SUMMARY:

• 8+ years of IT experience in Salesforce.com CRM platform, functioning as a Salesforce Developer, and Administrator Extensive expertise on SFDC implementations using Sales Cloud and Service Cloud.
• Extensive IT experience with expertise in Analysis, Design, Development, Testing and Implementing CRM applications.
• Expertise in solving Business, technology and strategy challenges for system integration projects.
• Experience in administration, configuration and Deployment of Salesforce CRM applications.
• Sound knowledge on Apex Language leveraging Force.com Platform.
• Expertise in Visual Force Pages development, Apex Controllers development, Apex Schedulers development, Batch Apex development, Ajax Toolkit implementation, Test Methods development, Triggers development, SFDC complex reporting using Google Visualization / Apex Charts.
• Good understanding of Salesforce architecture with classic and Lightning user interface and experience with sales cloud, service cloud, marketing cloud, and community cloud.
• Expertise in building Visualforce Pages/Controllers, Triggers, Custom Reports and dashboards.
• Implemented Security and sharing rules at object, field and record level.
• Implemented custom Outbound Messages, to overcome the issues in the Out of the Box functionality.
• Experience in Standard Web service API integrations using Enterprise WSDL / Partner WSDL, Apex Web service development, Callouts implementation, Outbound Messaging implementation, REST API.
• Expertise in Deployment of Components by Created Packages for migrating Customizations / Configurations, Migrated Customizations / Configurations across orgs using Eclipse IDE, Created Change sets for migrating Customizations / Configurations to production environment.
• Proficient in Data Migration from Traditional Applications and Legacy Systems.
• Extensive experience in all phases of Software Development Life Cycle (SDLC) and quality management process.
• Working experience with development tools like Force.com IDE, Force.com Explorer and Data Loader.
• Proficient in analyzing business requirements into Functional and technical design documents.
• Implemented SDLC for application development based on Agile methodologies.
• A strategic thinker with demonstrated abilities to perform independently.
• Good communication and Interpersonal Skills.
• Interacted with different customers across geographies.

PROFESSIONAL EXPERIENCE:

Confidential, San Fransisco, CA

Lead Salesforce Developer

Responsibilities:

• Managing the Offshore team subsequently onsite Interaction.
• Design Custom objects and developed and deployed Apex Classes, Controller Classes and Apex Trigger for various functional nededs.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Developed Visualforce pages using Salesforce Lightening Design Systems.
• Worked on workflows, Vadidation rules and Approval process.
• Created the users and assigned Profiles based on role hierarchy.
• Created various profiles and configured permissions based on organizational hierarchy requirements.
• Created Page layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields .
• Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool called Data Loader.

Environments: Salesforce.com, Sales Cloud, Lightning Experience, Lightning Components, Apex Classes and Controllers, Visualforce, Workflow & Approvals, security, Custom Objects, Custom Tabs,Data Loader, Eclipse IDE Plug - in, JavaScript, HTML,CSS,webservices

Confidential, San Ramon, CA

Sr. Salesforce Developer

Responsibilities:

• Follow AgiIe method interacted with different business teams and end users for gathering information and requirements for implementing Salesforce and documentation.
• Involved in day - day stand-up meetings and worked closely with other developers team.
• Design and document technical requirement.
• Developed various Custom Objects, Tabs, validation rules, formula fields.
• Developed Apex Classes, Triggers and Controller classes for various functional needs.
• Developed batch able Apex codes and Apex scheduler code.
• Played active role in developing test classes and coordinating team in developing test classes effectively.
• Advanced Features in Salesforce using Lightning Process Builder.
• Experience in creating Lightning Components and used Lightning Design System to convert existing Visualforce pages to Lightning components.
• Implemented Custom Business logic using declaratives like Workflow Rules, Approval Process, Process Builder, Validation Rules and Formula Fields.
• Worked on various types of leads implemented on lead console by implementing additional functionality to existing functionality.
• Enabled Aura Framework and added Aura Attributes/Handlers for Events / Logic & Interactions.

Environments: Salesforce.com, Sales Cloud, Lightning Experience, Lightning Components, Apex Classes and Controllers, Visualforce, Workflow & Approvals, security, Custom Objects, Custom Tabs,Data Loader, Eclipse IDE Plug-in, JavaScript, HTML,CSS,webservices

Confidential, San Jose, CA

Sr. Salesforce Developer

Responsibilities:

• Analyze client business reuirements and priorties.
• Played a moajor role in developing integrations with external partners and other internal development teams.
• Worked on synchronize information such as leads, contact, campaigns, and activities with salesforce CRM, Eloqua offers a native out of the box integration.
• Worked on Eloqua, expertise integration and implementation with Salesforce. Building campaigns, lead scoring criteria and loading leads in to the campaigns.
• Developed Apex class and Visualforce pages for functional needs.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Presenting business stakeholders with periodic demos to showcase the functionalities being built with in SFDC.
• Unit testing all the changes incorporated and aslo making sure that no other existing functionality gets impacted due to the changes.
• Oversee current Service Cloud and Sales Cloud environments while assisting with the vision and standards for new Salesforce.com solutions.
• Code migration between one sanbox to another using Eclipse Force.cm IDE and change sets.

