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Computing Services Delivery Manager Resume

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Colorado Springs, ColoradO

SUMMARY:

  • Highly accomplished IT Executive with over 20 years of leadership analyzing business needs and implementing technical solutions to streamline systems and processes.
  • Excellent communication and problem - solving skills; can convey complex technical concepts to clients and colleagues of all levels.
  • Thrive in high-pressure environments, successfully guiding mission-critical project teams and prioritizing initiatives to meet objectives.
  • Skilled team leader, adept at mentoring IT professionals and fostering innovative, customer-centric environments.
  • Project Management Business Analysis Infrastructure Architecture Acquisitions IT Strategy
  • Process Improvement System Integration Business Plans P&L Management · Cloud/SaaS IoT
  • Change Management International Business Team Building & Leadership Agile SCRUM

TECHNICAL SKILLS:

Platforms: Microsoft Windows, Microsoft SQL, Microsoft Exchange, Microsoft SharePoint, Citrix, VMWare, UNIX, Novell, OS/400, OS390, Solaris, Linux, IBM-AIX, HP-UX, MVS, VMS, EMC, NetAPP, Cisco UCS, IBM Power, Nutanix Hyper Converged Infrastructure, Oracle Exalogic & Exadata. Amazon AWS, Microsoft Azure, EMC Data Domain.

Languages: Visual Basic/.NET, JAVA/J2EE/AJAX, PHP, ASP/.NET, HTML, SQL Query, RPG2, C+, C#/.NET, Assembler, Fortran, COBOL, DiBol, X++

Tools: /Systems Red Hat Cloud forms & CHEF automation tools, AutoSys, Tivoli, SolarWinds, CiscoWorks, BMC Suite, Clarify, Oracle, SAP, PeopleSoft, Future3, MS Dynamics (AX, NAV, & GP) QAD/MFG Pro, MAPICS II, BaaN, StelPlan, EnMark, MS SQL, DB2, Synergy, R Base, Firewall (Checkpoint, Foritgate, Palo Alto Networks), CHEF and RedHat CloudForms automation technologies.

Software/System Types: ERP, MRP, MPS, MES, WMS, MII, CIM, SPC, Data Warehouse, Quality Certification and Tracking, Warehouse Management, EDI, Document Control, Financials, HRIS, Business Intelligence (Spotfire, Qlikview, Power BI, SAP Hana), Project Management, Discrete Job tracking systems, Engineering and advanced modeling systems.

PROFESSIONAL EXPERIENCE:

Confidential, Colorado Springs, Colorado

Computing Services Delivery Manager

Responsibilities:

  • Lead a global solution delivery team with team members located in multiple geographies.
  • Partnering with external service providers to design and deliver high quality compute services (server, storage, databases, VM technologies, cloud (AWS/Azure), disaster recovery for critical environments), and application platforms for complex business needs including; SAP/Hana, SAP ERP, R&D / High Performance Compute (HPC), manufacturing/distribution, customer facing web and IoT solutions, and MA&D activities.

Confidential, Colorado Springs, Colorado

Director of Information Technology and Software

Responsibilities:

  • Lead an in-sourced/out-sourced team in all aspects of technology.
  • Established long-term IT strategies and tactical-level goals in alignment with corporate objectives.
  • Developed corporate policies and standards for system security and performance, technical support, project deployments, and manufacturing software development.
  • Directed systems and development activities based on Agile and Scrum methodologies.
  • Coordinated IT training and development programs.
  • Managed relationships with vendors, service providers, and contractors.
  • Established a business steering committee to prioritize significant development work products.
  • Developed and implemented new architectural strategies for software development and technical infrastructure and disaster recovery / business continuance planning.
  • Serving as Project Management Officer for projects:
  • Manufacturing Execution (MES), Computer Integrated Manufacturing (CIM), and SPC software development. Projects were organized in to 6-8 week release segment based on Agile and Scrum methodologies for timely release for the duration of the projects.
  • Corporate dashboard, data warehouse, and SharePoint 2013 projects.
  • Telecom cost reduction/VoIP project. Yearly telecom costs were reduced by 75%.
  • Infrastructure refreshes and continuous improvement. Projects included:
  • VMWare virtualization of windows and linux servers.
  • Network infrastructure upgrades.
  • Lead project to analyze and develop business continuance and disaster recovery plans.
  • Lead multiple projects to enable IoT based vendor connectivity and management of internal manufacturing tools and building management systems. Lead development of custom sharepoint system with mobile interface for real time business KPIs linking to manufacturing, financials, and BMS
  • Established budget control and balanced a budget for the last 2+ years that had not been balanced in the previous 5 years.

Confidential, Utica, Michigan

MIS Director

Responsibilities:

  • Established a business steering committee to prioritize significant development work products.
  • Developed and implemented new architectural strategies for software and technical infrastructure.
  • Served as Project Management Officer for Manufacturing Shop Automation and Shipping Automation, which realized 10%-15% performance gains in each area.
  • Architected and lead virtualization projects based on Citrix and VMWare technologies.
  • Architected and lead Cloud/IoT enablement of various process and manufacturing systems that were vendor monitored and managed.
  • Led architecture, planning, and integration of all IT systems, processes, and personnel for eight acquisitions, two joint ventures in China, and four start-ups to support company growth from $225M to $500M. Systems types included: repetitive manufacturing, discrete and specialized/custom job manufacturing, document control, logistics/distribution, financial, engineering, and quality systems.
  • Served as Project Management Officer for multiple HRIS, time and attendance/payroll conversion projects to “cloud based” solutions by ADP and Ceridian.
  • Directed overhaul of network infrastructure to tighten security, improve network performance, and in corporate wireless access to critical team members on production floor. Also implemented secure cloud/VPN-based information exchange program with worldwide partners.

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