SUMMARY:

• Possesses a deep experience and exposure to SDLC (Software Development Life Cycle) concepts in regards to Windows, Unix, and HP - UX project implementations
• Demonstrates IT experience within DOD, Healthcare, Insurance, Financial, and Automotive fields
• Extensive working knowledge of software, operating systems, and hardware
• In-depth experience performing analytical, technical, and administrative work in the planning, design and installation of new and existing computer systems
• Outstanding communication skills both orally and in written documentation

PROFESSIONAL EXPERIENCE:

Confidential, Fort Worth, Texas

Information Technology Expert

Responsibilities:

• Ensure regional alignment with global security operation center strategy
• Accountable for regional security incident response from identification through remediation
• Maintain the incident workflow and response plan
• Escalate according to defined criteria and track threats via Service Now
• Ensure security detection, protection, response, and recovery standards, processes and procedures are current and maintained
• Recommend configuration and enhancements for security tools, based on contextual information and current threat landscape
• Assist teams in Information Security & Risk Management, Architecture & Infrastructure Management as well as company business partners to ensure threats are responded to in a manner consistent with procedures
• Identify new threat tactics, techniques, and procedures used by threat actors
• Ensure creation of threat assessments to understand relevance to the potential impact to the business
• Report qualified information about security incidents and threats to senior management and stakeholders
• Partner with the Vulnerability Management team and assess vulnerabilities as they impact the
• Act as a subject matter expert (SME) on various aspects of IT Security within the Global Security Operations Center (SOC)
• Ensure real - time response to regional and global cyber events

Confidential, Fort Worth, Texas

Service Integration Expert

Responsibilities:

• Oversee the end - to-end integration of infrastructure GxP services delivered to partner organizations including Operations, Projects, Demand Forecasting and Application Infrastructure portfolio
• Collaborate and communicate with IT Function Site teams and Application Managers to align infrastructure related priorities and ensure smooth service operations and execution
• Capture demand for infrastructure services, in collaboration with Demand and Supply Management, by engaging early in IT projects from the respective IT Functions
• Develops and enhances relationships with key stakeholders, acting as a trusted advisor / key point of contact actively managing expectations and monitoring satisfaction levels and service adoption
• Support timely resolution of priority incidents related to IT function sites and ensure normal services are restored as quickly as possible and adverse impact on operations is minimized
• Adhere to internal Security and Compliance policies and procedures
• Support the execution of strategic programs as well as global infrastructure projects

Confidential, Fort Worth, Texas

Application Engineer - Cloud

Responsibilities:

• Provide technical architect ural solution expertise for the planning and definition of system virtualization requirements: perform feasibility and performance studies, including benchmark, capacity planning and Cloud sizing
• Develop appropriate GxP systems recommendations to meet user needs, including system configurations and installation planning
• Prepare and present technical product information to user community
• Implementation and post - installation responsibilities include technical consulting to user community and providing solutions to software problems
• Develops and enhances relationships with key stakeholders, acting as a trusted advisor / key point of contact actively managing expectations and monitoring satisfaction levels and service adoption

Confidential, Dallas, Texas

Global Services Senior Associate

Responsibilities:

• Maintain and administer 450 devices containing Confidential & Confidential fraud/forensic data in multinational locations
• This includes Centos Linux, Windows 2008 (hardware/VM), Brocade, and EMC/Isilon
• Support Confidential & Confidential Fraud Investigation and Forensic Technology and Discovery Service team
• Collaborate and resolve Global Vulnerability Management remediation deficiencies with Confidential & Confidential staff and external vendors
• Document IT technical fraud investigation and forensic processes and procedures

Confidential, Fort Worth, Texas

Geoscience Applications Coordinator

Responsibilities:

• Provide applications support for Kingdom, Petra, Petrel, Enerdeq, TIBCO (OpenSpirit), TOAD, GeoSynTechLog and Transform Geological Oil and Gas applications
• Trouble shoot and resolve vendor related software implementation issues
• Coordinate, test, and certify new software releases with internal staff as well as with vendors

Confidential, Fort Worth, Texas

Senior Systems Administrator

Responsibilities:

• Served as lead RedHat Linux System Administrator for various technical and networking projects
• Administer Windows 2008 and Windows 2003 production, simprod and test servers
• IT SOX (Sarbanes - Oxley) Audit Compliance experience and HIPAA experience
• Ensure that IT SOX monthly and quarterly process owner and key control owner self-assessments are completed and reported timely
• Lead the IT SOX Assessment, including review, document, evaluate and report on the effectiveness of process design in meeting control objectives for systems, applications and processes determined to be in-scope

Confidential, Fort Worth, Texas

Sr. Systems Engineer

Responsibilities:

• Demonstrated skills in setting up configuring and troubleshooting all aspects that make up Storage Area
• Network (SAN) for F - 35 Automated Logistics Information System (ALIS)
• (SAN) Fabric architecture (Zoning, logical unit number (LUN) Masking, and host bus adapter (HBA) hardware for F-35 Automated Logistics Information System (ALIS)
• Demonstrated Skills in setting up configuring and troubleshooting all aspects that make up Internet
• Protocol (IP) Switch Fabric architecture (Trucking, Routing, Fail Over)
• Mechanical skills required for assembling Enterprise Server Racks
• Strong Working knowledge of SSL/VPN security architecture with integration into multi-layered Firewall architecture
• Execute Agile development methodologies in regards to the support of F-35 Automated Logistics Information System (ALIS)

Confidential, Chicago, IL

Sr. IT Specialist /IT Consultant

Responsibilities:

• Six Sigma LEAN methodology training by CDI Corporation
• Performed upgrades, test, and production implementations of Web based image applications for Confidential s data centers
• Service Management/ITIL utilized by Peregrine Service Center
• Administer Microsoft Message Queuing (MSMQ) technologies residing on VMWare ESX servers running mission critical applications
• Monitoring the routine performance of systems and system event logs on various Windows and Unix based servers

Confidential, Bloomington, IL

System Engineer/IT Consultant

Responsibilities:

• Build, implement, support, and test Windows 2000/2003, and Windows IIS servers running enterprise WAN/LAN based software application
• Assisted with the SDLC (Software Development Life Cycle) for various projects and implementations
• Administer Siebel Financials 7.8 CRM application
• Test enterprise applications on Windows 2000/2003 servers and Windows XP workstations
• Evaluate and solve long - term HPUX, Windows NT and Windows 2000/2003 issues
• Ensure that support teams are aware and have knowledge of ITIL (IT Infrastructure Library) processesService Delivery & Management, Incident, Problem & Change Management

Confidential, Hoffman Estates, IL

Technical Analyst

Responsibilities:

• Administer Windows NT 4.0, Windows 98, Windows 95, via Windows NT 4.0 servers and workstations via Wan network connections
• Assisted with the SDLC (Software Development Life Cycle) for various projects and implementations
• Troubleshoot connectivity issues on Windows NT 4.0 servers and LAN workstations
• Ping, rebuild, and resolve down Windows NT 4.0 servers via PCAnywhere
• Map network drives from Windows NT 4.0 server to Windows 95 workstations lacking appropriate software