Environments: Salesforce.com, Sales Cloud, Service Cloud, Apex Language, Visualforce, Workflow & Approvals, security, Custom Objects, Eloqua, Eclipse IDE Plug-in, Repots, JavaScript, webservices, JSON,XML

Confidential, Mountain View, CA

Sr Salesforce Developer

Responsibilities:

• Worked on force.com, developer toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic.
• Played a vital role in developing wizard for creation of Accounts, Opportunities and other custom objects.
• Scoped and designed standardized learning templates programmed in HTML5, CSS and JavaScript for consistent delivery of web-based training.
• Utilized Lightning Connect to get real-time data from external system by using external objects in. Applied CSS for styling few pages.
• Created custom objects, fields, custom settings as per the requirements of the organization.
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow rules, Auto-Response rules, Page layouts, Components, Visual force Pages to suit to the needs of the application.
• Enforced security by implementing object and field level security, sharing rules, permission sets, organization wide defaults and roles.
• Performed code migration between the sand boxes and production platforms via Eclipse Force.com IDE plug-in and change sets.
• Deployment different sandbox org using Jenkins

Environments: Salesforce.com platform, Sales Cloud, Service Cloud, Apex Language, Visualforce, Workflow & Approvals, security, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in, Repots, JavaScript, HTML,HTML5, service console toolkit, webservices, JSON,XML

Deutsche Bank, Raleigh, NC

Salesforce Developer

Responsibilities:

• Effectively interacted with the Business Users to understand the Business Flow and Organization Structure of the Firm.
• Involved in day-to-day standup meetings, and worked closely with other developers.
• Developed Visual force Components and Visual Force Pages and Controllers.
• Developed Apex Classes and Apex Triggers on Force.com platform to customize application according to the functional needs.
• Extensively worked on custom Buttons using on click JavaScript functions and overridden standard view, edit and new links.
• Worked on customer portals and communities administration.
• Implemented validations using apex for ensuring data cleanliness.
• Project involved completely emphasizing services on Service Cloud Platform, Relative Experience on Case Management, Service Console, Knowledge Base Articles, Entitlements, Tabs, and Flows.
• Created Custom Objects, Custom fields, Tabs, and applied necessary Validation rules.
• Implemented record types wherever necessary.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Created New Reports, New Dash Boards, and worked on Data Loader by uploading about close to a million records and experienced in cleansing and De-duplicating bulk loads
• Used Data Loader for Data Management in force.com platform
• Worked on various sales force objects like Accounts, Opportunities, Products and Reports.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Environment: Service Cloud platform, Apex Language, Visual Force Pages, Data Loader, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Winston-Salem, NC

Salesforce Developer

Responsibilities:

• Developed Controllers and extensions for Visualforce pages.
• Implemented AJAX functions in Visualforce pages to meet business requirements for internal force.com site users.
• Implemented platform security using Organization security, Network-based security and Session security.
• Involved in data cleansing and data migration using Data Loader.
• Generated Reports and Dashboards for Data Analytics team and created several custom reports to study the cross-object influences.
• Designed and implemented Automation process for custom objects using Workflow rules, Assignment rules, Escalation rules and Approval Processes.
• Created custom objects and fields, customized standard objects and created relationships fields as per business requirements.
• Created Custom Controllers to make external web service callouts, validate and insert data.
• Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components.
• Implemented Trigger handlers for better performance and execution on objects.
• Developed triggers and Apex classes by implementing best practices.
• Implemented Visualforce pages with public-facing websites by using Force.com Sites.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. used it to read, extract, and load data from comma separated values (CSV) files.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Implemented Classes, Interfaces, Keywords and Annotations.
• Integrated Apex with External services by making callouts that used SOAP and WSDL.
• Customized different page layouts and assigned them for different profile users.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and actions.
• Participated in requirements gathering and creating functional requirements.

Environment: Force.com IDE, web service API, Force.com Mitigation, SOAP, WSDL, Debug Logs, Trigger Handlers, AJAX, Platform security, Assignment rules, Escalation rules, Standard objects, Page layouts, Workflows, Apex classes.

Confidential, Minneapolis, MN

Salesforce Administrator/ Developer

Responsibilities:

• Involved in User Management - Creating users, Roles, Profiles
• Involved in SFDC application support for end users
• Deployed Sales Force CRM to users on a global basis.
• As SFDC administrator interacted with various business areas to gather requirements and develop data model to suit complex business needs.
• Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Cases, Activities, Dashboards and Reports
• Created new custom objects, assigned fields, designed page layouts, custom tabs, components, visual force pages, custom reports
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
• Created Sharing rules, Assignment Rules and Escalation Rules for Cases
• Implemented data security features with secure hardware tokens to create a failsafe login authentication process
• Performed the roles of Salesforce.com Consultant/ Developer and Administrator in the organization
• Used the sandbox for testing and migrated the code to the deployment instance after testing

Environment: force.com platform, Apex, Visual Force (Pages, Component & Controllers), Apex Data Loader, Force.com API, Informatica On Demand, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in, Oracle 10g.

Confidential, Austin, TX

Java/J2EE Developer

Responsibilities:

• Development of product which allows two-way communications, interaction and transactions between any application and any mobile device like WAP, palm, SMS, Voice Phones in real time.
• This platform offered an open architecture for fast integration and a highly scalable carrier-class solution with guaranteed two-way delivery of data, voice and video. TIBCO/RV is used as messaging bus.
• Actively participated in design and developed multi-threaded server based on J2EE architecture. I worked on Alert Processor and Scheduler components. Designed and developed an application to monitor alerts and messages generated using TIBCO/Hawk.
• I was also involved in designed and development of web interface using JSP, Servlets, JavaScript and JDBC for administering and managing users and clients.

Environment: Java, J2EE, Servlets, JSF, JSP, MySQL, XML, Web services, Hibernate, Web sphere 6.1, Eclipse, JUnit