PROFESSIONAL SUMMARY:

• Around 8 years of experience in development and implementation of customized software and web - based applications
• Experience in gathering, documenting and analyzing business requirements and worked on many project methodologies like Agile/Scrum and Waterfall.
• Hands on experience in writing, debugging, creating flowcharts, coding, and documenting programs and with Business Rule Engine, Business Process Management process for Pega Rules Process Commander (PRPC).
• Experience in defining class structure and hierarchy, based on Pega best practices and guardrails, configuring agents, connectors, data model, process flows, business logic definition, SLA, user interface Design and Case Management.
• Have knowledge on Pega Rules SQL Database.
• Proficient in Pega Implementation cycle, which includes PRPC deployment, development, testing, troubleshooting and migration.
• Expertise in Pega Implementation cycle including Business Process Modeling, Analysis, Designing, Development, Testing, and Deployment of BPM Applications.
• Experience in implementing the Activities, Flow Rules, Flow Actions, Libraries, Decision rules, Declarative Rules, Access Group and Access Roles, Summary Views, Report Definitions.
• Experience on PRPC construction and debugging tools such as Tracer, PLA, Clipboard, DB Trace and System Management Application (SMA).
• Experience in code packaging and deployment.
• Working knowledge on Pega OOTB integration.
• Involvement in investigating and execution performance tuning of PRPC applications using Clipboard, DB Tracer, PAL and Log Analyzer.
• Hands on experience in developing User Interface using Harness, sections, flow actions, data transform, declarative and decision rule types.
• Resolving complex technical design activity and connecting issues.
• Hands-on experience in writing Pega Codes.
• Experience on implementing the Integration features like REST, SOAP Connectors & Services, Email and SQL.
• Excellent communication skills and experience interfacing with clients to refine, test, and debug programs to meet business needs. Additional ability to occasionally interact with direct third-party partners for the achievement of business and technology initiatives.
• Engaging in Root Cause analysis of different system issues.
• Working experience in Pega Framework implementation experience, CPM and PCS
• Experience on PRPC construction and debugging tools such as Tracer, PLA and Clipboard.
• Experience of adhering to BPM/Pega PRPC design best practices and coding guardrails.
• Excellent customer management/resolution, problem solving, debugging skills and capable of quickly learning, effectively analyzes results and implement and delivering solutions as an individual and as part of a team.

TECHNICAL SKILLS:

BPM Tool: Pega PRPC 6.3, 7.1, 7.2 & 7.2.2

Languages: Java Script, JAVA, SQL

Distributed: EJB, Web Services

Internet Applications: JSP, J2EE, SOAP, REST

Frameworks: Pega CPM Framework, Pega PCS Framework

Web/Application: WebLogic, Tomcat

Scripting Languages: HTML, XML, JavaScript, CSS

Operating System: MS Window

Tools: SOAP UI

Database Apps: Oracle 11g

PROFESSIONAL EXPERIENCE:

Confidential, Teaneck, NJ

Pega Sr.Developer

Responsibilities:

• Interaction with Business users to understand Use Cases and requirements.
• Created High Level Class structure, Workflows and Rule sets in Pega PRPC.
• Involved in design and development of critical enhancements and mandates.
• Created Correspondence rules and SLA.
• Scrum meeting for daily task completion in order to provide solution in a timely manner.
• Continuous Collaboration with onshore as well as offshore developers on daily basis.
• Good knowledge in Reusability and Specialization in PRPC Case Management, Data management and UI.
• Configured work parties to send notifications using send simple email.
• Creating and maintaining Rules, Rule Sets and versions.
• Implemented critical work flows part of day-to-day business operations the workflows are crucial to success of the system, especially considering the volume.
• Created Process flows and Screen flows for the application.
• Configured Agents (Standard and Advanced) for background processing.
• Enchantments of the Existing Flows and Activities According to the Business Requirements.
• Participated in designing application security, which involves setting up Access groups, Access roles, Operators, Workbaskets and Work groups.
• Worked with various layouts (Dynamic, Repeating and Screen Layouts) to represent the data in structured format for user forms.
• Able to complete sprints and 15 minutes daily stand up scrums.
• Used RDB Method to create Database Connection and Created Web services using Connect SOAP.
• Involved in the SOAP Service for the Service Request and WSDL deployment.
• Worked with Clipboard and Tracer for troubleshooting the issues.
• Created XML rules to generate the requests to send to external systems. And developed parse XML rules to receive the response Involved in developing applications reports using list view and summary view.
• Coordinate daily work with offshore delivery team.
• Implemented activities, methods and error handling.
• Involved in support and defect fixing in production environment.
• Involved in unit testing and peer reviews for the fixes.

Environment: Pega 7.2, CPM Framework, Microsoft Visio, XML, Oracle 11g.

