visualforce pages as user interface.
• Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.
• Wrote SOQL queries and test cases and obtained more than 92% code coverage.
• Deployed the code from sandbox to production and was part of release activities and UAT
• Good Experience using JIRA and GITHUB through Gearset.
• Worked on integration of two instances using Apex REST API call-outs and parsed JSON responses provided by third-party systems connected via REST inside Apex Classes.
• Designed and deployed Custom tabs, validation rules, Assignment Rules, Approval Processes and Auto-Response for Automating business logic.
• Strong knowledge of UI and user experience.
• Experience with Inbound and Outbound Integration of salesforce with external systems by developing custom Apex SOAP, RESTful classes for inbound class and written Apex callout for invoking outbound applications.
• Created page layouts, search layouts to organize the fields in record detail and edit pages.
• Experience in Force.com, Apex Classes, Apex triggers, Visual Force, Batch Apex, Integration, REST, SOAP based Web Services, Force.com API, SOQL and SOSL, Salesforce AppExchange and JAVA on demand.
• Customized existing Visualforce to align with salesforce new Lightning UI experience.
• Created various Scheduled and Batch apex jobs based on the business requirement

Sr.Salesforce Developer/ Administrator

Confidential, McLean, VA

Responsibilities:

• Worked on various Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
• Created new custom objects and relationships between objects to better suit the organization's business needs.
• Worked on building Applications visually with Lightning App Builder.
• Developed re - usable UI components with Lightning Component Framework.
• Worked on Account and Contact Management, Opportunity Management, Contract Management, Product Management, Price Books, Asset Management, Territory Management, Security, Roles and Hierarchy.
• Involved in configuring the case management of service cloud.
• Experience on Lightning Migration.
• Integrated Salesforce Applications with Informatica using REST/SOAP web service APIs.
• Data migration projects using Data Loader tool.
• Designed and configured journeys using activities within the Journey Builder and launched in the production after thorough testing.
• Involved in the Web Services Integration to connect with the different Applications
• Created Lightning Components, added CSS and Design Parameters which improves performance
• Enabled Aura Framework and added Aura Attributes/Handlers for Events / Logic & Interactions
• Developed lightning Application using custom and standard lightning components, followed salesforce lightning design system, Styling using CSS.
• Experience using GIT and JIRA.
• Created workflow rules and defined related tasks, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates .Used Apex sharing for attachments with the email-to-case, Web to case accessible only to specific group of users.
• Integrated Apex with External services in JAVA using Rest API.
• Used Lightning Connect to integrate data from an External data source without duplicating any data into Salesforce.
• Worked on APEX programming with Java Script in Eclipse IDE 3.4.
• Experience in programming related to Campaign Management.
• Deployment of code from sandbox to production using Force.com IDE tool
• Document specifications and programming instructions for recurring and complex campaigns
• Assisted my project manager and performed a major role on the implementations on Salesforce.com.
• Develop end-to-end solutions for complex nurture campaigns (with potential optimization testing) to deliver personalized customer communications (social & email)
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Worked on Force.com Integrations with Oracle Database and Peoples soft using SOAP API via Enterprise Service bus acting as a virtual middleware security to consume or produce the web service's on salesforce side to handle Order Management system from SFDC to Oracle database.
• Worked with Dynamic Apex to access Objects and Field values based on user inputs, execute dynamic SOQL.
• Being the Administrator in the organization Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.
• Used Sandbox for testing and migrated the code to the deployment instance after testing.
• Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.

Environment: Saleforce.com platform, Service Cloud, Apex Classes and Triggers, Validation rules, Apex Language, Apex Scheduler, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Dataloader, Reports, Custom Objects, Reports, Users Roles and Profiles, ANT, Custom Tabs, Integration, Oracle Database, Soap API, Lookup and Maser Details Page, Email Services, Security Controls, HTML, Java Script, Java, Web Services, Sandbox, Informatica, Eclipse IDE Plug-in.

Sr.Salesforce Developer/ Administrator

Confidential, Mechanisburg, PA

Responsibilities:

