Business Intelligence Manager Resume
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Tampa, FL
SUMMARY:
- Seasoned, goal - focused professional and leader with more than ten years of experience in business intelligence, project management, and process improvements. Partnered with a Fortune 500 company to identify and collect key insights for business decision-making. Proven ability to cut costs, increase efficiency, and boost output for organizations.
- Business Intelligence & Solutions
- ETL (Extract, Transform, Load)
- Team Leadership & Development
- Project Management
- Process Improvements
- Cost Savings Strategies
- Test Planning & Execution
- KPI Reporting
PROFESSIONAL EXPERIENCE:
Confidential, Tampa, FL
Business Intelligence Manager
- Participate in the strategic design and maintenance of business intelligence applications
- Report development and maintenance within SQL Server environment
- Development and maintenance of ETL processes
- Integration of new data sources across multiple formats
- Provide technical support for Confidential members relating to Business Intelligence Portal
- Support analytical environment for internal staff
- Conduct research into current and emerging technologies and issues in support of business intelligence efforts
- Diagnose and troubleshoot problems with existing database processes and reports
- Maintenance and monitoring of public web site and private member Portal
Confidential, Tulsa, OK
Lead Developer - Systems Analysis & Programming
- Led the design and development of invoice validation applications, resulting in cost savings of $100MM.
- Organized the migration and testing of 300+ audit queries from legacy to updated structure.
- Trained and directed team on development tasks.
- Directed a Lean Six Sigma project for Green Belt certification, resulting in savings of $3MM+ as well as the initiation of multiple Black Belt projects.
- Led a re-development project of VB6 and Sybase tool into new technologies (C#, .NET, SQL Server).
- Developed Management Reporting tool to streamline data entry for Revenue Assurance team, along with enhanced Executive level reporting and actionable dashboards.
Data Analyst
Systems Analysis & Programming
- Developed decision support automation processes to analyze provisioning, industry, rating, and network data.
- Delivered training materials for end users on system procedures and basic programming.
- Led the development process by creating new audits and enhancement of existing.
- Trained 50+ users on WebFOCUS querying language.
TECHNICAL SKILLS:
MS BI Stack - SSIS, SSAS, SSRS; WebFOCUS; Tableau