SUMMARY:

• Around 8 years of experience in information technology with experience in all the phases of SDLC (Analysis, Design, Development, Administration, Testing, Implementation and Support) in various software Applications using Salesforce (CRM) and Mainframe.
• Good Knowledge on Software Development Life Cycle (SDLC), Agile and Scrum Methodologies.
• Hands on experience in SFDC development using the APEX classes, Triggers, Batch processes, S - Controls, Components, VF Controllers, Reports, Force.com IDE, Eclipse with SOQL, SOSL and Force.com plug-in.
• Expertise in standard Sales force configuration that include workflow rules, page layouts, Record Types, Approval Processes, Assignment rules, Validation rules, bulk Triggers, etc.
• Installed Salesforce AppExchange Apps and Deployed Customization from Sandbox to another environment by Eclipse IDE, Change Set, API and custom user interfaces using HTML and Apex tags.
• Experience in Force.com Visual Force, Batch Apex, REST, BULK API, SOAP based Web Services, Force.com API.
• Used Sandbox migrated the code and deploying inbound and outbound change sets instance after testing.
• Experience in Sales Force Testing and Administration spanning all facets of package software and SaaS application implementation and good knowledge on software design patterns.
• Experienced in Web technologies like HTML, CSS, Java Scripts and Java technologies like JDK, J2EE, JSP, and Servlets.
• Expertise in Apttus - CPQ and CLM Managed Packages.
• Expertise in creating different email templates and inbound emails using Visualforce for the clients and customers.
• Expert in APTTUS Product Configuration and Pricing Configuration.
• Extensive experience in Insidesales.com (sales Acceleration Platform) to provide services for salespeople and close the deals.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Experience with custom application development in Force.com, utilizing Visualforce and Lightning Components/Framework.
• Proficiency in Veeva implementation and functionalities like cycle plan, call management, Sample management, Accounts management, Multichannel activities, Product management, Territory management etc.
• Worked on Pardot Lead nurture program and Automation rules.
• Configured various Salesforce modules including Workflows, Profiles, Permission Sets, Roles, Users, Sharing Rules, OWD, Object Level Security, Field Level Security, and Record Level Security within the organization to connect with employees.
• Extensive experience in designing of custom objects, custom fields, Picklist, role-based page layouts, Workflow Alerts & Actions, UML, WSDL, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Record Types, Dashboards, and Email generation according-to the application requirements.
• Experience in working on leads, case management, web-to-lead, Web-to case, Email-to-case.
• Experience in Web Services like Service cloud, Sales cloud, Customer portal and Partner portal and Integrated Google Apps in Salesforce.
• Salesforce Lightning Experience - Used SLDS for developing Lightning Components, Actions, Event and Server-Side Controller.
• Excellent in performing GAP Analysis to check the compatibility of the existing system infrastructure with new business requirements.
• Involved in implementing and deploying the Service Cloud and Sales cloud applications for US Veeva, EUCAN, MAXX and Global FLEX projects.
• Experience in developing Context diagrams, Use Case Diagrams, Behavior Diagrams (Sequence Diagrams and Activity Diagrams) based on the UML Methodology.
• Extensive experience in Requirements Gathering, Business Requirement Documents (BRD), Functional Requirement Specifications/Documents (FRS/FRD) and RTM.
• Configured Outlook integration with salesforce and Integrated Salesforce with Microsoft Outlook to synchronize contacts, events and tasks.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Classes, Force.com, APEX Triggers, SOQL, SOSL, Visual Force Pages/Components & Controllers, CRM VEEVA, Web Services, Lighting Components, Dashboards, Reports, Custom Objects, Workflow rule, JIRA, Bitbucket, Jenkins.

Salesforce Tools: Eclipse IDE, Force.com Explorer, CTI, SSO, Apex Data Loader, Command Line Data Loader, Lighting Controllers, Force.com Platform (Sandbox and Production), UML Tools, Ajax tool kit.

Programming Languages: APEX, SQL, Java, Angular JS, Visualforce Page, J-Query, SQL, C++.

Scripting Languages: HTML, XML, SOQL/SOSL, Java Script, CSS, PERL.

Web Services: WSDL, SOAP/REST API, Service Cloud, Sales Cloud.

Databases: MS Access, MYSQL, SQL Server Oracle 10g/9i.

