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Lead Business Systems Consultant Resume

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Wilmington, DE

SUMMARY:

  • 5+ years of qualified experience in IT Project related initiatives.
  • Currently highly motivated with 3+ years of experience as a Project Manager.
  • 2+ years of Experience as a seasoned Business, Systems, and Data Analyst.
  • Ability to understand data modeling, data analysis, GAP analysis, business analysis, systems analysis, risk analysis with experience in gathering business requirements and handling of requirements through various documentation formats such as SDS, SIP, BRD, and FRD.
  • Experience in Software/Project Development Life Cycle (SDLC/PDLC)
  • SME in various banking products: Credit Cards, Mortgages, Retail Store products (Checking, Saving, Money Market etc.)
  • Qualified in managing and mentoring resources to the best of my ability in a leadership role as a Project Manager.
  • Excellent written, and verbal communication skills.
  • Worked closely with 3rd party vendors, vendor management, and account management teams on multiple projects.
  • Worked within the PMO guidelines to embrace risk, aligned strategy, and organizational governance.
  • Consistently delivered projects on - time, within budget, and within scope.
  • Oversaw all aspects of project related activities.
  • Set deadlines, assigned responsibilities, monitored, and summarized progress of project to upper-management.
  • Assisted key stakeholders with the definition of project scope and objectives.
  • Worked within PCI, OCC, and Reg Compliance to up hold industry standards.

TECHNICAL SKILLS:

Programming: Java, JavaScript, HTML5, CSS, SQL, C++, .NET, API Framework (.XML/.JSON MQ Packets), Python

Applications: Adaptive Issuance Suite, Card Wizard, Microsoft Office Suite, Visual Studios, Visio, BlueJ, Eclipse, Android Studio

Access, Oracle, ASCII, DB2, EBCDIC, UTF: 8

Platforms: Encore, FIS ALS, FIS RM, TSYS(TS1/TS2) Microsoft, MAC, Android, IOS, Linux, Solaris

Networking: Ethernet, TCP/IP, VPN, LAN/WAN

CryptoKeys: Master Keys, RSA Public & Private Key Pairs, Transport key, Change Management Keys(CMK), Symmetric/As-symmetric keys.

RELEVANT WORK EXPERIENCE

Lead Business Systems Consultant

Confidential, Wilmington, DE

Responsibilities:

  • Worked with key stakeholders and executive upper-management through the PDLC/SDLC.
  • Able to take a project from different stages of the PDLC/SDLC from project ideation to project closure.
  • Ensured resource availability and allocations were satisfactory.
  • Monitored project deliverables and resources to help ensure project completion is on time and under budget.
  • Maintained PMO guidelines while working with the product portfolio manager aligning governance of project related tasks.
  • Developed a detailed level project plan to monitor and track progress.
  • Managed project change requests and offered alternative suggestions to help with any changes that may jeopardize project timelines.
  • Attended CAB(Change Approval Board) meetings to ensure change requests were approved through the proper channels.
  • Measured project performance using appropriate tools and techniques.
  • Escalated issues to upper-management as needed.
  • Worked with digital security and risk management teams to document system and business risks to help minimize project risk.
  • Managed project forecasting, spend to date, and remaining budget for reporting to stakeholders and upper-management.
  • Utilized Gnatt charts for reporting project timelines through excel, and microsoft project plan pro.
  • Worked closely with 3rd party/vendors through excellent verbal communication skills to help provide necessary information to complete SLA’s and contractual agreements required by business executives.
  • Helped stakeholders identify any GAP’s, risks, system constraints, and issues.
  • Maintained a Risk, Action, Issue, Decision (RAID) log throughout the life of the projects.
  • Created environmental checklists within UAT/BAT, SIT, PAT, and PROD to be completed prior to a successful production deployment date.
  • Created and managed a detailed production runbook which outlined tasks required to be competed on the nights of deployments.
  • Facilitated daily/weekly SCRUM meetings.
  • Assisted junior staff members in facilitating JAD sessions while involving Analysts, Architects, Developers, and Testers.
  • Worked within a Waterfall/Agile methodology to help deliver project deliverables.
  • Managed separate projects simultaneously while flawlessly executing projects on time and within budget.
  • Assisted in BAU(Business As Usual) project initiatives.
  • Delegated project tasks accordingly based on staff members individual strengths, skill sets, and experience level.
  • Attended executive management level conference calls, and s as required to maintain proficiency.
  • Developed spreadsheets, diagrams, and process maps to document business needs.
  • Performed other related duties as assigned.

Data Analyst/Business Analyst

Confidential, Boston, MA

Responsibilities:

  • Created data flow diagrams that can foreshadow relationships between different applications and platforms.
  • Created use-case scenarios for line of business to help identify GAP’s within customer experience and data quality.
  • Worked with data governance team to help maintain data quality and data integrity.
  • Ability to analyze and interpret raw data through data profiling for key stakeholders.
  • Created SQL queries to fetch and verify the data through Source and Target systems (Teradata).

IT Business/Data Analyst

Confidential, Cleveland, OH

Responsibilities:

  • Assisted in documentation of BRD’s, FRD’s, SDS, and SIP.
  • Worked closely with Project Manager to help facilitate SCRUM meetings
  • Worked well within an Agile environment.
  • Helped create product statement templates while working with the LOB to load and generate within an updated system environment.
  • Identified key data attributes that would be dynamic versus static data attributes.

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