SUMMARY

• 8 years of IT experience in the Salesforce.com CRM Platform both as Salesforce Developer/Administrator and around 2 years of experience in Java Development. Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement gathering, development, enhancements, testing, and maintenance of standalone object oriented enterprise applications.
• Experienced in Administration setup like manage Users, Security Controls and Data Management.
• Expertise in developing, deploying and integrating Salesforce.com CRM solutions.
• Experience in working with salesforce.com sandbox and production environments.
• Good knowledge on Apex development in creating Custom Objects, Custom Tabs, Triggers, Apex Classes, Force.com API, Standard Controllers, Custom Controllers and Controller Extensions
• Designed junction objects and implemented various advanced fields like Picklist, Controller/dependent picklist Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Developed Visualforcepages, Visualflow and Custom Objects using Apex Programming on Force.com Platform.
• Experience in SFDC Development in implementing Apex classes, Triggers, Visual Force pages, controllers, extensions, J - Query, SOQL and SOSL.
• Experience in Lightning Component and Lightning App Builder.
• Proficient in creating Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Experienced in building Custom Applications that includes administration, configuration, implementing and support experience with Salesforce.com platform.
• Experienced in Sales cloud, Service cloud, Custom cloud, Chatter and App Exchange applications.
• Good understanding of SAAS, PAAS and IAAS cloud computing services
• Excellent understanding of Org hierarchy, Roles, Profiles, Users, object level security, field level security, record level security and sharing rules.
• Experienced working with Salesforce.com Sandbox and production environments, also with Eclipse IDE Force.com Plug-in environments.
• Hands on development experience in creating Lightning Applications on Salesforce1.
• Excelled in working with various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Forecasts, Reports and Dashboards.
• Experienced working with various App exchange products or CPQ products like Salesforce CPQ(formerly SteelBrick CPQ), Confidential sterling CPQ, APPTUS CPQ, CongaComposer and DocuSign
• Experience with tools like Apex Data Loader, Eclipse IDE and Force.com IDE.
• Hands on experience in integrating Salesforce with other local servers using Informatica cloud.
• Worked with SOQL, SOSL, Visualforce, APEX, ETL, SOAP API Force.com and Web services API.
• Strong Database (RDBMS) development experience in writing queries, functions, stored procedures, triggers, and views in Oracle, SQL, PL/SQL and MS Access.
• Experience in using the Workbench tool for SOQL queries, SOSL and the REST Explorer.
• Experience in using the Force.com Explorer to browse data model schema, custom objects, fields, build and test SQL queries.
• Worked in all stages of Software Development Life Cycle (SDLC).
• Interacted with Customers for requirements elicitation and created BRD for Salesforce.com implementations.
• Trained staff and executives to use the Salesforce application system.
• Expertise in Object Oriented Programming involving Analysis and Design and Development of web based applications using Java technologies and UI skills HTML, DHTML, CSS, XML, JavaScript, and J2EE.
• Proficient in web technologies like HTML, XML, CSS, JavaScript, Bootstrap and databases such as SQL Server and Oracle.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Salesforce SFA, APEX Language, Classes, Triggers, SOQL, SOSL, Visual force (Pages, Components and Controllers), APEX Data Loader, Veeva, Zuora, Marketo, Lightning Component, S-Controls, APEX Web Services, AJAX, Dashboards, Workflow & Approvals, Analytic Snapshots, Custom Objects.

Salesforce Tools: Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Apttus, Force.com Connect for Outlook, Force.com Platform (Sandbox and Production), Force.com Migration Tool

Custom Integration: Outbound messages, Workflow & Approvals, Field updates, Reports, Custom objects, Custom settings, Custom labels & tabs, Email Services, Role Hierarchy, Dashboards, Security controls, APEX Exchange Package & Custom Application and Sandbox data loading

Programming Languages: APEX, Java J2EE, C, C++, C#, VB.Net, ASP.Net

Web Development Technologies: XML, HTML, XHTML, DHTML, CSS3, JavaScript, AJAX, JQuery, WSDL, JSON

Database Servers: Oracle 8i/9i/10g, MS SQL Server 2000/2005/2008 , PL/SQL, RDBMS, MS Access, MySQL, DB2, TOAD

Operating Systems: MS Windows, Unix, Linux, Mac OS - 9/10

Software Development Methodologies: Agile, Scrum, MVC, SDLC

IDE: Eclipse 3.x, MyEclipse, Dataloader, MS Visio, Force.com IDE

PROFESSIONAL EXPERIENCE

Confidential, St Paul, MN

Sr. Sales force Developer/Administrator

Responsibilities:

• Involved in developing the application working with the End user and the business analyst on the team as per requirements and design a solution for their problem of associating employee as per their Territories.
• Worked towards the Org Merge between two different org’s comprising of different logics and called it Joint Go-To Market (JGTM). Also, acted as a contributor to the logic for the same.
• Worked on standard and custom S-objects on the Salesforce.com (SFDC) with a deep intent to meet the requirements and enhancements to the existing system architecture.
• Composed Global Identity Management solution to deliver consulting, implementation and operation on cloud. Designed and developed Apex Classes and Apex Triggers for various functional needs in the application.
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, actions,Auto-Response Rules, Page layouts, mini page layouts, search layouts, custom Components, custom compositions, and custom reports to suit to the needs of the applications
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams
• Worked on Lightning Experiences to set a modern user interface for optimizing speed
• Worked on Lightning Component using Javascript frame for building components and customizing Lightning Experience
• Worked on Change Sets to customize from one Salesforce org to another. Integrated Informatica to push data into Salesforce
• Developed Custom Visual force Pages using J-scripts, J-Query and Apex coding to meet the requirements of the Application.
• Implemented Apttus to Compare Price Quote
• Build Apps Visually with Lightening App builder and Lightening component .
• Configured and worked on Various Applications from the App exchange like DOCUSIGN, ECOSIGN, andCONGA COMPOSER.
• Integrated SAP with salesforce to automate and optimize the business proce
• Use App Cloud mobile to instantly deploy apps to users with Salesforce1. Build native android IOS and windows app with the mobile SDK, design and run massively
• Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities and Customized Objects for Layouts, record types, validation rules and Workflow rules.
• Worked with Dynamic Apex to access sObjects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Used Javascript frameworks to get past View state Errors.
• Used Eclipse IDE and Change sets for all code Migrations/ Deployment between various Environments of the Applications.
• Create and Modify Test classes for the application to attain more than 75 % code coverage in the production environment, and handled all the Deployment of code to the production environment.
• Integrated Apttus with External systems to send the contracts that were created through Apttus.
• Providing appropriate development specifications and supporting our Technical Consultants and fellow Architects in delivering solutions as well as supporting the Chief Architect
• Production Support for the Application and created tickets for the issues that came up and solved these issues as well.
• Expertise in data modelling, data migration and both API and user interface development principles. Knowledge of data management, SQL and RDBMS technologies.
• Worked on Standard and custom object for creating calendar for tracking and Visualize date in Salesforce Documented Salesforce apex classes using one of the Java App called Apex Doc
• Integrated Apex with External services by making callouts that used SOAP and WSDL.
• Developed and configured various Reports and Dashboards for different user profiles based on the need in the organization along with Building custom reports using Apex Visual force.
• Involved in Steel Brick CPQ implementation and customizations around the apex change app.

Environment: SalesForce.com, Force.com, Apex, Visualforce (Pages, Component Controllers), Data Loader, Java Script, Agile, HTML, CSS, Workflows, Salesforce Chatter, Approvals, Reports, Custom Tabs and Objects, Email Services, AppExchange, REST, SOAP, Apptus, Eclipse, IDE Plug-in.

Confidential, Washington D.C

Sr. Salesforce Developer

Responsibilities:

• Created complex Formula Fields, Validation Rules, Workflow and approvals for the flexibility and functionality of force platform application.
• Designed various Web pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Implemented Profiles, Roles, Users, Page Layouts, Email Services, Approval Processes, Workflows, Reports, Dashboards, Tasks, Events and Audit Trials.
• Used Custom Labels in Apex classes and Visual Force Pages so that hard coding and Translations can be managed easily.
• Worked with translation Workbench to enable different languages for users.
• Responsible for creating various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
• Synchronized with the business process review meetings and multiple teams for ascertaining standardized workflow processes.
• Performed Apttus CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Used Salesforce Lightning Components for building customized components replacing the existing ones; using JavaScript on the client side and Apex on the server side.
• Implemented Service cloud for handling Users/Customers in real time, remotely.
• Optimized Test classes as the code base grew because of which there were Deployment Failures due to Governor Limit Exceptions.
• Key player in configuration of Contract Lifecycle Management and Apttus products such as QTC and CPQ.
• Worked on Apttus for providing Quote-to-cash software delivering CPQ, Contract management, E-commerce & Revenue Management.
• Built a custom Apttus CPQ application with custom objects and relationships.
• Performed Apttus CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Extensively used HTML tags, Frames and CSS (Cascading Style Sheets) to maintain uniformity in the Web pages and also avoid View State Limit.
• Implemented Salesforce Lightning Components for small set of users within the organization
• Implemented Case Management Automation to track and solve Customer’s Issues.
• Written SOQL queries against force.com API.
• Customized existing Visualforce to align with salesforce new Lightning UI experience.
• Strong experience in working with Security framework, Dashboards and reporting modules.
• Integrated AWS with Salesforce using Force.com to manipulate the Simple Storage System (S3) objects from within Apex, and integration development with EC2.
• Participated in the training sessions provided by the Salesforce team.
• Implemented the Application modification functionality and the Toolbar modification functionality of the application as separate Flex Modules and integrated them onto one composite application.
• Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning Experience.
• Specify timers that send Ajax update requests to Force.com according to a specified time interval.
• Defined documentation review cycles for the project and assign review tasks to the project team. Follow-up with reviews to see them through the completion.
• Configured and Maintained the Sandbox Environment for easy collaboration of Development and QA Activities.
• Optimized SOQL Queries in Batch Apex when they reached Query Timeout Exception.
• Worked on Unit testing for the customizations and developments done during the project.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Implemented packages in distributing and migrating components or applications within the organization.

Environment: Saleforce.com platform, Apex Language, Apttus, Visual Force (Pages, Component and Controllers), Lightning Component, Service Cloud, Pages, Data Loader, S-controls, Lightning, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential, TEXAS

Salesforce consultant

Responsibilities:

• Partnered with business analysts and project managers to provide best possible solutions in Salesforce, for the requirements collected.
• Created custom buttons and links on account and relationship group objects for generating reports. Developed Visualforce pages, which rendered based on Salesforce1 App or Web.
• Efficiently worked with standard Salesforce.com objects like Accounts, Contacts, Leads, Cases, and Opportunities
• Utilized WSDL files to create apex classes and use them in other classes. Created Apex Web Services and Callouts.
• Effectively created the picklists, dependent picklists, and junction objects to establish the connectivity among Implemented Profiles, Roles, Users, Page Layouts, Email Services, Approval Processes, Workflows, Reports, Dashboards, Tasks and Events
• Configured the Apttus App to quote according to the business requirement.
• Responsible for writing SOQL & SOSL queries with consideration to govern limits for data manipulation needs of the application, using platform database objects.
• Integrated with Oracle tom keep the track of customer records .
• Experience in integration of SalesForce and SQL server using Sql Server Integration Services.
• Used Bootstrap framework for communities VF pages to make the look and feel of the VF pages consistent. Worked with UI components like Angular JS and J-query which make designing VF pages much easier.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse. Animated client side user interface elements on a visual Force page using JQuery.
• Used Force.com web services API to create, update, retrieve and delete records from SOAP based web services using java.
• Worked in GIT version control systems to keep the history of developed files and involved in Code Review board to maintain standard of Apex code.
• Troubleshooting and configuring Data Loader operations and running the Data Loader in batch mode. Used Data Loader to upload attachments, documents to SalesForce.com
• Used Data Loader from command line
• Used Informatica Cloud Data Loader for passing data, Database to Flat files, Flat Files to Databases, Databases to Databases
• Used QXchange integrate and manage large volumes of data from the systems.
• Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.

Environment: Salesforce.com Enterprise Edition, Apttus, Pages, Veeva, Marketo, Data Loader, Reports, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Security Controls, Data Management, Profiles, Page Layout, Validation Rules.

Confidential, Boston, MA alesforce Developer

Responsibilities:

• Business Requirements gathering - As is/To Be Processes, Fit Gap Analysis.
• Involved in SFDC implementation and maintenance of CRM functionality.
• Create Functional and Technical documents for SFDC reports, workflows.
• Create various roles, profiles and configured the permissions based on the organizational hierarchy requirements.
• Used collaboration tool chatter for status update, document sharing, customizes profiles, applications and internal networking.
• Worked closely with creative mobility and business teams for understanding low and high fidelity wireframes, for screen designing.
• Configured Salesforce.com security profiles and custom object supporting integration and quote-featured enhancement.
• Created the workflows and for automated lead routing lead escalation, alerts and custom coaching plans.
• Developed Apex Classes & Triggers and linked them to manage the workflows developed in the system.
• Created custom controllers implementing complex code for retrieval from Sales Force to VF pages
• Developed various Custom Reports, Dashboards and deployed them for different business user levels.
• Provided the training to the internal business users to use the application and develop their own custom reports.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Supported the data migration activities for migration the data from various business sources with the support of salesforce.com.

