PROFESSIONAL SUMMARY:

• Dynamic IT professional with 13+ years of experience and proven track record of solutioning, designing and driving various products & projects from Ideation to MVP & MMP launches.
• Expertise in cloud technologies and SaaS solutions based on AWS, Microsoft Azure.
• Experience in designing solutions for highly scalable, available digital and next generation Conversational commerce solutions and AI/ML systems.
• Technical and function writing on business Case documents: gather, organize, analyse, and quantify data about stakeholder needs and requirements, Perform CBA, Vendor assessments and feasibility studies of implementing mid - level to large scale projects or enterprise business solutions.
• Analyse data points & conduct data science studies on large datasets, Defined KPI’s for building actionable insights in Tableau, MS Power BI
• Evaluate and perform functional research and analysis on B2B and B2C integrations, Consumer facing digital sales and marketing applications. Presented analysis findings in factual and graphical reports to CIOs, VP’s and Directors
• Effectively translated customer needs to actionable and time boxed features and stories. Manage product roadmap and take accountability to deliver product and program increment in each sprint.
• Managed the product backlog of multiple initiatives and programs, moderate PI Planning session with 13 Cross functional teams to establish a common goal to launch Pilot version in 3 Months.
• Engaged 48 marketplace providers, 5 Aggregators in 27 Countries to reach target of incremental sales on marketplaces and build live insights of ecommerce and 3rd party sales channels.

AREAS OF EXPERTISE:

• QSR & Retail Technologies
• Digital Sales & Marketing
• In store Executions
• Loyalty & Trade Promotions
• Delivery & Dispatch
• Supply Chain and Logistics
• Convenience Strategies
• Campaign Management
• Agile/SCRUM/XP/SDLC
• B2B, B2C Integrations
• Cloud Solutions, SaaS, PaaS, EDI and API Integrations
• Data Mining, Data Science
• Predictive Analytics
• Decision Modelling
• Vendor Management
• Vendor Scoring Model
• Stakeholder Management

TECHNOLOGY STACK:

Design & Modelling: UML(Use Cases, Class Diagrams, Sequence Diagrams),iRISE,HTML5, Adobe Livecycle Designer ES 8.X, 9.X, Adobe Photoshop, MS VISIO, Lucidcharts, MS Web Expression, Dreamweaver, Coogle, Bot Society, writer Duet, Tableau Desktop, OBIEE, Siebel CRM, Supply Chain Guru, Alexa, AI&VR Chat Bots

Application Environments: Java, J2EE, IBM Mainframes, .NET, SAP EP 7.0, SAP R3, SAP BODS 4.x, Adobe Document Services, Adobe Live Cycle Designer, Web Services, XML/XSD.HTML, Salesforce CRM, Teradata, IBM DB2, Oracle 11,10G,Apache Spark, Hive, Cassandra, Reltio, Adobe Campaigns, Adobe Experience Manager, MS SQL Server, My SQL, Data.Com, SPLUNK, iRISE, Dreamweaver 9.0, Qlik View, Toad, ERWIN, Web Expression, PC Miler, JIRA, TFS, MS Azure, N-Servicebus, Rabbit MQ, Accenture CAS, R-Studio, AWS EC2, Node JS Lambda, DynamoDB, Postman, OK HTTP, Snap Logi c

PROJECT EXPERIENCE:

Confidential, Milford, CT

Digital Product Owner

Responsibilities:

• Prioritize and developed an MVP and MMP for Subway Digital App and ecommerce platforms
• PI planning and Roadmap the deliverables for Pilot and MMP launching of Mobile App, Integration platform
• Solution and designed geo fencing and location tracking capabilities in Mobile App Alpha release
• Design and built Alexa skills for Reordering and Other Conversational commerce channels with ability to order and manage loyalty
• Built abilities for real time synchronization of global menu data on AWS (Amazon EC2. S3, DynamoDB)
• Defined and designed solution for Menu Syndication and 3P Order Integrations
• Represent in Scrum of Scrums, feature showcase sessions to stake holders, CIO and EVPs
• Provide business solutions and ROM, Estimations to Account Managers and executive sponsors

Environment: Agile, Node JS, AWS Lambdas, Restful API, Dynamo DB, Apache Spark, EC2, erwin Data Modeler, Postman Pro, OK HTTP, JIRA, MS TFS, Tableau Desktop.

Confidential, Novi, MI

Digital Product Owner

Responsibilities:

• Facilitate user journey and story boarding sessions with Business owners Confidential & Confidential Consumer Goods, a Large Pizza Chain client and clients from Automobile and Airline Industries
• Requirement Gathering & Reviews with stake holders, groom Feature - Epic - User Story in TFS
• Determine data points, KPIs for dashboards on Heat maps, Critical Lanes, premium freight payments in enterprise dashboards
• Gathered requirements for payment gateways to ensure shippers pay freight bills on time—right amount they owe, integration with third-party freight bill audit and payment service providers.
• Geo fence and geo tagging of last mile delivery service, design solution architecture and implementations.
• Integrate Dock monitors to Transportation Management Systems and Freight Visibility applications.
• Knowledge Transition and Business User Demo of sprint release to stakeholders & Support Teams.

Environment: Agile, .NET, Angular JS, Octopus, Supply Chain Guru (LLamasoft), Rabbit MQ, Remedy ITSM, SQL Server, Matilion Rest APIs, EDI X12,Fourkites, PeopleNet, Teletrac Navman, JDA, MS TFS, Tableau Desktop.

