SUMMARY:

• Innovative and solution focused Certified Scrum Master with 14 years’ experience in IT industry with Business Analysis, Operations Management, Software Testing & Project Management. Skilled in mapping business requirements, gathering & interpreting information, evaluating risks, analyzing & identifying issues, resolving conflicts, reviewing performance, defining roadmaps to strengthen business processes and delivering successful projects and building productive relationships with clients.
• Managed role of Scrum Master and leveraged expertise conducting product backlog refinement, daily stand - ups, sprint planning, and retrospective meetings, and defined the Sprint Backlog.
• Utilized Agile Software Methodology using the Scrum framework.
• Facilitated Scrum Events (Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective) for Agile Scrum Methodology, to track the progress of the work.
• Elicited requirements using JAD sessions, Surveys/Questionnaire, Interview sessions, Requirement Workshops, Focus Groups, Interface Analysis and conducted GAP Analysis.
• Responsible for verifying the requirements and design documentation are documented properly and ensuring that a software system meets specifications and that it fulfills its intended purpose in a reproducible manner.
• Partner with Product/Business team on prioritization of book of work.
• Actively participated in creating the user stories and prioritizing user stories along with tracking of burn up, burn down charts to estimate sprint delivery.
• Work with product owners to groom the backlog and plan sprints. Track, escalate and remove impediments.
• Organized and facilitated Scrum ceremonies including Grooming, Planning, Daily Standup, Sprint Demos, and Sprint Retrospective etc. Served as an Agile Coach at various points helping team understanding agile principles.
• Conducted meetings with SMEs (Subject Matter Expert) to identify business needs and set up walkthrough meetings with Business Users and Directors.
• Assisted the team in appropriately slicing and writing User Stories and the Acceptance Criteria to represent unambiguous conditions of satisfaction covering different criterion like Functional Criteria, Non-Functional Criteria and Performance Criteria stating the intent of the story.
• Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement
• Worked closely with Product Owners, coordinating product backlog grooming and story estimation.
• Work with scrum team to groom user stories for the upcoming sprint.
• Coordinate daily Scrum calls, weekly status meetings, and all project communications internally.
• Experience in regression, exploratory, functional, performance, integration, and acceptance testing to ensure all user stories are done as per given acceptance criteria.
• Scrum Alliance Certified Scrum Master and Certified SAFe 4 Advanced Scrum Master.

TECHNICAL SKILLS:

.Net Core 2.0, MVC, HTML5

Agile/Scrum/BA

MS Office (Word, Excel, PowerPoint)

MS Project & Visio

Agile/Scrum/Waterfall

SQL Server

Jira, TFS, Azure CI (DevOps)

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master/Agile Coach

Technologies: GIS, .Net core 2.0, Oracle Server, Java & HTML

Tools: TFS & GitHub

Responsibilities :

• Educate and reinforce scrum methodology and agile framework to team members and stakeholders.
• Work closely with product owner in backlog management and continuous delivery of features.
• As a Scrum Master - facilitated scrum events (Sprint Planning, Daily Scrums, Sprint Review, Retrospectives, stakeholder meetings, and software demonstrations.
• Empower the team to make the system and process improvements captured in sprint retrospective meetings.
• Supported on story grooming, backlog planning and other scrum ceremonies, using Jira and collaborative tools. Facilitated daily standups, sprint planning meetings, and sprint retrospectives.
• Created release commits plans, conducted story-grooming sessions, sprint planning, retro sessions and demos for 2-week iterations.
• Use key Scrum metrics (burndown, velocity) to help deliver committed work.
• Guides team through continual improvement process.
• Protect the development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog project timeline.
• Direct and lead development team from project initiation through the delivery of the final product.

Confidential, Seattle, WA

Scrum Master

Technologies: .Net core 2.0, Azure Cloud, SQL Server, Material UI and React.JS

Tools: TFS & GitHub

Responsibilities :

