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Business Intelligence Manager Resume

5.00/5 (Submit Your Rating)

Tampa, FL

SUMMARY:

  • Seasoned, goal - focused professional and leader with more than ten years of experience in business intelligence, project management, and process improvements. Partnered with a Fortune 500 company to identify and collect key insights for business decision-making. Proven ability to cut costs, increase efficiency, and boost output for organizations.
  • Business Intelligence & Solutions
  • ETL (Extract, Transform, Load)
  • Team Leadership & Development
  • Project Management
  • Process Improvements
  • Cost Savings Strategies
  • Test Planning & Execution
  • KPI Reporting

PROFESSIONAL EXPERIENCE:

Confidential, Tampa, FL

Business Intelligence Manager

  • Participate in the strategic design and maintenance of business intelligence applications
  • Report development and maintenance within SQL Server environment
  • Development and maintenance of ETL processes
  • Integration of new data sources across multiple formats
  • Provide technical support for Confidential members relating to Business Intelligence Portal
  • Support analytical environment for internal staff
  • Conduct research into current and emerging technologies and issues in support of business intelligence efforts
  • Diagnose and troubleshoot problems with existing database processes and reports
  • Maintenance and monitoring of public web site and private member Portal

Confidential, Tulsa, OK

Lead Developer - Systems Analysis & Programming

  • Led the design and development of invoice validation applications, resulting in cost savings of $100MM.
  • Organized the migration and testing of 300+ audit queries from legacy to updated structure.
  • Trained and directed team on development tasks.
  • Directed a Lean Six Sigma project for Green Belt certification, resulting in savings of $3MM+ as well as the initiation of multiple Black Belt projects.
  • Led a re-development project of VB6 and Sybase tool into new technologies (C#, .NET, SQL Server).
  • Developed Management Reporting tool to streamline data entry for Revenue Assurance team, along with enhanced Executive level reporting and actionable dashboards.

Data Analyst

Systems Analysis & Programming

  • Developed decision support automation processes to analyze provisioning, industry, rating, and network data.
  • Delivered training materials for end users on system procedures and basic programming.
  • Led the development process by creating new audits and enhancement of existing.
  • Trained 50+ users on WebFOCUS querying language.

TECHNICAL SKILLS:

MS BI Stack - SSIS, SSAS, SSRS; WebFOCUS; Tableau

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