IT Account Management Sr Advisor Resume Norfolk, VA - Hire IT People

PROFESSIONAL PROFILE:

IT implementation leader with extensive experience designing, managing and executing program and project roll - outs. Successfully built effective relationships with senior level stakeholders and influenced cross-functional multicultural teams across geographic regions at all levels of the organization. Effectively identify and mitigate project risks which in return avoid negative impacts in business implementations. Professional experience spans the Healthcare and Information Technology industries.

TECHNICAL SKILLS:

Database Management Analysis Technical Specifications Quantitative Reports SQL SSIS Microsoft Suite HTML Windows

EXPERIENCE:

IT Account Management Sr Advisor

Confidential, Norfolk, VA

Responsibilities:

Supports the VA MMP Medicare business and the VA and MD Medicaid businesses as part of the IT Account Management team.
Functions as the single point of IT contact to the state agencies for the Confidential health plans.
Led small to medium sized teams in initiating, developing, designing and implementing new state initiatives.
Recommends ways to improve existing processes, methodologies and practices through observation, research and data analysis.
Follows a technology solution from concept to reality.
Successfully represented Confidential ’s IT in multiple ISCAT audits across multiple product lines.
Led the implementation of the state mandated PS-F-106 Provider Enrollment file for VA MMP.
Led the initiative to enhance the VA MMP dashboard report.

IT Account Management Advisor

Confidential, Norfolk, VA

Responsibilities:

Supported the VA MMP and Confidential Medicare business as part of the IT Account Management team.
Functioned as the single point of IT contact to the state agencies for the Confidential health plans.
Led small to medium sized teams in initiating, developing, designing and implementing new state initiatives.
Provided feedback for solution shaping, high-level requirement collection and effort estimation on projects.
Followed a technology solution from concept to reality.
Key contributor in the NY Rebranding project.
Successfully represented Confidential ’s IT in multiple ISCAT audits across both lines of business.
Key contributor in the project to stand up the Confidential market.

IT Systems Business Analyst

Confidential, Norfolk, VA

Responsibilities:

Worked closely with the business partners to assure that detailed business requirements were documented and signed-off for regulatory compliance reports.
Worked closely with the development team to assure milestones were achieved.
Executed the SDLC via the JIRA application for change control flow and version control of development work.
Developed and executed SQL queries in multiple software programs in order to analyze data. Identified opportunities to improve processes, and data tracking within the department.
Led a team of 3 associates, including myself, to upgrade the existing reports for the Confidential health plan.
Successfully migrated the Confidential VA Medicaid business reports onto GBD platform after being acquired by Confidential .
Led a team of 6 associates, including myself, to implement the regulatory reports for the VA Duals Demonstration.

IT Systems Business Analyst

Confidential, Norfolk, VA

Responsibilities:

Followed the SDLC for change control flow.
Worked with the business to assure that detailed requirements were documented and signed-off on.
Worked closely with the development team to ensure that requirements, milestones and testing were completed.
Authored multiple Test Plans for use by the MDE software developers to validate software enhancements.
Developed and executed queries in multiple software programs in order to analyze medical data.
Researched and identified errors and bugs within the MDE software.

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It Account Management Sr Advisor Resume

Norfolk, VA

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