SUMMARY:

• 7.2 years of extensive experience on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Advanced Scheduler, forecasting, Attendance and Kronos Workforce Central upgrade. proficient with SDLC methodologies: Agile o Waterfall Advanced understanding and experience with Kronos v6.0 - v8.0 WFC products. Also, experience in Implementing & configuring of Workforce Timekeeper, Accruals, Advance Scheduler, Leave & Attendance, Analytics and Device Collection Manager (4500 and 9000 (Intouch) Terminals), Workforce Connect 6.0 and WIM (Workforce Integration Manager).
• Experience in upgradation from 6.2 to 6.3, 6.3 to 7.0 and 7.0 to 8.0 in Kronos module.
• Expertise with Time Card Management, Employee Accrual Maintenance, LOA(Leave of Absence), Security Access and Process profiles for Managers and Integration of Kronos with Oracle HR system.
• Experience on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Leave, Attendance, Advanced Scheduler and Forecaster.
• Provided many creative systematic solutions to client HCM payroll constraints or labor costing challenges and industry experience including manufacturing and retail.
• Having knowledge and hands on experience with Workforce Connect, Workforce Integration Manager (WIM) and Process Manager.
• Create and manage project files to provide historical reference for the retention, protection, retrieval, and transfer of records.
• Strong background in the translating business requirements into system language utilizing verbal acuity and technical proficiencies.
• Worked as Kronos ERP Analyst, developing Kronos Project Design Documents for various modules like WFC, Absence Management and Attendance Management.
• Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a data analysis methodology for application functionality designs.
• Gathered user requirements from clients and facilitate information to our QA team to ensure that test plans are composed and executed properly.
• Highly knowledgeable in Kronos support, Labor management, business analysis, documentation, software configuration, scenario testing and deployment (including change management) as well as implementing, upgrading, and maintaining Kronos with vast experience in Kronos configuration and support.
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle; used agile methodology in implementing the necessary changes in the Kronos Work Force Central.
• Install, support and configure Kronos applications to include Workforce Central Scheduler for Healthcare and Optimized Scheduler, Workforce Central Timekeeper.
• Involved in setting up Attendance policies, Discipline levels and employee interaction with policies.
• Involved in using Record Retention Policies for setup & maintenance, using setup data manager for migration between two instances.
• Expertise knowledge of the product with various configurations and Pay Rules, System Settings and tuning, Pay Rules and work rules configuration, Hyperfind Queries, configuration and performance tuning, Creating and troubleshooting Genies, Event Manager, Crystal Reports, Pay Codes, Holiday Credit Rules and Workforce Schedule Editor.
• Extensively worked on Data Integration tools like Connect & WIM and versed in Integration of systems between HRMS and various HCM Payroll systems.
• Experience in the development of Business Process model, end user training, and documentation in the HR modules.
• Experience implementing and supporting Kronos Workforce Central solutions, especially the modules/capabilities associated with Time and Attendance (T&A).
• Hands on experience in working in an HRIS or HRIT environment with linked HR, Payroll and T&A solutions

TECHNICAL SKILLS:

Kronos skills: Labor Levels, Labor Accounts, Pay Codes, Work Rules, Holiday & Overtime, Access Profiles, Display Profiles, Accruals

Workforce management Tools: Kronos (Kronos 7.0 - 8.0 WFC) Kronos Version Navigator Workforce Timekeeper, Leave, Activities, Mobile and Tablets

Methodologies: SDLC, Waterfall model, V-model, Agile-Scrum, SWOT

Technologies: XPATH, CSS, JavaScript, HTML, REST, XML, Bootstrap, Kronos

Tracking tools: Jira, Application Lifecycle Management (ALM)

PROFESSIONAL EXPERIENCE:

Sr. Kronos Functional Consultant

Confidential, Oregon

Responsibilities:

• Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses in an effort to align information technology solutions with business initiatives.
• I worked on implementing all building blocks of the Workforce Time& Attendance module as well configure the web server and app servers for the Kronos environment.
• Lead Kronos upgradation project, Kronos 7.0 to Kronos 8.0 cloud solution created business case/project plan, created documentation for existing processes/reports/interfaces.
• Responsible for Implementation, Upgradation, Configuration and Customization of WFC, WIM (Workforce Integration Manager) and the whole Kronos Module.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
• Responsible for all functional and technical support of Kronos software including current live products (Kronos Workforce Timekeeper and HR/Payroll)
• Performed upgrade to KRONOS WFC solution and added our consumer division also upgrade to KRONOS WFC V8.0 to include attendance and leave modules.
• Provide advanced functional support and system analysis for installed Kronos applications.
• Performed parallel and end to end testing to validate configuration processes for HR, payroll, and benefits transactions.
• Managed changes to the schedule to ensure all employees are registered and ready to use a time clock.
• Implemented Global Time of Request GTOR for InTouch / 4500-time clocks.
• Troubleshot and solved all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper.
• Involved in the production support activities for Kronos application in Time & attendance, Absence management and Accruals modules.
• Configure, maintain and troubleshoot Labor scheduling and pay rules functionality in timekeeper.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
• Maintain the flow of data between WDM and Workforce Central.
• Provided Subject Matter Expertise and Kronos Work Force Central (WFC) Application Support for Basic and Advanced Scheduler, Timekeeping, Payroll, Human Resources, Analytics, Attendance.
• Developed error reporting, escalation, and management processes for test execution, generate test data for each testing stage for Payroll, Recruiting, workforce management and Benefits and other applications in use.
• Configuration and Deployment of Kronos 4500 Biometric & InTouch 9000 clocks.
• Performed software upgrades to KRONOS multiple time clocks and maintained KRONOS pay rules, codes, work rules, wage profiles, Labor levels, schedules and shifts as required by HR/PR.
• Analyze results using statistical data from SAP, Retail Enterprise, and JDA to provide ongoing reports.
• Configured moderate to complex Kronos Pay rules, Work rules, Access profiles, Self Service, Widgets, Delegation, Hyper- finds, and basic Accruals in current Kronos application.
• Creates and maintains Workforce Integration Manager (WIM) interfaces for transfer of employee data.
• Conducted "train the trainer" workshops for division payroll staff one Kronos Time & Attendance System.
• Insured the successful transfer of data between Kronos timekeeper and in-house payroll system.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, Scheduler, and Analytics.
• Customizing pay rules and created new tailored work rules to fit each transfer scenario in production Support & Maintenance.
• Propose and implement a balancing process to confirm pay code/hours totals between Kronos and pay files created for process to reduce/eliminate errors in employee paycheck.
• Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
• Maintained time & attendance system, including pay codes, pay rule, work rules, and accruals.
• Worked on environment configurations necessary to successfully develop, deploy and maintain Kronos interfaces integrating, and Clocks like Kronos 4500.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, timekeeper, leave, attendance, WDM, WIM, scheduler, and analytics.
• Works with business users to define and analyze problems and align the most suitable technical, application or configuration solutions.
• Solicits, develops, documents and manages requirements and provides detailed design and business rules to support the requirements throughout the project life cycle up to and through change control.

Kronos Functional Consultant

Confidential, Charlotte, NC

Responsibilities:

• Created and modified configuration setup including but not limited to Access Profile, Pay rules, Scheduler and Advanced Scheduler.
• Configuration of Workforce Timekeeper Pay Rules, Accruals, Wage Profile, Schedule Rules and Adjustment Rule, per DSR, in Kronos WFC.
• Manages support for Analytics, Attendance, Advance Scheduling, Time Clocks, day to day operations and pay issues.
• Involved in planning and defining the system requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Developed and wrote/rewrote multiple Interfaces utilizing Kronos Workforce Integration Manager (WIM)
• Process and track time and attendance, leave requests, LOAs, LWOP, salary increases and bonus pay-outs.
• Gather Business Rules, Functional Requirements and Non-Functional requirements of HR department for implementation of Kronos (Timekeeper, Attendance, Accruals, Activities)
• Configuration of WIM with technical team to ensure business requirements are expressed into the LMS application and Provide support.
• Determine the how each building block impacts time or pay for a pay policy group and provide a copy of timecard data or a Rules Analysis report to validate successful configuration of pay rule.
• Involved with all the phases of software development life cycle (SDLC) methodologies throughout the project life cycle; used agile methodology in implementing the necessary change in the Kronos workforce central.
• Organized many Joint Application developments (JAD), Interviews, workshops and requirement elicitation sessions with end-user/clients/stake holders, testing teams and development teams.
• Detailed functional changes of each application are documented in Functional requirements document (FRD)
• Translation of database objects and reports between Microsoft T-SQL and Oracle PL/SQL, and conversion of Access databases into RDBMS.
• Interfacing with Business Users, Kronos Vendors and developers to provide support for Kronos Workforce.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos system best practices.
• Performed requirements modeling and developed the analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile.
• Supported many employees including Timekeepers (Manager) and employees with Advanced Scheduler access.
• Performed the Impact Analysis for each Enhancement from Workforce Management with a thorough UAT plan and deployment to production
• Implemented and configured Kronos scheduler, accruals and attendance modules and advanced scheduler for employees of sites to reduce unnecessary costs of manual processing and possible employee relation's issue when schedule is not processed properly by the manager.
• Worked and analyzed the complete functionality of Peoplesoft to suggest Recommendation and assist the technical team for Data conversation activities from Peoplesoft to Kronos Payroll System.
• Created reports of the data conversion activities from Peoplesoft to Kronos and help to set up complete Kronos system.
• Supported Workforce Analytics environment, applying any updates to servers, troubleshooting technical issues that included data inconsistencies within reports or failures.
• Involved in planning and defining the system requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.