Confidential, Teaneck, NJ

Pega Sr.Developer

Responsibilities:

• Involved in various phases of Software Development Life Cycle (SDLC) of the application like Requirement gathering, Design, Analysis, development and Production rollout.
• Ensured that the business and technical architecture of the delivered solution related to Pega PRPC (Pega Rules Process Commander) matches customer requirements.
• Created Class structure, Workflows and Rule sets in Pega PRPC.
• Interacted with Business users to understand Use Cases and requirements.
• Designed and implemented User Interface using Harness, Sections and HTML stream rules.
• Implemented workflows part of day-to-day business operations, workflows are crucial to success of the system, especially considering the volume.
• Developed Pega Rules for Validation and Integration rules pertained to Rule-Connect- and Rule-Service.
• Participated extensively in designing application security, which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Involved in Enhancement of Existing Flows and Activities According to the Business Requirements.
• Worked within agile methodology and sprint cycle management.
• Developed optimized activities for agents, worked on SLA processing and file listener process to interact with external systems to automate business processes.
• Created Work Objects and Process flows according to the requirement.
• Created Correspondence rules and SLA to send Email and letter notifications to appellants on approval or rejections.
• Created reports using List View, summary view and report definition rules.
• Followed Pega Guardrails in implementation of the application.
• Used Apache Tomcat as application server and Oracle as DB server.
• Used HP-ALM Quality center for issues and project tracking.
• Created Connect-SQL rules for querying the external database.
• Developed Connect REST rules to support the interactions between PRPC and external systems where PRPC consumes the information exposed by external Restful web services.
• Developed Services for data transfer from client to server and vice versa using SOAP.
• Used RDB Method to create Database Connection.
• Good knowledge on Reusability and Specialization in PRPC Case Management solutions.
• Prepared analysis and application deployment documents according to the PRPC coding standards.
• Worked with QA for testing and resolving defects in different level of application cycle such as DEV, QA, UAT and PROD.
• Involved in planning and execution of unit testing and user acceptance testing.

Environment: PEGA 7.1, 7.2 & 7.2.2, Microsoft Visio, Web Services (REST & SOAP), HTML, XML, CSS, Tomcat, Oracle 11g, SQL, HP-ALM Quality center.

Confidential, Sacramento, CA

Pega Developer

Responsibilities:

• Ensured that the business and technical architecture of the delivered solution related to Pega PRPC (Pega Rules Process Commander) matches customer requirements.
• Moving application between different environments and Merging rule sets.
• Ensure a systems development methodology is followed and key components such as design, testing, code reviews and technical documentation are completed for each project and make recommendations on any process improvements.
• Creating Access Groups, Work Groups, Classes, Rule sets and so on. knowledge on Access Group, Class Group, Access Roles, Privileges, Setting up SLA, Worklist, Workbasket, Change in Access roles.
• Involved in Creation of validation rules to implement business logic validation.
• Created Data classes and DB tables for integrating with external systems.
• Developed optimized activities for agents, worked on SLA processing and file listener process to interact with external systems to automate business processes.
• Experience in Decision and declarative rules.
• Working knowledge on Activities, Flows (Screen Flow, Tab Flow, Adding decision, sub-flows & integration to Flow), UI rules, Harness, Sections, Portals, Local Action, Flow Action, Data Transform, Correspondence, Rule Inspector, properties types, validation rules.
• Working experience in Page List, Page Group, Value Group & Value list.
• Have working knowledge on Rule Versioning, Rule Sets.
• Worked on Troubleshooting technical issues and conducted analyses for efficient program/application solutions, which support client business processes and functional requirements.
• Assistance with planning and execution of unit, integration and user acceptance testing.
• Implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Good hands on implementing PEGA integration services using REST, SOAP, Email etc.
• Assist and troubleshoot complex issues, work with application team and Vendor to resolve it.
• Ability to work under pressure in a multi-task environment.
• Involved in debugging application using Pega Tracer tool, performance testing using PAL tool.
• Strong communication and presentation skills.

Environment: Pega RULES Process Commander (PRPC) 6.3 SP2 (BPM Solution Tool), Web services (SOAP, WSDL), MS Visio, WebLogic 10.3, Oracle 10g, HTML, XML.

Confidential

Pega Developer

Responsibilities:

• Engaged with Pega Systems as a counterpart from Confidential in developing the Pega Product Composer Framework.
• Responsible for primarily taking part in low and high level of design approach.
• Developed many key features like Plan creation and Approval flows, Flow for creating Benefits and Groupers and their approval.
• Performed unit testing and delivered the things on time.

Environment: Pega RULES Process Commander (PRPC) 6.3 SP2 (BPM Solution Tool), Pega PCS Framework 2.3, Oracle 10g

Confidential

Pega Developer

Responsibilities:

• Participate in low and high level of design and constructions of different Reusable Utilities.
• Developed other reusable components.
• Performed unit testing and delivered the things on time.

Environment: Pega RULES Process Commander (PRPC) 6.3 SP2 (BPM Solution Tool), Pega PCS Framework 2.3, Oracle 10g