PROFESSIONAL SUMMARY:

• I have around 7+ years of experience in design and developing Business Process Management applications with PRPC smart BPM Suite and currently working as a Senior Consultant - CRM.
• I was involved in various stages of software development lifecycle and hold the following experience:
• Developed multiple applications using PRPC v7.x, v6.x, Java and SQL Server.
• Knowledge in Design, Development, and Migration within PRPC (Pega Rules Process Commander) and have exposure to the versions from PRPC 7.1 to PRPC 7.3.
• Hands on experience in building application using Pega frameworks like Customer Process Manager CPM, Pega Survey and Pega HealthCare Industry Foundation FW.
• Good experience of Declare Pages, Data Page, Activities, Data Transform, Declarative rules, Rule Resolution, System Settings, Functions, SLA, Ticket, Services (SOAP), Integration connectors like Connect-File and Connect SOAP.
• Using Data Pages and configuring them with sources like SOAP connector.
• Involved on the Pega Center of Excellence - CoE activities and resolved the issues or challenges faced by other project teams.
• Experience of DCO sessions, Application Express and Application Accelerator tools.
• Experience in developing User Interfaces and Screen Layouts.
• Designed and implemented Decision Rules, Declarative Rules, Validation Rules to implement Business rules and to take decisions and route the workflow
• Familiar with the process knowledge of agile, scrum methodology and CA Agile Central tool for project management practices to collaboratively plan and prioritize work.
• Highly motivated team player with ability to work in all environments to meet target lines.
• Demonstrated ability to work as a team player as well as independently.
• Actively participated in Requirement Analysis Code implementation and maintenance.
• Hands on experience in conducting Preflight Report for every build to ensure the Guardrails compliance.
• Strong ability to plan, prioritizes, and manages complex and new projects under aggressive deadlines.

SKILLS:

BPM Tool: PRPC 7.3, PRPC 6.x

Frameworks: Pega Survey FW, Customer Process Manager CPM

Programming languages: C, Java

Data Base: Oracle SQL Developer

Web Development Tools: HTML, CSS, XML, Photoshop Cs4, SOAPUI, Fiddler

Software Tools: Microsoft Office 2017, OpenOffice.org 3.2Quality Center9, Concurrent Version Systems, CA Agile Central

Operating systems: Windows 10, Ubuntu 10.04.

RELEVANT PROJECT EXPERIENCE:

Confidential

Responsibilities:

• Implemented the End to End Integration between Compass applications and Knowledge Management applications.
• Integrated the systems using Service-Rest and Connect-Rest and shared the information using JSON format.
• Implemented the File Listeners to parse the data and Connect File methods to generate the files in the defined formats.
• Leading the scrum team and help them in resolving technical issues.
• Resolved the issues in parsing the JSON data while integrating to external systems.
• Improvement application performance based on log analysis/long running queries.
• Mentor team members in troubleshooting tools, technical issues
• Participation in deployment, system testing and user acceptance testing
• Prepare project status report and management review reports and participate in project review, quality review and audit with the various stakeholders

Environment: PRPC v7.2 BPM Suite, CPM HC 7.5 SP2 Framework

Confidential

Responsibilities:

• Understand and translate requirements into design
• Leading the offshore teams and help them in resolving technical issues.
• Perform estimation or validate the estimates
• Develop code in Pega PRPC as per the program specifications.
• Working on application performance improvement based on log analysis/long running queries.
• Mentor team members in troubleshooting tools, technical issues
• Identify and perform the POC’s as required.
• Participation in deployment, system testing and user acceptance testing
• Prepare project status report and management review reports and participate in project review, quality review and audit with the various stakeholders

Environment: PRPC 7.1.9, Pega Survey BPM Suite

Confidential

Responsibilities:

• Analyzing the Use case Documents and BR Documents
• Developed the Flows design.
• Developed Activities and used OOB rules.
• Implementation and integration of multiple external systems with soap connectors.
• Got trained in IBM PIM Master Database management and integrated it with the current application.
• Designed UI parts by using sections and flow actions.
• Implemented the business rules and validations.
• Implements Service Level Agreement rules.
• Involved in creating the Web Services.
• Performed product and rule migration.
• Involved in designing the case management.
• Customized the user interface as required.
• Created reports, Report Definitions and customized the export to excel functionality.
• Written Unit Test cases and performed regression and smoke tests.

Environment: PRPC v7.1 BPM Suite.

Confidential

Responsibilities:

• Implementation of Activities.
• Involved in the project inception phase
• Developed the Flows design.
• Designed rich UI screens and developed CSS using Branding wizard.
• Developed reports and portals.
• Designed the html benefit report and converted to PDF.
• Implemented the correspondence - email.
• Debugging the issues and defect fixing
• Worked in application POC involves more R&D and provided the best solutions.
• Implementation and integration of multiple external systems with soap connectors.
• Got trained in IBM PIM Master Database management and integrated it with the current application.
• Involved in Creation of validation rules to implement business logic validation.
• Used many OOB rules to develop the application.

Environment: PRPC v 6.2 SP1 BPM Suite