• Interacting with various business teams to gather the requirements for CRM implementation.
• Worked on various Salesforce.com Standard Objects including Accounts, Contacts, opportunities, Reports, Dashboards.
• Serve as a marketing product expert and administrator of SFMC processes (manage subscriber - level data).
• Contribute actively to peer review to ensure maintainable, precise, and efficient codebase
• Deploy web applications to cloud hosing services.
• Implemented and configured Workflow rules, email templates, time triggered workflows resulting into effective web to lead communication with customers and partner's hotels.
• Developed Visualforce Pages, Apex classes, Apex components and Apex triggers for various functional needs in the application.
• Working experience with Flash, InDesign, Photoshop, HTML5/CSS3/jQuery.
• Document specifications and programming for recurring campaigns
• Built data using Marketing cloud such as Exact Target.
• Implemented security settings and configured permission sets and profiles.
• Created Test Classes and used SOQL queries based upon the requirements.
• Involved in user setup and profile assignment based on the organization hierarchy.
• Coordinated with offshore technical team members at different locations.
• Identifies areas of improvement and makes actionable recommendations to increase operational efficiency and user adoption of Email Marketing services.
• Created master-detail & lookup relationships among the objects to link and reuse the information by the users.
• Configured profile-based IP address, organization wide IP based restrictions and profile based login-hour restrictions.
• Worked and Developed Custom portals, partner portal.
• Worked on Marketing Cloud such as on Exact Target.
• Handled the construction of client objects for SOAP based Web Service Call outs made to external legacy sytems and generated VF pages to display returned data.
• Developed field level security to limit the access to certain fields and record level security access through organization wide defaults.
• Developed Applications related to Web.
• Deployed to SIT, UAT sandboxes and production using change sets.
• Working on Release Management, Case Management, and Deployments.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com sObjects. Used it to read, extract, and load data from comma separated values (CSV) files..
• Interacted with the Salesforce.com premium tech support team on regular basis.
• Implemented Service Cloud including: Service Console, Customer Portal & Communities, Case Feed, Knowledge Base and Entitlements.
• Worked on Integration to update account details from salesforce to Zuora using SOAP.
• Worked on setting up and implementing live agent and service console.
• Good knowledge on Email Automation.
• Used Eclipse, ANT and change sets for deployment.
• Implemented the requirements on Salesforce.com platform and Force.com IDE plug-in using Eclipse.

Environment: Salesforce.com CRM, Custom objects, custom tabs, Users, Roles and Profiles, Validation rules Visualforce Pages, SOQL, Apex components and Apex triggers, Apex classes, visual force pages, workflow, approval process, sandbox, chatter, CSS, security controls, App Exchange,, Zuora Managed Package, web services like SOAP and REST API, Sandbox, ANT, Eclipse IDE Plug-in.

Sr. Salesforce Developer

Confidential, Redmond, WA

Responsibilities:

• Worked on various Salesforce.com Standard Objects including Accounts, Contacts, opportunities, Reports, Dashboards.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Developed various Custom Objects, Formula fields, Master - Detail, Lookup relationships, Tabs, validation rules according to the business requirements.
• Implemented REST Endpoint Apex classes for inbound web services and Middlewear ESB for outbound integration with External systems.
• Created various Profiles, Roles, and Page Layouts and Configured the Permissions based on the organization hierarchy requirements.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Imported data in excel sheets to salesforce using data loader.
• Performed Data backup and data cleansing on regular basis to remove any duplicates records.
• Implemented custom Cascading Style Sheets (CSS) for Visual force pages.
• Responsible for setting up web services integrations.
• Implementation support services at various SDLC stages like custom development and production support.
• Implemented security settings and configured permission sets and profiles.
• Used Sandbox for testing and Eclipse and Deployment Chain Set for code deployment and worked with SVN.
• Extensively worked on the UI using HTML, JSP, CSS and Javascript.
• Implemented Pick lists, Dependent Pick lists to customize the objects. Created email templates and inbound emails using Visual Force for clients and customers.
• Developed Custom app on salesforce.com platform to enable the sales and marketing team personnel to easily access and share the data.
• Enabled Chatter for the Organization to effectively communicate among the users in the Organization.
• Developed several Custom Reports & Dashboards to better assist managers and also report folder to provide report accessibility to appropriate personnel.
• Developed in-house project 'Employee Search Portal" in spring framework, used hibernate to access backend(SQL), used AJAX to display dynamic data on webpages.

Environment: Salesforce.com CRM, Apex classes, visual force pages, Workflow, approval process, chatter, CSS, security controls, Dataloader, SOQL, SOSL, App Exchange, sandbox, HTML, CSS, Sandbox, SOAP, REST, Inside sales telephonic plug-in, Doc E-sign, Java, J2EE(JSP, Java beans, DAO), Hibernate, AJAX.

Java Developer

Confidential, IN

Responsibilities:

• Redesigned the web applications by replacing the Custom MVC framework with the Spring MVC module.
• Used spring framework for dependency injection with the help of Configuration files.
• Designed the Front - end Screens using JSP, Servlets, HTML and JavaScript.
• Implemented Ajax in web pages to make Asynchronous request to the server.
• Wrote SQL queries and PL/SQL procedures for JDBC.
• Involved in coding DAO layer using Hibernate to access the Oracle database.
• Tested Web Services using SOAPUI tool as a part of unit-testing.
• Used JMS for Asynchronous communication between the applications.
• Developed various test cases and performance unit testing using JUnit.
• Developed Ant build scripts, created WAR files and deployed in JBoss application server.
• Spring 2.0, JSP 2.0, Servlets 2.4, JDK1.5, Oracle9i, AJAX, Java Script, Hibernate, JBoss, Log4j, ANT, HTML, XML, CSS, CVS, JUnit, Eclipse, SOAP, WSDL, Web Services, SQL, PL/SQL, JMS, Eclipse, Windows XP.