SUMMARY:

• Nearly 8 years of working as Salesforce Developer.
• Been involved in multiple sales cloud and service cloud implementations.
• Working experience in identifying, planning and implementing new SFDC features and functions to meet the business requirements.
• Expert in building components with Lightning Experience in Aura Framework
• Dedicated team member with strong, presentation and customer relationship skills.

TECHNICAL SKILLS:

Project Methodology: Waterfall, Agile.

Programming Language: C, C++, Java, Python, APEX

Web Development: HTML, CSS, JSP, Visual Force.

Scripting Languages: Java Script, Angular JavaScript.

DBMS: MySQL, SOQL, and SOSL.

SFDC Technologies: Sales and Service Clouds, User Management, Web Sphere Cast Iron Cloud, Integration, Data Loader, Eclipse, Force.com IDE, SFDC Mobile, Architecture, Lightning/Aura Framework

Operating System: Linux/Unix MS - Windows.

Java IDE: Eclipse, NetBeans.

PROFESSIONAL EXPERIENCE:

Confidential, Washington D.C.

Salesforce Architect

Responsibilities:

• Performed Business requirement analysis and data modelling sessions.
• Developed on Unified CRM Connector for implementing automation based on the cases received.
• Developed on Web Sphere Cast Iron Cloud Integration in which Cast Iron acquires XML signature, contracts and updates to salesforce.
• Used web to case for creating a case record and assign to the designated department based on the subject of query.
• Developed extensively on Account, Contact, Case and Lead Objects for Layouts and validation rules.
• Created user Roles and Profiles, security controls.
• Used Lead management for creating lead from web i.e. web to lead, lead assignment, auto response, lead mapping to the existing object.
• Developed with automated workflows for creating account, contact and opportunity from lead.
• Performed debugging and fixed issues in case flows.
• Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.
• Developed with Apex Data types, Variables, Expressions, Assignment statements, Conditional statements, Loops, SOSL, SOQL queries, control and Exception statements to invoke Apex triggers
• Created Apex Trigger to count the Open task on Lead Object.
• Created Visual Force Pages as per user Requirement.
• Developed Apex Classes with custom controller, controller extensions, for adding additional functionalities to existing Visual Force page.
• Developed component using Lightening Aura Framework which also include client-slide AngularJS .
• Developed with SOQL, SOSL, DML queries to fetch data from salesforce object model database.
• Debug Apex using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Developed with REST API for integrating the existing system to salesforce.
• Developed on Batch Apex and Scheduler to mass update records in production based on the business requirement.
• Developed with SQA team for developing test cases, test strategies and test plans and made a log record for code coverage.
• Used Case Management, used web to case tools for automating the issue solving process on the basis of the cause of issue, case assignment, case escalation rules based on criteria and actions, creation of tasks based on the cases.
• One Click Dialing feature for the agents solving the cases.
• Developed on Integration between Salesforce and Verizon Wireless Unified Contact Center Solutions.

Confidential, Los Angeles, CA

Lead Salesforce Developer

Responsibilities:

• Performed the role of Salesforce.com Administrator and Developer.
• Led discussions with the team about feasibility and effective way of leveraging Saleforce.com CRM features to best serve the purpose of the requirement.
• Developed Apex classes, controllers and controller extensions to retrieve the data of numbers of people attending the campaign and their contact information.
• Used Apex Data types, Variables, Expressions, Assignment statements, Conditional statements, Loops, SOSL, SOQL queries, control and Exception statements to invoke Apex triggers
• Developed with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Used Batch Apex to build an archiving solution that ran on a nightly basis, looking for records past a certain date and added them to the archive.
• Developed various Custom Objects, Reports, Tabs, Components and Visual force Pages and Controllers for different user profiles based on the need in the organization.
• Configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created page layouts, validation rules, email templates, workflows, approval processes and lead assignment rules as per the Business requirements.
• Creating and managing profiles, roles, visibility settings.
• Implemented and used Salesforce.com web services to transfer data.
• Implemented data migration using Informatica on demand and data loading using Data loader, import wizard.
• Used the sandbox for testing and migrated the code to the deployment instance thereafter.
• Performed user acceptance testing by conducting and leading Surveys.
• Provide training and support to users on how to login, access and effectively use the System.
• Deployed customization and configuration using Force.com IDE and Force.com Migration Tool

Confidential, Atlanta, GA

Salesforce Developer

Responsibilities:

• Financial Summary functionality: The ability for commercial finance users to evaluate a quotes cost, price and margins in multiple currencies which requires customizations and to assimilate the quoting process with their Financial Summary objects previously built in SFDC.
• In corporation of data elements from Cost Handbook specifically the ability to influence cost and price at the option level based on a sourcing region attribute and to display shopping cart cost/price with multiple currencies
• Adjustments to action buttons and columns on the Apttus pages defined by their CPQ Flow.
• Potential customizations when syncing Quote Line Items to Opportunity Product
• Adjustments to action buttons and columns on the Apttus pages defined by their CPQ Flow.

Confidential, New York, NY

Salesforce Developer/Admin

Responsibilities:

• Develop technical design using standard patterns and be able to communicate the same effectively to the team members.
• Analyze and identify gaps in functional/business requirement and effectively communicate that to both Business and Functional analysts on the same.
• Able to assess the impacts on technical design because of any changes in functional requirements.
• Able to perform independent code reviews and execute unit tests on modules developed by self and other junior team members on the project.