Confidential, Richmond, VA

Product Owner

Responsibilities:

• Involved in stake holder meetings to understand the business needs & system requirements
• Played active role in solution team, performed market research activities on POG, POS systems
• Facilitate user story board sessions, JAD session for Requirement gathering & analysis
• Involved in the pilot run test group to test the application and gather feedback from FSF users
• Define and Design clusters for Scan Data using Spark and MangoDB
• Define detailed strategic KPI’s, Forecasting Opportunities & High Impact Selling initiatives
• Maintained FS documents for Category Analytics & Data Integration with Sales & Finance systems
• Responsible for design, test, implementation & support for TPE business processes in CAS
• Build dashboards in Tableau for detailed/summarized business insights to stake holders & users

Environment: Accenture CAS, Trade Promotions Execution, Apache Spark, R Studio, SQL Server 2014, Cyber Fusion, MS Visio, iRISE studio/iDOC Reader, SQL server SSRS, Tableau 9.1, Microsoft power BI, Sales EDGE 2.x, Service Now, TFS

Confidential, Richmond, VA

Sr. Business Analyst

Responsibilities:

• Draft the BRD, FSD for the rewrite Desktop to Mobile and conduct stake holder meetings
• Design and prototype new HTML5 web/mobile layout. Detailed AS-IS and TO-BE model
• Defined custom reports of sales, incentives & trade promotions to Wholesalers & Retailers based on POS data
• Worked with the V&V team for Functional testing of Ecommerce functions and transactions
• Responsible for implement, follow norms set by DGO to protect data at all times by approved controls and authentications. Report Daily Metrics and Project support status to IS and Business stake holders
• The remediation of SAP interfaces and re-designs in HTML5, .NET, Understand the existing logic while accommodating new changes were crucial tasks handled responsibly.

Confidential, Richmond, VA

Business Analyst

Responsibilities:

• Requirements Gathering and elicitation, conducted Gap analysis to identify the changes and enhancements on current system to accommodate the changes
• Create & Update the business process documents & align Test scripts as per the BRD for coverage
• Moderate Scrum Meetings, Weekly meeting with Business to track project progress, milestone s
• Change Management Lead for Agile deliverables, Archive release footprints for Audit
• Responsible for SOX complaint implementations and consider established data governance rules in MDM
• Have moderated standup meetings (KAN-BAN), Back-Log prioritization meetings with all stake holders. Build weekly promotion reports, Region/Territory trade payment reports to stake holders
• Facilitated workshops and to IS teams, Business Users, Wholesales & Supply chain distributors for demonstrating the entire functionality of the product enhancements

Confidential, New York

Sr. System Analyst

Responsibilities:

• Requirements gathering & elicitation, Estimation, Impact analysis of CRs & minor enhancements
• Performing onsite coordinator duties, regularly interaction with clients & stake holders
• Lead team of business analysts involved in the project and assisted them in understanding the functional requirements and its implementation
• Moderate weekly meetings with Line of Business for deciding the Policies and Procedures to be followed while implementing policy/premium and commission, compensation to the agents
• Identified and clearly defined functional issues and supported IT development staff throughout the design, development, unit testing, and implementation phases of the SDLC
• Involved and supported the QA team in fixing up the open defects by working with the current business processors and developers

Confidential, Richmond, VA

Business System Analyst

Responsibilities:

• Developed interactive forms in ADOBE Live cycle designer and portal object modeling using
• Attended business meeting with Legal and Sales Support teams of PMUSA for requirements and Estimations
• Involved in Requirement elicitation process, provide use cases for development team
• Coordinating Off-shore and Onsite teams during development, SIT and UAT phases
• SAP CRM - TM1/DB2 remediation activities and validate new data model for upgrade
• Define Data needs to browse from databases for data analysis and data quality check
• Form validation rules programming using Adobe Java Scripting and Inbuilt validation rules
• Developed, Designed PF system integration with eDoc & SE II. Elicited system level requirements
• Involved in MDB design and master data verification and validation activities (Data Quality)
• Deployment Verification and Validation & Support Supply chain (B2B, B2C) Field users on demand

Confidential, Danbury, CT

Systems Analyst

Responsibilities:

• Conducted feasibility study for implementing a new features on ESS products
• Worked in an Agile Team (SDLC) which is based on iterative and incremental development
• Data analysis reports for providing quality score cards to DGO and DQPM teams
• Implemented Data De-duping software to maintain the data consistency in EDW and ODS
• Was responsible for the Merge and Purge of SIEBEL CRM repository and generate ad-hoc reports
• Involved in production support, analyzed issues and communicated with the development team
• Implemented Change Management; Documented requirements associated with Change Requests
• Facilitated User Acceptance Testing (UAT) by setting up test data and co-ordinate signoff process

Confidential, Norwalk, CT

Sr. Software Engineer

Responsibilities:

• Participate in requirement gathering sessions, Interviews with business sponsors, users for eliciting requirements
• Created BRDs, FRDs based on requirements gathered from product owners, end users
• Created requirement traceability matrix, design document, test scenarios for developers & QAs
• Create use cases and process flow to validate the requirements using UML, Process models
• Create Monthly OPS reports and participated in team meetings with the business sponsor and other stakeholders to discuss the status of the project and the milestones achieved and resolve roadblocks.
• Create UAT Test Scenarios and load test scripts into Quality Center