Packages: Microsoft Outlook, MS PowerPoint, MS Excel, MS Project, MS Visio, Eclipse ID

PROFESSIONAL EXPERIENCE:

Confidential - Doral, FL

Sr.Salesforce Developer

Responsibilities:

• Performed the role of SFDC developer, lightning developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation.
• Experience in creating Lightning Components and used lightning Design System to convert existing Visualforce pages to lightning components.
• Responsible for writing Apex, Visual force code containing business functions.
• Analyzing the Scenarios for switching between salesforce classic and the Lightning Experience.
• Developed Custom objects, customizing tabs, Apex Triggers, Test classes for unit testing and code coverage
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization
• Experience in Data Loader for Data Management in Force.com platform.
• Created Lightning Component Tabs and Visualforce Tabs using Lightning Components.
• Developed component using Lightning Aura Framework.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Developed Apex Test Classes with the assurance of maximum code coverage.
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules, and actions, etc.
• Implemented pick lists, dependent pick lists, lookups, master-detail relationships, validation and formula fields to the custom objects.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports, and dashboards.
• Developed lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Involved in using lightning, Process Builder and Workflows. Worked on customization of visual force to have Lightening Experience for desktop and mobile applications.
• Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.
• Developed custom Business logic using Apex Classes, Visual force pages and Lightning components.
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and websites.
• Perform advanced salesforce administration (Sandboxes management, Salesforce release and patches, User management, workflow).
• Integrated using REST-based Web service callouts to other external systems.
• Refactored the existing code by reducing the number of SOQLs and DMLs.
• Used Schema class for fetching the Recordtype Object related data instead of SOQL.
• Written Batch Classes and Schedulable Classes for processing large sets of data like Metrics and Field Updates. Used Messaging, Database Classes to send a Result Report to Admin Email.
• Worked on various Visualforce components like Actionfunction, ActionSupport, ActionRegion, PageBlockSection, PageBlockTable, JS Remoting etc.
• Worked on Administration activities like Workflow Rules, Validation Rules, Sharing Rules, OWD, Profiles, Permission Sets, Roles, Organization Role Hierarchy, Public Groups, Queues and Network IP filtering.
• Written Apex test classes using the annotations @testsetup, @isTest and testMethod for creating test data, test methods, test class declarations.
• Developed Apex REST Webservices and HTTP Callouts for calling the API provided by downstream applications.
• Designed, setup and maintained Salesforce standard objects, custom objects and junction objects, while also structuring user roles, security profiles and workflow rules.
• Ensured data integrity through the appropriate use of de-duping, loading and exporting tools, for bulk of data using Data Loader.
• Worked on avatar integration and usps integration in Cloud craze.
• Used JIRA tool for tracking the stories and creating tasks. Worked in Agile environment with Scrum Methodology.

Environment: Salesforce.com, Lightning, Communities, Apex Language, Visualforce, Controllers, Service cloud, Veeva, Web Services, REST, XML, JSON, Workflows, Approval Process, Data Loader, Java Script, jQuery, HTML, AJAX, CSS, Eclipse, Force.com IDE, Developer Console, Force.com Ant Migration tool, Git.

Confidential - Raleigh, NC

Sr.Salesforce Developer

Responsibilities:

• Worked on the configuration of the current application using Lookup, Master-detail & Junction objects, Rollup summary, Formula fields, Page/Search/Compact Layouts, Validation rules, List/Hierarchy Custom settings, Custom Buttons, Salesforce1 Actions, Custom labels and Tabs.
• Maintained functional areas of contacts, accounts, campaigns, opportunities, leads, dashboards.
• Developed and implemented the custom objects, page layouts, custom tabs.
• Within the salesforce CRM managed users, public groups, profiles, and roles which involved assigning access to the user according the user hierarchy.
• Veeva Vault Administrator for multiple Global markets for Approved Email and CLM Content.
• Constant involvement in exploring AppExchange apps and using the apps wherever necessary. Used apps like Apttus, target, Cloud Converter, Chatter un-follow rules, Field Trip, Conga Composer, AKARD, DocuSign etc.
• Developed classes and triggers using Force.com Eclipse IDE plug-in.
• Created and used Email templates in HTML and Visual force.
• Tables like opportunities, accounts and contacts has been moved to the Salesforce CRM standard objects.
• Developed and implemented APEX classes, APEX triggers, and controller classes for various functional needs in the application.
• Hands on experience in Apttus CPQ to streamline configuration also to ensure pricing and quoting accuracy.
• Apttus CPQ Solution Design and development for creating pricing constraint rules and configuration of the price book and custom coding of the web services into the pricing system for turbines from internal systems etc.
• Analyzing the code and making respective modification.
• Responsible for Apttus CPQ/CLM packages installations and data settings in Dev sandbox.
• Configured Custom Objects, Tabs, pick lists, dependent pick lists, lookups, master-detail relationships and validation and formula fields to the custom objects.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Performed the roles of Salesforce.com Developer and Administrator in the organization.
• Used Eclipse Kepler with Force.com plugins, Developer console, Workbench, Force.com Explorer tools for Development, Testing and Debug of custom development
• To monitor lead activities on sales geography customized the dashboards. Mapped data sources and loaded data using APEX data loader.
• For the flexibility and functionality of force platform application created formula fields, assignment rules, validation rules, approvals and workflow.
• Written SOQL queries against force.com API.
• Developed various visual force pages according to the needs of the application using different visual force components.
• Used Rest Web services to flow the Data from Salesforce to Connected App and vice-versa.
• Quoting - Worked on Apttus CPQ product setup, pricing setup and integration with Salesforce objects.
• For testing used Sandbox and migrated the code for deployment after testing.

Environment: SFDC, Apttus CPQ, Apex, Force.com, Triggers, API, Controllers, Import Wizard, Eclipse IDE, Data Loader, Visual Force Pages, XML

Confidential - Scottsdale, AZ

Salesforce Developer/Admin

Responsibilities:

• Worked with the Business Systems Analyst team and business to gather, understand and map the Requirements back to actual design and development on the platform.
• Involved with the functional teams that address strategic business issues involving CRM, Marketing.
• Developed APEX Classes, Visual force pages and APEX Triggers to develop the custom functionality as per the requirements.
• Implemented SFDC CRM to deliver various reports in departments of Sales, Administration, Marketing sales cloud and service cloud etc.
• Created Visualforce pages for custom login and configuration of communities. Configured Salesforce.com to meet business requirements - including fields, page layouts, workflows, approvals and validation rules.
• Developed Test classes and maintained minimum of 85% code coverage.
• Analyzed and converted business workflows to Salesforce workflows and assigned workflow alerts.
• Developed Force.com site to give read access to all the data to employees within the company and make this site as Intranet application by restricting based on the IP address.
• Interface Designing using Visualforce page and their supportive Controller Classes. Automate the functionality by writing Triggers and Apex Classes.
• Reengineered APEX code already in production to optimize trigger based transactions for performance and speed as well as to work seamlessly with governor limits.
• Integrated external systems like Record setter data, Dodge MDM, MAS, PeopleSoft into Salesforce.com primarily used the partner and enterprise WSDL'S with J2EE technologies.
• Created public websites and applications that are directly integrated with your Salesforce.com organization using sites.
• Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and using other Platform based technologies like Force.com API, and Web Services.
• Managed Offshore Onsite Coordination.
• Working on a large-scale complex Salesforce development projects along with integrating data from other systems.
• Worked on Connected Apps in Salesforce.
• Design, implement and maintain reports and dashboards based on user requirement and deploy to report server. Manage user privileges and CRM database security.
• Developed a unified view of all accounting data within Salesforce.com.
• Developed complex workflows and approval processes for automating business logic.
• Responsible for integrating Salesforce.com to risk manager desktop apps via web services API.
• Used Salesforce Enterprise API to Integrate with existed Java web application.
• Execute the Apex Unit Tests and Deploy code from Sandbox to Production using Eclipse / Force.com IDE.
• Worked with Web Services to integrate with the third-party applications and AppExchange apps.
• Designed, build, test and deploy enhancements to Salesforce custom Objects, UIs, Workflows, Triggers, Alerts and Reports within Salesforce using Apex and Force.com.
• Developed and maintained the functional areas of Data management, Sales forecasting, Contacts, Leads, Campaigns, Opportunities, Quotes, Price book, Dashboards and Reports.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT).
• Provided daily user support in managing users, creating and maintaining custom objects and fields, handling bulk data migration and maintenance of page layouts.
• Developed training plans, prepared documentation for business users and managed updates.

