Director, Supply/Demand Balance Resume Richmond, VA - Hire IT People

SUMMARY:

Experienced and effective leader with extensive supply chain and quality management expertise. Proven ability to improve business processes by executing strategic initiatives. Skilled in operations management, cost analysis, productivity improvement, and and development. Adept in management strategies that optimize efficiency and operational effectiveness.

CORE COMPETENCIES INCLUDE:

Supply chain management Operations planning Process improvement
Quality systems (ISO) ERP systems Project management

PROFESSIONAL EXPERIENCE:

Confidential, Richmond, VA

Director, Supply/Demand Balance

Responsibilities:

Managed demand and supply planning processes, to balance supply and demand at asset and business unit levels; communicated business plan updates in executive meetings
Coordinated S&OP processes across sales, operations, and executive stakeholders, for efficient monthly update to operating plans
Demonstrated expertise and communication skills in process diagnostics and improvement projects with multiple divisions across the company

Manager, Material Master Data Team

Confidential

Responsibilities:

Managed processes to create, compile, and manage data in enterprise systems
Mentored coordinators with tools and process documentation, to improve process performance
Coordinated process flows to maintain and improve service delivery among manufacturing, logistics, and customer service stakeholders

Site Lead

Confidential

Responsibilities:

Managed internal audits across management and functional areas, covering sourcing, logistics, customer service, production planning, inventory management
Edited process documentation, division Quality manual, and preventive and corrective actions
Served as Management representative for Sr. Leadership facing external audits
Led customer satisfaction teams, focused on order fulfillment, logistics, continual improvement, and effectiveness of preventive and corrective actions
Implemented cost metrics for $25M monthly spend; verified savings results across categories
Implemented order fulfillment metrics; verified and interpreted data from Enterprise database
Taught supply chain and quality management workshops to stakeholders across the division and company; developed for multiple divisions and operating sites
Delivered workshops to increase ISO program awareness; stakeholders’ understanding improved from 2.5 to 4.5, on a scale of 5.0, using a classroom survey of 50 participants

Confidential, Chicago, IL

Manager, Demand / Supply Management

Responsibilities:

Modeled demand, supply, and capacity balance, in paperboard mill manufacturing system
Managed order fulfillment metrics and reporting, with cost reduction and optimization projects
Coordinated logistics service improvements, with demand, supply and inventory planning

Confidential, Atlanta, GA

Production Planner and Senior Customer Service Representative

Responsibilities:

Process owner for Demand Planning, Production Planning, MRP, Master Data, and Sales and Operations Planning, for ERP implementation projects (Enterprise Resource Planning, SAP)
Supported domestic and export logistics for warehouses, cross docking, and ocean port terminals, auditing inventory accuracy, improving operations and customer focus
Forest land and timber management consulting services for private landowners
Wrote land management stewardship plans for private landowners
Managed bookkeeping, cost analysis, and productivity improvements for small business

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Director, Supply/demand Balance Resume

Richmond, VA

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