Kronos Consultant

Confidential, NY

Responsibilities:

• Deploy different versions of interfaces through the Workforce Integration Manager (WIM) Tool. Performed analysis for developing Time Attendance/Payroll system, subsequent migration from MS Excel to automated system.
• Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
• Strong knowledge of integrating various data source to Kronos application. Supporting the Kronos Product, resolving the issues raised by client and providing proper solution. Configuration of Connect Interface for import and exporting of employee and hours information.
• Building, testing and maintenance of Kronos 4500 full wireless Time clocks. Configuration and maintenance of Data Collection Manager (DCM) for communication with over 250 Kronos wireless clocks. Administration and desktop support for all aspects of Workforce Central. Applied Kronos service packs from 6, evaluating and making all necessary modifications to custom
• Written Kronos programs and files to ensure compatibility with new releases/service packs to bring Kronos up to date with current release. Have fixed major issues with Employee missing accruals, accrual mismatch and Carryover balances by providing the data fixes.
• Responsible for generating multiple row of shift differentials on Kronos Database to manage healthcare system of HHS U.S. As a Kronos Analyst, I worked on implementing all building blocks of the Workforce
• Time and Attendance module as well configures the web server and app servers for the Kronos environment. Upgrade Custom reports and WIM interfaces to Kronos 6.0. Responsible for all functional and technical support of Kronos. ERP software including current live products Kronos Workforce Time keeper and HR/Payroll.
• Customized pay rules and created new tailored work rules to fit each transfer scenario in production
• Support & Maintenance. Have configured accruals setup from Holiday setup to Accrual Plans in a Multi org Environment. Worked through the entire System Development Life Cycle (SDLC) starting from the proposal to the implementation of the system.
• Created AGILE user stories, and acceptance criteria based on the customer's needs, and prioritize the product backlog based on the roadmap established by the product manager. Created Pay Rules, Pay Codes, work rules, scheduler and Accruals to reflect company policies and had evaluated QA / data conversion MS-SQL for logic problems. Automated key testing scripts via tems.
• Worked on the Maintenance and implementations of Time Clocks along with new and existing Kronos systems and software including Teletime. Assign user roles and security within the system as requested by Business Analysts.

Business Analyst

Confidential, Buffalo, NY

Responsibilities:

• Identified the areas for improvement by reviewing and analyzing the existing portfolio management process.
• Assisted other business analysts in performing feasibility and complexity analysis to identify the technically feasible functionalities and determine the level of effort (LOE) needed to build each of them.
• Documented the Business Requirements, Functional Requirements and Non-Functional Requirements.
• Collaborated with stakeholders like product owners to write up and prioritize documents like user stories for product backlogs.
• Assisted SCRUM Masters in facilitating daily SCRUM meetings, Sprint planning, review and retrospective meetings.
• Prepared and documented sprint backlogs to identify and monitor the activities performed in the time boxes.
• Assisted the Scrum Master to prepare and monitor burn-down charts for the successful completion of tasks within the time-boxes.
• Wrote SQL statements to extract data from the tables to validate data flow
• Gained expertise on Change Management by performing Impact Analysis for Change Requests obtained during Scope creep.
• Thorough understanding of Software Development Life Cycle (SDLC), and hands-on experience with the waterfall model.
• Used Test Director Application for automated testing. Coordinated with the test team to check the weekly status and report the same to the project manager.
• Worked closely with the QA team in defining defects and planning necessary test cases for resolving the defects within the given time box.
• Assisted with user acceptance testing of system (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.