SUMMARY:

• Around 10+ Years of extensive experience in Kronos Workforce Central with Financial Services, Healthcare and Telecom Clients for business analysis, documentation, software configuration, testing and deployment as well as implementing, upgrading, and maintaining Kronos WFC.
• Experience including implementation of Kronos Workforce Central (WFC), Kronos Workforce Management (WFM) Timekeeper, Scheduler, Accruals, WIM (Workforce Integration Manager), Leave and Attendance etc.
• Vast experience in Kronos Configuration and Support of all modules such as WFS (Workforce Scheduler), time & attendance (pay rules, work rules, holiday configuration, display/access profiles).
• Experience Connect/Workforce Integration Manager, Workforce Scheduling, Data Collection Manager/Workforce Device Manager, Kronos terminals.
• Responsibilities include support, analysis, change management, and implementation across the core WFC, Time & attendance, absence management, device manager, data collection manager, SDM, and WIM modules in both the WFC 6.3 to 8.0 environments.
• Lead project teams of 9 Kronos Analyst/Consultants in integrating application, which is directly integrated to Kronos using APIs.
• Expertise with Time Card Management, Employee Accrual Maintenance, Security Access and Process profiles for Managers and Integration of Kronos with Oracle HR system.
• Expert in Workforce Connect/Integration Manager, Time & Attendance, Activities implementation, Setup Data Manager, Advanced Reporting and Forecasting, Workflow Design.
• Integration of Kronos T&A with Payroll system and HR using Kronos API and Interfaces.
• Hands on experience with Kronos employee demographics and supporting Kronos for union/bargaining unit workforce and Mobile Application Support.
• Knowledge of WFC Architecture and supported the task related SQL Server database.
• Managed the Kronos server through JBOSS while turning the services OFF and ON whenever needed.
• Edit Kronos Pay Rules, Work Rules, Schedules, Rounding Rules, Accruals, and Premiums as needed.
• Management of data using WIM and Kronos Connect in different interfaces platform (ADP, Infor/Lawson, PEOPLESOFT, SAP HCM).
• Familiar with WFC Version 7.2/ 7.3 cloud solution, provided virtual support to new and existing Kronos clients. Keep Integration Manager Lookup tables up to date after new rules have been added to the Kronos system, and to maintain Kronos Interface lookup tables.
• Provided training to clients on Kronos Time and Attendance software (work rules, pay rules, holiday configuration, display/access profiles).
• Developed course curriculum including handouts and student exercises of lab training for the new user to use corporate software which includes Kronos Timekeeper, ADP Ev5, DocuShare and Outlook.
• Experience in Kronos support, analysis, change management and implementation across the core WFC calculated accruals, absence management, device manager, data collection manager, SDM, and WIM modules in various WFC environments.
• Experience as a Kronos Workforce Central analyst including Workforce Timekeeper and Workforce Scheduler.
• Proficiency in Microsoft Office applications required as Excel, Power Point and Visio.
• Good experience on Workforce Integration Manager (WIM) interfaces to channelize data and also used WIM for the reconfigurations of system software, inspecting results for an accurate environment.
• Setting up attendance policies, discipline levels and employee interaction with policies using Workforce Attendance Manager (WAM).
• Record retention policies - setup & maintenance, using setup data manager (SDM) for migration between two instances such as DEV to TEST/UAT or TEST to PROD.
• Experienced in support and maintenance of User Account information including Rights, Security, Function Access profiles and User groups.
• Designed and developed Kronos WFC interfaces and applicable devices and also generated reports summary, POS imports and WIM upgrades.
• Adapt with creation/maintenance of Kronos pay rule configuration, timecard calculation interpretation, schedules (basic scheduling).
• Able to maintain a confidential work environment, including handling issues with discretion and good judgment.
• Ability to work in a team environment while demonstrating organization, self-direction, and a strong problem solving skills.
• Ability to work efficiently in both independent and team work environments.
• Excellent communicative, interpersonal, intuitive, analysis and leadership skills to perform precisely and deliver timely results

CORE TECHNICAL SKILLS:

Kronos Workforce Management, HRMS, HRIS, Time & Labor Management, HCM, Workforce Timekeeping Workforce Scheduling, Workforce Accruals, Workforce Device Manager (WDM), Workforce Integration Manager (WIM), ITIL, Jira, Kronos Application Configuration, Employee Self Service, Monitoring, Reports, Pay Rule, Work Rule, SQL, SQR, Testing, Implementation, Version Upgrade, Mergers, Spin off, ITSM

EXPERIENCE:

Sr. Kronos Consultant

Confidential, San Jose, CA

Responsibilities:

• Worked on Creation/maintenance of Kronos pay rule configuration, timecard calculation interpretation, schedules (basic scheduling).
• Provide production support to WFC, WFA, Leave, and Process Manager.
• Utilized technical ability to create, maintain, and support Kronos WIM Interfaces.
• Work with internal stakeholders and the client to identify requirements, design enhancements and functionality to meet user requirements.
• Responsible for testing the timekeeping process and procedures, including pay codes, pay rules, schedules.
• Develop automated test script using XML and Groovy scripting in SOAPUI for Regression Testing.
• Interacted with department heads to finalize business requirements, functional requirements and technical requirements and also created Business process model.
• Programmed SQL based queries and views to develop interfaces and customized reports.
• Involved in creation and reviewing of Functional Specifications and created a Functional Requirement Document.
• Involved in support, analysis, change management, and implementation across the core WFC, calculated accruals, absence management, device manager, data collection.
• Performing analysis for developing Time Attendance/Payroll system, subsequent migration from MS Excel to automated system.
• Sole responsible for testing KRONOS 8.1.13 (Workforce Timekeeper, Time & Attendance, Scheduling, Absence Management, Telestaff) timekeeping and workforce management system.
• Working on all functional and technical support of Kronos ERP software including current live products (Kronos Workforce Time keeper and HR/Payroll 8.0)
• Responsible for full cycle implementation of Kronos v 8.1.13 and created and modified configuration setup including but not limited to access profile, payrules, scheduler and advanced scheduler.
• Customizing payrules and created new tailored Workrules to fit each transfer scenario in production Support & Maintenance.
• Configuring accruals setup from Holiday setup to Accrual Plans in a Multi org Environment and Upgrading Custom reports and WIM interfaces to Kronos 8.1.13
• Work with business and technology leads to identify the appropriate data for testing, and prepare data for UAT.
• Troubleshot and solving all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper.
• Maintaining Kronos WFC 8.1.13, troubleshooting connection issues, stopping and starting of services, applying service packs for WFC and connect and Internal-Workforce Central configuration, Internal-WF Accrual core concepts and configuration.
• Working closely with HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface and outbound Payroll file issues and configured PTO, Pay Cycle, Vacation.
• Setting up Navigator, Administrator, Hyperfind queries, Genies, Schedules, User Profiles, Pay Codes, Lookup table, Labor Level Structure and holidays.
• Worked on the new accrual setup, related changes (process profiles, access profiles, interface changes), Employee Migration to new accrual plans.
• Worked with internal SQL developers to migrate new configuration in a mass download to Kronos application systems.
• Developing and wrote/rewrote multiple Interfaces utilizing Kronos Workforce Integration Manager (WIM).
• Configuring Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos system best practices.
• Conduct training and support to all police personnel on Workers' Compensation workflow processes, payroll, Performance Management procedures, etc.
• Performed Smoke Testing, Functional Testing, System Integration testing, Regression testing, and Database testing at various phases of the development and test cycles.
• Developed test scripts for Functional testing, System testing, Regression testing and Integration testing.
• Implementing Kronos Workforce Analytics web-enabled system in over 20 facilities on time and consistently under project budget.
• Gathering payroll, timekeeping, and attendance requirements for multiple production locations, extracted data from a variety of sources (payroll, HRIS, timekeeping and attendance, and provided data conversion as needed.
• Involving in the production support activities for Kronos application in Time and attendance, Absence management and Accruals modules.
• Implementing advanced scheduler for employees of particular sites to reduce unnecessary costs of manual processing and possible employee relation's issue when schedule is not processed properly by the manager.
• Working on Development of project tasks, timelines, and roll-out procedures for the conversion to a new system. This included the conversion of data within the previous system.
• Creating Payrules, Paycodes/Distributions, Combined Paycodes, Wage Profiles, Labor levels and Labor Level Sets etc.
• Working on Attendance History Import, Attendance Point Balance for time clock, PTO update based on Perfect Attendance; redistribute Shutdown Pay and Time to Vacation Pay and Time.
• Creates and maintains Workforce Integration Manager (WIM) interfaces for transfer of employee data between Kronos and ADP.
• Assisting SQL developers in writing Kronos queries using Workforce Integration Manager.

Sr. Kronos Consultant

Confidential, High Point, NC

Responsibilities:

