SUMMARY:

• Published in the Project Management Book of Knowledge (PMBOK ver3), I have over 12 years successful Business/Systems Analysis experience, using both Waterfall and Agile methodology frameworks.
• I have expert experience with Microsoft Word, Excel, PowerPoint, Access, and Visio. I’m also an advanced user of Microsoft Project, Outlook, SharePoint, and JIRA.
• Working well in a wide variety of cultures/locations - able to shift gears quickly between multiple projects.
• Being able to work with people to identify their requirements quickly.
• Handling objections, questions, and pressure with poise and confidence.

TECHNOLOGY:

• Microsoft Windows
• ColdFusion, Microsoft Visual Basic (VBA), .Net
• Word, Excel, Access, PowerPoint,
• IBM iSeries: AS/400, S/38, S/34
• Microsoft SQL, LANSA, RPGIV
• Visio, & Project
• MVS JES/II
• RPG/400, RPG III, CLP, Query
• Sharepoint, JIRA

PROFESSIONAL EXPOSURE:

Confidential, Topeka, KS

Project Coordinator/Lead Technical Analyst

Responsibilities:

• Collected requirements for and designed the first Kansas Trucking Regulatory Assistance Network (KTRAN) tool. This included creating a Dashboard with 8 sites that contain aspects of regulations and statutes governing Inter- and Intrastate Commercial Vehicle and Commercial Driver safety and enforcement.
• Interfaced with other federal and state agencies, including Federal Motor Carrier Safety Administration, Ks Dept. Of Revenue, Ks Secretary of State, Ks Dept of Health and Environment, Ks Highway Patrol, Ks Insurance Department, and Ks State Board of Healing Arts to populate KTRAN with data.
• Worked independently with professionals in the Transportation divisions to define client requirements to automate their routine functionality.
• Gathered information from internal and external sources, reconciled conflicts, decomposed high-level information into details, abstracted up from low-level information to a general understanding, and distinguished user requests from the underlying true needs.
• Used Agile techniques, including iterative prototyping and Daily SCRUM meetings.
• Successfully completed phase I to capture and document detail 8 modules of requirements for the KTRAN system.
• Translated high level system requirements into a KTRAN Prototype to be used during creation and testing in phase II of the KTRAN project.

Confidential, Topeka, KS

Project Manager

Responsibilities:

• Assisted with hiring procedures, screening of candidates, and coordinating interviews for the International Project team. My team consisted of 6 business analysts and 14 development resources. Development resources were housed offshore.
• Created, conducted, and managed PMO hire orientation for Project Managers
• Promoted upcoming training via emails, flyers and bulletin board attachments.
• Designed methodology workbook materials used in Project Management training including course objectives and course agendas.
• Updated training calendar; tracked 24 Project Managers’ training attendance in PMO resource calendar
• Maintain current I9 documentation and binders for all Project Managers.
• Participated in Strategic Planning process conducted annually.
• Scheduled and conducted monthly Project Management Audit meetings.
• Worked on the team that successfully created, tested and implemented the General Ledger model for the first 10 International Payless Shoe Stores installed in Bogota, Colombia. The company predicted a 4% increase in sales from the international stores but were pleasantly surprised with a 24% increase in sales
• Personally led a totally offshore project in Shenzhen, China to design, build and implement a “TEST & LEARN” prototype for Social Compliance in our Oriental Manufacturers facilities. This tool saved the company 60% of the time needed to document and track Social Compliance on the manufacturing floor. The savings reduced the cost to manufacture shoes by 13% over a 5-year period. The “Test & Learn” system was permanently installed into the production cycle within 12 months of use.
• Worked with newly formulated team to 1) Introduce a Project Management Office (PMO) methodology, 2) Train Project Managers and 3) Govern IT project results. This PMO gave the Payless enterprise the tools needed to steer projects across the finish line 22% quicker with 9% overall better performance to estimate results.
• Worked within the new PMO guidelines to create a Project Audit process, complete with a home-grown results tracking database for future estimating purposes. This system complimented the Methodology and provided constant feedback for methodology improvement.

Confidential, Topeka, KS

IT Development Project Manager

Responsibilities:

• Drove the planning, design, development and deployment of new Annuity products for Topeka branch.
• Used JIRA to track and report requirement status, and to inventory issues with the software for the Annuity products and various Sales contest throughout the years. Responsible for 1) entering, prioritizing and distributing product requirements to RPG IV developers, 2) tracking and reporting test statuses, and coordinating and reporting status of feature releases and contest results.
• Worked with both qualifying and non-qualifying indexed and variable annuities, working with certain program design and development teams, receiving the requirements from the team and assisting in the design of the application to allow for the products to pass the internal audit, so they could be implemented in to the production environment.
• Abstracted upwards from low-level information received from the Marketing and Sales department into a general understanding and design for the basis of annual sales campaigns.
• Led needs analysis throughout the full software development life cycle process; coordinated the requirements with the development and testing teams and facilitated user sign off and internal audit of the paperwork prepared for external audits, which occurred every six months.
• Was part of the lifecycle change to track the internal audits and documentation to point up to the location of design and test results and code reviews that complimented the life of the requirements.
• Wrote and maintained technical requirements for company to comply with Sarbanes Oxley requirements.
• Provided orientation, user, and technical training for and to the Information Systems department.
• Planned, designed, developed, facilitated User testing, and launched a 2005 Marketing contest.
• Wrote use cases and performed code reviews when time constraints required additional input
• Worked with Actuaries and analysts in the creation of brochures for a number of outside activities
• Successfully engaged in multiple initiatives simultaneously at different stages of the SDLC.
• Increased the Annuity Product Dashboard from 7 to 12 features within a 24-month time period.
• Helped the Development team reduce the maintenance calls by 15%.
• Refreshed AS400 RPG IV programing skills in the development team for 12 of 15 resources. The remaining 3 resources retired during my 2nd year.

Confidential, Ft. Riley, KS

IT Technician - .Net Software Developer

Responsibilities:

• Outlined business requirement with users. Proposed projects and systems requirements to Confidential, defining type of tool needed for the deployed soldiers to use.
• Gathered and analyzed requirements. Designed, developed and launched Soldier internet database, increasing communication with supervisors and loved ones in the USA without being detected. The tool was written and maintained Visual Basic / ColdFusion / HTML / SQL code.
• Received 2 commendations from the Confidential for exemplary civilian service