Environment: Salesforce, CRM Force.com IDE, Java, Eclipse, JDK 1.4, Apex, Visual force, Apex Data Loader, Force.com Explorer, Mozilla Firefox, Internet Explorer, Microsoft Excel, SQL Server 2005, Quality Center

Confidential - Overland Park, KS

alesforce Developer

Responsibilities:

• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex for implementing Business logic and functionality to the visual pages.
• Designed and deployed the Custom objects, Custom tabs, validation rules, Workflow Rules, Auto-Response Rules, Page layouts and Components to suit the needs of the application.
• Implemented SFDC web-to-lead functionality into the corporate site to make lead management simple and efficient.
• Actively involved with Business analysts, other developers in enhancement of business modules using Standard and Custom Objects, formula fields, APEX classes, Triggers, Test Methods and writing SOQL queries.
• Implemented and maintained Cases Management in Salesforce Service Cloud.
• Worked on various AppExchange products according to the needs of the organization.
• Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Products, Cases, Solutions, Reports, and Dashboards.
• Identified requirements for clients and designed appropriate business models and user interfaces (UI) to enhance the existing customer self-service portal for viewing the policy and to make payments.
• Developed web services for calling the back-end services to get the billing and payment information by comparing the data with Database and User Stories.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.
• Experienced in schedulable apex classes, batch apex, Apex sharing rules, Email Services according to the functional needs of the application.
• Well maintained Test Code Coverage and Unit testing for all the codes in the system following the Salesforce limits.
• Involved throughout life cycle of the project. Implemented triggers, Visualforce pages and Components.
• Implemented Process Builder and Schema Builder and designed the field mapping documents.
• Worked with Apttus Revenue Management to increase customer satisfaction by bringing back-office order and billing management information transparent to the customers.
• Worked on building strong communication with the customers using communities and site.com. Integrated Salesforce with Microsoft Outlook to synchronize contacts, events, and tasks.
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules, and actions, etc.
• Configured and Integrated Salesforce with Oracle database.
• During every new platform release from Salesforce.com, discussing the new release features with teammates and BA team to effectively improve the features on current environment.
• Defined Master-Detail and Lookup relationships on the objects and created junction objects to establish connectivity among objects.

Environment:: Saleforce.com platform, Data Loader, Reports, Dashboards, Custom Objects, Custom Tabs, Sandbox, Change Sets, OOTB Configuration, SOAPUI Web Services, GITHUB, DBMS, RDBMS, JENKINS, JIRA, ANT, APTTUS Revenue Management cloud.

Confidential

Java Developer

Responsibilities:

• Involved in various phases of Software Development Life Cycle (SDLC) of the application like requirements gathering, Design, Analysis and Code development.
• Developed Use case diagrams, Object diagrams, Class diagrams, and Sequence diagrams using UML.
• Extensively designed and developed web pages using JSP, HTML, JavaScript, AngularJS and CSS in the front end.
• PAGE FLOW is used to drive user interfaces.
• Used JDBC to invoke Triggers, Stored Procedures in Oracle10g.
• Used Web services (SOAP) for transmission of large blocks of XML data over HTTP.
• Developed Restful Web services for transmission of data in JSON format.
• Developed ANT scripts for automating build process
• Extensively worked on XML DOM Parser.
• Used Spring Model View Controller (MVC) 2 architecture. Used JSPs in front-end, Used XSL/XSLT for transforming common XML format into internal XML format.
• Used Log4J API for logging and debugging.
• Used JIRA as bug tracking tool.
• Implemented the Web Services with WSDL, UDDI, and SOAP from the scratch by using Apache Axis.
• Deployed the application on WebSphere server.
• Debugged the code using Java debugger and Eclipse and used exception, condition and other break points.
• Involved in installation of Oracle Client, troubleshoot and establish the connection to Oracle database.
• Environment: J2EE, Struts, Servlets, EJB, AJAX, HTML, CSS, XML, Ant, JavaScript, Oracle 10G, Eclipse 3.0, WebSphere 5.x, Log4J, Junit, Rational Rose AngularJS.

Environment: Java, Javascript, HTML, CSS, JQUERY, AJAX, JSON, XML, Eclipse, Sub Version.