• Worked on implementing all building blocks of the Workforce Time & Attendance module as well configure the web server and app servers for the Kronos environment.
• Lead Kronos upgradation project, Kronos 7.0 to Kronos 8.0 cloud solution created business case/project plan, created documentation for existing processes/reports/interfaces
• Responsible for Implementation, Upgradation, Configuration and Customization of WFC, WIM (Workforce Integration Manager) and the whole Kronos Module.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
• Responsible for all functional and technical support of Kronos software including current live products (Kronos Workforce Timekeeper and HR/Payroll).
• Performed upgrade to KRONOS WFC solution and added our consumer division also upgrade to KRONOS WFC V8.0 to include attendance and leave modules.
• Provide advanced functional support and system analysis for installed Kronos applications.
• Performed parallel and end to end testing to validate configuration processes for HR, payroll, and benefits transactions.
• Managed changes to the schedule to ensure all employees are registered and ready to use a time clock.
• Implemented Global Time of Request GTOR for InTouch / 4500 time clocks.
• Implementation of JDA/Vortex Mobile Notification
• Troubleshot and solved all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper.
• Involved in the production support activities for Kronos application in Time & attendance, Absence management and Accruals modules.
• Configure, maintain and troubleshoot Labor scheduling and pay rules functionality in timekeeper.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
• Maintain the flow of data between WDM and Workforce Central.
• Provided Subject Matter Expertise and Kronos Work Force Central (WFC) Application Support for Basic and Advanced Scheduler, Timekeeping, Payroll, Human Resources, Analytics, Attendance.
• Developed error reporting, escalation, and management processes for test execution, generate test data for each testing stage for Payroll, Recruiting, workforce management and Benefits and other applications in use.
• Drives sales by strategic placement of goods through JDA Allocation Systems and forecasts warehouse quantities based on sales history and demand.
• Configuration and Deployment of Kronos 4500 Biometric & InTouch 9000 clocks.
• Performed software upgrades to KRONOS multiple time clocks and maintained KRONOS pay rules, codes, work rules, wage profiles, Labor levels, schedules and shifts as required by HR/PR.
• Analyze results using statistical data from SAP, Retail Enterprise, and JDA to provide ongoing reports.
• Configured moderate to complex Kronos Pay rules, Work rules, Access profiles, Self Service, Widgets, Delegation, Hyper- finds, and basic Accruals in current Kronos application.
• Creates and maintains Workforce Integration Manager (WIM) interfaces for transfer of employee data.
• Conducted "train the trainer" workshops for division payroll staff one Kronos Time & Attendance System.
• Insured the successful transfer of data between Kronos timekeeper and in-house payroll system.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, Scheduler, and Analytics.
• Customizing payrules and created new tailored workrules to fit each transfer scenario in production Support & Maintenance.
• Propose and implement a balancing process to confirm pay code/hours totals between Kronos and pay files created for process to reduce/eliminate errors in employee paycheck.
• Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
• Performed software upgrades to Kronos multiple time clocks and maintained Kronos pay rules, codes, work rules, wage profiles, Labor levels, schedules and shifts as required by HR.
• Ensures HR files and records are in accordance with all State and Federal laws and regulations.
• Obtain and maintain all Federal CDL required documents and Drug & Alcohol programs.
• Oversee all Office supply ordering and cleaning.
• Helped troubleshoot issues and pending upgrade to the KRONOS workforce manager application.
• Worked through the entire System Development Life Cycle (SDLC) starting from the proposal to the implementation of the system.
• Maintained time & attendance system, including pay codes, pay rule, work rules, and accruals.
• Worked on environment configurations necessary to successfully develop, deploy and maintain Kronos interfaces integrating, and Clocks like Kronos 4500.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, timekeeper, leave, attendance, WDM, WIM, scheduler, and analytics.

Kronos Consultant

Confidential, San Jose, CA

Responsibilities:

• Lead Kronos upgradation project, Kronos 7.0 to Kronos 8.0 cloud solution created business case/project plan, created documentation for existing processes/reports/interfaces
• Responsible for Implementation, Upgradation, Configuration and Customization of WFC, WIM (Workforce Integration Manager) and the whole Kronos Module.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
• Responsible for all functional and technical support of Kronos software including current live products (Kronos Workforce Timekeeper and HR/Payroll).
• Performed upgrade to KRONOS WFC solution and added our consumer division also upgrade to KRONOS WFC V8.0 to include attendance and leave modules.
• Provide advanced functional support and system analysis for installed Kronos applications.
• Performed parallel and end to end testing to validate configuration processes for HR, payroll, and benefits transactions.
• Managed changes to the schedule to ensure all employees are registered and ready to use a time clock.
• Implemented Global Time of Request GTOR for InTouch / 4500 time clocks.
• Implementation of JDA/Vortex Mobile Notification
• Troubleshot and solved all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper.
• Involved in the production support activities for Kronos application in Time & attendance, Absence management and Accruals modules.
• Configure, maintain and troubleshoot Labor scheduling and pay rules functionality in timekeeper.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
• Maintain the flow of data between WDM and Workforce Central.
• Provided Subject Matter Expertise and Kronos Work Force Central (WFC) Application Support for Basic and Advanced Scheduler, Timekeeping, Payroll, Human Resources, Analytics, Attendance.
• Developed error reporting, escalation, and management processes for test execution, generate test data for each testing stage for Payroll, Recruiting, workforce management and Benefits and other applications in use.
• Drives sales by strategic placement of goods through JDA Allocation Systems and forecasts warehouse quantities based on sales history and demand.
• Configuration and Deployment of Kronos 4500 Biometric & InTouch 9000 clocks.
• Performed software upgrades to KRONOS multiple time clocks and maintained KRONOS pay rules, codes, work rules, wage profiles, Labor levels, schedules and shifts as required by HR/PR.
• Analyze results using statistical data from SAP, Retail Enterprise, and JDA to provide ongoing reports.
• Configured moderate to complex Kronos Pay rules, Work rules, Access profiles, Self Service, Widgets, Delegation, Hyper- finds, and basic Accruals in current Kronos application.
• Creates and maintains Workforce Integration Manager (WIM) interfaces for transfer of employee data.
• Conducted "train the trainer" workshops for division payroll staff one Kronos Time & Attendance System.
• Insured the successful transfer of data between Kronos timekeeper and in-house payroll system.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, Scheduler, and Analytics.
• Customizing payrules and created new tailored workrules to fit each transfer scenario in production Support & Maintenance.
• Propose and implement a balancing process to confirm pay code/hours totals between Kronos and pay files created for process to reduce/eliminate errors in employee paycheck.
• Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
• Performed software upgrades to Kronos multiple time clocks and maintained Kronos pay rules, codes, work rules, wage profiles, Labor levels, schedules and shifts as required by HR.
• Ensures HR files and records are in accordance with all State and Federal laws and regulations.
• Obtain and maintain all Federal CDL required documents and Drug & Alcohol programs.
• Oversee all Office supply ordering and cleaning.
• Helped troubleshoot issues and pending upgrade to the KRONOS workforce manager application.
• Worked through the entire System Development Life Cycle (SDLC) starting from the proposal to the implementation of the system.
• Maintained time & attendance system, including pay codes, pay rule, work rules, and accruals.
• Worked on environment configurations necessary to successfully develop, deploy and maintain Kronos interfaces integrating, and Clocks like Kronos 4500.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, timekeeper, leave, attendance, WDM, WIM, scheduler, and analytics.

Kronos Consultant

Confidential, Nashville, TN

Responsibilities:

• Provide weekly status on testing issues. Worked on implementing all the building blocks of Work force Time Keeper and Time Attendance module as well to configure the web server and app servers for the Kronos environment.
• Maintained time and attendance system, including pay codes, pay rule, work rules, and accruals.
• Maintain and Support Kronos Work Force Central Suite of scheduling, timekeeping, payroll and HR system.
• Worked on environment configurations necessary to successfully develop, deploy and maintain Kronos interfaces integrating HRMS (PeopleSoft), and Clocks like Kronos 4500.
• Troubleshot and solved all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper.
• Analyzed the differences between Kronos 6.3 and 7.0 based on environment and explained to Customer. Created test cases for customers.
• Conducted requirements analysis reviewing Accrual, Attendance and Leave Policies with clients.
• Worked on Inbound and Outbound Procedures, loading population into the system using Person Import.
• Insured the successful transfer of data between Kronos timekeeper and in-house payroll system.
• Worked on designing Process Accrual Dates report in WIM which processes the accrual plan changes for Employees.
• Installed and configured pay code profiles, work rules and labor levels.
• Involved in the production support activities for Kronos application in Time and attendance, Absence management and Accruals modules.
• Used SDLC (System Development Life Cycle) methodologies like the RUP and the waterfall.
• Creates and maintains Workforce Integration Manager (WIM) interfaces for transfer of employee data between Kronos and Lawson. Audits interface results to ensure a clean and accurate production environment.
• Supervise daily acuity, staffing, productivity, and workload management.
• Responsible for Identifying required Paycode Profiles, Workrule Profiles and Labor Level Sets.
• Developed configuration items in Time and Attendance like Labor Level entries, Payrules, Display Profiles, Access profiles, Accruals, Comments, Employee group and LL transfer sets when a new plant is launched.
• Providing feedback to users on possible areas of inconsistency with pay practices and conditions to ensure accuracy in employee compensation.
• Assisted in the creation and implementation of Requirements Workflow SDLC processes.
• Answer Kronos7.0 support tickets in a timely manner: Analyze system and look for new technology to improve processing, make modifications to existing pay rules and work rule using Kronos 7.0
• Configure New Pay rules work rules as requested by business units, provide efficient customer service modification and creation of interfaces using WIM.
• Collaborated with internal teams as an Analyst for HR payroll policy, HRIS system configuration, and Kronos 7.0 set- up.
• Solid understanding of Business Process definition, Risk Analysis, Detailing, SDLC methodologies proficient knowledge of SQL.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, timekeeper, leave, attendance, WDM, WIM, scheduler, and analytics.