Environment: Salesforce.com Enterprise Edition, Pages, Veeva, Data Loader, Reports, Custom Objects, Custom Tabs, Security Controls, Data Management, Profiles, Page Layout, Validation Rules.

Confidential

Salesforce Developer/Administrator

Responsibilities:

• Worked on standard and custom S-objects on the Salesforce.com (SFDC) with a deep intent to meet the requirements and enhancements to the existing system architecture.
• Designed and developed Apex Classes and Apex Triggers for various functional needs in the application.
• Developed Custom Visual Force Pages using Apex coding to meet the requirements of the Application.
• Created workflow rules and defined related tasks, email alerts, field updates to implement business logic.
• As Administrator, created profiles and implemented object-level, field-level and record-level security.
• Worked on prioritizing the records based on the business requirements.
• Responsible for migration of code from Sandbox to Production environment.
• Lead and co-ordinate with offshore development teams during development in various sprints of the project.
• Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities and Customized Objects for Layouts, record types and validation rules.
• Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Create and Modify Test classes for the application to attain more than 75 % code coverage in the production environment, and handled all the Deployment of code to the production environment.
• Production Support for the Application and created tickets for the issues that came up and solved these issues as well.
• Developed and configured various reports and dashboards for different user profiles based on the need in the organization along with Building custom reports using Apex Visual Force.

Environment: Salesforce.com platform, Data Loader, Workflow & Approvals, Custom Reports, Dashboards, Windows XP.

Confidential

Java J2EE Developer

Responsibilities:

• As a member of the team, involved in designing and developing a framework.
• Performed Requirement Analysis and developed use-cases.
• Incorporated Struts Model-View-Controller architecture in the application development.
• Developed functionalities like uploading scripts to the server and executing them on the remote machine using windows remote command executor. Enhanced the web pages for the modules using MVDC, JQuery and CSS.
• Developed the UI component architecture and API for application integration framework using Angular.JS .
• Significant experience on web application development and debugging skills in advanced JavaScript libraries and frameworks such as ExtJS, Prototype, Angular JS and Node JS.
• Provided 24/7 production support sorting out the issues/bugs raised after the deployment of the application.
• Created Monitors & Configured alerts through automatic emailing using Java Mail.
• Developed MVC design pattern based User Interface using JSP, XML, HTML, Bootstrap, CSS and Struts.
• Developing the business functionalities and exporting them as SOAP, JAX web services.
• Installed applications on UNIX/LINUX environment.
• Responsible for installation, support, configuration and maintenance of RedHat Linux.
• Developed Session Bean Components, Entity Beans which will manage transactions with the database to deliver the content to presentation layer and also to store data into the data layer.
• Collecting ticket data from outside sources such as web services and file via JMS, and collecting it in our repositories and then making them available by using Java with multithreading.
• Installed and configured Maven Plug-ins and helped deploy some applications using Maven.
• Configured Script Runner tool as Web Service Client and worked on consuming web services of Service-Now’s incident management functionality using JAX-WS and REST and Java reflection web services.
• Developed functionality for Dashboard which gives the latest snapshot data about the scripts executed with respect to each user. Developed Session beans to maintain workflow and used Hibernate for persistence of data. Writing complex SQL queries, PL/SQL Stored Procedures for data conversion. Using JUnit, JIRA, Log4J to perform unit testing and for logging frameworks.
• Used Struts customs tags such as HTML, Bootstrap, CSS, Logic, and Bean Tags depending upon the requirement.
• Implemented DAO design pattern for database related activities (Add, Delete, Modify, etc.) and to interact with the database using JDBC.
• Developed presentation layers using JSP’s and struts tags. Experience with Eclipse tool.
• Installed applications in UNIX shell scripting environment. Built and deployed war files in Tomcat.

Environment: Java/J2EE, JSP, Servlets, Struts 1.3, Hibernate, Spring, AWS, XML Web service, SOAP, JAX-WS, Apache Tomcat 6.0, Unix, MySQL, NetBeans, EC2, JIRA, Multithreading, REST, Visual Source Safe, AngularJS, XML, AJAX, JavaScript MVDC, Eclipse, JQuery, Apache Ant 1.7, JDBC, Maven, JUnit 3.8, Log4j, CSS, JSP, Core Java, HTML, Bootstrap, PL/SQL.