• As a Scrum Master - facilitated scrum events (Sprint Planning, Daily Scrums, Sprint Review, Retrospectives, stakeholder meetings, and software demonstrations.
• Empower the team to make the system and process improvements captured in sprint retrospective meetings.
• Supported on story grooming, backlog planning and other scrum ceremonies, using Jira and collaborative tools. Facilitated daily standups, sprint planning meetings, and sprint retrospectives.
• Created release commits plans, conducted story-grooming sessions, sprint planning, retro sessions and demos for 2-week iterations.
• Use key Scrum metrics (burndown, velocity) to help deliver committed work.
• Guides team through continual improvement process.
• Protect the development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog project timeline.
• Work closely with product owner in backlog management and continuous delivery of features.
• Educate and reinforce scrum methodology and agile framework to team members and stakeholders.
• Direct and lead development team from project initiation through the delivery of the final product.
• Convert business requirements into functional requirements for development tasks.
• Analyze requirements for gaps and issues, recommend alternative solutions.
• Day to day responsibilities include Sprint Planning, Sprint Iterations, Daily standup’s, Sprint deliverables, Sprint Retrospective, and Project Reviews and work through all stages of the SDLC.
• Document and analyze workflow to create process maps, use cases, and isolate areas of potential improvement.

Confidential, Austin TX

Scrum Master

Technologies: .Net core 2.0, MVC, HTML5, Azure Cloud, SQL Server and Bootstrap

Tools: TFS & Jira

Responsibilities :

• Responsible for Daily stand-up meetings with both Technology and Business Partners to facilitate the understanding, clarification, and implementation of requirements Act as a business analyst across various streams for reporting needs.
• Coordinate with Cross- Functional IT, Business and operations team on Business process changes, Development dependencies and operational impacts Worked with IT project teams and business clients to collect, clarify, and translate business requirements into functional specifications and project materials.
• Building conceptual designs (using appropriate tools and models) from which application and solutions are developed.
• Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings.
• Conducted daily stand up meetings in the role of a scrum master.
• Communicate project details to various levels of management.
• Participate in workflow analysis in support of requirements identification.

Confidential

QA Lead/Manager

Technologies: PHP, MySQL, HTML5, jQuery and JavaScript

Tools: TFS & Jira

Responsibilities :

• Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.
• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
• Lead and mentor QA team members.
• Develop and execute test cases, scripts, plans and procedures (manual and automated).
• Coordinate system test activities & perform UAT
• Develop user test cases and validate test results during user acceptance testing (UAT).
• Execute SQL queries to analyze data sets for reporting.
• Created Custom reports using Excel.
• Actively participated in UAT testing, acting as UAT coordinator and monitored business testing and interfaced with the development team regarding defect status and fixes on daily basis.
• Performed Data Analysis and Data validation by writing SQL queries.

Confidential

Technical Associate

Responsibilities :

• Involved in all phases of software development life cycle for this project, which used Waterfall.
• Interacted with various stakeholders through interviews, surveys and questionnaires to gather requirements and created a business requirement document.
• Worked with the team in analyzing the requirements.
• Provided a fine, clear and brief documentation on the requirement management plans, functional requirements.
• Used MS Visio for developing data flow diagrams and business process models and for depicting system context diagram using Microsoft Visio.
• Designed User Interface designs as a mock up screen for visual communication and data flow to the end users.
• Interacting with development team to convert the requirements to technical specification.
• Developed a user interface design using SnagIt to show the UI design for the development team.
• Performed the impact analysis on existing applications to determine the application prominence and ensure the elimination of the dominant applications on the portfolio like employment application.
• Involved in preparing the test plans and test cases.
• Coordinated unit testing and system testing to ensure the correct functionality.
• Participated and facilitated in UAT (User Acceptance Testing) to make sure that all the user requirements are met by the application.
• Actively participated in the implementation meetings and assumed a supporting role in the implementation of the releases.
• Monitored the performance of the application and collecting feedback from users.

Confidential

Technical Associate/QA

Responsibilities :

• Participated with QA Team by executing Functional, Integration and System level test cases.
• Also actively participated in UAT testing for the application.
• Ensuring the test cases run met with user need regarding the aspect of the functional, User Interface, Performance, Usability and Security requirements.
• Formulated Excel spreadsheets and charts for analyzing the reports.
• My Deliverables were Business Requirement Documentation, Functional Requirement Documentation, Test Plan, Requirement Traceability Matrix (RTM).
• Developed end user training modules for training the user about the new system.

Confidential

QA Engineer

Responsibilities :

• Writing Test cases, Test Plan and executing those test cases.
• Performing regression testing and logging defects.
• QA methodologies and processes that resulted in establishment of complete traceability of requirements and enhanced test quality.
• Managing various QA phases and performing hands on testing including Regression, Functionality and Pre-Release testing.
• Involved in black box testing
• Directly interacting and partnering with clients on user conferences showcasing new functionality and enhancements. Evaluating and gathering specific client expectations on QA.
• Performed extensive web and web services testing.
• Responsible in Designing Test Plan, Strategies & Test cases.